COVID-19 ve Üniversite Kütüphanelerinin Twitter Kullanımı

Öz

Bilişim devrimi bilgiye erişim alanında kütüphanelerin çalışma metotlarını dönüştürmekle kalmamış, bilgiye erişim sistemleri olarak da görülebilecek portalların, arama motorlarının, sosyal ağların ve sosyal medyanın ortaya çıkmasını sağlamıştır. Sosyal medya kullanım oranları, bilişim çağının inşa ettiği yeni güçlerden biri olarak Dünya çapında artarak çoğalmaktadır. Bilgi kurumları olan kütüphaneler de diğer kurumlar gibi bu güç platformlarını kullanıcıları ile verimli ilişkiler kurmak için önemli ve kolay bir fırsat olarak görmekte ve sosyal medyadan yararlanmaktadır. Sosyal medya aynı zamanda afetler ve acil durumlar sırasında risk ve kriz iletişimi için etkili bir araç haline gelmiştir. İnsanların çoğunun sosyal medyayı, koronavirüs hastalığı 2019 (Covid’19) salgını sırasında yoğun şekilde bilgi aramak ve paylaşmak için kullandığı görülmektedir. Bu bağlamda çalışmada, bilişim çağının ortaya çıkardığı ve hayatımızda geniş yer kaplayan yeni güçlerden biri olan sosyal medyanın Covid’19 döneminde kütüphane etkileşimi analiz edilmeye çalışılmaktadır. Çalışma kapsamında, Dünya’dan ve Türkiye'den seçilen 5’er üniversite kütüphanesi Twitter hesaplarının iletişim aracı olarak nasıl kullanıldığı örnekleri ile anlatılmaktadır. Bu üniversite kütüphanelerinin sosyal medya aktiviteleri, kullanılan medya, içerik yüklemeleri incelenmekte ve Covid’19 karantinası sırasında sosyal medyanın kütüphanelerde hizmet sunumuna yansımaları değerlendirilmektedir.

Anahtar Kelimeler

• Üniversite Kütüphaneleri
• Covid’19
• Pandemi
• Sosyal Medya
• Twitter

COVID-19 and University Libraries' Use of Twitter

Öz

The information revolution has not only transformed the working methods of libraries in the field of access to information, but also led to the emergence of portals, search engines, social networks, and social media, which can be seen as information access systems. Social media statics are increasing throughout the world as one of the new powers created by the information age. Libraries, which are information institutions, consider these power platforms as an important and easy opportunity to establish productive relations with their users and benefit from social media, just like other institutions. Social media has also become an effective tool for communication during disasters and emergencies to manage the crisis and risky situations. It seems that most of the people use social media extensively to search and share information during the coronavirus disease 2019 (Covid'19) outbreak. In this study, the use of social media by the libraries, which is one of the new powers that emerged in the information age and occupies a large place in our lives, is tried to be analyzed in the period of Covid'19. Within the scope of the study, it is explained with samples of how Twitter accounts of five university libraries selected from Turkey and other countries, respectively. The social media activities, use of media, content uploads of these university.

Anahtar Kelimeler

• University Libraries
• Covid’19
• Pandemic
• Social Media
• Twitter

Kaynakça

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