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COVİD -19 PANDEMİ SÜRECİNDE YURTİÇİNDE İNTERNETTEN YAPILAN KARTLI ÖDEME İŞLEMLERİNİN SEKTÖREL DAĞILIMININ VARYANS AYRIŞTIRMA MODELİ İLE ANALİZİ

Yıl 2022, Cilt: 10 Sayı: 1, 219 - 242, 30.06.2022
https://doi.org/10.52122/nisantasisbd.1126538

Öz

The effects of the Covid-19 pandemic process on the sectoral distribution of card payment transactions made over the internet in the country were analyzed with the variance decomposition model, and the differences between the pre-Covid (June 2019 - March 2020) period and the post-Covid (April 2020 - January 2022) period were revealed. The sectors with the highest increase in domestic use (transaction amount) of domestic cards (in terms of their share in the total card usage) were electrical, electronic goods, computers, markets and shopping centers, while the sectors that decreased the most were petrol and fuel stations, airlines, travel agencies and transportation. telecommunications industries. The sectors that showed the highest increase in domestic use of domestic cards (number of transactions) (in terms of their share in total card usage) were various food, electrical, electronic goods, computers, markets and shopping centers, while the sectors that decreased the most were clothing and accessories, airlines, services. sectors, travel agencies, transportation and telecommunication sectors.

Kaynakça

  • Abdi, H. (2007). Singular value decomposition (SVD) and generalized singular value decomposition. Encyclopedia of measurement and statistics, 907-912.
  • Akgün, Z., Durmaz, S.S., Hacıhasanoğlu, P. (2020). Covid-19 salgını sürecinde online alışveriş: Genişletilmiş teknolojik kabul modeli ve algılanan kaygı perspektifinde bir saha çalışması, International Journal of Disciplines Economics&Administrative Science Studies, 6(19), 433-449.
  • Al-Mulali, U., Sheau-Ting, L., Ozturk, I. (2015). The global move toward internet shopping and its influence on pollution: An empirical analysis, Environmental Science and Pollution Research, 22, 9717-9727.
  • ASHRAF, B.N. (2020). “Economic Impact of Government Interventions During the COVID-19 Pandemic: International Evidence from Financial Markets”, Journal of Behavioral and Experimental Finance, Volume: 27, https://doi.org/10.1016/j.jbef.2020.100371.
  • Bankalararası Kart Merkezi (BKM), İnternetten Yapılan Kartlı Ödeme İşlemlerinin Sektörel Dağılımı, https://bkm.com.tr/internetten-yapilan-kartli-odeme-islemlerinin-sektorel-dagilimi/?filter_group=1&List=Listele, Erişim Tarihi: 15.05.2022
  • Bankalararası Kart Merkezi (BKM)(2020). BKM Nisan ayı verilerini açıkladı, 12 Temmuz tarihinde https://bkm.com.tr/wp-content/uploads/2020/01/bkm_nisan_aylik_bb.pdf adresinden erişildi.
  • Bayram, S. , Sönmezler, G. & Gündüz, O. (2020). Banka Kartı, Kredi̇ Kartı ve İnternetten Kart İle Yapılan Ödemeleri̇n Sektörel Dağılımının Ortogonal (Dikey) ve Di̇agonal (Köşegen) Matri̇sler ile Anali̇zi . Trakya Üniversitesi Sosyal Bilimler Dergisi , 22 (2) , 1063-1084 . DOI: 10.26468/trakyasobed.802253
  • Capgemini. (2020). The consumer of Covid-19: Global consumer sentiment research in the consumer products and retail industry, Research Note, April, 1-15.
  • Credit Union Magazine. (2020). Ecommerce in the world of Covid-19, Summer.
  • Çelik, Ö. (2014). İnternet’ten alışveriş yapanlar artık kahraman değil, 12 Temmuz 2020 tarihinde https://bkmexpress.com.tr/internetten-alisveris-yapanlar-artik-kahraman-degil/ adresinden erişildi.
  • Danışmaz, A.T. (2020). Covid-19 salgının tüketicilerin online alışveriş tercihine etkisi, Social Sciences Research Journal, 9(2), 83-90.
  • Emarketer. (2020). Global Ecommerce 2020, 12 Temmuz 2020 tarihinde https://www.emarketer.com/content/global-ecommerce-2020 adresinden erişildi. Euromonitor International, (2014). Internet vs. store-based shopping: The global move towards omnichannel retailing, 4 Temmuz 2020 tarihinde https://www.euromonitor.com/internet-vs-store-based-shopping-the-global-move-towards-omnichannel-retailing/report adresinden erişildi.
  • Kim, R.Y. (2020). The Impact of COVID-19 on Consumers: Preparing for Digital Sales, IEEE Engineering Management Review, DOI: 10.1109/EMR.2020.2990115, 1-16.
  • KPMG. (2017). The truth about online consumers, Global Online Consumer Report, 7 Temmuz 2020 tarihinde https://assets.kpmg/content/dam/kpmg/sg/pdf/2017/01/the-truth-about-online-consumers.pdf adresinden erişildi.
  • Leigh, A. (2020). How Covid-19 will change consumer behaviour long-term, Chain Drug Review, 10 Temmuz 2020 tarihinde https://www.chaindrugreview.com/how-covid-19-will-change-consumer-behavior-long-term/ adresinden erişildi.
  • Oberlo (2020), Global Ecommerce Sales, 5 Temmuz 2020 tarihinde https://www.oberlo.com/statistics/global-ecommerce-sales adresinden erişildi.
  • Palmieri, J.E. (2020, 20 April). Consumers will continue to embrace online shopping after crisis ends, WWD.
  • Patsiotis, A.G., Webber, D.J., Hughes, T. (2013). Internet shopping and internet banking in sequence: An explanatory case study, Journal of Financial Services Marketing, 18 (4), 285-300.
  • Pejic-Bach, M., (2020). Editorial: Electronic commerce in the time of Covid-19 - perspectives and challenge, 8 Temmuz 2020 tarihinde https://scielo.conicyt.cl/scielo.php?pid=S0718-18762021000100101&script=sci_arttext adresinden erişildi.
  • Reeves, M., Carlsson –Slezak, P., Whitetaker, K. , Abraham, M. (2020). Sensing and shaping the post-covid era, BCG Henderson Institute, 10 Temmuz 2020 tarihinde https://image-src.bcg.com/Images/BCG-Sensing-and-Shaping-the-Post-COVID-Era-Apr-2020-rev_tcm9-244426.pdf adresinden erişildi.
  • Roggeveen, A.L., Sethuraman, R. (2020). Editorial: How the COVID-19 pandemic may change the world of retailing, Journal of Retailing 96, 2, 169-171.
  • Sajjad, S., Ayyub, R.M. (2019). Internet shopping: An examination of customer intentions with respect to risk and trust, Pakistan Journal of Social Science, 71(2), 116-120.
  • Sloka, B., Cipane, K., Volvekins, S., (2019). Internet use for shopping in Latvia: Findings by recent survey, European Integration Studies, 13, 108-116.
  • Suki, N.M. (2013). Consumer shopping behaviour on the İnternet: insights from Malaysia, Electronic Commerce Research, 13, 477-491.
  • Tian, V., Wong, Y.E., Pang, W. (2018). Creating trust and reducing consumer’srisk perception in internet shopping, Journal of Marketing and Competitiveness, 12 (1), 112-123.
  • Ülgen, E. (2020). BKM 2019 Faaliyet Raporu, 1-121.
  • Ünsalan, M. (2018). Tüketici etiği açısından showrooming mağaza istismarı olarak tanımlanabilir mi?, Pazarlama İçgörüsü Üzerine Çalışmalar, 2(1), 25-34. WTO, (2020). E-commerce, trade and the Covid-19 pandemic, 7 Temmuz 2020 tarihinde https://www.wto.org/english/tratop_e/covid19_e/ecommerce_report_e.pdf adresinden erişildi.
  • Y.C. Liang, H.P. Lee, S.P. Lim, W.Z. Lin, K.H. Lee, C.G. Wu, Proper Orthogonal Decomposition And Its Applications—Part I: Theory, Journal of Sound and Vibration, Volume 252, Issue 3, 2002, Pages 527-544,
  • Yao, J. (2017). Optimisation of one-stop delivery scheduling in online shopping based on the physical internet, International Journal of Production Research, 358-376.
Yıl 2022, Cilt: 10 Sayı: 1, 219 - 242, 30.06.2022
https://doi.org/10.52122/nisantasisbd.1126538

Öz

Kaynakça

  • Abdi, H. (2007). Singular value decomposition (SVD) and generalized singular value decomposition. Encyclopedia of measurement and statistics, 907-912.
  • Akgün, Z., Durmaz, S.S., Hacıhasanoğlu, P. (2020). Covid-19 salgını sürecinde online alışveriş: Genişletilmiş teknolojik kabul modeli ve algılanan kaygı perspektifinde bir saha çalışması, International Journal of Disciplines Economics&Administrative Science Studies, 6(19), 433-449.
  • Al-Mulali, U., Sheau-Ting, L., Ozturk, I. (2015). The global move toward internet shopping and its influence on pollution: An empirical analysis, Environmental Science and Pollution Research, 22, 9717-9727.
  • ASHRAF, B.N. (2020). “Economic Impact of Government Interventions During the COVID-19 Pandemic: International Evidence from Financial Markets”, Journal of Behavioral and Experimental Finance, Volume: 27, https://doi.org/10.1016/j.jbef.2020.100371.
  • Bankalararası Kart Merkezi (BKM), İnternetten Yapılan Kartlı Ödeme İşlemlerinin Sektörel Dağılımı, https://bkm.com.tr/internetten-yapilan-kartli-odeme-islemlerinin-sektorel-dagilimi/?filter_group=1&List=Listele, Erişim Tarihi: 15.05.2022
  • Bankalararası Kart Merkezi (BKM)(2020). BKM Nisan ayı verilerini açıkladı, 12 Temmuz tarihinde https://bkm.com.tr/wp-content/uploads/2020/01/bkm_nisan_aylik_bb.pdf adresinden erişildi.
  • Bayram, S. , Sönmezler, G. & Gündüz, O. (2020). Banka Kartı, Kredi̇ Kartı ve İnternetten Kart İle Yapılan Ödemeleri̇n Sektörel Dağılımının Ortogonal (Dikey) ve Di̇agonal (Köşegen) Matri̇sler ile Anali̇zi . Trakya Üniversitesi Sosyal Bilimler Dergisi , 22 (2) , 1063-1084 . DOI: 10.26468/trakyasobed.802253
  • Capgemini. (2020). The consumer of Covid-19: Global consumer sentiment research in the consumer products and retail industry, Research Note, April, 1-15.
  • Credit Union Magazine. (2020). Ecommerce in the world of Covid-19, Summer.
  • Çelik, Ö. (2014). İnternet’ten alışveriş yapanlar artık kahraman değil, 12 Temmuz 2020 tarihinde https://bkmexpress.com.tr/internetten-alisveris-yapanlar-artik-kahraman-degil/ adresinden erişildi.
  • Danışmaz, A.T. (2020). Covid-19 salgının tüketicilerin online alışveriş tercihine etkisi, Social Sciences Research Journal, 9(2), 83-90.
  • Emarketer. (2020). Global Ecommerce 2020, 12 Temmuz 2020 tarihinde https://www.emarketer.com/content/global-ecommerce-2020 adresinden erişildi. Euromonitor International, (2014). Internet vs. store-based shopping: The global move towards omnichannel retailing, 4 Temmuz 2020 tarihinde https://www.euromonitor.com/internet-vs-store-based-shopping-the-global-move-towards-omnichannel-retailing/report adresinden erişildi.
  • Kim, R.Y. (2020). The Impact of COVID-19 on Consumers: Preparing for Digital Sales, IEEE Engineering Management Review, DOI: 10.1109/EMR.2020.2990115, 1-16.
  • KPMG. (2017). The truth about online consumers, Global Online Consumer Report, 7 Temmuz 2020 tarihinde https://assets.kpmg/content/dam/kpmg/sg/pdf/2017/01/the-truth-about-online-consumers.pdf adresinden erişildi.
  • Leigh, A. (2020). How Covid-19 will change consumer behaviour long-term, Chain Drug Review, 10 Temmuz 2020 tarihinde https://www.chaindrugreview.com/how-covid-19-will-change-consumer-behavior-long-term/ adresinden erişildi.
  • Oberlo (2020), Global Ecommerce Sales, 5 Temmuz 2020 tarihinde https://www.oberlo.com/statistics/global-ecommerce-sales adresinden erişildi.
  • Palmieri, J.E. (2020, 20 April). Consumers will continue to embrace online shopping after crisis ends, WWD.
  • Patsiotis, A.G., Webber, D.J., Hughes, T. (2013). Internet shopping and internet banking in sequence: An explanatory case study, Journal of Financial Services Marketing, 18 (4), 285-300.
  • Pejic-Bach, M., (2020). Editorial: Electronic commerce in the time of Covid-19 - perspectives and challenge, 8 Temmuz 2020 tarihinde https://scielo.conicyt.cl/scielo.php?pid=S0718-18762021000100101&script=sci_arttext adresinden erişildi.
  • Reeves, M., Carlsson –Slezak, P., Whitetaker, K. , Abraham, M. (2020). Sensing and shaping the post-covid era, BCG Henderson Institute, 10 Temmuz 2020 tarihinde https://image-src.bcg.com/Images/BCG-Sensing-and-Shaping-the-Post-COVID-Era-Apr-2020-rev_tcm9-244426.pdf adresinden erişildi.
  • Roggeveen, A.L., Sethuraman, R. (2020). Editorial: How the COVID-19 pandemic may change the world of retailing, Journal of Retailing 96, 2, 169-171.
  • Sajjad, S., Ayyub, R.M. (2019). Internet shopping: An examination of customer intentions with respect to risk and trust, Pakistan Journal of Social Science, 71(2), 116-120.
  • Sloka, B., Cipane, K., Volvekins, S., (2019). Internet use for shopping in Latvia: Findings by recent survey, European Integration Studies, 13, 108-116.
  • Suki, N.M. (2013). Consumer shopping behaviour on the İnternet: insights from Malaysia, Electronic Commerce Research, 13, 477-491.
  • Tian, V., Wong, Y.E., Pang, W. (2018). Creating trust and reducing consumer’srisk perception in internet shopping, Journal of Marketing and Competitiveness, 12 (1), 112-123.
  • Ülgen, E. (2020). BKM 2019 Faaliyet Raporu, 1-121.
  • Ünsalan, M. (2018). Tüketici etiği açısından showrooming mağaza istismarı olarak tanımlanabilir mi?, Pazarlama İçgörüsü Üzerine Çalışmalar, 2(1), 25-34. WTO, (2020). E-commerce, trade and the Covid-19 pandemic, 7 Temmuz 2020 tarihinde https://www.wto.org/english/tratop_e/covid19_e/ecommerce_report_e.pdf adresinden erişildi.
  • Y.C. Liang, H.P. Lee, S.P. Lim, W.Z. Lin, K.H. Lee, C.G. Wu, Proper Orthogonal Decomposition And Its Applications—Part I: Theory, Journal of Sound and Vibration, Volume 252, Issue 3, 2002, Pages 527-544,
  • Yao, J. (2017). Optimisation of one-stop delivery scheduling in online shopping based on the physical internet, International Journal of Production Research, 358-376.
Toplam 29 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

Sonat Bayram 0000-0001-9885-8707

Gökhan Sönmezler 0000-0002-4301-6008

İsmail Orçun Gündüz 0000-0002-8754-2915

Yayımlanma Tarihi 30 Haziran 2022
Yayımlandığı Sayı Yıl 2022 Cilt: 10 Sayı: 1

Kaynak Göster

APA Bayram, S., Sönmezler, G., & Gündüz, İ. O. (2022). COVİD -19 PANDEMİ SÜRECİNDE YURTİÇİNDE İNTERNETTEN YAPILAN KARTLI ÖDEME İŞLEMLERİNİN SEKTÖREL DAĞILIMININ VARYANS AYRIŞTIRMA MODELİ İLE ANALİZİ. Nişantaşı Üniversitesi Sosyal Bilimler Dergisi, 10(1), 219-242. https://doi.org/10.52122/nisantasisbd.1126538

Nişantaşı Üniversitesi kurumsal yayınıdır.