Acil Servis Bekleme Salonları İç Mekanları için Öneriler ve Çözümler

Öz

Hastane acil servislerinin yetersiz mekan özellikleri ve kişilerin acil servislere giriş yaparken bulunduğu durum, hastalar ve onlara eşlik eden yakınları için kaotik bir ortam oluşturur. Bu çalışmanın amacı; hastane acil servislerindeki yetersiz donanımsal özellikleri saptayıp bunlara çözüm üretmek ve kullanıcılar için ideal ortam oluşturulmasını sağlamak için öneriler sunmaktır. Çalışma alanı olarak Antalya merkezinde bulunan hasta sayısı açısından en yoğun olan 3 özel hastane seçilmiştir. Bu hastaneler; yapılan literatür taraması sonucu ortaya çıkarılan ihtiyaç listesi ve saha gezisinde toplanan bilgiler ışığında değerlendirilmiştir. Bu çalışma; hastane acil servislerinde yapılan araştırmalar ve incelemeler sonucunda hastanelerin bu bölümde önemli eksiklikler olduğunu tespit edilmiştir. Toplanan verilerin ışığında bu eksiklikler için çözüm önerileri sunulmaktadır. Bu çalışmanın amacı; hastane acil servislerinin, kullanıcılar için iyileştirilmesi ve bu ortamın kişiler için daha rahat bir mekan haline getirilmesi için öneriler sunmaktır.

Anahtar Kelimeler

• Acil servis departmanı
• bekleme odası
• sağlık tasarımı

Suggestions and Solutions for Emergency Waiting Halls Interiors

Öz

Emergency rooms (ER) of hospitals could be chaotic places for people who experience them, because of factors including insufficient facilities of the space, and the conditions people are in while entering the ER. This study aimed to examine such deficient properties to have solutions and suggest information for the waiting rooms to increase the comfort level of emergency departments for patients and their companions. Three private hospitals in Antalya were selected by a hat draw to be used in exemplifying their most salient deficiencies. Case studies were evaluated with the help of the requirement list made from the literature review and the data obtained from the field. In conclusion, this study identifies several deficiencies, which can be based on the literature and on the experience of both users and companions. While analyzing the collected data, solutions for increasing the comfort level of an emergency service were also obtained.

Anahtar Kelimeler

• Emergency department
• waiting room
• healthcare design

Teşekkür

This manuscript was produced from the Master thesis named; “Emergency Waiting Rooms: Defining Needs of Users and Solutions.” The name of the advisor of the thesis, who was Arda DÜZGÜNEŞ, was extracted from this study because of him passing away. Without his great support, related study would not be carried out.

Kaynakça

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