YÜKSEK ÖĞRETİM VE KALİTE YÖNETİMİ: GELİŞMEKTE OLAN ÜLKE BAĞLAMINDA BİR ARAŞTIRMA - TERTIARY EDUCATION AND MANAGEMENT OF QUALITY: A RESEARCH IN A DEVELOPING COUNTRY CONTEXT

Yıl 2019, Cilt: 11 Sayı: 28, 358 - 379, 26.06.2019

Mehmet Eryılmaz , Ebru Aydoğan Gülcan Petriçli , Duygu Acar Erdur , Esen Cimili Kara Olcay Bektaş

https://doi.org/10.20875/makusobed.543438

Öz

Tertiary education is accepted as one of the engines of economic growth at national level. However, as far as is known, there have been only a few research studies in literature on efforts to increase quality level of tertiary education institutions that have both an extensive data set and are based on the context of a developing country. Therefore, this study aims to examine the current situation of quality management efforts in Turkish tertiary education Institutions. The data for this study were collected from 672 units of 149 Turkish universities. According to the findings, more than half of the participating organizations did not have any quality management certificate, nor were they making any quality management efforts. Therefore, the findings indicated that there is still a very long and arduous way to be covered by Turkish tertiary education ınstitutions in spite of some important developments.

Anahtar Kelimeler

Tertiary Education, Tertiary Education İnstitutions, Quality Management, Turkey

TERTIARY EDUCATION AND MANAGEMENT OF QUALITY: A RESEARCH IN A DEVELOPING COUNTRY CONTEXT - YÜKSEK ÖĞRETİM VE KALİTE YÖNETİMİ: GELİŞMEKTE OLAN ÜLKE BAĞLAMINDA BİR ARAŞTIRMA

Öz

Yüksek öğretim, ulusal düzeyde ekonomik büyümenin en önemli adımlarından biri olarak kabul edilir. Bununla birlikte, literatürde hem çok kapsamlı bir veri setine sahip hem de gelişmekte olan ülkeler bağlamına dayanan yüksek öğretim kurumlarının kalite seviyesini artırmaya yönelik çabalar üzerine bilindiği kadarıyla çok az araştırma yapılmıştır. Çalışma bu nedenle Türkiye yüksek öğretim kurumlarında kalite yönetimi çabalarının mevcut durumunu incelemeyi amaçlamaktadır. Çalışmada veriler 149 Türk üniversitesinin 672 ünitesinden toplanmıştır. Bulgulara göre katılımcı kuruluşların yarısından fazlasında herhangi bir kalite yönetimi sertifikası bulunmamakta veya herhangi bir Kalite yönetimi sertifikası alma çabası göstermemektedirler. Bulguların sonuçlarına göre, bazı önemli gelişmelere rağmen, kalite çalışmaların Türkiye yüksek öğretim kurumlarını tam anlamıyla kapsaması için henüz çok uzun ve zor bir yolunun olduğunu göstermiştir.

Anahtar Kelimeler

Yüksek Öğretim, Yüksek Öğretim Kurumları, Kalite Yönetimi, Türkiye

Kaynakça

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