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THE EFFECT OF PROACTIVE PERSONALITY ON INNOVATIVE WORK BEHAVIOR: THE MEDIATING ROLE OF ORGANIZATIONAL TRUST

Yıl 2025, Cilt: 47 Sayı: 3, - , 28.12.2025

Sefa Ceyhan

https://doi.org/10.14780/muiibd.1734347

Öz

This study was conducted to determine the mediating role of organizational trust (OT) in the effect of proactive personality (PP) on innovative work behavior (IWB). Designed using a quantitative research method, the study collected data from 183 employees in the service sector through a survey. The data obtained were analyzed using the SPSS Process Macro plugin and the Bootstrap method to examine the direct and indirect effects between variables. These analyses provide a powerful framework for understanding the complex relationships between variables, particularly when examining mediating effects. The analysis results revealed that PP has a significant and positive effect on IWB and that OT plays a full mediating role in this effect. The findings of the study are supported by the relevant literature and emphasize the critical importance of OT in the relationship between PP and IWB. Additionally, the results of the study provide important implications from both theoretical and practical perspectives.

Anahtar Kelimeler

Proactive Personality Innovative Work Behavior Organizational Trust Organizational Behavior

Kaynakça

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  • Ahmad, I., Yongqiang G., Fangguo S., & Muhammad K. K. (2023). Linking ethical leadership to followers’ innovative work behavior in pakistan: The vital roles of psychological safety and proactive personality. European Journal of Innovation Management 26(3), 755–772. https://doi.org/10.1108/EJIM-11-2020- 0464
  • Ajmal, M., Zarafshan S., & Azmat I. (2025). Unleashing innovation through employee voice behavior in the hotel industry: the impact of ambidextrous leadership on innovative work behavior. Journal of Hospitality and Tourism Insights 8(2), 448–471. https://doi.org/10.1108/JHTI-08-2023-0564
  • Akın, A., R. Abacı, M. K., & Arıcı, N., (2011). Kısaltılmış Proaktif Kişilik Ölçeği’nin (KPÖ) Türkçe Formunun Geçerlik ve Güvenirliği. ICES11 International Conference on Educational Sciences, June. Vol. 22.
  • Alikaj, A., Ning, W., & Wu, B. (2021). Proactive personality and creative behavior: examining the role of thriving at work and high-involvement HR practices. Journal of Business and Psychology, 36(5), 857-869. https:// doi.org/10.1007/s10869.020.09704-5
  • Allen, M. J., & Yen, W. M. (2001). Introduction to measurement theory. Waveland Press.
  • Ashford, S. J., & Balck, S. J. (1996). Proactivity During Organizational Entry: The Role of Desire for Control. Journal of Applied Psychology, 8(12) , 199-214. https://doi.org/10.1037//0021-9010.81.2.199
  • Aslam, M. Z., Nor, M. N. M., Omar, S., & Bustaman, H. A. (2020). Predicting proactive service performance: The role of employee engagement and positive emotional labor among frontline hospitality employees. Cogent Business & Management, 7(1), 1-19. https://doi.org/10.1080/23311.975.2020.1771117
  • Baba, V. V., Louise T., Xiaoyun W., & Weimin L. (2009). Proactive personality and work performance in China: the moderating effects of emotional exhaustion and perceived safety climate. Canadian Journal of Administrative Sciences / Revue Canadienne Des Sciences de l’Administration 26(1), 23–37. https://doi. org/10.1002/cjas.90
  • Bagozzi, Richard P., & Youjae Yi. 1990. Assessing Method Variance in Multitrait-Multimethod Matrices: The Case of Self-Reported Affect and Perceptions at Work. Journal of Applied Psychology 75(5), 547. https:// doi.org/10.1037//0021-9010.75.5.547
  • Bagozzi, Richard P., & Youjae, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science 16(1), 74–94. https://doi.org/10.1177/009.207.038801600107
  • Bai, Y., Zheng W., Mehboob, A., Fozia G., & Yiqun, W. (2022). The impact of authentic leadership on innovative work behavior: mediating roles of proactive personality and employee engagement. Frontiers in Psychology 13, 879176. https://doi.org/10.3389/fpsyg.2022.879176
  • Baron, R. M., & David A. K. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology 51(6), 1173. https://doi.org/10.1037//0022-3514.51.6.1173
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PROAKTİF KİŞİLİĞİN YENİLİKÇİ İŞ DAVRANIŞINA ETKİSİ: ÖRGÜTSEL GÜVENİN ARACI ROLÜ

Yıl 2025, Cilt: 47 Sayı: 3, - , 28.12.2025

Sefa Ceyhan

https://doi.org/10.14780/muiibd.1734347

Öz

Bu çalışma, proaktif kişiliğin (PK) yenilikçi iş davranışı (YID) üzerindeki etkisinde örgütsel güvenin (ÖG) aracı rolünün belirlenmesi amacıyla yapılmıştır. Nicel araştırma yöntemi ile tasarlanan çalışma, hizmet sektöründe çalışan 183 çalışandan anket yoluyla veri toplamıştır. Elde edilen veriler, değişkenler arasındaki doğrudan ve dolaylı etkileri incelemek için SPSS Process Macro eklentisi ve Bootstrap yöntemi kullanılarak analiz edilmiştir. Bu analizler, özellikle aracı etkileri incelemede, değişkenler arasındaki karmaşık ilişkileri anlamak için güçlü bir çerçeve sağlar. Analiz sonuçları, PK'nin YID üzerinde önemli ve olumlu bir etkiye sahip olduğunu ve ÖG'in bu etki üzerinde tam bir aracılık rolü sahip olduğunu ortaya koymuştur. Çalışmanın bulguları, ilgili literatür tarafından da desteklenmekte ve PK ile YID arasındaki ilişkide ÖG’in kritik önemini vurgulamaktadır. Ayrıca, çalışmanın sonuçları hem teorik hem de pratik açıdan önemli çıkarımlar sağlamaktadır.

Anahtar Kelimeler

Proaktif Kişilik Yenilikçi İş Davranışı Örgütsel Güven Örgütsel Davranış

Kaynakça

  • Abid, G., Arya, B., Arshad, A., Ahmed, S., & Farooqi, S. (2021). Positive personality traits and self-leadership in sustainable organizations: Mediating influence of thriving and moderating role of proactive personality. Sustainable Production and Consumption, 25, 299-311. https://doi.org/10.1016/j.spc.2020.10.011
  • Ahmad, I., Yongqiang G., Fangguo S., & Muhammad K. K. (2023). Linking ethical leadership to followers’ innovative work behavior in pakistan: The vital roles of psychological safety and proactive personality. European Journal of Innovation Management 26(3), 755–772. https://doi.org/10.1108/EJIM-11-2020- 0464
  • Ajmal, M., Zarafshan S., & Azmat I. (2025). Unleashing innovation through employee voice behavior in the hotel industry: the impact of ambidextrous leadership on innovative work behavior. Journal of Hospitality and Tourism Insights 8(2), 448–471. https://doi.org/10.1108/JHTI-08-2023-0564
  • Akın, A., R. Abacı, M. K., & Arıcı, N., (2011). Kısaltılmış Proaktif Kişilik Ölçeği’nin (KPÖ) Türkçe Formunun Geçerlik ve Güvenirliği. ICES11 International Conference on Educational Sciences, June. Vol. 22.
  • Alikaj, A., Ning, W., & Wu, B. (2021). Proactive personality and creative behavior: examining the role of thriving at work and high-involvement HR practices. Journal of Business and Psychology, 36(5), 857-869. https:// doi.org/10.1007/s10869.020.09704-5
  • Allen, M. J., & Yen, W. M. (2001). Introduction to measurement theory. Waveland Press.
  • Ashford, S. J., & Balck, S. J. (1996). Proactivity During Organizational Entry: The Role of Desire for Control. Journal of Applied Psychology, 8(12) , 199-214. https://doi.org/10.1037//0021-9010.81.2.199
  • Aslam, M. Z., Nor, M. N. M., Omar, S., & Bustaman, H. A. (2020). Predicting proactive service performance: The role of employee engagement and positive emotional labor among frontline hospitality employees. Cogent Business & Management, 7(1), 1-19. https://doi.org/10.1080/23311.975.2020.1771117
  • Baba, V. V., Louise T., Xiaoyun W., & Weimin L. (2009). Proactive personality and work performance in China: the moderating effects of emotional exhaustion and perceived safety climate. Canadian Journal of Administrative Sciences / Revue Canadienne Des Sciences de l’Administration 26(1), 23–37. https://doi. org/10.1002/cjas.90
  • Bagozzi, Richard P., & Youjae Yi. 1990. Assessing Method Variance in Multitrait-Multimethod Matrices: The Case of Self-Reported Affect and Perceptions at Work. Journal of Applied Psychology 75(5), 547. https:// doi.org/10.1037//0021-9010.75.5.547
  • Bagozzi, Richard P., & Youjae, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science 16(1), 74–94. https://doi.org/10.1177/009.207.038801600107
  • Bai, Y., Zheng W., Mehboob, A., Fozia G., & Yiqun, W. (2022). The impact of authentic leadership on innovative work behavior: mediating roles of proactive personality and employee engagement. Frontiers in Psychology 13, 879176. https://doi.org/10.3389/fpsyg.2022.879176
  • Baron, R. M., & David A. K. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology 51(6), 1173. https://doi.org/10.1037//0022-3514.51.6.1173
  • Bateman, T. S., & Crant, M. J. (1993). The proactive component of organizational behavior: A measure and correlates. Journal of Organizational Behavior 14(3), 103-118. https://doi.org/10.1002/job.403.014.0202
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  • Kim, T. Y., Hon, A. H., & Crant, J. M. (2009). Proactive personality, employee creativity, and newcomer outcomes: A longitudinal study. Journal of Business and Psychology, 24, 93-103. https://doi.org/10.1007/ s10869.009.9094-4
  • Kline, P. (1994). An easy guide to factor analysis. Routledge.
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  • Lee, C. K., Song, H. J., Lee, H. M., Lee, S., & Bernhard, B. J. (2013). The impact of CSR on casino employees’ organizational trust, job satisfaction, and customer orientation: An empirical examination of responsible gambling strategies. International Journal of Hospitality Management, 33, 406-415. https:// doi.org/10.1016/j.ijhm.2012.10.011
  • Lee, S. M., & Peterson, S. J. (2000). Culture, entrepreneurial orientation, and global competitiveness. Journal of world business, 35(4), 401-416. https://doi.org/10.1016/S1090-9516(00)00045-6
  • Leong, W. Y. (2024). Advancements in Occupational Health: Enhancing Workplace Safety and Wellbeing. International Journal of Clinical Medicine, 3(4).
  • Li, M., Liu, Y., Liu, L., & Wang, Z. (2017). Proactive personality and innovative work behavior: The mediating effects of affective states and creative self-efficacy in teachers. Current Psychology, 36, 697-706. https:// doi.org/10.1016/S1090-9516(00)00045-6
  • Li, N., Liang, J., & Crant, J. M. (2010). The role of proactive personality in job satisfaction and organizational citizenship behavior: a relational perspective. Journal of applied psychology, 95(2), 395. https://doi. org/10.1037/a0018079
  • Madan, P., Srivastava, S., Alzeiby, E. A., & Cao, D. (2025). Proliferating green innovative work behavior through green organizational culture: Mediating role of green ambidexterity and values in the hospitality context. International Journal of Hospitality Management, 125, 1-13. https://doi.org/10.1016/j.ijhm.2024.104006
  • Marsh, H. W., & Hocevar, D. (1988). A new, more powerful approach to multitrait-multimethod analyses: Application of second-order confirmatory factor analysis. Journal of applied psychology, 73(1), 107-117. https://doi.org/10.1037//0021-9010.73.1.107
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  • Miller, M. B. (1995). Coefficient alpha: A basic introduction from the perspectives of classical test theory and structural equation modeling. Psychometrika, 60(1), 19-34. https://doi.org/10.1007/BF02294594
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  • Ouchi, W. G. (1979). A conceptual framework for the design of organizational control mechanisms. Management science, 25(9), 833-848. https://doi.org/10.1287/mnsc.25.9.833
  • Özdaşlı, K., Ceyhan, S., & Yıldırım, D. (2023). The effect of organizatıonal culture on ınnovatıve work behavıor: the medıator role of trust ın managers. Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty, 10(2), 1479-1500. https://doi.org/10.30798/makuiibf.1249986
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  • Podsakoff, Philip M., Nathan P. Podsakoff, Larry J. Williams, Chengquan Huang, and Junhui Yang. 2024. “Common Method Bias: It’s Bad, It’s Complex, It’s Widespread, and It’s Not Easy to Fix.” Annual Review of Organizational Psychology and Organizational Behavior 11(1):17–61. https://doi.org/10.1146/ annurev-orgpsych-110.721.040030
  • Preacher, Kristopher J., Derek D. Rucker, and Andrew F. Hayes. 2007. “Addressing Moderated Mediation Hypotheses: Theory, Methods, and Prescriptions.” Multivariate Behavioral Research 42(1):185–227. https://doi.org/10.1080/002.731.70701341316
  • Raykov, T. (1997). Estimation of composite reliability for congeneric measures. Applied Psychological Measurement, 21(2), 173-184. https://doi.org/10.1177/014.662.16970212006
  • Ristig, K. (2008). An empirical investigation of the relationship between trust, voice, and proactive personality. European Journal of Economics, Finance and Administrative Sciences, 14(14), 141-148.
  • Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of management journal, 37(3), 580-607. https://doi.org/10.2307/256701
  • Seibert, S. E., Crant, J. M., & Kraimer, M. L. (1999). Proactive personality and career success. Journal of applied psychology, 84(3), 416. https://doi.org/10.1037//0021-9010.84.3.416
  • Seppänen, R., Blomqvist, K., & Sundqvist, S. (2007). Measuring inter-organizational trust a critical review of the empirical research in 1990–2003. Industrial marketing management, 36(2), 249-265. https://doi. org/10.1016/j.indmarman.2005.09.003
  • Spina, S. F. (2013). Addressing remnants of the past: Proactive responses to equity issues in public administration. State and Local Government Review, 45(2), 98-107. https://doi.org/10.1177/0160323X13484939
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  • Thompson, Jeffery A. 2005. “Proactive Personality and Job Performance: A Social Capital Perspective.” Journal of Applied Psychology 90(5):1011. https://doi.org/10.1037/0021-9010.90.5.1011
  • Tokgöz, E., & Seymen, O. A. (2013). Örgütsel güven, örgütsel özdeşleşme ve örgütsel vatandaşlik davranişi arasindaki ilişki: Bir devlet hastanesinde araştirma. Öneri, Journal of Marmara University Institute of Social Sciences, 10(39), 61-76.
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  • Vidal-Vilaplana, A., González-Serrano, M. H., & Crespo-Hervàs, J. (2025). Exploring elite athletes’ entrepreneurial intentions: unraveling the impact of high-level sports career in skills development. International Entrepreneurship and Management Journal, 21(1), 1-31. https://doi.org/10.1007/s11365.024.01037-6
  • Waterwall, B. (2019). Linking proactive personality and proactive behavior: The mediating effect of regulatory focus. Journal of Organizational Psychology, 19(1), 108-122. https://doi.org/10.33423/jop.v19i1.1095
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  • Whitener, E. M., Brodt, S. E., Korsgaard, M. A., & Werner, J. M. (1998). Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior. Academy of management review, 23(3), 513-530. https://doi.org/10.2307/259292
  • Yang, F., & Chau, R. (2016). Proactive personality and career success. Journal of Managerial Psychology, 31(2), 467-482. https://doi.org/10.1108/JMP-04-2014-0139
  • Zaheer, A., McEvily, B., & Perrone, V. (1998). Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance. Organization science, 9(2), 141-159. https://doi.org/10.1287/ orsc.9.2.141
  • Zhao, X., Lynch Jr, J. G., & Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analysis. Journal of consumer research, 37(2), 197-206. https://doi.org/10.1086/651257
  • Zheng, N., Zhuang, M., Zhu, Y., Wang, Y., Ye, M., Zhang, Y., & Zhan, Y. (2024). Association between psychological resilience and body mass index in a community‐based population: A cross‐sectional study. Obesity Science & Practice, 10(3), e761. https://doi.org/10.1002/osp4.761
  • Zuberi, M. A., & Khattak, A. (2021). Impact of proactive personality and leader member exchange on innovative work behavior: a job design perspective. International Journal of Innovation Science, 13(5), 664-683. https://doi.org/10.1108/IJIS-11-2020-0251
Toplam 87 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Araştırma Makalesi
Yazarlar

Sefa Ceyhan 0000-0002-3788-0756

Gönderilme Tarihi 3 Temmuz 2025
Kabul Tarihi 13 Kasım 2025
Yayımlanma Tarihi 28 Aralık 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 47 Sayı: 3

Kaynak Göster

APA Ceyhan, S. (2025). THE EFFECT OF PROACTIVE PERSONALITY ON INNOVATIVE WORK BEHAVIOR: THE MEDIATING ROLE OF ORGANIZATIONAL TRUST. Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi, 47(3). https://doi.org/10.14780/muiibd.1734347
AMA Ceyhan S. THE EFFECT OF PROACTIVE PERSONALITY ON INNOVATIVE WORK BEHAVIOR: THE MEDIATING ROLE OF ORGANIZATIONAL TRUST. Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi. Aralık 2025;47(3). doi:10.14780/muiibd.1734347
Chicago Ceyhan, Sefa. “THE EFFECT OF PROACTIVE PERSONALITY ON INNOVATIVE WORK BEHAVIOR: THE MEDIATING ROLE OF ORGANIZATIONAL TRUST”. Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi 47, sy. 3 (Aralık 2025). https://doi.org/10.14780/muiibd.1734347.
EndNote Ceyhan S (01 Aralık 2025) THE EFFECT OF PROACTIVE PERSONALITY ON INNOVATIVE WORK BEHAVIOR: THE MEDIATING ROLE OF ORGANIZATIONAL TRUST. Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi 47 3
IEEE S. Ceyhan, “THE EFFECT OF PROACTIVE PERSONALITY ON INNOVATIVE WORK BEHAVIOR: THE MEDIATING ROLE OF ORGANIZATIONAL TRUST”, Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi, c. 47, sy. 3, 2025, doi: 10.14780/muiibd.1734347.
ISNAD Ceyhan, Sefa. “THE EFFECT OF PROACTIVE PERSONALITY ON INNOVATIVE WORK BEHAVIOR: THE MEDIATING ROLE OF ORGANIZATIONAL TRUST”. Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi 47/3 (Aralık2025). https://doi.org/10.14780/muiibd.1734347.
JAMA Ceyhan S. THE EFFECT OF PROACTIVE PERSONALITY ON INNOVATIVE WORK BEHAVIOR: THE MEDIATING ROLE OF ORGANIZATIONAL TRUST. Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi. 2025;47. doi:10.14780/muiibd.1734347.
MLA Ceyhan, Sefa. “THE EFFECT OF PROACTIVE PERSONALITY ON INNOVATIVE WORK BEHAVIOR: THE MEDIATING ROLE OF ORGANIZATIONAL TRUST”. Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi, c. 47, sy. 3, 2025, doi:10.14780/muiibd.1734347.
Vancouver Ceyhan S. THE EFFECT OF PROACTIVE PERSONALITY ON INNOVATIVE WORK BEHAVIOR: THE MEDIATING ROLE OF ORGANIZATIONAL TRUST. Marmara Üniversitesi İktisadi ve İdari Bilimler Dergisi. 2025;47(3).

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