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İşyerinde Sessiz Direniş: Eleştirel Teori Aracılığıyla Sessiz İstifayı Yeniden Tanımlamak

Yıl 2026, Cilt: 15 Sayı: 1 , 44 - 59 , 28.03.2026
https://doi.org/10.53306/klujfeas.1866409
https://izlik.org/JA83PZ89DU

Öz

Literatürde sessiz istifa, ağırlıklı olarak bağlılıktan kopma, azalan bağlılık veya motivasyon eksikliği olarak çerçevelenmektedir. Bu kavramsal makale, sessiz istifayı Eleştirel Teori ve Sosyal Değişim Teorisi perspektiflerinden yeniden inceleyerek, literatürdeki bu eksikliklere odaklanarak yeni bir bakış açısıyla ele almaktadır. Çalışma, bağlılık ve isteğe bağlı çaba hakkındaki yaygın söylemlerin, çalışanlardan beklenen doğal bir şey olarak rol dışı katkıyı sunduğunu ve böylece çağdaş istihdam ilişkilerindeki yapısal güç eşitsizliklerini küçümsediğini savunmaktadır. Yoğunlaşan iş talepleri ve eşit olmayan değişim koşulları altında, sessiz istifa, olumsuz örgütsel davranışlardan ziyade rasyonel ve sessiz bir direniş biçimi olarak kavramsallaştırılmaktadır. Sosyal değişim süreçlerini eleştirel bir çerçeveye yerleştirerek, iş yerinde tartışmalı karşılıklılığa politik olarak anlamlı bir yanıt olarak sessiz istifanın teorik bir yeniden çerçevelendirilmesini sunmaktadır. Genel olarak, makale, sessiz istifanın örgütsel işlev bozukluğu olarak göz ardı edilmemesi, aksine çağdaş istihdam ilişkilerinde tartışmalı konuların bir işareti olarak yorumlanması gerektiğini öne sürmektedir. Bu yeniden kavramsallaştırma hem akademisyenleri hem de uygulayıcıları, modern örgütlerde sessizliğin, katılımın ve direncin nasıl kuramsallaştırıldığını ve yönetildiğini yeniden düşündürmektedir.

Kaynakça

  • Allen, M. and Ainley, P. (2011). The precariat: the new dangerous class. International Studies in Sociology of Education, 21(3), 255–261. https://doi.org/10.1080/09620214.2011.616348
  • Alvesson, M. (2004). Knowledge work and knowledge‐intensive firms. Oxford University Press.
  • Alvesson, M. ve Deetz, S. (1999). Doing critical management research. Sage Publications.
  • Alvesson, M. and Kärreman, D. (2011). Qualitative research and theory development: Mystery as method. SAGE Publications Ltd, https://doi.org/10.4135/9781446287859
  • Alvesson, M. and Willmott, H. (1992). On the idea of emancipation in management and organization studies. Academy of Management Review, 17(3), 432-464. https://doi.org/10.5465/amr.1992.4281977
  • Bakker, A. B. and Albrecht, S. (2018). Work engagement: Current trends. Career Development International, 23(1), 4–11. https://doi.org/10.1108/CDI-11-2017-0207
  • Bakker, A. B. and Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. http://dx.doi.org/10.1037/ocp0000056
  • Blanco-Donoso, L. M., Hodzic, S., Garrosa, E., Carmona-Cobo, I., and Kubicek, B. (2023). Work intensification and its effects on mental health: The role of workplace curiosity. The Journal of Psychology, 157(7), 423–450. https://doi.org/10.1080/00223980.2023.2235069
  • Blau, P. M. (1964). Exchange and power in social life. Wiley.
  • Bolino, M. C., Turnley, W. H., and Niehoff, B. P. (2004). The other side of the story: Reexamining prevailing assumptions about organizational citizenship behavior. Human Resource Management Review, 14(2), 229-246. https://doi.org/10.1016/j.hrmr.2004.05.004
  • Breevaart, K., Bakker, A., Hetland, J., Demerouti, E., Olsen, O. K., and Espevik, R. (2014). Daily transactional and transformational leadership and daily employee engagement. Journal of Occupational and Organizational Psychology, 87(1), 138-157. https://doi.org/10.1111/joop.12041
  • Budd, J. W. (2019). Employment with a human face: Balancing efficiency, equity, and voice. Cornell University Press. https://doi.org/10.7591/9781501722387
  • Chartered Institute of Personnel and Development (CIPD). (2023). Good work index 2023: Survey report. London: CIPD. https://www.cipd.org/globalassets/media/knowledge/knowledge-hub/reports/2023-pdfs/2023-good-work-index-report-8407.pdf
  • Corbin, T. A., & Flenady, G. (2024). Quiet quitting as compensatory respect: Meaningful work, recognition, and the entrepreneurial ethic. Philosophy of Management, 23(4), 461-480. https://doi.org/10.1007/s40926-024-00320-4
  • Cropanzano, R. and Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
  • De Cuyper, N., De Jong, J., De Witte, H., Isaksson, K., Rigotti, T., and Schalk, R. (2008). Literature review of theory and research on the psychological impact of temporary employment: Towards a conceptual model. International Journal of Management Reviews, 10(1), 25-51. https://doi.org/10.1111/j.1468-2370.2007.00221.x
  • Dehkharghani, L. L., Paul, J., Maharati, Y., and Menzies, J. (2023). Employee silence in an organizational context: A review and research agenda. European Management Journal, 41(6), 1072-1085. https://doi.org/10.1016/j.emj.2022.12.004
  • Fineman, S. (2006). On being positive: Concerns and counterpoints. Academy of Management Review, 31(2), 270–291. https://doi.org/10.5465/amr.2006.20208680
  • Fleming, P. (2014). When ‘life itself’goes to work: Reviewing shifts in organizational life through the lens of biopower. Human Relations, 67(7), 875-901. https://doi.org/10.1177/0018726713508142
  • Fleming, P. and Spicer, A. (2003). Working at a cynical distance: Implications for power, subjectivity and resistance. Organization, 10(1), 157-179. https://doi.org/10.1177/1350508403010001376
  • Fleming, P. and Sturdy, A. (2011). ‘Being yourself’in the electronic sweatshop: New forms of normative control. Human Relations, 64(2), 177-200. https://doi.org/10.1177/0018726710375481
  • Fournier, V. and Grey, C. (2000). At the critical moment: Conditions and prospects for critical management studies. Human Relations, 53(1), 7-32. https://doi.org/10.1177/0018726700531002
  • Grey, C. (1994). Career as a project of the self and labour process discipline. Sociology, 28(2), 479-497. https://doi.org/10.1177/0038038594028002007
  • Halbesleben, J. R. and Wheeler, A. R. (2008). The relative roles of engagement and embeddedness in predicting job performance and intention to leave. Work & Stress, 22(3), 242-256. https://doi.org/10.1080/02678370802383962
  • Hom, P. W., Lee, T. W., Shaw, J. D., and Hausknecht, J. P. (2017). One hundred years of employee turnover theory and research. Journal of Applied Psychology, 102(3), 530. https://doi.org/10.1037/apl0000103
  • Kachhap, V. and Singh, T. (2024). Quiet quitting: a comprehensive exploration of hidden problems. Development and Learning in Organizations: An International Journal, 38(5), 23-26. https://doi.org/10.1108/DLO-10-2023-0214
  • Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724. https://doi.org/10.5465/256287
  • Kalleberg, A. L. (2009). Precarious work, insecure workers: Employment relations in transition. American Sociological Review, 74(1), 1-22. https://doi.org/10.1177/000312240907400101
  • Meyer, J. P., Stanley, D. J., Herscovitch, L., and Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20-52. https://doi.org/10.1006/jvbe.2001.1842
  • McKinsey & Company. (2021, September 8). 'Great Attrition' or 'Great Attraction'? The choice is yours. McKinsey Quarterly. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/great-attrition-or-great-attraction-the-choice-is-yours
  • Morrison, E. W. (2023). Employee voice and silence: Taking stock a decade later. Annual Review of Organizational Psychology and Organizational Behavior, 10(1), 79-107. https://doi.org/10.1146/annurev-orgpsych-120920-054654
  • Organ, D. W. (2013). Organizational citizenship behavior and the good soldier. In Personnel selection and classification (pp. 53-67). Psychology Press. https://doi.org/10.4324/9780203773918
  • Pfeffer, J. (1997). New directions for organization theory: Problems and prospects. Oxford.
  • Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., and Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563. https://doi.org/10.1177/014920630002600307
  • Robinson, S. L. and Wolfe Morrison, E. (2000). The development of psychological contract breach and violation: A longitudinal study. Journal of Organizational Behavior, 21(5), 525-546. https://doi.org/10.1002/1099-1379(200008)21:5<525::AID-JOB40>3.0.CO;2-T
  • Rousseau, D. M. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements. Thousand Oakes.
  • Schaufeli, W. B. (2017). Applying the Job Demands-Resources model: A ‘how to’guide to measuring and tackling work engagement and burnout. Organizational Dynamics, 46(2), 120-132. https://doi.org/10.1016/j.orgdyn.2017.04.008
  • Schaufeli, W. B., Salanova, M., González-Romá, V., and Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92. https://doi.org/10.1023/A:1015630930326
  • Shin, K. Y., Kalleberg, A. L., and Hewison, K. (2023). Precarious work: A global perspective. Sociology Compass, 17(12), e13136. https://doi.org/10.1111/soc4.13136
  • Thompson, P. (2011). The trouble with HRM. Human Resource Management Journal, 21(4), 355-367. https://doi.org/10.1111/j.1748-8583.2011.00180.x
  • Thompson, P. and Smith, C. (2009). Labour power and labour process: contesting the marginality of the sociology of work. Sociology, 43(5), 913-930. https://doi.org/10.1177/0038038509340728
  • Twenge, J. M., Campbell, S. M., Hoffman, B. J., and Lance, C. E. (2010). Generational differences in work values: Leisure and extrinsic values increasing, social and intrinsic values decreasing. Journal of Management, 36(5), 1117-1142. https://doi.org/10.1177/0149206309352246
  • Vardi, Y. (2001). Organizational misbehaviour. International Journal of Manpower, 22(4), 393–405. https://doi.org/10.1108/ijm.2001.22.4.393.3
  • Wang, Y., Xie, Y., Liu, M., Guo, Y., and He, D. (2024). Silent majority: How employees’ perceptions of corporate hypocrisy are related to their silence. Journal of Business Ethics, 195(2), 315-334. https://doi.org/10.1007/s10551-024-05647-6
  • Willmott, H. (1993). Strength is ignorance; slavery is freedom: Managing culture in modern organizations. Journal of Management Studies, 30(4), 515-552. https://doi.org/10.1111/j.1467-6486.1993.tb00315.x
  • Zhao, H. A. O., Wayne, S. J., Glibkowski, B. C., and Bravo, J. (2007). The impact of psychological contract breach on work‐related outcomes: a meta‐analysis. Personnel Psychology, 60(3), 647-680. https://doi.org/10.1111/j.1744-6570.2007.00087.x

Silent Resistance at Work: Reframing Quiet Quitting Through Critical Theory

Yıl 2026, Cilt: 15 Sayı: 1 , 44 - 59 , 28.03.2026
https://doi.org/10.53306/klujfeas.1866409
https://izlik.org/JA83PZ89DU

Öz

Quiet quitting is predominantly framed in the literature as a form of disengagement, declining commitment, or motivational deficiency. This conceptual paper challenges such deficit-oriented interpretations by re-examining quiet quitting through the lenses of Critical Theory and Social Exchange Theory. The study argues that dominant discourses of commitment and discretionary effort present extra-role contribution as a natural expectation of employees, thereby downplaying structural power asymmetries in contemporary employment relationships. Under conditions of intensified work demands and unequal exchange, quiet quitting is conceptualized as a rational and silent form of resistance rather than organizational dysfunction. By embedding social exchange processes within a critical framework, the paper offers a theoretical re-framing of withdrawal as a politically meaningful response to contested reciprocity at work. Overall, the paper suggests that quiet quitting should not be dismissed as organizational dysfunction, but interpreted as a signal of contested legitimacy and strained reciprocity in contemporary employment relationships. Recognizing this reframing invites scholars and practitioners alike to reconsider how silence, engagement, and resistance are theorized and managed in modern organizations.

Kaynakça

  • Allen, M. and Ainley, P. (2011). The precariat: the new dangerous class. International Studies in Sociology of Education, 21(3), 255–261. https://doi.org/10.1080/09620214.2011.616348
  • Alvesson, M. (2004). Knowledge work and knowledge‐intensive firms. Oxford University Press.
  • Alvesson, M. ve Deetz, S. (1999). Doing critical management research. Sage Publications.
  • Alvesson, M. and Kärreman, D. (2011). Qualitative research and theory development: Mystery as method. SAGE Publications Ltd, https://doi.org/10.4135/9781446287859
  • Alvesson, M. and Willmott, H. (1992). On the idea of emancipation in management and organization studies. Academy of Management Review, 17(3), 432-464. https://doi.org/10.5465/amr.1992.4281977
  • Bakker, A. B. and Albrecht, S. (2018). Work engagement: Current trends. Career Development International, 23(1), 4–11. https://doi.org/10.1108/CDI-11-2017-0207
  • Bakker, A. B. and Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. http://dx.doi.org/10.1037/ocp0000056
  • Blanco-Donoso, L. M., Hodzic, S., Garrosa, E., Carmona-Cobo, I., and Kubicek, B. (2023). Work intensification and its effects on mental health: The role of workplace curiosity. The Journal of Psychology, 157(7), 423–450. https://doi.org/10.1080/00223980.2023.2235069
  • Blau, P. M. (1964). Exchange and power in social life. Wiley.
  • Bolino, M. C., Turnley, W. H., and Niehoff, B. P. (2004). The other side of the story: Reexamining prevailing assumptions about organizational citizenship behavior. Human Resource Management Review, 14(2), 229-246. https://doi.org/10.1016/j.hrmr.2004.05.004
  • Breevaart, K., Bakker, A., Hetland, J., Demerouti, E., Olsen, O. K., and Espevik, R. (2014). Daily transactional and transformational leadership and daily employee engagement. Journal of Occupational and Organizational Psychology, 87(1), 138-157. https://doi.org/10.1111/joop.12041
  • Budd, J. W. (2019). Employment with a human face: Balancing efficiency, equity, and voice. Cornell University Press. https://doi.org/10.7591/9781501722387
  • Chartered Institute of Personnel and Development (CIPD). (2023). Good work index 2023: Survey report. London: CIPD. https://www.cipd.org/globalassets/media/knowledge/knowledge-hub/reports/2023-pdfs/2023-good-work-index-report-8407.pdf
  • Corbin, T. A., & Flenady, G. (2024). Quiet quitting as compensatory respect: Meaningful work, recognition, and the entrepreneurial ethic. Philosophy of Management, 23(4), 461-480. https://doi.org/10.1007/s40926-024-00320-4
  • Cropanzano, R. and Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
  • De Cuyper, N., De Jong, J., De Witte, H., Isaksson, K., Rigotti, T., and Schalk, R. (2008). Literature review of theory and research on the psychological impact of temporary employment: Towards a conceptual model. International Journal of Management Reviews, 10(1), 25-51. https://doi.org/10.1111/j.1468-2370.2007.00221.x
  • Dehkharghani, L. L., Paul, J., Maharati, Y., and Menzies, J. (2023). Employee silence in an organizational context: A review and research agenda. European Management Journal, 41(6), 1072-1085. https://doi.org/10.1016/j.emj.2022.12.004
  • Fineman, S. (2006). On being positive: Concerns and counterpoints. Academy of Management Review, 31(2), 270–291. https://doi.org/10.5465/amr.2006.20208680
  • Fleming, P. (2014). When ‘life itself’goes to work: Reviewing shifts in organizational life through the lens of biopower. Human Relations, 67(7), 875-901. https://doi.org/10.1177/0018726713508142
  • Fleming, P. and Spicer, A. (2003). Working at a cynical distance: Implications for power, subjectivity and resistance. Organization, 10(1), 157-179. https://doi.org/10.1177/1350508403010001376
  • Fleming, P. and Sturdy, A. (2011). ‘Being yourself’in the electronic sweatshop: New forms of normative control. Human Relations, 64(2), 177-200. https://doi.org/10.1177/0018726710375481
  • Fournier, V. and Grey, C. (2000). At the critical moment: Conditions and prospects for critical management studies. Human Relations, 53(1), 7-32. https://doi.org/10.1177/0018726700531002
  • Grey, C. (1994). Career as a project of the self and labour process discipline. Sociology, 28(2), 479-497. https://doi.org/10.1177/0038038594028002007
  • Halbesleben, J. R. and Wheeler, A. R. (2008). The relative roles of engagement and embeddedness in predicting job performance and intention to leave. Work & Stress, 22(3), 242-256. https://doi.org/10.1080/02678370802383962
  • Hom, P. W., Lee, T. W., Shaw, J. D., and Hausknecht, J. P. (2017). One hundred years of employee turnover theory and research. Journal of Applied Psychology, 102(3), 530. https://doi.org/10.1037/apl0000103
  • Kachhap, V. and Singh, T. (2024). Quiet quitting: a comprehensive exploration of hidden problems. Development and Learning in Organizations: An International Journal, 38(5), 23-26. https://doi.org/10.1108/DLO-10-2023-0214
  • Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724. https://doi.org/10.5465/256287
  • Kalleberg, A. L. (2009). Precarious work, insecure workers: Employment relations in transition. American Sociological Review, 74(1), 1-22. https://doi.org/10.1177/000312240907400101
  • Meyer, J. P., Stanley, D. J., Herscovitch, L., and Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20-52. https://doi.org/10.1006/jvbe.2001.1842
  • McKinsey & Company. (2021, September 8). 'Great Attrition' or 'Great Attraction'? The choice is yours. McKinsey Quarterly. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/great-attrition-or-great-attraction-the-choice-is-yours
  • Morrison, E. W. (2023). Employee voice and silence: Taking stock a decade later. Annual Review of Organizational Psychology and Organizational Behavior, 10(1), 79-107. https://doi.org/10.1146/annurev-orgpsych-120920-054654
  • Organ, D. W. (2013). Organizational citizenship behavior and the good soldier. In Personnel selection and classification (pp. 53-67). Psychology Press. https://doi.org/10.4324/9780203773918
  • Pfeffer, J. (1997). New directions for organization theory: Problems and prospects. Oxford.
  • Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., and Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563. https://doi.org/10.1177/014920630002600307
  • Robinson, S. L. and Wolfe Morrison, E. (2000). The development of psychological contract breach and violation: A longitudinal study. Journal of Organizational Behavior, 21(5), 525-546. https://doi.org/10.1002/1099-1379(200008)21:5<525::AID-JOB40>3.0.CO;2-T
  • Rousseau, D. M. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements. Thousand Oakes.
  • Schaufeli, W. B. (2017). Applying the Job Demands-Resources model: A ‘how to’guide to measuring and tackling work engagement and burnout. Organizational Dynamics, 46(2), 120-132. https://doi.org/10.1016/j.orgdyn.2017.04.008
  • Schaufeli, W. B., Salanova, M., González-Romá, V., and Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92. https://doi.org/10.1023/A:1015630930326
  • Shin, K. Y., Kalleberg, A. L., and Hewison, K. (2023). Precarious work: A global perspective. Sociology Compass, 17(12), e13136. https://doi.org/10.1111/soc4.13136
  • Thompson, P. (2011). The trouble with HRM. Human Resource Management Journal, 21(4), 355-367. https://doi.org/10.1111/j.1748-8583.2011.00180.x
  • Thompson, P. and Smith, C. (2009). Labour power and labour process: contesting the marginality of the sociology of work. Sociology, 43(5), 913-930. https://doi.org/10.1177/0038038509340728
  • Twenge, J. M., Campbell, S. M., Hoffman, B. J., and Lance, C. E. (2010). Generational differences in work values: Leisure and extrinsic values increasing, social and intrinsic values decreasing. Journal of Management, 36(5), 1117-1142. https://doi.org/10.1177/0149206309352246
  • Vardi, Y. (2001). Organizational misbehaviour. International Journal of Manpower, 22(4), 393–405. https://doi.org/10.1108/ijm.2001.22.4.393.3
  • Wang, Y., Xie, Y., Liu, M., Guo, Y., and He, D. (2024). Silent majority: How employees’ perceptions of corporate hypocrisy are related to their silence. Journal of Business Ethics, 195(2), 315-334. https://doi.org/10.1007/s10551-024-05647-6
  • Willmott, H. (1993). Strength is ignorance; slavery is freedom: Managing culture in modern organizations. Journal of Management Studies, 30(4), 515-552. https://doi.org/10.1111/j.1467-6486.1993.tb00315.x
  • Zhao, H. A. O., Wayne, S. J., Glibkowski, B. C., and Bravo, J. (2007). The impact of psychological contract breach on work‐related outcomes: a meta‐analysis. Personnel Psychology, 60(3), 647-680. https://doi.org/10.1111/j.1744-6570.2007.00087.x
Toplam 46 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Örgütsel Davranış
Bölüm Derleme
Yazarlar

Yusuf Akkoca 0000-0002-8772-6896

Gönderilme Tarihi 18 Ocak 2026
Kabul Tarihi 19 Mart 2026
Yayımlanma Tarihi 28 Mart 2026
DOI https://doi.org/10.53306/klujfeas.1866409
IZ https://izlik.org/JA83PZ89DU
Yayımlandığı Sayı Yıl 2026 Cilt: 15 Sayı: 1

Kaynak Göster

APA Akkoca, Y. (2026). Silent Resistance at Work: Reframing Quiet Quitting Through Critical Theory. Kırklareli Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 15(1), 44-59. https://doi.org/10.53306/klujfeas.1866409