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MOBILE HEALTH APPLICATIONS IN COVID-19 PROCESS: CRITICAL SUCCESS FACTORS ANALYSIS FOR HES APPLICATION

Yıl 2022, Cilt: 12 Sayı: 4, 1887 - 1912, 30.12.2022
https://doi.org/10.30783/nevsosbilen.932088

Öz

In this study, it is aimed to reveal the essential critical success factors fort he successful use and execution of the “Hayat Eve Sığar (HES)” application developed by the Ministry of Health within the scope of combating the Covid-19 pandemic. In this context, focus group interviews were held with a total of 20 people. A researcher held a focus group meeting with 5 healthcare workers and 5 people who use the HES application in their daily life in Istanbul. Another researcher held a separate focus group meeting in Ardahan with 5 healthcare workers and 5 people who use the HES application in their daily life. Each focus group meeting took an average of 45 minutes. The data obtained as a result of the focus groups were analyzed. As a result of analysis, 7 critical success factors that may be required for the successful use and execution of the HES application were determined. These factors consist of location-based effective warning system, anti-infection mechanism, effective information system, new services and usage experience, speed, effective denouncement management system and code security.

Kaynakça

  • Abd-Alrazaq, A., Alhuwail, D., Househ, M., Hamdi, M ve Shah, Z. (2020). Top Concerns of Tweeters During The COVID-19 Pandemic: Infoveillance Study. Journal of Medical Internet Research, 22(4), e19016, 1-9.
  • Abroms, L. C., Westmaas, J. L., Bontemps-Jones, J., Ramani, R ve Mellerson, J. A. (2013). A Content Analysis of Popular Smartphone Apps For Smoking Cessation. American Journal of Preventine Medicine, 45(6), 1-8.
  • Alcázar, V. R., Olivera, A. T., Garcia, D. N ve Paz, A. A. (2012). Critical Success Factors For Quality Assurance In Healthcare Organizations. Quality Assurance and Management, 1-424.
  • Alghamdi, M., Gashgari, H ve Househ, M. A. (2015). Systematic Review of Mobile Health Technology Use In Developing Countries. Studies in Health Technology and Informatics, 213, 223-226.
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  • Banskota, S., Healy, M ve Goldberg, E. M. (2020) 15 Smartphone Apps For Older Adults To Use While In Isolation During The COVID-19 pandemic. The Western Journal of Emergency Medicine, 21(3), 514-525.
  • Berrouiguet, S., Baca-García, E., Brandt, S., Walter, M ve Courtet, P. J. (2016). Fundamentals For Future Mobile-Health (Mhealth): A Systematic Review of Mobile Phone and Web-Based Text Messaging In mental Health. Journal of Medical Internet Research, 18(6), e135, 1-16.
  • Bloomfield, G. S., Vedanthan, R., Vasudevan, L., Kithei, A., Were, M ve Velazquez, E. J. (2014). Mobile Health For Non-Communicable Diseases In Sub-Saharan Africa: A Systematic Review of the Literature and Strategic Framework For Research. Globalization and Health, 10(49), 1-9.
  • Boulos, M. N., Brewer, A. C., Karimkhani, C., Buller, D. B ve Dellavalle, R. P. (2014). Mobile Medical and Health Apps: State of the Art, Concerns, Regulatory Control and Certification. Online Journal of Public Health Informatics, 5(3), e229, 1-23.
  • Busvine D. (2020). Covid-19: Germany Launches Smartwatch App To Monitor Coronavirus Spread, The Star. Retrieved 17 May 2020 from https://www.thestar.com.my/tech/tech-news/2020/04/07/covid-19-germany-launches-smartwatch-app-to-monitor-coronavirus-spread.
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  • Carter, M. C., Burley, V. J., Nykjaer, C ve Cade, J. E. (2013). Adherence to a Smartphone Application For Weight Loss Compared To Website and Paper Diary: Pilot Randomized Controlled Trial. Journal of Medical Internet Research, 15(4), e32, 1-17.
  • Lewis, H ve Kershaw, T. (2010). Text Messaging as a Tool For Behavior Change In Disease Prevention and Management. Epidemiologic Reiews, 32(1), 56-69.
  • Collins S. (2020). New App Collects The Sounds of COVID-19. University of Cambridge. Retrieved 10 April 2020 from https://www.cam.ac.uk/research/news/new-app-collects-the-sounds-of-covid-19.
  • Crico, C., Renzi, C., Graf, N., Buyx, A., Kondylakis, H., Koumakis, L ve Pravettoni, G. (2018). mHealth and Telemedicine Apps: In Search of a Common Regulation. Ecancermedicalscience, 12(853), 1-6.
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COVID-19 SÜRECİNDE MOBİL SAĞLIK UYGULAMALARI: HES UYGULAMASINA YÖNELİK KRİTİK BAŞARI FAKTÖRLERİ ANALİZİ

Yıl 2022, Cilt: 12 Sayı: 4, 1887 - 1912, 30.12.2022
https://doi.org/10.30783/nevsosbilen.932088

Öz

Bu çalışmada Sağlık Bakanlığı’nın Covid-19 salgınıyla mücadele kapsamında geliştirmiş olduğu “Hayat Eve Sığar (HES)” uygulamasının başarılı bir şekilde kullanılabilmesi ve yürütülebilmesi için gerekli kritik başarı faktörlerinin ortaya konulması amaçlanmıştır. Bu kapsamda toplam 20 kişi ile odak grup görüşmeleri gerçekleştirilmiştir. Bir araştırmacı İstanbul’da 5 sağlık çalışanı ve HES uygulamasını günlük hayatında kullanan 5 kişi ile odak grup görüşmesi yapmıştır. Diğer bir araştırmacı ise Ardahan’da yine 5 sağlık çalışanı ve HES uygulamasını günlük hayatında kullanan 5 kişi ile ayrı bir odak grup görüşmesi yapmıştır. Her bir odak grup görüşmesi ortalama 45 dakika sürmüştür. Yapılan odak grup görüşmeleri sonucunda elde edilen veriler çözümlenerek analiz edilmiştir. Analiz sonucunda HES uygulamasının başarılı bir şekilde kullanılabilmesi ve yürütülebilmesi için gerekli olabilecek toplam 7 kritik başarı faktörü belirlenmiştir. Bu faktörler konum bazlı etkin uyarı sistemi, bulaşı önleyici mekanizma, etkin bilgilendirme sistemi, yeni hizmetler ve kullanım deneyimi, hız, etkin ihbar yönetim sistemi ve kod güvenliğinden oluşmaktadır.

Kaynakça

  • Abd-Alrazaq, A., Alhuwail, D., Househ, M., Hamdi, M ve Shah, Z. (2020). Top Concerns of Tweeters During The COVID-19 Pandemic: Infoveillance Study. Journal of Medical Internet Research, 22(4), e19016, 1-9.
  • Abroms, L. C., Westmaas, J. L., Bontemps-Jones, J., Ramani, R ve Mellerson, J. A. (2013). A Content Analysis of Popular Smartphone Apps For Smoking Cessation. American Journal of Preventine Medicine, 45(6), 1-8.
  • Alcázar, V. R., Olivera, A. T., Garcia, D. N ve Paz, A. A. (2012). Critical Success Factors For Quality Assurance In Healthcare Organizations. Quality Assurance and Management, 1-424.
  • Alghamdi, M., Gashgari, H ve Househ, M. A. (2015). Systematic Review of Mobile Health Technology Use In Developing Countries. Studies in Health Technology and Informatics, 213, 223-226.
  • Altmann, S., Milsom, L., Zillessen, H., Blasone, R., Gerdon, F., Bach, R., Kreuter, F., Nosenzo, D., Toussaert, S ve Abeler, J. (2020). Acceptability of App-Based Contact Tracing For COVID-19: Cross-Country Survey Study. JMIR Mhealth Uhealth, 8(8), e19857, 1-9.
  • Banskota, S., Healy, M ve Goldberg, E. M. (2020) 15 Smartphone Apps For Older Adults To Use While In Isolation During The COVID-19 pandemic. The Western Journal of Emergency Medicine, 21(3), 514-525.
  • Berrouiguet, S., Baca-García, E., Brandt, S., Walter, M ve Courtet, P. J. (2016). Fundamentals For Future Mobile-Health (Mhealth): A Systematic Review of Mobile Phone and Web-Based Text Messaging In mental Health. Journal of Medical Internet Research, 18(6), e135, 1-16.
  • Bloomfield, G. S., Vedanthan, R., Vasudevan, L., Kithei, A., Were, M ve Velazquez, E. J. (2014). Mobile Health For Non-Communicable Diseases In Sub-Saharan Africa: A Systematic Review of the Literature and Strategic Framework For Research. Globalization and Health, 10(49), 1-9.
  • Boulos, M. N., Brewer, A. C., Karimkhani, C., Buller, D. B ve Dellavalle, R. P. (2014). Mobile Medical and Health Apps: State of the Art, Concerns, Regulatory Control and Certification. Online Journal of Public Health Informatics, 5(3), e229, 1-23.
  • Busvine D. (2020). Covid-19: Germany Launches Smartwatch App To Monitor Coronavirus Spread, The Star. Retrieved 17 May 2020 from https://www.thestar.com.my/tech/tech-news/2020/04/07/covid-19-germany-launches-smartwatch-app-to-monitor-coronavirus-spread.
  • Cafazzo, J. A., Casselman, M., Hamming, N., Katzman, D. K ve Palmert, M. R. (2012). Design of an mHealth App For the Self-Management of Adolescent Type 1 Diabetes: A Pilot Study. Journal of Medical Internet Research, 14(3), e70, 1-14.
  • Carter, M. C., Burley, V. J., Nykjaer, C ve Cade, J. E. (2013). Adherence to a Smartphone Application For Weight Loss Compared To Website and Paper Diary: Pilot Randomized Controlled Trial. Journal of Medical Internet Research, 15(4), e32, 1-17.
  • Lewis, H ve Kershaw, T. (2010). Text Messaging as a Tool For Behavior Change In Disease Prevention and Management. Epidemiologic Reiews, 32(1), 56-69.
  • Collins S. (2020). New App Collects The Sounds of COVID-19. University of Cambridge. Retrieved 10 April 2020 from https://www.cam.ac.uk/research/news/new-app-collects-the-sounds-of-covid-19.
  • Crico, C., Renzi, C., Graf, N., Buyx, A., Kondylakis, H., Koumakis, L ve Pravettoni, G. (2018). mHealth and Telemedicine Apps: In Search of a Common Regulation. Ecancermedicalscience, 12(853), 1-6.
  • Cullen, W., Gulati, G ve Kelly, B. D. (2020). Mental Health In The COVID-19 Pandemic. QJM: An International Journal of Medicine, 113(5), 311-312.
  • Çokluk, Ö., Yılmaz, K ve Oğuz, E. (2011). Nitel Bir Görüşme Yöntemi: Odak Grup Görüşmesi. Kuramsal Eğitimbilim, 4(1), 95-107.
  • Davies, N., Klepac, P., Liu, Y., Prem, K., Jit, M., CCMID COVID-19 Working Group ve Eggo, R. M. (2020). Age-Dependent Effects In The Transmission and Control of COVID-19 Epidemics. Nature Medicine, 26, 1205-1211.
  • Eysenbach, G ve Consort-eHealth Group (2011). Consort-eHealth: Improving and Standardizing Evaluation Reports of Web-Based and Mobile Health Interventions. Journal of Medical Internet Research, 13(4), e126, 1-10.
  • Ferretti, L., Wymant, C., Kendall, M., Zhao, L., Nurtay, A., Abeler-Dörner, L., Parker, M., Bonsall, D ve Fraser, C. (2020). Quantifying SARS-CoV-2 Transmission Suggests Epidemic Control With Digital Contact Tracing. Science, 368(619), 1-7.
  • García-Iglesias, J. J., Martín-Pereira, J., Fagundo-Rivera, J ve Gómez-Salgado, J. (2020). Digital Surveillance Tools For Contact Tracking of Infected Persons by SARS-CoV-2. Revista Espanola de Salud Publica, 94(23), 1-8.
  • Hamine, S., Gerth-Guyette, E., Faulx, D., Green, B. B ve Ginsburg, A. S. (2015). Impact of mHealth Chronic Disease Management On Treatment Adherence and Patient Outcomes: A Systematic Review. Journal of Medical Internet Research, 17(2), e52, 1-15.
  • He, X., Lau, E. H. Y., Wu, P., Deng, X., Wang, J., Hao, X., Lau, Y. C., Wong, J. Y., Guan, Y., Tan, X., Mo, X., Chen, Y., Liao, B., Chen, W., Hu, F., Zhang, Q., Zhong, M., Wu, Y., Zhao, L., Zhang, F., Cowling, B. J., Li, F ve Leung, G. M. (2020). Temporal Dynamics In Viral Shedding and Transmissibility of COVID-19. Naure Medicine, 26, 672-675.
  • Hu, N., Pan, S., Sun, J., Wang, Z ve Mao, H. (2020). Mental Health Treatment Online During the COVID-19 Outbreak. European Archives of Psychiatry and Clinical Neuroscience, 270(6), 783-784.
  • Jang, S., Han, S. H. ve Rhee, J. Y. (2020). Cluster of Coronavirus Disease Associated With Fitness Dance Classes, South Korea. Emerging Infectious Diseases, 26(8), 1917-1920. Isetta, V., Torres, M., González, K., Ruiz, C., Dalmases, M., Embid, C., Navajas, D., Farré, R ve Montserrat, J. M. (2017). A New Mhealth Application To Support Treatment of Sleep Apnoea Patients. Journal of Telemedicine and Telecare, 23(1), 14-18.
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  • Noordam, C., Kuepper, B. M., Stekelenburg, J ve Milen, A. (2011). Improvement of Maternal Health Services Through the Use of Mobile Phones. Tropical Medicine & International Health, 16(5), 622-626.
  • Nurmatov, U. B., Lee, S. H., Nwaru, B. I., Mukherjee, M., Grant, L ve Pagliari, C. (2014). The Effectiveness of mHealth Interventions For Maternal, Newborn and Child Health In Low-and Middle-Income Countries: Protocol For a Systematic Review and Meta-Analysis. Journal of Global Health, 4(1), 1-8.
  • O'Down, A. (2020). Covid-19: App to Track Close Contacts Is Launched In England and Wales. British Medical Journal, 370, m3751, 1-2.
  • Pan, Y., Zhang, D., Yang, P., Poon, L. L. M ve Wang, Q. (2020). Viral Load of SARS-CoV-2 In Clinical Samples. The Lancet Infectious Diseases, 20(4), 411-412.
  • Peiris, D., Praveen, D., Johnson, C ve Mogulluru, K. (2014). Use of mHealth Systems and Tools For Non-Communicable Diseases In Low-and Middle-Income Countries: A Systematic Review. Journal of Cardiovascular Translational Research, 7, 677–691.
  • Piette, J. D., Datwani, H., Gaudioso, S., Foster, S. M., Westphal, J., Perry, W., Rodríguez-Saldaña, J., Mendoza-Avelares, M. O ve Marinec, N. (2012). Hypertension Management Using Mobile Technology and Home Blood Pressure Monitoring: Results of a Randomized Trial In Two Low/Middle-Income Countries. Telemed and e-Health, 18(8), 613-620.
  • Qi, L., Yang, Y., Jiang, D., Tu, C., Wan, L., Chen, X ve Li, Z. (2020). Factors Associated With Duration of Viral Shedding In Adults With COVID-19 Outside of Wuhan, China: A Retrospective Cohort Study. International Journal of Infectious Diseases, 96, 531-537.
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  • Sidek, Y. H ve Martins, J. T. (2017). Perceived Critical Success Factors of Electronic Health Record System Implementation In a Dental Clinic Context: An Organisational Management Perspective. International Journal of Medical Informatics, 107, 88-100.
  • Silva, H. E., Lawler, S., ve Langbecker, D. (2019). The Effectiveness of Mhealth For Self-Management In Improving Pain, Psychological Distress, Fatigue, and Sleep In Cancer Survivors: A Systematic Review. Journal of Cancer Survivorship: Research and Practice, 13(1), 97-107.
  • Singh V. (2020). Geo-Fencing App Will Be Used to Locate Quarantine Violators, The Hindu. Retrieved 15 April 2020 from https://www.thehindu.com/news/national/coronavirus-geo-fencing-app-will-be-used-to-locate-quarantine-violators/article31241055.ece.
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  • Stinson, J. N., Jibb, L. A., Nguyen, C., Nathan, P. C, Maloney, A. M., Dupuis, L. L., Gerstle, J. T., Alman, B., Hopyan, S., Strahlendorf, C., Portwine, C., Johnston, D. L ve Orr, M. (2013). Development and Testing of a Multidimensional iPhone Pain Assessment Application For Adolescents With Cancer. Journal of Medical Internet Research, 15(3), e51, 1-15. The IQVIA Institute Reports The Growing Value of Digital Health, 2017.
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  • Tong, Z. D., Tang, A., Li, K.F., Li, P., Wang, H. L., Yi, J. P., Zhang, Y. L ve Yan, J. B. (2020). Potential Presymptomatic Transmission of SARS-CoV-2, Zhejiang Province, China. Emerging Infectious Diseases, 26(5), 1052-1054.
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  • Turner-McGrievy, G. M., Beets, M. W., Moore, J. B., Kaczynski, A. T., Barr-Anderson, D. J ve Tate, D. F. (2013). Comparison of Traditional Versus Mobile App Self-Monitoring of Physical Activity and Dietary Intake Among Overweight Adults Participating In an Mhealth Weight Loss Program. Journal of the American Medical Informatics Association, 20(3), 513-518.
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  • Wang, S., Ding, S ve Xiong, L. A. (2020). New System For Surveillance and Digital Contact Tracing For COVID-19: Spatiotemporal Reporting Over Network and GPS. JMIR Mhealth Uhealth, 8(6), e19457, 1-6.
  • Wang, Y., Liu, Y., Liu, L., Wang, X., Luo, N ve Ling, L. (2020). Clinical Outcome of 55 Asymptomatic Cases at the Time of Hospital Admission Infected With SARS-Coronavirus-2 In Shenzhen, China. The Journal of Infectious Diseases, 221(11), 1770-1774.
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  • Wölfel, R., Corman, V. M., Guggemos, W., Seilmaier, M., Zange, S., Müller, M. A, Niemeyer, D., Jones, T. C., Vollmar, P., Rothe, C., Hoelscher, M., Bleicker, T., Brünink, S., Schneider, J., Ehmann, R., Zwirglmaier, K., Drosten, C ve Wendtner, C. (2020). Virological Assessment of Hospitalized Patients With COVID-2019. Nature, 581, 465-469.
  • Yamamoto, K., Takahashi, T., Urasaki, M., Nagayasu, Y., Shimamoto, T., Tateyama, Y., Keiichi, M., Koabayashi, D., Kubo, S., Mito, S., Abe, T, Matsuura, H ve Iwami, T. (2020). Health Observation App For COVID-19 Symptom Tracking Integrated With Personal Health Records: Proof of Concept and Practical Use Study. JMIR Mhealth Uhealth. 8(7), e19902, 1-14.
  • Yu, P., Zhu, J., Zhang, Z.ve Han, Y. A. (2020). Familial Cluster of Infection Associated With the 2019 Novel Coronavirus Indicating Possible Person-to-Person Transmission During the Incubation Period. The Journal of Infectious Diseases, 221(11), 1-5.
  • Zens, M., Brammertz, A., Herpich, J., Südkamp, N ve Hinterseer, M. (2020). App-Based Tracking of Self-Reported COVID-19 Symptoms: Analysis of Questionnaire Data. Journal of Medical Internet Research, 22(9), e21956, 1-6.
  • Zou, L., Ruan, F., Huang, M., Liang, L., Huang, H., Hong, Z., Yu, J., Kang, M., Song, Y., Xia, J., Guo, Q., Song, T., He, J., Yen, H. L., Peiris, M ve Wu, J. (2020). SARS-CoV-2 Viral Load In Upper Respiratory Specimens of Infected Patients. The New England Journal of Medicine, 382(12), 1177-1179.
Toplam 68 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm İŞLETME
Yazarlar

Selçuk Yeke 0000-0002-1953-6222

Aslıhan Güzin Selçuk 0000-0002-3181-5646

Erken Görünüm Tarihi 23 Aralık 2022
Yayımlanma Tarihi 30 Aralık 2022
Yayımlandığı Sayı Yıl 2022 Cilt: 12 Sayı: 4

Kaynak Göster

APA Yeke, S., & Selçuk, A. G. (2022). COVID-19 SÜRECİNDE MOBİL SAĞLIK UYGULAMALARI: HES UYGULAMASINA YÖNELİK KRİTİK BAŞARI FAKTÖRLERİ ANALİZİ. Nevşehir Hacı Bektaş Veli Üniversitesi SBE Dergisi, 12(4), 1887-1912. https://doi.org/10.30783/nevsosbilen.932088