IMPACT OF ORGANIZATIONAL STRUCTURES ON INNOVATION: AN EMPIRICAL STUDY IN TURKISH BANKING SECTOR

Öz

In the article, we aimed to consider the structural factors that constitute the organizational structure as a whole and to examine the combined effects of these factors on innovation. Within the scope of empirical research, we held interviews with a total of 18 senior executives from the banking sector and representatives of consulting firms. We also considered data provided from banks and regulatory agencies for descriptive and content analysis. The results obtained using the relation model formed in the conceptual framework and the reference density based on coding were analyzed by discourse analysis technique. Our results clearly reveal the combined effects of the factors that make up the organizational structure on the innovativeness of organizations. The results showing the compound effect of the “environmental, competition and technical system” situational factors as the highest show that the effect of “organizational size and age” on innovation is relatively low. The ones that have the highest impact among the design factors are “internal access and cooperation, vertical / horizontal decentralization and relationship arrangements”. It is seen that “corporate culture & senior management support, budget and resources, and technological tools and processes” are determinative among the innovation factors. In addition, our results indicate the strong impact of innovation on the innovation ecosystem, in which organizations interact intensely. The contribution or our paper could be considered for purposes of strategic planning, reorganization, benchmarking, innovational transformation and productivity applications in corporate or sectoral scale.

Anahtar Kelimeler

• Organizational Structure
• Innovation
• Turkish Banking Industry

ÖRGÜT YAPILARININ YENİLİKÇİLİK ÜZERİNDEKİ ETKİLERİ: TÜRKİYE BANKACILIK SEKTÖRÜNDE AMPİRİK BİR ARAŞTIRMA

Öz

Makalede, örgüt yapısını meydana getiren yapısal faktörlerin bütünsel olarak ele alınması ve söz konusu faktörlerin yenilikçiliğe olan bileşik etkilerinin incelenmesi amaçlandı. Makaleye konu olan ampirik araştırma kapsamında; üç tanesi pilot çalışma olmak üzere Türkiye bankacılık sektöründen toplam 18 üst düzey yönetici ve danışmanlık firma temsilcisiyle 2017-2019 yılları arasında yapılan görüşmeler, gözlemler, düzenleyici kuruluşlar ve bankalardan sağlanan veriler betimsel ve içerik analiziyle incelendi. Kavramsal çerçeve kısmında oluşturulan ilişki modeli ile kodlamaya bağlı referans yoğunluğu kullanılarak elde edilen sonuçlar söylem analizi tekniğiyle analiz edildi. Araştırmanın sonuçları örgütsel yapıyı oluşturan faktörlerin örgütün yenilikçiliği üzerindeki bileşik etkilerini açıkça ortaya koymaktadır. “Çevre, rekabet ve teknik sistem” durumsal faktörlerinin bileşik etkisini en yüksek olarak gösteren sonuçlar, “örgütsel büyüklük ve yaş” faktörlerinin yenilikçiliğe etkisinin görece düşük düzeyde olduğunu göstermektedir. Tasarımsal faktörlerden en yüksek etkiye sahip olanlar ise “iç erişim ve iş birliği, dikey/yatay ademi merkeziyetçilik ve ilişki düzenlemeleri” olarak ortaya çıkmaktadır. Yenilikçilik faktörleri içerisinde “kurum kültürü & üst yönetim desteği, bütçe ve kaynaklar ile teknolojik araç ve süreçlerin” belirleyici olduğu görülmektedir. Ayrıca örgütlerin yoğun etkileşim halinde bulunduğu inovasyon ekosistemi ile olan ilişkilerini oluşturan unsurların yenilikçiliğe olan güçlü etkisi dikkat çekmektedir. Çalışmanın sonuçları konuyla ilgili alan yazına katkı sağlarken, kurumsal ve sektörel ölçekte gerçekleştirilecek stratejik planlama, reorganizasyon, kıyaslama, inovasyon dönüşümü ve verimlilik uygulamaları için değerlendirilebilecektir.

Anahtar Kelimeler

• Örgüt yapısı
• Yenilikçilik
• İnovasyon
• Türkiye bankacılık sektörü

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