İşyeri Nezaketsizliğinin Ebelerin Örgütsel Mutluluğuna Etkisi

Öz

Amaç: Ebeler, artan iş yükünün yanı sıra mevcut işyeri kültüründen de önemli ölçüde etkilenmektedir. Sağlık işletmelerinde kabalık ve işyerinde şiddetin bir sonucu olarak duygusal iyilik halinin azalması ebelik bakımının kalitesini olumsuz etkileyebilmektedir. Bu araştırmada ebelerin işyerinde algıladıkları nezaketsizlik düzeyi, örgütsel mutluluk düzeyi ve aralarındaki ilişkinin değerlendirilmesi amaçlanmıştır. Yöntem: Araştırma Türkiye genelinde ebe unvanı ile resmi kurumlarda çalışan ve Wep 2 teknolojilerini (WhatsApp, Twitter, Facebook, Instagram) veri toplama formunu dolduracak düzeyde kullanabilen 271 ebe ile yürütülmüştür. Araştırmanın verileri “Tanıtıcı Özellikler Formu” “İşyeri Nezaketsizliği Ölçeği (İNÖ)” ve “Örgütsel Mutluluk Ölçeği (ÖMÖ)” ile toplanmıştır. Tanıtıcı özelliklerin ölçek puanları bakımından farklılıkları için Student t testi ve One Way ANOVA testi kullanılmıştır. Değişkenler arasındaki ilişkiyi belirlemek için Basit Regresyon Analizi yapılmıştır. Bulgular: Araştırmada ebelerin ÖMÖ puan ortalaması 2.86±0.796 ve İNÖ puan ortalaması 2.14±0.918 olarak bulunmuştur. Ebelerin İNÖ puan ortalaması ile ÖMÖ puan ortalaması arasında negatif yönlü, doğrusal bir ilişki tespit edilmiştir (R: -0.494, p<0.001). Sonuç: Bulgularımız ebelerin çalışma ortamında nezaketsizliğe maruz kaldıklarını ve bu durumun örgütsel mutluluğunu olumsuz etkilediğini göstermektedir. Yöneticilerin işyeri nezaketsizliğinin farkında olarak önlem almaları, işyerinde sağlıklı iletişim yollarının geliştirilmesi önerilmektedir.

Anahtar Kelimeler

• ebe
• işyeri nezaketsizliği
• örgütsel mutluluk

The effect of workplace incivility on the organizational happiness of midwives

Öz

Objective: Midwives are significantly affected by the current workplace culture as well as the increasing workload. Decreased emotional well-being as a result of rudeness and workplace violence in healthcare businesses can negatively affect the quality of midwifery care. In this study, it was aimed to evaluate the level of incivility perceived by midwives in the workplace, the level of organizational happiness and the relationship between them. Method: The research was carried out with 271 midwives who work in official institutions with the title of midwife and who can use Wep 2 technologies (WhatsApp, Twitter, Facebook, Instagram) to fill the data collection form. The data of the study were collected with the "Descriptive Characteristics Form", "Workplace Incivility Scale" (WIS) and "Organizational Happiness Scale" (OHS). Student's t test and One Way ANOVA test were used for the differences in descriptive features in terms of scale scores. Simple Regression Analysis test was used to determine the relationship between variables. Results: In the study, the mean OHS score of the midwives was found to be 2.86±0.796, and the mean WIS score was found to be 2.14±0.918. There was a negative, linear relationship between the midwives' mean WIS score and the OHS score average (R: -0.494, p: <0.001). Conclusion: Our findings presented that midwives were exposed to incivility in the working environment and this situation negatively affected the organizational happiness of midwives. It can be recommended that managers should be aware of workplace incivility, take precautions before it becomes permanent in the institution, and develop healthy communication ways in the workplace.

Anahtar Kelimeler

• midwife
• workplace incivility
• organizational happiness

Kaynakça

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