BENCHMARKING SÜRECİ VE BENCHMARKING’İN YÖNETİM DESTEĞİNİN ÖNEMİ

Yıl 1997, , 13 - 16, 01.01.1997

Nevin Döşoğlu Deniz

https://doi.org/10.14783/maruoneri.726944

Öz

There are implications from benchmarking that transcend the process itself and the benefits to be derived. These have to do with implications for management, the pursuit of business simplification and benchmarking's influence on change initiative. The benchmarking process needs continued management attention to achieve optimum results -in particular for the interpretation and application of the findings. The fully exercised use of the benchmarking process combined with other cotısiderations goes beyond the basics of benchmarking and results in a standard by which to judge the effective simplification of any business.

Anahtar Kelimeler

Benchmarking, Benchmarking Süreci, Benchmarking Yönetim Desteği

Kaynakça

• [1]-JAMES R Evans, William M. Lindsay, The Management and Control of Quality, West pub, com, Minneapolis, St. Paul 199.1, s. 143-145.
• [2]-POWER. "Benchmarking", Yıl 2, S,4 Mart 1995, s.80.
• [3]-H. KEVIN Vaziri, "Using Competitive Benchmarking To set Goals" Quality Progress, October 1992, s. 81.
• [4]-KOSTAS N. Dervitsiotis. Ninth World Productivity Congress. New visions and Strategies for The Newt century, People, Technology and Productivity Proceedings Volume I, June 4-7 İstanbul, 1995, s. 176-177.
• [5]-LOU1S E. Boone, Davit I. Kurtz, Contemporary Marketing, 8 Th. edition. The Dryden Press. Florida. 1995, s.66-67.
• [6]-ROBERT C. Canip, Benchmarking The Search For Industry Best Practices That Lead To Superior Performances, Quality Press, New York. 1989, s. 62-242.