ANALYSIS OF THE EFFECTS OF LOGISTICS COSTS AND LOGISTICS PERFORMANCE ON FIRM AND EXPORT PERFORMANCE

Yıl 2021, Cilt: 14 Sayı: 3, 1109 - 1131, 01.11.2021

Gülay İrak , Hazal Şen

https://doi.org/10.29067/muvu.901392

Öz

Companies must effectively manage their logistics performance and the costs arising from logistics activities in the process from obtaining the raw material quickly and smoothly to its reaching the final consumer. In addition, it is important that companies that want to be successful and compete in the market have high company performance and export performance. Thus, with the effect of costs, it is likely that companies with high performance in terms of these three criteria will be more successful in the foreign market.
In the present study, it was examined how companies' logistics performance and logistics costs (storage, transportation, order processing, stock keeping, handling, customer service costs, etc.), when managed effectively, affect company performance and export performance in both the domestic and foreign markets. In this context, an online questionnaire was applied to 240 companies operating in the steel, electrical electronics, and ready-made clothing and apparel sectors that were included in the first 1000 exporting companies research report announced by Turkey's Exporters Assembly in 2019. According to the results of the road analysis in the study, logistics performance accounted for 30 percent of the change in non-financial performance, 5.5 percent of the change in financial performance, and 7.3 percent of the change in export performance, and logistics costs explained about 10 percent of the change in logistics performance.

Anahtar Kelimeler

Logistics Performance, Logistics Cost, Firm Performance, Export Performance

LOJİSTİK MALİYETLER VE LOJİSTİK PERFORMANSIN, FİRMA VE İHRACAT PERFORMANSINA ETKİSİNİN ANALİZİ

Öz

Firmaların, hızlı ve sorunsuz bir şekilde hammaddenin elde edilişinden nihai tüketiciye ulaşana kadar ki süreçte lojistik performanslarını, lojistik faaliyetlerden doğan lojistik maliyetlerini etkin bir şekilde yönetmesi gerekmektedir. Ayrıca piyasada başarılı olmak ve rekabet etmek isteyen firmaların, firma performanslarının ve ihracat performanslarının da yüksek olması önemlidir. Böylece maliyetlerin de etkisiyle bu üç performans kriteri yüksek olan firmaların, dış pazarda daha başarılı olacağı muhtemeldir.
Çalışmada firmaların lojistik performanslarını ve lojistik maliyetlerini (depolama, nakliye, sipariş işleme, stok bulundurma, elleçleme, müşteri hizmetleri maliyeti vd.) etkin yönettiklerinde, hem iç piyasada hem de dış piyasada, firma performansını ve ihracat performansını nasıl etkilediği incelenmiştir. Bu kapsamda Türkiye İhracatçılar Meclisi’nin (TİM) 2019 yılında açıklamış olduğu ilk 1000 ihracatçı firma araştırma raporunda yer alan; çelik, elektrik elektronik, hazır giyim ve konfeksiyon sektörlerinde faaliyette bulunan 240 firmaya online anket uygulanmıştır. Çalışmada yapılan yol analizi sonuçlarına göre; lojistik performansın finansal olmayan performans üzerindeki değişimin yaklaşık yüzde 30’unu, lojistik performansın finansal performans üzerindeki değişimin yüzde 5,5’ini, lojistik performansın ihracat performansı üzerindeki değişimin yüzde 7,3’ünü, lojistik maliyetlerin ise lojistik performans üzerindeki değişimin yaklaşık yüzde 10’unu açıkladığı tespit edilmiştir.

Anahtar Kelimeler

Lojistik Performans, Lojistik Maliyet, Firma Performansı, İhracat Performansı

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