SÜRECİN DEĞİŞİM MÜHENDİSLİĞİ VE YENİDEN DÜZENLENMESİ İLE GELİŞTİRİLMESİ

Yıl 1999, Cilt: 2 Sayı: 11, 105 - 112, 20.01.1999

Selim Zaim

https://doi.org/10.14783/maruoneri.685718

Öz

In response to competitive pressures, customer demands and changing regulatory condiiions, many companies are fundamentally rethinking the way they do business. Önce the fırm has achieved maximum performance in the daily operations, they will Jind opportunities to improve their processes. Four approaches to exploiting these opportunities are the continuous improvement, process redesign, benchmarking and process reengineering. In this article process redesign and reengineering methods have been considered. The concept of improvement is based on the Shewhard cycle.

Anahtar Kelimeler

Sürecin değişim mühendisliği

Kaynakça

• 1. Prof. Dr. İbrahim Kavrakoğlu, Toplam Kalite Yönetimi, Kalder Yayınları, 1996, sayfa 25.
• 2. Masaaki Imai. Kaizen “The Key to Japan’s Competitive Succes”. McGraw-HilI. 1986.
• 3. Framevvork for Managing Process.Improvement, Seçti on 1: Introduction. http://www.dtic.mil/c3i/bprcd/3003sl.htm
• 4. Halil Zaim, Sanal Şirketler, Yayınlanmamış Yüksek Lisans Tezi, 1998, sayfa 49.
• 5. James Brian Quinn, Frederich G. Hilmer ; Core Competertcies and Strategic Outsorcing, Sloan Management Review, 1994.
• 6. Framework for Managing Process Improvement, Section 2: Process Management and Improvement.