Clustering of Required Competences of the Employees Working in the Finance-Related Fields of Companies in the Era of Digitalization

Öz

This study aims to provide a framework for the clustering of the required competences of the professionals that are working in the finance-related fields of business enterprises. Collecting data from 9 commercial departments of the Turkish subsidiary of an international company operating in a knowledge- and technology-intense sector, this paper employs cluster analysis to group the required employee competences that are sought in the data-driven business era. The findings suggest that out of the 27 diverse competences analyzed, the average silhouette width is the highest when the competences are divided into 11 different clusters leading to the conclusion that networking, future focus, coping, overview, assuming responsibility, customer oriented innovation, openness, result focus, establishing focus, managing performance and conceptual thinking are the most required skills that are sought in the finance-related areas of business firms.

Anahtar Kelimeler

• Employee competence
• digitalization
• cluster analysis
• silhouette width

Dijitalleşme Çağında Firmaların Finansla İlgili Alanlarında Çalışan Çalışanlarının Gerekli Yetkinliklerinin Kümelenmesi

Öz

Bu çalışma, ticari işletmelerin finans ilişkili alanlarında çalışan profesyonellerinin gerekli yetkinliklerinin kümelenmesi için bir çerçeve sağlamayı amaçlamaktadır. Veri odaklı işletmeler çağında aranan gerekli çalışan yetkinliklerini gruplandırmak amacıyla, bilgi ve teknoloji yoğun bir sektörde faaliyet gösteren uluslararası bir şirketin Türkiye’deki iştirakinin 9 ticari departmanından veri elde edilerek kümeleme analizi uygulanmıştır. Bulgular, analiz edilen 27 farklı yetkinliğin 11 farklı kümeye bölündüğünde ortalama silüet genişliğinin en yüksek olduğunu göstermektedir. Buna göre, ağ kurma, geleceğe odaklanma, başa çıkma, genel bakış, sorumluluk üstlenme, müşteri odaklı yenilikçilik, açıklık, sonuca odaklanma, odak oluşturma, performans yönetme ve kavramsal düşünmenin firmaların finansla ilgili iş alanlarında aranan en gerekli beceriler olduğu sonucu ortaya çıkmaktadır.

Anahtar Kelimeler

• Çalışan yetkinliği
• dijitalleşme
• kümeleme analizi
• silüet genişliği

Kaynakça

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