BİREYLERARASI ÇATIŞMAYI ÇÖZÜMLEME YÖNTEMLERİNİN ALGILANAN STRES DÜZEYİYLE İLİŞKİLERİNİN ARAŞTIRILMASI

Yıl 2008, Cilt: 2008 Sayı: 2, 303 - 323, 01.06.2008

Şebnem Aslan

Öz

Anahtar Kelimeler

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BİREYLERARASI ÇATIŞMAYI ÇÖZÜMLEME YÖNTEMLERİNİN ALGILANAN STRES DÜZEYİYLE İLİŞKİLERİNİN ARAŞTIRILMASI

Öz

Örgütsel ortamda çatışmanın fonksiyonel yönetimi, çalışanların bireylerarası çatışmayı çözümleme yöntemleriyle önemli derecede ilgilidir. Araştırmada, ast, üst ve akranlar arasında yaşanan çatışmaların çözümünde hangi yöntemlerin daha çok tercih edildiği incelenmektedir. yöntemlerinin, algıladıkları stres düzeyleriyle ilişkili olup olmadığı araştırılmıştır. Araştırma, iki ayrı fabrikada 372 çalışanla gerçekleştirilmiştir

Anahtar Kelimeler

çatışma, bireylerarası çatışma yönetim yöntemleri, stres

Kaynakça

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