THE IMPACT OF PSYCHOLOGICAL CAPITAL ON WORK STRESS AND TURNOVER INTENTION IN THE HEALTH SECTOR

Öz

Work stress, one of the prevalent problems of modern times, has significant psychological consequences for individuals. Positive psychology offers tools to strengthen employees’ ability to cope with stressors. This study investigates the relationships between positive psychological capital (Psycap), work stress, and turnover intention among healthcare workers. Data were collected from 340 employees of public hospitals in Türkiye. Findings indicate that employees exhibit high levels of Psycap, alongside critically high stress levels and low turnover intentions. Correlation analysis revealed inverse relationships between Psycap, stress and turnover intention. Structural equation modeling further demonstrated that higher Psycap reduces both stress and turnover intention. Moreover, significant differences were observed in Psycap, stress and turnover levels across demographic groups. The results emphasize the importance of strengthening psycap to reduce stress and improve well-being. Organizations should adopt positive management practices to cultivate supportive environments, thereby enhancing employee satisfaction and reducing turnover risks.

Anahtar Kelimeler

• Positive psychological capital
• work stress
• turnover intention
• health sector

SAĞLIK SEKTÖRÜNDE PSİKOLOJİK SERMAYENİN İŞ STRESİ VE İŞTEN AYRILMA NİYETİNE ETKİSİ

Öz

Çağımızın yaygın sorunlarından biri olan iş stresi, bireyler üzerinde önemli psikolojik sonuçlar doğurmaktadır. Pozitif psikoloji, çalışanların stres faktörleriyle başa çıkma becerilerini güçlendirmede önemli imkânlar sunmaktadır. Bu çalışma, sağlık çalışanları arasında pozitif psikolojik sermaye (Psycap), iş stresi ve işten ayrılma niyeti arasındaki ilişkileri incelemektedir. Veriler, Türkiye’deki kamu hastanelerinde görev yapan 340 çalışandan toplanmıştır. Bulgular, çalışanların yüksek düzeyde Psycap’e sahip olduklarını, buna karşın iş stresinin kritik derecede yüksek ve işten ayrılma niyetinin düşük olduğunu göstermektedir. Korelasyon analizleri, Psycap ile stres ve işten ayrılma niyeti arasında ters yönlü ilişkiler ortaya koymuştur. Yapısal eşitlik modeli ise Psycap düzeyindeki artışın hem stresi hem de işten ayrılma niyetini azalttığını göstermektedir. Ayrıca, demografik özelliklere göre Psycap, stres ve işten ayrılma niyeti düzeylerinde anlamlı farklılıklar saptanmıştır. Sonuçlar, çalışanların psikolojik sermayesinin güçlendirilmesinin stresi azaltmada ve yaşam kalitesini artırmada kritik olduğunu vurgulamaktadır. Örgütlerin, çalışan memnuniyetini yükseltmek ve işten ayrılma riskini azaltmak için destekleyici çalışma ortamları yaratan pozitif yönetim yaklaşımlarını benimsemeleri gerekmektedir.

Anahtar Kelimeler

• Pozitif psikolojik sermaye
• iş stresi
• işten ayrılma niyeti
• sağlık sektörü

Kaynakça

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