A Research on Obstecles Originating from the Furniture Management Departments About Quality Improvement and Development*
Öz
Abstract
Aim of study: Quality
is a predictable degree of uniformity and dependability at low cost and suited
to the market. Quality has a important role in targets of sustainability and
customer satisfaction of the management. There are two methods as classic and
modern quality methods for sustainability and customer satisfy at the
management. In this study, it has been researched that many obstacles
originating from management departments about quality improvement and
development in reference to classic and modern quality methods.
Area of study: These
enterprises take place at 24 numbers industry regions (Bursa, İstanbul,
Kayseri, etc. İn Turkey).
Material and Methods: The survey method used at furniture
managements. The data was evaluated by using SPSS program.
Main results: After
the results, the education support has very important role at classic quality
method (38.7%) and modern quality method (36.7%) According to classic quality
method, the education was 1st rank and the marketing was 6th rank. Also
according to modern quality method, the manufacturing was 1st rank and the
marketing/education was 5th rank.
Research highlights: If firms are developing on this way,
economics of country will be improve and the firms will develop.
Anahtar Kelimeler
Kaynakça
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