The Effect of Psychological Contract Breach on Work Engagement and Intention to Leave

Yıl 2023, Cilt: 13 Sayı: 1, 1301 - 1324, 23.03.2023

Gaye Onan , Mithat Turhan

https://doi.org/10.48146/odusobiad.1180714

Öz

To accomplish their goals and objectives, organizations need motivated, high-performing, and engaged workers. Organizations have to put extra effort into what needs to be done to get maximum efficiency from employees. Employee perception of psychological contract breaches is one of the reasons that reduce productivity. The psychological contract, which refers to an unwritten agreement, is based on shared expectations between the employee and the organization, and its breach has a number of negative effects on both the employer and the organization. The aim of this study was measuring the effect of employees' perception of psychological contract violation on their work engagement and intention to leave. To this end, a survey of the employees of the discount stores operating in Mersin was conducted. The data gathered from 180 employees were analyzed statistically in accordance with the aim of the study. The findings indicate that the perception of psychological contract breaches among discount store employees has a negative impact on their work engagements. Another finding reveals that employees' perception of psychological contract breach increases their intention to leave. However, there was no significant relationship between employees' work engagement and their intention to leave.

Anahtar Kelimeler

psychological contract;, psychological contract breach;, work engagemement;, job engagement;, intention to leave

Psikolojik Sözleşme İhlali Algısının İşe Adanmışlık ve İşten Ayrılma Niyeti Üzerindeki Etkisi

Öz

Kuruluşların amaç ve hedeflerine ulaşmak için enerjik, yüksek performans sergileyen ve işine kendini adamış çalışanlara ihtiyaçları vardır. Bunu sağlamak için işletmeler çalışanlardan maksimum verim elde etmeye yönelik olarak neler yapılması gerektiği konusu üzerinde ekstra bir çaba harcamak zorundadırlar. Çalışan verimliliğini düşüren unsurlardan biri psikolojik sözleşmenin ihlal edildiği algısıdır. Örgüt ile çalışan arasındaki karşılıklı beklentileri temel alan ve yazılı olmayan bir anlaşmayı ifade eden psikolojik sözleşmenin ihlal edilmesi örgüt ve çalışan açısından pek çok olumsuz sonuç doğurmaktadır. Bu çalışmanın amacı çalışanların psikolojik sözleşme ihlali algısının işe adanmışlıkları ve işten ayrılma niyeti üzerindeki etkisini ölçmek olarak tasarlanmıştır. Buradan yola çıkarak Mersin ilinde faaliyet gösteren ucuzluk mağazası çalışanlarına anket uygulanmıştır. Araştırmanın amacına uygun olarak 180 çalışandan toplanan veriler istatiksel analizlere tabi tutulmuştur. Analiz sonuçlarına göre ucuzluk mağazası çalışanlarının psikolojik sözleşme ihlali algısı işe adanmışlıklarını olumsuz etkilemektedir. Diğer bir bulgu çalışanların psikolojik sözleşme ihlali algılamasının işten ayrılma niyetlerini arttırdığını göstermektedir. Bununla birlikte çalışanların işe adanmışlıkları ile işten ayrılma niyetleri arasında anlamlı bir ilişkinin varlığı tespit edilememiştir.

Anahtar Kelimeler

psikolojik sözleşme;, psikolojik sözleşme ihlali, işe adanmışlık;, işe angaje olma, işten ayrılma niyeti

Kaynakça

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