Psikolojik Güçlendirmenin Örgütsel Vatandaşlık Davranışına Etkisi Üzerine Bir Araştırma

Yıl 2012, Sayı: 23, 19 - 48, 01.06.2012

İlhami Yücel Yavuz Demirel

Öz

Bu çalışmanın temel amacı, psikolojik güçlendirmenin örgütsel vatandaşlık davranışı üzerine olan etkisini ortaya koymaktır. Bu amaç doğrultusunda A kamu kurumunda çalışanlara yönelik bir araştırma gerçekleştirilmiştir. Çalışmada psikolojik güçlendirme; anlam, uyum, özerklik, etki, sosyo-politik destek, stratejik bilgiye/kaynaklara erişim ve birim kültürü boyutları ele alınırken örgütsel vatandaşlık davranışı, diğergamlık, vicdanlılık, sivil erdem, centilmenlik ve nezaket boyutları ile incelenmiştir. Araştırmada, diğergamlık ve vicdanlılık ile anlam, uyum, özerklik, etki, sosyo-politik destek, stratejik bilgiye/kaynaklara erişim ve birim kültürü boyutları arasında orda düzeyde pozitif bir ilişkinin olduğu saptanmıştır. Ayrıca centilmenlik ve nezaket ile anlam ve uyum arasında da orta düzeyde pozitif bir ilişki olduğu belirlenmiştir. Özetle, psikolojik güçlendirmenin örgütsel vatandaşlık davranışını olumlu etkilediği görülmüştür

Anahtar Kelimeler

Psikolojik güçlendirme, örgütsel vatandaşlık davranışı

Research on the Effect of Organizational Citizenship Behavior of Psychological Empowerment

Öz

The main aim of this study is to show the effects of psychological empowerment on
organizational citizenship behaviors. For this purpose, we have conducted a field
study on the employees of “A” called a public organization. In this study, we have
examined psychological empowerment with dimensions consisting of meaning,
compliance, autonomy, impact, and socio-political support, access to strategic
information/resources, and agency culture; and also organizational citizenship
behaviors with those consisting of altruism, courtesy, conscientiousness, civic virtue,
and sportsmanship. We have found that the relationships between dimensions of
altruism and conscientiousness and those of meaning, compliance, autonomy,
impact, and socio-political support, accessing to strategic information/resources, and
agency culture are neither stronger nor weaker (median) and positive; additionally,
we have suggested that the relationships between dimensions of sportsmanship and
courtesy and those of meaning and compliance are also median and positive. Briefly,
we have determined that psychological empowerment has positive effects on
organizational citizenship behaviors.

Anahtar Kelimeler

Psychological empowerment, organizational citizenship behavior

Kaynakça

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