Öz
Sustainable development
in all industries, including tourism is not only a new social trend, but also
necessary for the existence of new generations. It is the determinant and a
‘must’ of the 21st century in which we live. The European Union aims at
preserving resources and protecting the environment implementing the
suitability principles in legislation. The article aims at showing how the new
technologies influence the tourism industry, whether they play a positive role
on the sustainable tourism development. It presents the EU documents concerning
tourism policy goals highlighting the need achieve the necessary level of
environmental protection and social needs. Different IT tools are presented to
illustrate and prove the legitimacy of using technology to meet customer needs
reducing the cost of service, limiting time, facilitating and increasing the
availability of services offered. The method used in the text is descriptive
method, analysis of legal acts and analysis of literature.
Anahtar Kelimeler
Kaynakça
- Achrol, R. S., & Kotler, P. (1999). Marketing in the network economy. Journal of Marketing, 63, 146–163.
- Agenda for a sustainable and competitive European tourism, Commis-sion of the European Communities, COM(2007) 621 final, Brussels.
- Bernea C., Garcia-Gonzaleza M., Mugicab J. (2012) How ICT shifts the power balance of tourism distribution channels, Tourism Management, 33(1), 205-214, https://doi.org/10.1016/j.tourman.2011.02.004
- Bertolini P., Pagliacci F. (2011) "Lisbon strategy and EU countries’ performance: social inclusion and sustainability," Center for the Analysis of Public Policies (CAPP) 0088, Universita di Modena e Reggio Emilia, Dipartimento di Economia "Marco Biagi", available: https://ideas.repec.org/p/mod/cappmo/0088.html [access: 15.02.2019]
- Chomiak-Orsa I (2016) Znaczenie technologii informacyjno-komunikacyjnych w zrównoważonym rozwoju miast, Zeszyty Naukowe Politechniki Częstochowskiej, Zarządzanie Nr 23 t.1 (2016) p. 36–45.
- European Commission, 2010, Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions - Europe, the world's No 1 tourist destination – a new political framework for tourism in Europe, COM/2010/0352, Brussels..
- Eurostat, https://ec.europa.eu/eurostat/statistics-explained/index.php/-Tourism_statistics [access: 15.02.2019]
- Godlewska J. (2016) Teoretyczne i praktyczne aspekty rozwoju zrównoważonej turystyki na obszarach przyrodniczo cennych, Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, 452/2016, 186.
- https://ec.europa.eu/growth/tools-databases/vto/ [access: 15.02.2019]
- Krajewski P. (2015) Dylemat zrównoważonej konsumpcji i zrównoważonego rozwoju w prawie międzynarodowym i UE, Journal of Modern Science 3/26/2015, Józefów.
- Law, R., Buhalis, D., & Cobanoglu, C. (2014). Progress on information and communication technologies in hospitality and tourism. International Journal of Contemporary Hospitality Management, 26(5), 727–750.
- Niedziółka I. (2012) Sustainable tourism development. Regional Formation and Development Studies, 8(3), 157-166.
- Shanker D. (2008) ICT and Tourism: Challenges and Opportunities, available: http://dspace.iimk.ac.in/bitstream/handle/2259/185/?sequence=1 [access: 15.02.2019]
- Sitek M. (2007) Polityka ochrony środowiska w sektorze usług turystycznych w świetle prawa Unii Europejskiej, Wydawnictwo UWM.
- Sitek M. (2017) Ekologiczny rozwój gospodarki szansą na wzrost zatrudnienia w Unii Europejskie, Journal of Modern Science 2/33/2017, Józefów.
- The Lisbon Strategy 2000-2010. An analysis and evaluation of the method used and results achieved, Directorate General For Internal Policies Policy Department A: Economic And Scientific Policy Employment And Social Affairs, available: http://www.europarl.europa.eu/document/activities/cont/201107/20110718ATT24270/-20110718ATT24270EN.pdf [access: 15.02.2019]
Öz
Turizm
dahil tüm endüstrilerde, sürdürülebilir kalkınma içinde yaşadığımız 21.
yüzyılın belirleyicisi ve bir 'zorunluluğu' olarak sadece yeni bir sosyal
eğilim değil, aynı zamanda yeni nesillerin varlığı için de gereklidir. Avrupa Birliği,
kaynakları korumayı ve çevre mevzuatını uygunluk ilkelerini uygulayarak çevreyi
korumayı amaçlamaktadır. Bu makale, yeni teknolojilerin turizm endüstrisini
nasıl etkilediğini, sürdürülebilir turizm gelişiminde olumlu bir rol oynayıp
oynamadıklarını göstermeyi amaçlamaktadır. Gerekli çevre koruma ve sosyal
ihtiyaçlar seviyesine ulaşma ihtiyacını vurgulayan turizm politikası hedefleri
ile ilgili AB belgelerini sunmaktadır. Müşteri ihtiyaçlarını karşılamak için
teknolojinin kullanılmasının, servis maliyetlerinin azaltılması, zamanın
sınırlandırılması, sunulan hizmetlerin kullanılabilirliğinin kolaylaştırılması
ve arttırılması konusundaki meşruiyetini göstermek ve kanıtlamak için farklı BT
araçları sunulmaktadır. Metinde kullanılan yöntem, tanımlayıcı yöntem, yasal
işlemlerin analizi ve ilgili
literatürün
analizidir.
Anahtar Kelimeler
Kaynakça
- Achrol, R. S., & Kotler, P. (1999). Marketing in the network economy. Journal of Marketing, 63, 146–163.
- Agenda for a sustainable and competitive European tourism, Commis-sion of the European Communities, COM(2007) 621 final, Brussels.
- Bernea C., Garcia-Gonzaleza M., Mugicab J. (2012) How ICT shifts the power balance of tourism distribution channels, Tourism Management, 33(1), 205-214, https://doi.org/10.1016/j.tourman.2011.02.004
- Bertolini P., Pagliacci F. (2011) "Lisbon strategy and EU countries’ performance: social inclusion and sustainability," Center for the Analysis of Public Policies (CAPP) 0088, Universita di Modena e Reggio Emilia, Dipartimento di Economia "Marco Biagi", available: https://ideas.repec.org/p/mod/cappmo/0088.html [access: 15.02.2019]
- Chomiak-Orsa I (2016) Znaczenie technologii informacyjno-komunikacyjnych w zrównoważonym rozwoju miast, Zeszyty Naukowe Politechniki Częstochowskiej, Zarządzanie Nr 23 t.1 (2016) p. 36–45.
- European Commission, 2010, Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions - Europe, the world's No 1 tourist destination – a new political framework for tourism in Europe, COM/2010/0352, Brussels..
- Eurostat, https://ec.europa.eu/eurostat/statistics-explained/index.php/-Tourism_statistics [access: 15.02.2019]
- Godlewska J. (2016) Teoretyczne i praktyczne aspekty rozwoju zrównoważonej turystyki na obszarach przyrodniczo cennych, Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, 452/2016, 186.
- https://ec.europa.eu/growth/tools-databases/vto/ [access: 15.02.2019]
- Krajewski P. (2015) Dylemat zrównoważonej konsumpcji i zrównoważonego rozwoju w prawie międzynarodowym i UE, Journal of Modern Science 3/26/2015, Józefów.
- Law, R., Buhalis, D., & Cobanoglu, C. (2014). Progress on information and communication technologies in hospitality and tourism. International Journal of Contemporary Hospitality Management, 26(5), 727–750.
- Niedziółka I. (2012) Sustainable tourism development. Regional Formation and Development Studies, 8(3), 157-166.
- Shanker D. (2008) ICT and Tourism: Challenges and Opportunities, available: http://dspace.iimk.ac.in/bitstream/handle/2259/185/?sequence=1 [access: 15.02.2019]
- Sitek M. (2007) Polityka ochrony środowiska w sektorze usług turystycznych w świetle prawa Unii Europejskiej, Wydawnictwo UWM.
- Sitek M. (2017) Ekologiczny rozwój gospodarki szansą na wzrost zatrudnienia w Unii Europejskie, Journal of Modern Science 2/33/2017, Józefów.
- The Lisbon Strategy 2000-2010. An analysis and evaluation of the method used and results achieved, Directorate General For Internal Policies Policy Department A: Economic And Scientific Policy Employment And Social Affairs, available: http://www.europarl.europa.eu/document/activities/cont/201107/20110718ATT24270/-20110718ATT24270EN.pdf [access: 15.02.2019]
Ayrıntılar
| Birincil Dil | İngilizce |
|---|---|
| Bölüm | Makaleler |
| Yazarlar | |
| Yayımlanma Tarihi | 31 Mart 2019 |
| Kabul Tarihi | 13 Mart 2019 |
| Yayımlandığı Sayı | Yıl 2019 Cilt: 10 Sayı: 17 |
