The Mediating Role of Citizenship Fatigue in The Effect Of Emotional Stability on Thriving at Work

Yıl 2025, Cilt: 17 Sayı: 33, 628 - 646, 20.12.2025

Ersan Dikili

https://doi.org/10.38155/ksbd.1619537

Öz

This study aims to determine the mediating role of citizenship fatigue in the relationship between emotional stability and thriving at work among banking sector employees. To achieve this aim, data were collected from 291 banking sector employees. The findings indicate that while emotional stability positively influences thriving at work, citizenship fatigue exerts a negative influence. Moreover, it was found that emotional stability reduces citizenship fatigue, thereby supporting employees’ learning and renewal processes. More importantly, the effect of emotional stability on thriving at work occurs indirectly through the mediator role of citizenship fatigue. These results demonstrate that the developmental processes individuals experience in the workplace are directly related not only to personal motivation and skills, but also to the effective use of psychological resources. Consequently, the findings underscore the importance for organizations to develop strategies that enable employees to manage these psychological resources efficiently

Anahtar Kelimeler

emotional stability , citizenship fatigue , thriving at work

Duygusal Dengenin İşte Gelişime Etkisinde Vatandaşlık Yorgunluğunun Aracı Rolü

Öz

Araştırmada bankacılık sektörü çalışanlarında duygusal dengenin işte gelişime etkisinde vatandaşlık yorgunluğunun aracı rolünün belirlenmesi amaçlanmıştır. Bu amaç doğrultusunda 291 bankacılık sektör çalışanından veriler toplanmıştır. Araştırmadan elde edilen bulgulara göre duygusal denge işte gelişimi olumlu yönde etkilerken, vatandaşlık yorgunluğu ise işte gelişimi olumsuz yönde etkilemektedir. Bununla birlikte, duygusal dengenin vatandaşlık yorgunluğunu azaltarak çalışanların öğrenme ve yenilenme süreçlerini desteklediği belirlenmiştir. Daha da önemlisi, duygusal dengenin işte gelişim üzerindeki etkisinin vatandaşlık yorgunluğu üzerinden dolaylı bir mekanizmayla gerçekleştiği ortaya konmuştur. Araştırma bulguları, bireylerin iş yaşamındaki gelişim süreçlerinin yalnızca bireysel motivasyon ve becerilerle değil, aynı zamanda psikolojik kaynakların etkin kullanımıyla da doğrudan ilişkili olduğunu göstermekte, örgütlerin çalışanlarının bu kaynakları verimli bir şekilde yönetmelerine olanak tanıyacak stratejiler geliştirmelerinin önemini vurgulamaktadır.

Anahtar Kelimeler

duygusal denge , vatandaşlık yorgunluğu , ,işte gelişim

Kaynakça

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