TÜRKİYE’S TECHNOLOGICAL CHANGE, e-GOVERNMENT AND PUBLIC ADMINISTRATION

Yıl 2024, Cilt: 26 Sayı: 47, 768 - 792, 31.12.2024

Emine Çeliksoy , Haydar Doğukan Canga

https://doi.org/10.18493/kmusekad.1438615

Öz

A major technological change is taking place in the world. Technological developments have significantly affected public administrations in Türkiye, as in many states. In terms of public administration in Türkiye, e-Government implementation in the 2000s appears as an important development in this regard. Changing technology also changes the relationship between citizens and the state, and e-Government application can also be evaluated in this context. Many concepts are used to express technological developments, including the information age, the fourth industrial revolution, e-Government, digital transformation and artificial intelligence. Although steps related to technological developments have been taken at various times in Türkiye, addressing technological transformation as a public policy can be initiated with e-Government. In this context, the study includes the emergence process of e-Government, the elements of e-Government, its objectives, application examples of e-Government in Türkiye, e-Government in development plans and top policy documents, digital transformation office, the positive effects of technological development in Turkish public administration, Turkish The negative effects of technological change in public administration are included under the headings. It is qualitative research based on examining and evaluating legal and administrative texts related to e-Government in Türkiye.

Anahtar Kelimeler

Türkiye, e-Government, digital transformation in public administration

TÜRKİYE’DE TEKNOLOJİK DEĞİŞİM, e-DEVLET VE KAMU YÖNETİMİ

Öz

Dünyada özellikle son yıllarda büyük bir teknolojik değişim yaşanmaktadır. Teknolojik gelişmeler birçok devleti olduğu gibi Türkiye’de de kamu yönetimlerini önemli ölçüde etkilemiştir. Türkiye’de kamu yönetimi açısından 2000’li yıllarda e-Devlet uygulaması bu konuda önemli bir gelişme olarak karşımıza çıkmaktadır. Değişen teknoloji vatandaş ve devlet arasındaki ilişkiyi de değiştirmektedir, e-Devlet uygulaması da bu kapsamda değerlendirilebilir. Teknolojik gelişmeleri ifade etmek için bilgi çağı, dördüncü endüstri devrimi, e-Devlet, dijital dönüşüm, yapay zekâ başta olmak üzere birçok kavram kullanılmaktadır. Türkiye’de çeşitli zamanlarda teknolojik gelişmelerle bağlantılı adımlar atılmasına rağmen bir kamu politikası olarak teknolojik dönüşümün ele alınması e-Devlet ile başlatılabilir. Bu kapsamda çalışmada e-Devletin ortaya çıkış süreci, e-Devletin unsurları, amaçları, Türkiye’de e-Devletin uygulama örnekleri, kalkınma planları ve üst politika belgelerinde e-Devlet, dijital dönüşüm ofisi, Türk kamu yönetiminde yaşanan teknolojik gelişimin olumlu etkileri, Türk kamu yönetiminde yaşanan teknolojik değişimin olumsuz etkileri başlıklarına yer verilmiştir. Türkiye’deki e-Devlet konusu ile ilgili hukuki ve idari metinlerin incelenip değerlendirilmesine dayalı nitel bir araştırmadır.

Anahtar Kelimeler

Türkiye, e-Devlet, kamu yönetiminde dijital dönüşüm

Etik Beyan

Çalışmada etik kurallara riayet edilmiştir.

Kaynakça

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