Öz
This work aims to detect the communication and job satisfaction in multinational and national organizations and compare the dimensions in this relationship. From this point of view, in two national and international organization, perceptions of employees on internal communication along with the impact on the perception of job satisfaction were evaluated with a field study. Study aims to keep the light on to the question of in which dimensions organizational communication affect job satisfaction and the essentials for identifying the target of organization's human resources policies. According to research results, organizational communication for both multi-national organizations and national organizations employees; with all dimensions affects the job satisfaction. At the same time, job satisfaction of the employees of multinational organizations was observed lower than the national organizations employees
Anahtar Kelimeler
Organizational communication Job satisfaction Organizational performance
Kaynakça
- Clampitt, P. G., & Downs, C. W. (1993). “Employee Perceptions of The Relationship Between Communication and Productivity: A Field Study”. Journal of Business Communication, 30(1): 5-28.
- Cremer, D.D. (2005). “Procedurel and Distributive Justice Effects Moderateed By Organizational Indentification”. Journal of Managerial Psychology, 20 (1): 4–13.
- Downs, C. W., Adrian, A. D. (2004). “Assessing Organizational Communication: Strategic Communication Audits”. London: Guilford.
- Downs, C. W., ve Hazen, M. D. (1977) “A factor analytic study of communication satisfaction” Journal of Business Communication, 14, 63-73.
- Hargie, O., Tourish, D., Wilson, N. (2002). “Communication Audits and The Effects of Increased Information: A Follow-Up Study”. The Journal of Business Communication, 39(4):414-436.
- Karabey, C., Karcıoğlu, F., (2008). “Yöneticilerin İletişim Tarzı ile Çalışanların İş Performansı, İş Tatmini ve Rol Belirsizliği Arasındaki İlişki”. Eskişehir Osmangazi İktisadi ve İdari Bilimler Dergisi, 3(2):25-42.
- Krejcie, R. ve Morgan, D.M., (1970). “Determining Sample Size for Research Activities”, Educational and Psychological Measurement, 30:607-610.
- Markusen, J.R. (2002).‘’Multinational Firms and the Theory of International Trade’’ The MIT Press Cambridge, Massachustts London, England.
- Pettit, J. D., Goris, J. R., Vaught, B. (1997). “An Examination of Organizational Communication as A Moderator of The Relationship Between Job Performance and Job Satisfaction”. The Journal of Business Communication, 34(1):1-98.
- Ray, E. B. (1993). “When The Links Become Chains: Considering The Dysfunctions of Supportive Communication in The Workplace”. Communication Monographs, 60:106-111.
- Robinson R. D. (1972). “The Developing Countries, Development, and the Multinational Corporation”. The ANNALS of the American Academy of Political and Social Science, 403(1):67-79.
- Orpen, C. (1997). “The Interactive Effects of Communication Quality and Job Involvement on Managerial Job Satisfaction and Work Motivation”. Journal of Psychology, 131:519-522.
- Wallace, J. E. (1995). “Organizational and Professional Commitment in Professional and Nonprofessional Organizations”. Administrative Science Quarterly, 40(2): 228-255.
- Zwijze, K. ve Jong, M., (2007). “Evaluating the Communication Satisfaction Questionnaire as a Communication Audit Tool”, Management Communication Quarterly, 20(3):261-282.
ÖRGÜT İÇİ İLETİŞİMDE İŞ TATMİNİ ETKİLEYEN BOYUTLARIN ANALİZİ: ÇOK ULUSLU VE ULUSAL ÖLÇEKLİ ÖRGÜTLER ÜZERİNDEN KARŞILAŞTIRMALI BİR DEĞERLENDİRME
Öz
Bu çalışma çok uluslu ve ulusal örgütlerde örgüt içi iletişim ve iş tatmini ilişkisini saptamayı ve bu ilişkideki boyutları karşılaştırılmayı amaçlamıştır. Buradan hareketle, ulusal ve uluslararası iki örgütte, çalışanların içi iletişimine yönelik algıları ve bu algıların iş tatminine etkisi bir alan araştırması ile değerlendirilmiştir. Çalışma, örgüt içi iletişimin hangi boyutlarda iş tatminine etki ettiğini araştırmak ve örgütün insan kaynakları politikalarının hedeflerini hangi esaslara göre oluşturacakları sorusuna ışık tutmayı hedeflemektedir. Araştırma sonuçlarına göre hem çok uluslu örgütlerin hem de ulusal örgütlerin çalışanları için örgüt içi iletişim tüm boyutları ile iş tatminine etki etmektedir. Aynı zamanda çok uluslu örgütlerde çalışanların iş tatmininin ulusal örgütlerde çalışanlara göre düşük olduğu gözlenmiştir.
Anahtar Kelimeler
Kaynakça
- Clampitt, P. G., & Downs, C. W. (1993). “Employee Perceptions of The Relationship Between Communication and Productivity: A Field Study”. Journal of Business Communication, 30(1): 5-28.
- Cremer, D.D. (2005). “Procedurel and Distributive Justice Effects Moderateed By Organizational Indentification”. Journal of Managerial Psychology, 20 (1): 4–13.
- Downs, C. W., Adrian, A. D. (2004). “Assessing Organizational Communication: Strategic Communication Audits”. London: Guilford.
- Downs, C. W., ve Hazen, M. D. (1977) “A factor analytic study of communication satisfaction” Journal of Business Communication, 14, 63-73.
- Hargie, O., Tourish, D., Wilson, N. (2002). “Communication Audits and The Effects of Increased Information: A Follow-Up Study”. The Journal of Business Communication, 39(4):414-436.
- Karabey, C., Karcıoğlu, F., (2008). “Yöneticilerin İletişim Tarzı ile Çalışanların İş Performansı, İş Tatmini ve Rol Belirsizliği Arasındaki İlişki”. Eskişehir Osmangazi İktisadi ve İdari Bilimler Dergisi, 3(2):25-42.
- Krejcie, R. ve Morgan, D.M., (1970). “Determining Sample Size for Research Activities”, Educational and Psychological Measurement, 30:607-610.
- Markusen, J.R. (2002).‘’Multinational Firms and the Theory of International Trade’’ The MIT Press Cambridge, Massachustts London, England.
- Pettit, J. D., Goris, J. R., Vaught, B. (1997). “An Examination of Organizational Communication as A Moderator of The Relationship Between Job Performance and Job Satisfaction”. The Journal of Business Communication, 34(1):1-98.
- Ray, E. B. (1993). “When The Links Become Chains: Considering The Dysfunctions of Supportive Communication in The Workplace”. Communication Monographs, 60:106-111.
- Robinson R. D. (1972). “The Developing Countries, Development, and the Multinational Corporation”. The ANNALS of the American Academy of Political and Social Science, 403(1):67-79.
- Orpen, C. (1997). “The Interactive Effects of Communication Quality and Job Involvement on Managerial Job Satisfaction and Work Motivation”. Journal of Psychology, 131:519-522.
- Wallace, J. E. (1995). “Organizational and Professional Commitment in Professional and Nonprofessional Organizations”. Administrative Science Quarterly, 40(2): 228-255.
- Zwijze, K. ve Jong, M., (2007). “Evaluating the Communication Satisfaction Questionnaire as a Communication Audit Tool”, Management Communication Quarterly, 20(3):261-282.
Ayrıntılar
| Birincil Dil | Türkçe |
|---|---|
| Bölüm | Makaleler |
| Yazarlar | |
| Yayımlanma Tarihi | 15 Nisan 2015 |
| Yayımlandığı Sayı | Yıl 2015 Cilt: 10 Sayı: 38 |
