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Dıştan-İçe Pazarlama Kabiliyetinin Firma Performansına Etkisinde Proaktifliğin Düzenleyici Etkisi

Yıl 2026, Cilt: 27 Sayı: 1, 133 - 153, 17.03.2026
https://doi.org/10.17494/ogusbd.1741930
https://izlik.org/JA84LT57KU

Öz

Literatürde dıştan-içe pazarlama kabiliyetinin firma performansı üzerindeki etkisi sınırlı sayıda çalışmada ampirik olarak ele alınmaktadır. Bununla birlikte dıştan-içe pazarlama kabiliyeti ile firma performansı arasındaki ilişkide proaktifliğin düzenleyici etkisini ele alan bir çalışmaya da rastlanamamıştır. Bu literatür boşluklarını doldurabilmek için bu çalışmanın amacı dıştan-içe pazarlama kabiliyetinin firma performansı üzerindeki etkisinde proaktifliğin düzenleyici etkisini araştırmak olarak belirlenmiştir. Analizlerde kullanılan veriler 281 işletmeden toplanmıştır. Analiz sonuçlarına göre, dıştan-içe pazarlama kabiliyetinin firma performansı üzerinde olumlu etkisi tespit edilmiştir. Fakat, dıştan-içe pazarlama kabiliyetinin firma performansı üzerindeki etkisinde proaktifliğin düzenleyici bir etkisi tespit edilememiştir.

Kaynakça

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The Moderating Effect of Proactiveness on The Effect of Outside-In Marketing Capability on Firm Performance

Yıl 2026, Cilt: 27 Sayı: 1, 133 - 153, 17.03.2026
https://doi.org/10.17494/ogusbd.1741930
https://izlik.org/JA84LT57KU

Öz

There are only a limited number of empirical studies examining the effect of outside-in marketing capability on firm performance. Moreover, no study has been found that investigates the moderating role of proactiveness in the relationship between outside-in marketing capability and firm performance. To address these gaps, the aim of this study is to explain the moderating effect of proactiveness on the relationship between outside-in marketing capability and firm performance. Data used in the analyses were collected from 281 firms. The findings demonstrated that outside-in marketing capability has a positive effect on firm performance. However, no significant moderating effect of proactiveness on this relationship was identified.

Kaynakça

  • Ali, S., Tian, H., Wu, W., Ali, S., Kumail, T., ve Saif, N. (2024). Marketing capabilities, market ambidexterity and product innovation outcomes: A yin-yang of inside-out and outside-in. Industrial Marketing Management, 118, 27-43. https://doi.org/10.1016/j.indmarman.2024.02.003
  • Avlonitis, G. J., ve Salavou, H. E. (2007). Entrepreneurial orientation of SMEs, product innovativeness, and performance. Journal of Business Research, 60(5), 566-575. https://doi.org/10.1016/j.jbusres.2007.01.001
  • Bakir, M., ve Doğan, V. (2021). Ortak metod varyans: Prosedürel ve metodolojik çözümler. Tüketici ve Tüketim Araştırmaları Dergisi = Journal of Consumer and Consumption Research, 13(2), 401-455.
  • Barney, J. B. (2001). Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view. Journal of Management, 27(6), 643-650. https://doi.org/10.1177/014920630102700602
  • Barney, J. B., ve Arikan, A. M. (2005). The resource‐based view: origins and implications. The Blackwell Handbook of Strategic Management, 123-182. https://doi.org/10.1111/b.9780631218616.2006.00006.x
  • Barney, J. B., Ketchen Jr, D. J., & Wright, M. (2021). Resource-based theory and the value creation framework. Journal of Management, 47(7), 1936-1955.
  • Bharadwaj, A. S. (2000). A resource-based perspective on information technology capability and firm performance: an empirical investigation. MIS Quarterly, 169-196.
  • Blocker, C. P., Cannon, J. P., ve Zhang, J. Z. (2024). Purpose orientation: An emerging theory transforming business for a better world. Journal of the Academy of Marketing Science, 1-27. https://doi.org/10.1007/s11747-024-01014-z
  • Bolton, D. L., ve Lane, M. D. (2012). Individual entrepreneurial orientation: Development of a measurement instrument. Education+Training, 54(2/3), 219-233. https://doi.org/10.1108/00400911211210314
  • Bozkurt, S. (2023). Process Makro ile aracılık, düzenleyicilik ve durumsal aracılık etki analizleri (SPSS uygulamalı). Bursa: Ekin Yayınevi.
  • Bulut, Ç., Alpkan, L., ve Yılmaz, C. (2009). Stratejik oryantasyonlar ve firma performansı ilişkisi: Literatür gelişimi üzerine kavramsal bir çalışma. Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi, 10(1), 1–34.
  • Chen, H., ve Hsu, Y. M. (2023). Influence of information technology and marketing capabilities in achieving superior customer performance: evidence from Taiwan. Asia Pacific Business Review, 29(3), 678-700. https://doi.org/10.1080/13602381.2022.2137421
  • Chen, J. S., Tsou, H. T., ve Huang, A. Y. H. (2009). Service delivery innovation: Antecedents and impact on firm performance. Journal of Service Research, 12(1), 36-55. https://doi.org/10.1177/1094670509338619
  • Covin, J. G., ve Slevin, D. P. (1989). Strategic management of small firms in hostile and benign environments. Strategic Management Journal, 10(1), 75-87.
  • Crick, J. M., Karami, M., ve Crick, D. (2022). Is it enough to be market-oriented? How coopetition and industry experience affect the relationship between a market orientation and customer satisfaction performance. Industrial Marketing Management, 100, 62-75. https://doi.org/10.1016/j.indmarman.2021.11.008
  • Çalık, M., Altunışık, R., ve Sütütemiz, N. (2013). Bütünleşik Pazarlama İletişimi, Marka Performansı Ve Pazar Performansı İlişkisinin İncelenmesi. Uluslararası Yönetim İktisat ve İşletme Dergisi, 9(19), 137-161.
  • Dai, L., Maksimov, V., Gilbert, B. A., ve Fernhaber, S. A. (2014). Entrepreneurial orientation and international scope: The differential roles of innovativeness, proactiveness, and risk-taking. Journal of Business Venturing, 29(4), 511-524. https://doi.org/10.1016/j.jbusvent.2013.07.004
  • Day, G. (2020). The yin and yang of outside-in thinking. Industrial Marketing Management, 88, 84-86. https://doi.org/10.1016/j.indmarman.2020.03.002
  • Day, G. S. (1994). The capabilities of market-driven organizations. Journal of Marketing, 58(4), 37-52. https://doi.org/10.1177/002224299405800404
  • Day, G. S. (2011). Closing the marketing capabilities gap. Journal of Marketing, 75(4), 183-195. https://doi.org/10.1509/jmkg.75.4.183
  • Day, G. S. (2014). An outside-in approach to resource-based theories. Journal of the Academy of Marketing Science, 42, 27-28. https://doi.org/10.1007/s11747-013-0349-2
  • DeSarbo, W. S., Di Benedetto, C. A., ve Song, M. (2007). A heterogeneous resource based view for exploring relationships between firm performance and capabilities. Journal of Modelling in Management, 2(2), 103-130. https://doi.org/10.1108/17465660710763462
  • Guo, H., Xu, H., Tang, C., Liu-Thompkins, Y., Guo, Z., ve Dong, B. (2018). Comparing the impact of different marketing capabilities: Empirical evidence from B2B firms in China. Journal of Business Research, 93, 79-89. https://doi.org/10.1016/j.jbusres.2018.04.010
  • Hooley, G. J., Greenley, G. E., Cadogan, J. W., ve Fahy, J. (2005). The performance impact of marketing resources. Journal of Business Research, 58(1), 18-27. https://doi.org/10.1016/j.jbusres.2003.09.002
  • Hughes, M., ve Morgan, R. E. (2007). Deconstructing the relationship between entrepreneurial orientation and business performance at the embryonic stage of firm growth. Industrial Marketing Management, 36(5), 651-661. https://doi.org/10.1016/j.indmarman.2006.05.003
  • Hunt, S. D., ve Madhavaram, S. (2020). Adaptive marketing capabilities, dynamic capabilities, and renewal competences: The “outside vs. inside” and “static vs. dynamic” controversies in strategy. Industrial Marketing Management, 89, 129-139. https://doi.org/10.1016/j.indmarman.2020.03.005
  • Hurtado-Palomino, A., De La Gala-Velásquez, B., ve Merma-Valverde, W. F. (2024). The synergistic effects of innovativeness, risk-taking and proactiveness on performance of tourism firms. Tourism Planning & Development, 21(2), 178-199. https://doi.org/10.1080/21568316.2022.2093138
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  • Jaworski, B. J., Kohli, A. K., ve Sarin, S. (2020). Driving markets: A typology and a seven-step approach. Industrial Marketing Management, 91, 142-151. https://doi.org/10.1016/j.indmarman.2020.08.018
  • Keskin, H., Zehir, S., ve Ayar, H. (2016). Pazar Yönelimi ve Firma Performansı İlişkisi: Farklılaştırma Stratejisinin Aracı Rolü. Doğuş Üniversitesi Dergisi, 17(1), 111-127.
  • Khan, H., Mavondo, F., ve Zahoor, N. (2025). Integration of outside-in and inside-out entrepreneurial marketing capabilities, marketing agility and resources for entrepreneurial firm performance. International Journal of Entrepreneurial Behavior & Research, 31(2/3), 609-630. https://doi.org/10.1108/IJEBR-02-2022-0193
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  • Li, Y., Zhao, Y., Tan, J., ve Liu, Y. (2008). Moderating effects of entrepreneurial orientation on market orientation‐performance linkage: Evidence from Chinese small firms. Journal of Small Business Management, 46(1), 113-133. https://doi.org/10.1111/j.1540-627X.2007.00235.x
  • Liang, X., ve Frösén, J. (2020). Examining the link between marketing controls and firm performance: The mediating effect of market-focused learning capability. Journal of Business Research, 109, 545-556. https://doi.org/10.1016/j.jbusres.2019.01.021
  • Liu, J., Sheng, S., Shu, C., ve Zhao, M. (2021). R&D, networking expenses, and firm performance: An integration of the inside-out and outside-in perspectives. Industrial Marketing Management, 92, 111-121. https://doi.org/10.1016/j.indmarman.2021.09.004
  • Lumpkin, G. T., ve Dess, G. G. (1996). Clarifying the entrepreneurial orientation construct and linking it to performance. Academy of Management Review, 21(1), 135-172. https://doi.org/10.5465/amr.1996.9602161568
  • Lumpkin, G. T., ve Dess, G. G. (2001). Linking two dimensions of entrepreneurial orientation to firm performance: The moderating role of environment and industry life cycle. Journal of Business Venturing, 16(5), 429-451. https://doi.org/10.1016/S0883-9026(00)00048-3
  • Lumpkin, G. T., Brigham, K. H., ve Moss, T. W. (2010). Long-term orientation: Implications for the entrepreneurial orientation and performance of family businesses. Entrepreneurship & Regional Development, 22(3-4), 241-264. https://doi.org/10.1080/08985621003726218
  • Luo, Y. (2003). Industrial dynamics and managerial networking in an emerging market: The case of China. Strategic Management Journal, 24(13), 1315-1327. https://doi.org/10.1002/smj.363
  • Miller, D., ve Friesen, P. H. (1978). Archetypes of strategy formulation. Management Science, 24(9), 921-933. https://doi.org/10.1287/mnsc.24.9.921
  • Montoya, A. K. (2019). Moderation analysis in two-instance repeated measures designs: Probing methods and multiple moderator models. Behavior Research Methods, 51, 61-82. https://doi.org/10.3758/s13428-018-1088-6
  • Mu, J. (2015). Marketing capability, organizational adaptation and new product development performance. Industrial Marketing Management, 49, 151-166. https://doi.org/10.1016/j.indmarman.2015.05.003
  • Mu, J., Bao, Y., Sekhon, T., Qi, J., ve Love, E. (2018). Outside-in marketing capability and firm performance. Industrial Marketing Management, 75, 37-54. https://doi.org/10.1016/j.indmarman.2018.03.010
  • Musarra, G., ve Morgan, N. A. (2020). Outside-in marketing: Renaissance and future. Industrial Marketing Management, 89, 98-101. https://doi.org/10.1016/j.indmarman.2020.01.001
  • Neill, S., ve Rose, G. M. (2006). The effect of strategic complexity on marketing strategy and organizational performance. Journal of Business Research, 59(1), 1-10. https://doi.org/10.1016/j.jbusres.2004.12.001
  • Newbert, S. L. (2008). Value, rareness, competitive advantage, and performance: a conceptual‐level empirical investigation of the resource‐based view of the firm. Strategic Management Journal, 29(7), 745-768. https://doi.org/10.1002/smj.686
  • Papatya, N. (2007). Sürdürülebilir Rekabetçi Üstünlük Sağlamada Stratejik Yönetim Ve Pazarlama Odağı Kaynak Tabanlı Görüş: Kavramsal Ve Kurumsal Yaklaşım. Asil Yayın.
  • Petersen, J. A., ve Schmid, F. (2021). Leveraging stakeholder networks with outside-in marketing. Industrial Marketing Management, 92, 72-75. https://doi.org/10.1016/j.indmarman.2020.11.006
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., ve Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879
  • Quach, S., Thaichon, P., Lee, J. Y., Weaven, S., ve Palmatier, R. W. (2020). Toward a theory of outside-in marketing: Past, present, and future. Industrial Marketing Management, 89, 107-128. https://doi.org/10.1016/j.indmarman.2019.10.016
  • Rauch, A., Wiklund, J., Lumpkin, G. T., ve Frese, M. (2009). Entrepreneurial orientation and business performance: An assessment of past research and suggestions for the future. Entrepreneurship Theory and Practice, 33(3), 761-787. https://doi.org/10.1111/j.1540-6520.2009.00308.x
  • Rust, R. T. (2020). Outside-in marketing: Why, when and how?. Industrial Marketing Management, 89, 102-104. https://doi.org/10.1016/j.indmarman.2019.12.003
  • Saeed, S., Yousafzai, S., Paladino, A., ve De Luca, L. M. (2015). Inside-out and outside-in orientations: A meta-analysis of orientation's effects on innovation and firm performance. Industrial Marketing Management, 47, 121-133. https://doi.org/10.1016/j.indmarman.2015.02.037
  • Sarkar, M. B., Echambadi, R. A. J., ve Harrison, J. S. (2001). Alliance entrepreneurship and firm market performance. Strategic Management Journal, 22(6-7), 701-711. https://doi.org/10.1002/smj.179
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  • Wu, L., Liu, H., ve Bao, Y. (2022). Outside-in thinking, value chain collaboration and business model innovation in manufacturing firms. Journal of Business & Industrial Marketing, 37(9), 1745-1761. https://doi.org/10.1108/jbim-03-2021-0189
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  • Zhang, J. Z., ve Watson IV, G. F. (2020). Marketing ecosystem: An outside-in view for sustainable advantage. Industrial Marketing Management, 88, 287-304. https://doi.org/10.1016/j.indmarman.2020.04.023
Toplam 71 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Endüstriyel Pazarlama
Bölüm Araştırma Makalesi
Yazarlar

Abdullah Baş 0000-0002-2817-5887

Gönderilme Tarihi 14 Temmuz 2025
Kabul Tarihi 10 Aralık 2025
Yayımlanma Tarihi 17 Mart 2026
DOI https://doi.org/10.17494/ogusbd.1741930
IZ https://izlik.org/JA84LT57KU
Yayımlandığı Sayı Yıl 2026 Cilt: 27 Sayı: 1

Kaynak Göster

APA Baş, A. (2026). Dıştan-İçe Pazarlama Kabiliyetinin Firma Performansına Etkisinde Proaktifliğin Düzenleyici Etkisi. Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi, 27(1), 133-153. https://doi.org/10.17494/ogusbd.1741930
AMA 1.Baş A. Dıştan-İçe Pazarlama Kabiliyetinin Firma Performansına Etkisinde Proaktifliğin Düzenleyici Etkisi. Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi. 2026;27(1):133-153. doi:10.17494/ogusbd.1741930
Chicago Baş, Abdullah. 2026. “Dıştan-İçe Pazarlama Kabiliyetinin Firma Performansına Etkisinde Proaktifliğin Düzenleyici Etkisi”. Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi 27 (1): 133-53. https://doi.org/10.17494/ogusbd.1741930.
EndNote Baş A (01 Mart 2026) Dıştan-İçe Pazarlama Kabiliyetinin Firma Performansına Etkisinde Proaktifliğin Düzenleyici Etkisi. Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi 27 1 133–153.
IEEE [1]A. Baş, “Dıştan-İçe Pazarlama Kabiliyetinin Firma Performansına Etkisinde Proaktifliğin Düzenleyici Etkisi”, Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi, c. 27, sy 1, ss. 133–153, Mar. 2026, doi: 10.17494/ogusbd.1741930.
ISNAD Baş, Abdullah. “Dıştan-İçe Pazarlama Kabiliyetinin Firma Performansına Etkisinde Proaktifliğin Düzenleyici Etkisi”. Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi 27/1 (01 Mart 2026): 133-153. https://doi.org/10.17494/ogusbd.1741930.
JAMA 1.Baş A. Dıştan-İçe Pazarlama Kabiliyetinin Firma Performansına Etkisinde Proaktifliğin Düzenleyici Etkisi. Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi. 2026;27:133–153.
MLA Baş, Abdullah. “Dıştan-İçe Pazarlama Kabiliyetinin Firma Performansına Etkisinde Proaktifliğin Düzenleyici Etkisi”. Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi, c. 27, sy 1, Mart 2026, ss. 133-5, doi:10.17494/ogusbd.1741930.
Vancouver 1.Abdullah Baş. Dıştan-İçe Pazarlama Kabiliyetinin Firma Performansına Etkisinde Proaktifliğin Düzenleyici Etkisi. Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi. 01 Mart 2026;27(1):133-5. doi:10.17494/ogusbd.1741930