WORK AND LEISURE CONFLICT LEVEL OF EMPLOYEES: JOB BURNOUT AND LIFE SATISFACTION RELATIONSHIP: A CASE STUDY ON 4-5 STARS HOTEL EMPLOYEES IN ANKARA

Yıl 2017, Cilt: 6 Sayı: 1, 95 - 112, 01.01.2017

Ali Iskender Ali Yaylı

Öz

Work and leisure conflict scale in this study was adapted from one of work-family conflict scale’s dimensions called time based conflict by Wong and Lin (2007). This study aims to determine the correlation among work-leisure conflict, job burnout, life satisfaction. Target population of the study was selected 4-5 stars hotel employees in Ankara. After reliability analysis, the scale items were determined as reliable with a high degree. Looking the kurtosis and skew results of scale items, it was understood that all scale items performed normal distribution. With correlation analysis, it was determined that there is a significant relationship among work leisure conflict, job burnout and life satisfaction degree with mid-level and low level. After this results, it was decided to implement a regression analysis in order to determine reasonable effect among work-leisure conflict, job burnout and life satisfaction degree. With the result of regression analysis, it was determined that work-leisure conflict has low and mid-level reasonable effects on job burnout and life satisfaction degree. In this study it was used Maslach Burnout Inventory. Maslach explains the job burnout under 3 dimensions. In the analyses of this study, it was taken into account 3 dimension of job burnout separately. In this study, it was practiced the ANOVA analysis in order to determine the differentiations between scales and demographic variables. With ANOVA analysis, it was seen that there is significant difference between work duration and work leisure conflict and it was determined that there is significant difference between position of employees and life satisfaction degree

Anahtar Kelimeler

Leisure, Burnout, Life Satisfaction, Tourism, Conflict

İşgörenlerin İş ve Serbest Zaman Çatışma Düzeyleri ile Mesleki Tükenmişlik ve Yaşam Tatmini İlişkisi: Ankara’daki 4-5 Yıldızlı Otel Çalışanları Üzerine Bir Uygulama

Öz

Bu çalışmada kullanılan iş-serbest zaman çatışması ölçeği iş-aile çatışmasının bir alt boyutu olan zaman temelli çatışma boyutundan Lin ve Wong (2007) tarafından uyarlanmıştır. Mevcut çalışma iş ve serbest zaman çatışması ile işgörenlerin maruz kaldığı mesleki tükenmişlik ve işgörenlerin yaşam doyum düzeyleri arasındaki ilişkinin varlığını tespit etmeyi amaçlamaktadır. Araştırma evreni olarak Ankara’da turizm sektöründe faaliyet göstermekte olan 4 ve 5 yıldızlı otel çalışanları seçilmiştir. Korelasyon analizi ile elde edilen sonuçlar neticesinde iş-serbest zaman çatışması ve mesleki tükenmişlik ve yaşam tatmin düzeyleri arasında anlamlı orta ve düşük düzeyli ilişkiler tespit edilmiştir. Daha sonrasında bu ilişkinin nedensellik boyutunu tespit etmek için veriler regresyon analizine tabi tutulmuştur. Buradan elde edilen sonuçlar iş ve serbest zaman çatışmasının mesleki tükenmişlik ve yaşam tatmin düzeylerini orta ve düşük düzeylerde anlamlı bir şekilde açıkladığı belirlenmiştir. Mevcut çalışmada Maslach Mesleki Tükenmişlik envanteri kullanılmıştır. Maslach mesleki tükenmişliği üç faktörde ele almıştır. Verilerin analizinde bu üç faktör ayrı ayrı analize tabi tutulmuştur. Mevcut çalışmada demografik değişkenlerle ölçek ifadeleri arasındaki farklılıkları tespit etmek için ANOVA analizi yapılmıştır, buna göre işgörenlerin mesai saatleri ile iş ve serbest zaman çatışma düzeyleri arasında anlamlı farklılığın olduğu belirlenmiştir. İşgörenlerin unvanları ile yaşam doyum düzeyleri arasında anlamlı bir farklılık olduğu mevcut çalışmada belirlenmiştir. Çalışmada kullanılan ölçekler güvenilirlik analizi sonucu oldukça güvenilir olduğu sonucuna ulaşılmıştır. Ölçek ifadelerinin normal dağılım sergilediği basıklık ve çarpıklık değerlerinden anlaşılmıştır ve daha sonrasında araştırmada uygulanacak analiz yöntemlerine karar verilmiştir

Anahtar Kelimeler

Serbest Zaman, Tükenmişlik, Yaşam Doyumu, Çatışma, Turizm

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