THE EFFECT OF SERVANT LEADERSHIP ON PSYCHOLOGICAL OWNERSHIP AND JOB SATISFACTION: THE CASE OF HOTEL BUSINESSES IN MERSIN PROVINCE

Öz

The aim of this study is to examine the effects of servant leadership on psychological ownership and job satisfaction. The research was conducted through a survey administered to 259 employees working in hotel enterprises in Mersin. The validity of the scales was tested using confirmatory factor analysis, and the relationships among variables were analyzed through correlation and structural equation modeling. The mediating effect was assessed using the bootstrap method. The findings indicate that servant leadership positively and significantly influences psychological ownership. Furthermore, psychological ownership was found to play a partial mediating role in the relationship between servant leadership and job satisfaction.

Anahtar Kelimeler

• Servant leadership
• psychological ownership
• job satisfaction

Hizmetkâr Liderliğin Psikolojik Sahiplenme ve İş Tatmini Üzerindeki Etkisi: Mersin İli Otel İşletmeleri Örneği

Öz

Bu çalışmanın amacı, hizmetkâr liderliğin psikolojik sahiplenme ve iş tatmini üzerindeki etkisini incelemektir. Araştırma, Mersin ili otel işletmelerinde çalışan 259 katılımcı üzerinden anket yöntemiyle gerçekleştirilmiştir. Ölçeklerin geçerliliği doğrulayıcı faktör analizi ile test edilmiş, değişkenler arasındaki ilişkiler korelasyon ve yapısal eşitlik modeli ile analiz edilmiştir. Aracılık etkisinin değerlendirilmesinde bootstrap yöntemi kullanılmıştır. Bulgular, hizmetkâr liderliğin psikolojik sahiplenmeyi anlamlı biçimde pozitif etkilediğini göstermektedir. Ayrıca psikolojik sahiplenmenin, hizmetkâr liderlik ile iş tatmini arasındaki ilişkide kısmi aracılık rolü üstlendiği tespit edilmiştir.

Anahtar Kelimeler

• Hizmetkâr liderlik
• psikolojik sahiplenme
• iş tatmini

Kaynakça

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