BEYAZ YAKALI KADIN ÇALIŞANLARIN İŞYERLERİNDEKİ MOBBİNG DENEYİMLERİ: NİTEL BİR ARAŞTIRMA

Öz

Bu çalışmada beyaz yakalı kadın çalışanların maruz kaldıkları mobbing davranışları, gerçekleştiği örgütsel koşullar, faillerinin özellikleri ve mağdurun mobbing olayı sonucunda tecrübe ettiği etkiler tespit edilmeye çalışılmıştır Ayrıca mobbing mağduru olan kadın çalışanların mobbing konusundaki görüşleri ve algıları betimlenmiş ve bu çerçevede cinsiyetleri ile yaşadıkları mobbing olayının herhangi bir bağlantısını kurup kurmadıkları saptanmaya çalışılmıştır. Çalışmada nitel araştırma deseni benimsenmiş ve yarı yapılandırılmış mülakat tekniği ve kartopu örneklem yöntemiyle mobbinge maruz kalan beyaz yakalı 15 beyaz yakalı kadın çalışandan veri toplanmıştır. Veriler içerik analizi yöntemiyle analiz edilmiştir. Elde edilen bulgularla Mobbing Deneyimine İlişkin Faktörler, Mobbingin Mağdurlar Üzerindeki Etkileri ve Mağdurların Mobbing Algıları 3 farklı tema belirlenmiş ve bu doğrultuda kategori ve kodlar saptanmıştır. Bu çalışma, işyerinde mobbing deneyimlerinin karmaşıklıklarını açığa çıkarmakta ve örgütler ve çalışanlar için mobbing davranışlarını anlamak ve azaltmak konusunda önemli bir perspektif sunmaktadır.

Anahtar Kelimeler

• Mobbing
• İş yeri zorbalığı
• Beyaz yakalı çalışanlar
• Kadın çalışanlar
• Cinsiyete dayalı önyargılar

MOBBING EXPERIENCES OF WHITE-COLLAR WOMEN IN THE WORKPLACE: A QUALITATIVE STUDY

Öz

This study aims to identify the mobbing behaviors experienced by white-collar female employees, the organizational conditions in which they occur, the characteristics of the perpetrators, and the effects experienced by the victims as a result of mobbing incidents. Additionally, the study seeks to describe the perceptions and beliefs of female employees who have been subjected to mobbing, examining whether there is any connection between their gender and the mobbing incidents they have encountered. Adopting a qualitative research design, data was collected from 15 white-collar female employees who had experienced mobbing using semi-structured interviews and snowball sampling method. The collected data was analyzed using content analysis. The findings revealed three distinct themes: Factors Related to Mobbing Experience, Effects of Mobbing on Victims, and Victims' Perceptions of Mobbing. Categories and codes were identified based on these themes. This study sheds light on the complexities of mobbing experiences in the workplace and provides valuable insights for organizations and individuals to address and mitigate mobbing behaviors.

Anahtar Kelimeler

• Mobbing
• Workplace bullying
• White-collar employees
• Women employees
• Gender-based biases

Kaynakça

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