PRESENTEEİSM (İŞTE VAR OLAMAMA) İLE ALGILANAN ÖRGÜTSEL DESTEK, KORKU İKLİMİ VE DİNÇLİK ARASINDAKİ İLİŞKİ

Yıl 2021, Cilt: 11 Sayı: 1, 30 - 43, 30.03.2021

Dilek Şahin , Şule Aydın

Öz

Bu çalışmanın genel amacı presenteeism (işte var olamama) ile korku iklimi, algılanan örgütsel destek ve dinçlik arasındaki ilişkileri ortaya koymaktır. Veriler 423 hemşireden anket aracılığıyla toplanmıştır. Verilerin analizinde Yapısal Eşitlik Modeli kullanılmıştır. Yapılan analiz sonuçlarına göre korku ikliminin pozitif yönde ve algılanan örgütsel desteğin negatif yönde işte var olamama üzerinde etkisi olduğu tespit edilmiştir. Bununla birlikte, işte var olmama ve algılanan örgütsel desteğin pozitif yönde, korku ikliminin ise negatif yönde dinçlik üzerinde etkili olduğu belirlenmiştir. Araştırma kapsamında örgütsel faktörlerin işte var olamama üzerinde etkili olduğu belirlenmiş ve bu sonuçlara dayanarak bir model ortaya konulmuştur.

Anahtar Kelimeler

Presenteeism (işte var olmama), Algılanan örgütsel destek, Korku iklimi, Dinçlik

Proje Numarası

The funding source of this study was supported by TÜBAP 2014-37 Project.

Kaynakça

• Admasachew, L. & Dawson, J. (2011). The association between presenteeism and engagement of National Health Service staff. Journal of Health Services Research & Policy, 16 (suppl 1), 29-33. doi:10.1258/jhsrp.2010.010085
• Agudelo-Suárez, A. A., Benavides, F. G., Felt, E., Ronda-Pérez, E., Vives-Cases, C. & García, A. M. (2010). Sickness presenteeism in Spanish-born and immigrant workers in Spain. BMC Public Health, 10(1), 791. doi:10.1186/1471-2458-10-791
• Armeli, S., Eisenberger, R., Fasolo, P. & Lynch, P. (1998). Perceived organizational support and police performance: the moderating influence of socioemotional needs. Journal of Applied Psychology, 83(2), 288.
• Armstrong, M. (2009). Armstrong’s handbook of human resource management practice. Londan and Philadelphia: Kogan Page.
• Aronsson, G. & Gustafsson, K. (2005). Sickness presenteeism: prevalence, attendance-pressure factors, and an outline of a model for research. Journal of Occupational and Environmental Medicine, 47(9), 958-966. doi:10.1097/01.jom.0000177219.75677.17
• Aronsson, G., Gustafsson, K. & Dallner, M. (2000). Sick but yet at work. An empirical study of sickness presenteeism. Journal of Epidemiology and Community Health, 54(7), 502-509. doi:10.1136/jech.54.7.502
• Arslaner, E. & Boylu, Y. (2017). Perceived organizational support, work-family/family-work conflict and presenteeism in hotel industry. Tourism Review, 72(2), 171-183. doi: 10.1108/TR-09-2016-0031
• Ashkanasy, N. M. & Nicholson, G. J. (2003). Climate of fear in organisational settings: Construct definition, measurement and a test of theory. Australian Journal of Psychology, 55(1), 24-29. doi:10.1080/00049530412331312834
• Attridge, M. (2009). Measuring and managing employee work engagement: A review of the research and business literature. Journal of Workplace Behavioral Health, 24(4), 383-398. doi:10.1080/15555240903188398
• Baker‐McClearn, D., Greasley, K., Dale, J. & Griffith, F. (2010). Absence management and presenteeism: The pressures on employees to attend work and the impact of attendance on performance. Human Resource Management Journal, 20(3), 311-328. doi:10.1111/j.1748-8583.2009.00118.x
• Bergström, G., Bodin, L., Hagberg, J., Lindh, T., Aronsson, G. & Josephson, M. (2009). Does sickness presenteeism have an impact on future general health? International Archives Of Occupational and Environmental Health, 82(10), 1179-1190. doi:10.1007/s00420-009-0433-6
• Bierla, I., Huver, B. & Richard, S. (2013). New evidence on absenteeism and presenteeism. The International Journal of Human Resource Management, 24(7), 1536-1550. doi:10.1080/09585192.2012.722120
• Biron, C., Brun, J. P., Ivers, H. & Cooper, C. (2006). At work but ill: psychosocial work environment and well-being determinants of presenteeism propensity. Journal of Public Mental Health, 5(4), 26-37. doi:10.1108/17465729200600029
• Biswas, S. & Bhatnagar, J. (2013). Mediator analysis of employee engagement: role of perceived organizational support, PO fit, organizational commitment and job satisfaction. Vikalpa, 38(1), 27-40. doi:10.1177/0256090920130103
• Böckerman, P. & Laukkanen, E. (2009). Presenteeism in Finland: Determinants by gender and the sector of economy. Ege Academic Review, 9(3). doi:10.21121/eab.2009319701
• Brown, H.E., Gilson, N.D., Burton, N.W. & Brown, W.J. (2011), Does physical activity impact on presenteeism and other indicators of work place well-being?, Sports Medicine, 41(3), 249-262.
• Caesens, G. & Stinglhamber, F. (2014). The relationship between perceived organizational support and work engagement: The role of self-efficacy and its outcomes. European Review of Applied Psychology, 64(5), 259-267. doi: 10.1016/j.erap.2014.08.002
• Caverley, N., Cunningham, J. B. & MacGregor, J. N. (2007). Sickness presenteeism, sickness absenteeism, and health following restructuring in a public service organization. Journal of Management Studies, 44(2), 304-319. doi:10.1111/j.1467-6486.2007.00690.x
• Clark, D. M. T. & Loxton, N. J. (2012). Fear, psychological acceptance, job demands and employee work engagement: An integrative moderated meditation model. Personality and Individual Differences, 52(8), 893-897. doi:10.1016/j.paid.2012.01.022
• Cure, L. K. (2009). Fear within the workplace: A phenomenological investigation of the experience of female leaders. (Doctoral dissertation), Capella University.
• Dolu, N., Elalmış, D. D. & Keloğlan, S. (2013). Vardiyalı çalışan hemşirelerde dikkat düzeyinin elektrodermal aktivite ile cinsiyet hormonlari arasındaki ilişkisi yönünden incelenmesi (The investigation of attention level in nurses working night shifts and the relationship between sex hormone and electrodermal activity). Archives of Neuropsychiatry, 50(3), 197-201. doi:10.4274/npa.y6094
• Edington, D. W., & Schultz, A. B. (2008). The total value of health: a review of literature. International Journal of Workplace Health Management, 1(1), 8-19. doi:10.1108/17538350810865569
• Einsenberger, R., Cummings, J., Aemeli, S. & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82(5), 812-820. doi:10.1037/0021-9010.82.5.812
• Furedi, F. (2001). Korku kültürü: Risk almanın riskleri (Culture of fear) (B. Yıldırım, Trans.). İstanbul: Ayrıntı Yayınları.
• Garczynski, A. M., Waldrop, J. S., Rupprecht, E. A. & Grawitch, M. J. (2013). Differentiation between work and nonwork self-aspects as a predictor of presenteeism and engagement: Cross-cultural differences. Journal of Occupational Health Psychology, 18(4), 417. doi: 10.1037/a0033988
• Hansen, C. D. & Andersen, J. H. (2008). Going ill to work–What personal circumstances, attitudes and work-related factors are associated with sickness presenteeism? Social Science & Medicine, 67(6), 956-964. doi:10.1016/j.socscimed.2008.05.022
• Johns, G. (2009). Absenteeism or presenteeism? Attendance dynamics and employee well‐being (C. L. Cartwridge S. and Cooper Ed.). Oxford: Oxford University Press.
• Johns, G. (2010). Presenteeism in the workplace: A review and research agenda. Journal of Organizational Behavior, 31(4), 519-542. doi:10.1002/job.630 Kaplan, M. & Öğüt, A. (2012). Algılanan örgütsel destek ile örgütsel bağlılık arasındaki ilişkinin analizi: otel işletmelerinde bir uygulama (The analysis of relationship between perceived organizational support and organizational commitment: A case of study in hotel businesses). Suleyman Demirel University Journal of Faculty of Economics & Administrative Sciences, 17(1), 387-401.
• Kataria, A., Garg, P. & Rastogi, R. (2013). Psychological climate and organizational effectiveness: Role of work engagement. IUP Journal of Organizational Behavior, 12(3),1- 33.
• Koopman, C., Pelletier, K. R., Murray, J. F., Sharda, C. E., Berger, M. L., Turpin, R. S., . . . Bendel, T. (2002). Stanford presenteeism scale: Health status and employee productivity. Journal of Occupational and Environmental Medicine, 44(1), 14-20. doi: 10.1097/00043764-200201000-00004
• Lee, J. J. (2015). Drivers of work engagement: An examination of core self-evaluations and psychological climate among hotel employees. International Journal of Hospitality Management, 44, 84-98. doi:10.1016/j.ijhm.2014.10.008
• Lu, L., L. Cooper, C. & Yen Lin, H. (2013). A cross-cultural examination of presenteeism and supervisory support. Career Development International, 18(5), 440-456. doi: 10.1108/CDI-03-2013-0031
• Lui, J. N. M., & Johnston, J. M. (2019). Working while sick: validation of the multidimensional presenteeism exposures and productivity survey for nurses (MPEPS-N). BMC Health Services Research, 19(1), 542. doi: 10.1186/s12913-019-4373-x
• Martinez, L. F. & Ferreira, A. I. (2012). Sick at work: presenteeism among nurses in a Portuguese public hospital. Stress and Health, 28(4), 297-304. doi:10.1002/smi.1432
• Michishita, R., Jiang, Y., Ariyoshi, D., Yoshida, M., Moriyama, H., Obata, Y., ... & Yamato, H. (2017). The introduction of an active rest program by workplace units improved the workplace vigor and presenteeism among workers. Journal of Occupational and Environmental Medicine, 59(12), 1140-1147.
• Middaugh, D. J. (2007). Presenteeism: sick and tired at work. Dermatology Nursing, 19(2), 172.
• Nyberg, A., Westerlund, H., Magnusson Hanson, L. L. & Theorell, T. (2008). Managerial leadership is associated with self-reported sickness absence and sickness presenteeism among Swedish men and women. Scandinavian Journal of Social Medicine, 36(8), 803-811. doi:10.1177/1403494808093329
• Ott, A. R., Haun, V. C. & Binnewies, C. (2019). Negative work reflection, personal resources, and work engagement: the moderating role of perceived organizational support. European Journal of Work and Organizational Psychology, 28(1), 110-123. doi: 10.1080/1359432X.2018.1550076
• Özdevecioğlu, M. (2004). Algılanan örgütsel desteğin işten ayrılma niyeti üzerindeki etkileri (The effects of perceived organizational support on tendency to leave work). Amme İdaresi Dergisi, 37(4), 97-115.
• Prater, T. & Smith, K. (2011). Underlying factors contributing to presenteeism and absenteeism. Journal of Business & Economics Research, 9(6), 1-14. doi:10.19030/jber.v9i6.4374
• Quazi, H. (2013). Presenteeism: the invisible cost to organizations. NewYork: Springer.
• Rantanen, I. & Tuominen, R. (2011). Relative magnitude of presenteeism and absenteeism and work-related factors affecting them among health care professionals. International Archives Of Occupational And Environmental Health, 84(2), 225-230. doi:10.1007/s00420-010-0604-5
• Rhoades, L. & Eisenberger, R. (2002). Perceived organizational support: a review of the literature. Journal of Applied Psychology, 87(4), 698-714.
• Schaufeli, W. B. & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi‐sample study. Journal of Organizational Behavior, 25(3), 293-315. doi:10.1002/job.248
• Schaufeli, W. B., Salanova, M., González-Romá, V. & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92. doi:10.1002/job.248
• Schaufeli, W. B., Taris, T. W., Bakker, A. B. & Burke, R. (2006). Research companion to working time and work addiction (R. J. Burke Ed.): Edward Elgar Publishing Limited.
• Shaheen, M. & Krishnankutty, R. (2018). The mediation of psychological capital in the relationship of perceived organizational support, engagement and extra-role performance. International Journal of Knowledge Management, 14(4), 30-45. doi: 10.4018/IJKM.2018100103
• Simpson, R. (1998). Presenteeism, power and organizational change: Long hours as a career barrier and the impact on the working lives of women managers. British Journal of Management, 9(1), 37-50. doi:10.1111/1467-8551.9.s1.5
• Thongsukmag, J. (2003). Fear in the workplace: The relationships among sex, self-efficacy, and coping strategies. (Doctoral dissertation), Virginia Polytechnic Institute and State University, US.