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Tükenmişlik Bağlamında Yeni Bir Kavram Olarak Sessiz İstifa ve Sağlık Sektöründeki Etkileri

Yıl 2023, , 213 - 241, 13.10.2023
https://doi.org/10.59007/meyadakademi.1368789

Öz

COVID-19 pandemisi tıbbi sonuçlarının yanı sıra üzere küresel anlamda ekonomik ve sosyal hayatı da derinden etkilemiştir. Bu etki çalışma kültüründe de kendini göstermiş, yeni trendlerin ve kavramların oluşmasına zemin hazırlamıştır. Son yıllarda dile getirilen bu kavramlardan birisi de sessiz istifadır. İstifa denilince akla ilk olarak işten ayrılmak gelse de sessiz istifada böyle bir durum söz konusu değildir. Bu kavram örgütsel davranış, yönetim, insan kaynakları, psikoloji, çalışma ekonomisi başta olmak üzere birçok perspektiften ele alınmaktadır. Multidisipliner araştırmalar farklı sektörlerde sessiz istifanın tükenmişlik, şiddet, mobbing, örgütsel bağlılık, örgütsel vatandaşlık gibi kavramlarla ilişkisini belirlemeye çalışmaktadır. Bununla birlikte Türkiye’de sağlık sektöründe sessiz istifayı konu edinen bir çalışmaya rastlanmamıştır. Bu bağlamda çalışmanın amacı henüz yeni bir kavram olarak kabul edilen sessiz istifa hakkında farkındalık sağlamak ve sağlık sektöründeki etkilerini değerlendirmektir. Emek yoğun olan sağlık sektöründe etkili ve verimli hizmet sunulabilmesi için sessiz istifanın nedenlerinin tespit edilmesi, personelin rol ve sorumlulukların açıkça belirtilmesi, kariyer imkânlarının sunulması, personel ile iyi bir iletişimin kurulması, çalışma barışının ve örgütsel bağlılığın sağlanması gerekmektedir.

Kaynakça

  • 1. Yıkılmaz, İ. Quiet Quitting: A Conceptual Investigation. Anadolu 10th International Conference on Social Science Proceeding Book 2022, p.581-591.
  • 2. Serenko A. The human capital management perspective on quiet quitting: recommendations for employees, managers, and national policymakers. Journal of Knowledge Management 2023.
  • 3. Walshe K. Smith J. Introduction: The current and future challenges of healthcare management. In: Walshe K. Smith J. editor. Healthcare Management. England: Open University Press, 2006; p.1-12.
  • 4. Melton J. The noisy problem of quiet quitting. [internet]. [Erişim tarihi: 06.07.2023]. Erişim adresi: https://www.ache.org/blog/2022/the-noisy-problem-of-quiet-quitting
  • 5. Galanis P. Quiet quitting: A significant threat for healthcare industry or an inevitable reaction of the healthcare workers? International Journal of Caring Sciences 2023; 16(2):512-513.
  • 6. Llewellyn A. Addressing Quiet Quitting. [internet]. [Erişim tarihi: 07.07.2023]. Erişim adresi: https://cmsatoday.com/2023/05/08/addressing-quiet-quitting/
  • 7. Hetler A. Quiet quitting explained: Everything you need to know. [internet]. [Erişim tarihi: 07.07 2023]. Erişim adresi: https://www.techtarget.com/whatis/feature/Quiet-quitting-explained-Everything-you-need-to-know
  • 8. Johnson JR. What’s new about quiet quitting (and what’s not). The Transdisciplinary Journal of Management 2023, 1-14.
  • 9. NurseDash. Employees quiet quitting-the effect on healthcare industry. [internet]. [Erişim tarihi: 08.07 2023]. Erişim adresi: https://nursedash.com/blog/employees-quiet-quitting-the-effects-on-healthcare-industry/
  • 10. Taylor RG. How to identify and overcome quiet quitting in healthcare. [internet]. Ihire, 2023. [Erişim tarihi: 09.07.2023]. Erişim adresi: https://www.ihire.com/resourcecenter/employer/pages/how-to-identify-and-overcome-quiet-quitting-in-healthcare
  • 11. Kumar S. Quiet quitting and its relevance to the medical profession. MGM Journal of Medical Sciences 2023;10:1-2.
  • 12. Gupte A. Decoding Quiet Quitting. [internet]. [Erişim tarihi: 10.07.2023]. Erişim adresi:https://www.linkedin.com/pulse/decoding-quiet-quitting-ashlesha-gupte/
  • 13. Personio. Quiet quitting: A proper guide to a very real trend. [internet]. [Erişim tarihi: 10.07.2023]. Erişim adresi: https://www.personio.com/hr-lexicon/quiet-quitting/
  • 14. Campton J. Tham A. Ting H. Quiet quitting-Implications for Asian businesses. Asian Journal of Business Research 2023; 13(2):128-134.
  • 15. Savaş BÇ. Turan M. Sessiz istifa ölçeği: Geçerlik ve güvenirlik çalışması. The Online Journal of Recreation and Sports 2023;12(3):442-453.
  • 16. Masterson V. What is quiet quitting? [internet]. [Erişim tarihi: 12.07.2023]. Erişim adresi: https://www.weforum.org/agenda/2022/09/tiktok-quiet-quitting-explained/
  • 17. Aydın B. Sessiz istifa! Sebepleri ve çözüm önerileri. [internet]. [Erişim tarihi: 12.07. 2023]. Erişim adresi: https://www.linkedin.com/pulse/sessiz-istifa-sebepleri-ve-%C3%A7%C3%B6z%C3%BCm-%C3%B6nerileri-bahattin-ayd%C4%B1n/
  • 18. Bansal V. Is quiet quitting a good idea? [internet]. [Erişim tarihi: 14.07.2023]. Erişim adresi: https://www.techtello.com/quiet-quitting/
  • 19. Valura. Quiet quitting. [internet]. [Erişim tarihi: 17.07.2023]. Erişim adresi: https://www.valura.net/Web/En/ArticleQuietQuittingProfitLoss.pdf
  • 20. Klotz A. Bolino M. When quiet quitting is worse than the real thing. Harvard Business Review. [internet]. [Erişim tarihi: 20.07.2023]. Erişim adresi: https://hbr.org/2022/09/when-quiet-quitting-is-worse-thanthe-real-thing.
  • 21. Dill K. Yang A. The backlash against quiet quitting is getting loud. The Wall Street Journal [Çevrimiçi]. https://www.wsj.com/articles/the-backlash-against-quiet-quitting-is-getting-loud-11661391232 25.08.2022
  • 22. Seçer B. İçsel işten ayrılma. İçinde: Keser A. Yılmaz G. Yürür Ş, editör. Çalışma yaşamında davranış: Güncel yaklaşımlar. Kocaeli: Umuttepe Yayınları 2018.
  • 23. Yıldız S. Quiet quitting: Causes, consequences and suggestions. International Social Mentality and Researcher Thinkers Journal 2023;9(70):3180-3190.
  • 24. Öztürk E. Arıkan ÖU. Ocak M. Understanding quiet quitting: Triggers, antecedents and consequences. International Journal of Behavior, Sustainability and Management 2023;10(18):57-79.
  • 25. Chavarin G. Re-framing quiet quitting: An opportunity for employers to improve the workplace. [internet]. [Erişim tarihi: 19.07.2023]. Erişim adresi: https://www.modernhealth.com/post/what-is-quiet-quitting
  • 26. Zeller T. Bedside happenings: The quiet quitter. Ohio Nurse 2022;16(1):4.
  • 27. Gooch K. ‘‘Quiet quitting’’ is happening in health care too. [internet]. [Erişim tarihi: 19.07.2023]. Erişim adresi: https://www.advisory.com/daily-briefing/2022/09/01/quiet-quitting-hospitals
  • 28. Cholteeva Y. ‘‘Quiet quitting’’: How should HR manage it? [internet]. [Erişim tarihi: 19.07.2023]. Erişim adresi: https://www.peoplemanagement.co.uk/article/1795213/quiet-quitting-hr-manage-it
  • 29. Arar T. Çetiner N. Yurdakul G. Quiet quitting: Building a comprehensive theoretical framework. Journal of Academic Researches and Studies 2023;15(28):122-138.
  • 30. Mobbing İle Mücadele Derneği. Mobbing nedir? Ne değildir? [internet]. [Erişim tarihi: 19.07.2023]. Erişim adresi: https://mobbing.org.tr/mobbing-nedir-unsurlari-nelerdir/
  • 31. Ghiasee A. The effect of communication skills and mobbing living levels of healthcare professionals on employee silence. Hacettepe Journal of Health Administration 2022; 25(3):465-484.
  • 32. Johar SA. Hassan SM. Saiyed H. Silent disengagement: Understanding the consequences of quiet quitting, trends and impacts. International Journal of Clinical Studies & Medical Case Reports 2023;28(5): 005.
  • 33. Pemberton M. Hate your job? ‘‘Quiet quitting’’ is NOT the answer. [internet]. [Erişim tarihi: 07.08.2023]. Erişim adresi: https://www.dailymail.co.uk/femail/article-11110791/DR-MAX-PEMBERTON-Hate-job-Quiet-quitting-NOT-answer.html.
  • 34. Trivella C. Companies are ‘‘Quiet quitting,’’ too, and it’s a bad business practice. [internet]. [Erişim tarihi: 19.08.2023]. Erişim adresi: https://www.forbes.com/sites/forbeshumanresourcescouncil/2023/06/06/companies-are-quiet-quitting-too-and-its-a-bad-business-practice/?sh=7db39b709e60.
  • 35. Ahmed N. Quiet quitting: why doing less at work could be good for you-and your employer? [internet]. [Erişim tarihi: 19.08.2023]. Erişim adresi: https://theconversation.com/quiet-quitting-why-doing-less-at-work-could-be-good-for-you-and-your-employer-188617.
  • 36. Docquity. Quiet quitting in physicians: A brief overview. [internet]. [Erişim tarihi: 27.08.2023]. Erişim adresi: https://docquity.com/articles/quiet-quitting-in-physicians-a-brief-overview/
  • 37. Galanis P. Katsiroumpa, A. Vraka I. Siskou O. Konstantakopoulou, O. Katsoulas T. Moisoglou I. Gallos P. Kaitelidou D. Nurses quietly quit their job more often than other healthcare workers: An alarming issue for healthcare services. Research Square 2023.

Quiet Quitting as A New Concept In The Context of Burnout And Its Effects On The Health Sector

Yıl 2023, , 213 - 241, 13.10.2023
https://doi.org/10.59007/meyadakademi.1368789

Öz

The COVID-19 pandemic has profoundly affected global economic and social life, as well as its medical consequences. This effect also manifested itself in the work culture and paved the way for the formation of new trends and concepts. One of these concepts that has been expressed in recent years is quiet quitting. Although quitting the job is the first thing that comes to mind when it comes to resignation, this is not the case in quiet quitting. This concept is discussed from many perspectives, especially organizational behavior, management, human resources, psychology and labor economics. Multidisciplinary research tries to determine the relationship between silent resignation and concepts such as burnout, workplace violence, mobbing, organizational commitment and organizational citizenship in different sectors. However, no study has been found on quiet quitting in the health sector in Turkey. In this context, the aim of the study is to raise awareness about quiet quitting which is considered a new concept, and to evaluate its effects in the health sector. In order to provide effective and efficient service in the labor-intensive health sector, it is necessary to identify the reasons for quiet quitting, clearly state the roles and responsibilities of the staff, offer career opportunities, establish good communication with the staff, ensure working peace and organizational commitment.

Kaynakça

  • 1. Yıkılmaz, İ. Quiet Quitting: A Conceptual Investigation. Anadolu 10th International Conference on Social Science Proceeding Book 2022, p.581-591.
  • 2. Serenko A. The human capital management perspective on quiet quitting: recommendations for employees, managers, and national policymakers. Journal of Knowledge Management 2023.
  • 3. Walshe K. Smith J. Introduction: The current and future challenges of healthcare management. In: Walshe K. Smith J. editor. Healthcare Management. England: Open University Press, 2006; p.1-12.
  • 4. Melton J. The noisy problem of quiet quitting. [internet]. [Erişim tarihi: 06.07.2023]. Erişim adresi: https://www.ache.org/blog/2022/the-noisy-problem-of-quiet-quitting
  • 5. Galanis P. Quiet quitting: A significant threat for healthcare industry or an inevitable reaction of the healthcare workers? International Journal of Caring Sciences 2023; 16(2):512-513.
  • 6. Llewellyn A. Addressing Quiet Quitting. [internet]. [Erişim tarihi: 07.07.2023]. Erişim adresi: https://cmsatoday.com/2023/05/08/addressing-quiet-quitting/
  • 7. Hetler A. Quiet quitting explained: Everything you need to know. [internet]. [Erişim tarihi: 07.07 2023]. Erişim adresi: https://www.techtarget.com/whatis/feature/Quiet-quitting-explained-Everything-you-need-to-know
  • 8. Johnson JR. What’s new about quiet quitting (and what’s not). The Transdisciplinary Journal of Management 2023, 1-14.
  • 9. NurseDash. Employees quiet quitting-the effect on healthcare industry. [internet]. [Erişim tarihi: 08.07 2023]. Erişim adresi: https://nursedash.com/blog/employees-quiet-quitting-the-effects-on-healthcare-industry/
  • 10. Taylor RG. How to identify and overcome quiet quitting in healthcare. [internet]. Ihire, 2023. [Erişim tarihi: 09.07.2023]. Erişim adresi: https://www.ihire.com/resourcecenter/employer/pages/how-to-identify-and-overcome-quiet-quitting-in-healthcare
  • 11. Kumar S. Quiet quitting and its relevance to the medical profession. MGM Journal of Medical Sciences 2023;10:1-2.
  • 12. Gupte A. Decoding Quiet Quitting. [internet]. [Erişim tarihi: 10.07.2023]. Erişim adresi:https://www.linkedin.com/pulse/decoding-quiet-quitting-ashlesha-gupte/
  • 13. Personio. Quiet quitting: A proper guide to a very real trend. [internet]. [Erişim tarihi: 10.07.2023]. Erişim adresi: https://www.personio.com/hr-lexicon/quiet-quitting/
  • 14. Campton J. Tham A. Ting H. Quiet quitting-Implications for Asian businesses. Asian Journal of Business Research 2023; 13(2):128-134.
  • 15. Savaş BÇ. Turan M. Sessiz istifa ölçeği: Geçerlik ve güvenirlik çalışması. The Online Journal of Recreation and Sports 2023;12(3):442-453.
  • 16. Masterson V. What is quiet quitting? [internet]. [Erişim tarihi: 12.07.2023]. Erişim adresi: https://www.weforum.org/agenda/2022/09/tiktok-quiet-quitting-explained/
  • 17. Aydın B. Sessiz istifa! Sebepleri ve çözüm önerileri. [internet]. [Erişim tarihi: 12.07. 2023]. Erişim adresi: https://www.linkedin.com/pulse/sessiz-istifa-sebepleri-ve-%C3%A7%C3%B6z%C3%BCm-%C3%B6nerileri-bahattin-ayd%C4%B1n/
  • 18. Bansal V. Is quiet quitting a good idea? [internet]. [Erişim tarihi: 14.07.2023]. Erişim adresi: https://www.techtello.com/quiet-quitting/
  • 19. Valura. Quiet quitting. [internet]. [Erişim tarihi: 17.07.2023]. Erişim adresi: https://www.valura.net/Web/En/ArticleQuietQuittingProfitLoss.pdf
  • 20. Klotz A. Bolino M. When quiet quitting is worse than the real thing. Harvard Business Review. [internet]. [Erişim tarihi: 20.07.2023]. Erişim adresi: https://hbr.org/2022/09/when-quiet-quitting-is-worse-thanthe-real-thing.
  • 21. Dill K. Yang A. The backlash against quiet quitting is getting loud. The Wall Street Journal [Çevrimiçi]. https://www.wsj.com/articles/the-backlash-against-quiet-quitting-is-getting-loud-11661391232 25.08.2022
  • 22. Seçer B. İçsel işten ayrılma. İçinde: Keser A. Yılmaz G. Yürür Ş, editör. Çalışma yaşamında davranış: Güncel yaklaşımlar. Kocaeli: Umuttepe Yayınları 2018.
  • 23. Yıldız S. Quiet quitting: Causes, consequences and suggestions. International Social Mentality and Researcher Thinkers Journal 2023;9(70):3180-3190.
  • 24. Öztürk E. Arıkan ÖU. Ocak M. Understanding quiet quitting: Triggers, antecedents and consequences. International Journal of Behavior, Sustainability and Management 2023;10(18):57-79.
  • 25. Chavarin G. Re-framing quiet quitting: An opportunity for employers to improve the workplace. [internet]. [Erişim tarihi: 19.07.2023]. Erişim adresi: https://www.modernhealth.com/post/what-is-quiet-quitting
  • 26. Zeller T. Bedside happenings: The quiet quitter. Ohio Nurse 2022;16(1):4.
  • 27. Gooch K. ‘‘Quiet quitting’’ is happening in health care too. [internet]. [Erişim tarihi: 19.07.2023]. Erişim adresi: https://www.advisory.com/daily-briefing/2022/09/01/quiet-quitting-hospitals
  • 28. Cholteeva Y. ‘‘Quiet quitting’’: How should HR manage it? [internet]. [Erişim tarihi: 19.07.2023]. Erişim adresi: https://www.peoplemanagement.co.uk/article/1795213/quiet-quitting-hr-manage-it
  • 29. Arar T. Çetiner N. Yurdakul G. Quiet quitting: Building a comprehensive theoretical framework. Journal of Academic Researches and Studies 2023;15(28):122-138.
  • 30. Mobbing İle Mücadele Derneği. Mobbing nedir? Ne değildir? [internet]. [Erişim tarihi: 19.07.2023]. Erişim adresi: https://mobbing.org.tr/mobbing-nedir-unsurlari-nelerdir/
  • 31. Ghiasee A. The effect of communication skills and mobbing living levels of healthcare professionals on employee silence. Hacettepe Journal of Health Administration 2022; 25(3):465-484.
  • 32. Johar SA. Hassan SM. Saiyed H. Silent disengagement: Understanding the consequences of quiet quitting, trends and impacts. International Journal of Clinical Studies & Medical Case Reports 2023;28(5): 005.
  • 33. Pemberton M. Hate your job? ‘‘Quiet quitting’’ is NOT the answer. [internet]. [Erişim tarihi: 07.08.2023]. Erişim adresi: https://www.dailymail.co.uk/femail/article-11110791/DR-MAX-PEMBERTON-Hate-job-Quiet-quitting-NOT-answer.html.
  • 34. Trivella C. Companies are ‘‘Quiet quitting,’’ too, and it’s a bad business practice. [internet]. [Erişim tarihi: 19.08.2023]. Erişim adresi: https://www.forbes.com/sites/forbeshumanresourcescouncil/2023/06/06/companies-are-quiet-quitting-too-and-its-a-bad-business-practice/?sh=7db39b709e60.
  • 35. Ahmed N. Quiet quitting: why doing less at work could be good for you-and your employer? [internet]. [Erişim tarihi: 19.08.2023]. Erişim adresi: https://theconversation.com/quiet-quitting-why-doing-less-at-work-could-be-good-for-you-and-your-employer-188617.
  • 36. Docquity. Quiet quitting in physicians: A brief overview. [internet]. [Erişim tarihi: 27.08.2023]. Erişim adresi: https://docquity.com/articles/quiet-quitting-in-physicians-a-brief-overview/
  • 37. Galanis P. Katsiroumpa, A. Vraka I. Siskou O. Konstantakopoulou, O. Katsoulas T. Moisoglou I. Gallos P. Kaitelidou D. Nurses quietly quit their job more often than other healthcare workers: An alarming issue for healthcare services. Research Square 2023.
Toplam 37 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Sağlık Yönetimi
Bölüm Derlemeler
Yazarlar

Kenan Gözlü 0000-0002-1777-7495

Erken Görünüm Tarihi 12 Ekim 2023
Yayımlanma Tarihi 13 Ekim 2023
Gönderilme Tarihi 29 Eylül 2023
Yayımlandığı Sayı Yıl 2023

Kaynak Göster

Vancouver Gözlü K. Tükenmişlik Bağlamında Yeni Bir Kavram Olarak Sessiz İstifa ve Sağlık Sektöründeki Etkileri. MEYAD Akademi. 2023;4(2):213-41.