MEDIATING ROLE OF ORGANIZATIONAL SUPPORT IN THE IMPACT OF HEALTHCARE PROFESSIONALS' ORGANIZATIONAL TRUST PERCEPTIONS ON WARNING TENDENCIES

Öz

This study explores the mediating role of organizational support in the effect of healthcare workers' perceptions of organizational trust on their whistleblowing tendencies. The sample consists of 337 healthcare workers from 18 JCI-accredited private hospitals in Istanbul. Data were collected using scales measuring whistleblowing, organizational trust, and organizational support. The findings confirm that organizational trust positively influences both organizational support and whistleblowing tendencies. Furthermore, the perception of organisational support plays a full mediating role in the impact of organisational trust on the propensity to whistleblow. In order for the culture of whistleblowing to become widespread in healthcare institutions, it is essential to satisfy healthcare workers' feelings of support and trust.

Anahtar Kelimeler

• Healthcare
• Whistle
• Unethical
• Trust
• Support

SAĞLIK ÇALIŞANLARININ ÖRGÜTSEL GÜVEN ALGILARININ İHBAR EĞİLİMLERİ ÜZERİNDEKİ ETKİDE ÖRGÜTSEL DESTEĞİN ARACILIK ROLÜ

Öz

Bu çalışmada amaç, sağlık çalışanlarının örgütsel güven algılarının ihbar eğilimleri üzerindeki etkide örgütsel desteğin aracı rolünü belirlemektedir. Çalışmanın örneklemini, İstanbul'da JCI kalite ve akreditasyon belgesine sahip 18 özel hastanede çalışan 337 sağlık çalışanı oluşturmaktadır. Veri toplama aracı olarak ihbarcılık, örgütsel güven ve örgütsel destek ölçekleri kullanılmıştır. Çalışma modeli kapsamında geliştirilen dört adet hipotez kabul edilmiştir. Buna göre örgütsel güven düzeyi, örgütsel destek ve ihbar eğilimini pozitif yönde etkilemektedir. Yine örgütsel destek düzeyi ihbar eğilimini pozitif yönde etkilemektedir. Ayrıca örgütsel güvenin ihbar eğilimine etkide örgütsel destek algısı tam aracılık rolüne sahip olmaktadır. İhbar kültürünün sağlık kurumlarında yaygınlaşması için, sağlık çalışanlarının destek ve güven duygularının tatmin olması gerekmektedir.

Anahtar Kelimeler

• Sağlık Hizmetleri
• İhbar
• Etik Dışı
• Güven
• Destek

Kaynakça

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