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The Mediating Role of Organizational Culture in the Effect of Attitudes Toward Artificial Intelligence on Innovative Work Behavior and Turnover Intention: A Quantitative Study in the Technology Sector Employees

Cilt: 22 Sayı: 4 4 Ağustos 2025
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The Mediating Role of Organizational Culture in the Effect of Attitudes Toward Artificial Intelligence on Innovative Work Behavior and Turnover Intention: A Quantitative Study in the Technology Sector Employees

Öz

This research was intended to explain how attitudes towards artificial intelligence effects innovative work behaviors and the intention to leave and whether the organizational culture plays a mediating role in these relationships. The number of participants participating in the research was 402. The research was conducted in İstanbul. It is seen that the general attitude score towards artificial intelligence has a significant and positive effect on both innovative work behavior and intention to leave. These findings reveal that employees’ perception of artificial intelligence as a supportive and beneficial element increases innovative behaviors, but risk perception increases the tendency to leave. Mediation analyses show that positive AI attitudes create indirect effects on decreasing intention to leave, especially through the dimensions of adaptability and consistency. The fact that all indirect effects are significant at the 95% confidence level clearly demonstrates that organizational culture plays an important mediating role in the effect of attitudes towards AI on employee behavior. In this context, not only individual perceptions but also the provision of a flexible and consistent cultural environment that inspires confidence in employees in technological transformation processes stand out as a strategic necessity.

Anahtar Kelimeler

organizational culture, Artificial intelligence attitude, innovative work behavior, turnover intention, IT sector

Etik Beyan

İstanbul Kent Üniversitesi Sosyal ve Beşeri Bilimler Araştırma ve Yayın Etiği Kurulu tarafından, 03.01.2025 tarihli toplantıda alınan kararla etik olarak uygun bulunmuştur. Etik Kurul İzni mevcuttur.

Kaynakça

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  2. Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016-/0749-5978(91)90020-T
  3. Aktay, S., Gök, S., & Yıldırım, A. (2024). Artificial intelligence attitude scale. International Technology and Education Journal, 8(2), 14–24.
  4. Almazrouei, S. A. S., AlBalushi, M., & Hilmi, M. F. (2025). Employees’ perception of lean management maturity and its impact on their innovative behaviours. International Journal of Quality & Reliability Management. https://doi.org/10.1108/IJQRM-04-2023-0132
  5. Almeida, H., Kumi, S., & Fatima, L. (2024). Mapping organizational culture, work motivation and innovative behaviour, before and during the crisis: a bibliometric analysis. SN Business & Economics, 4(94), 1–29. https://doi.org/-10.1007/s43546-024-00658-x
  6. Bagozzi, R.P., Gurhan-Canli, Z. & Priester, J.R. (2002). The Social Psychology of Consumer Behaviour. Open University Press.
  7. Benbya, H., Davenport, T. H. & Pachidi, S. (2020). Special Issue Editorial. Artificial Intelligence in Organizations: Current State and Future Opportunities. MIS Quarterly Executive, 19(4). https://aisel.aisnet.org/misqe/vol19/iss4/4
  8. Bluedorn, A.C. (1982). A unified model of turnover from organizations. Human Relations, 35(2), 135–153. https://doi.org/10.1177/001872678-203500204
  9. Brauner, P., Glawe, F., Liehner, G. L., Vervier, L., & Ziefle, M. (2024). AI perceptions across cultures: Similarities and differences in expectations, risks, benefits, tradeoffs, and value in Germany and China. Computers and Society. https://doi.org/10.48550/arXiv.2412.13841
  10. Cameron, K.S., & Quinn, R.E. (2011). Diagnosing and changing organizational culture: Based on the competing values framework. 3rd ed. Jossey-Bass.

Kaynak Göster

APA
Al, B. (2025). The Mediating Role of Organizational Culture in the Effect of Attitudes Toward Artificial Intelligence on Innovative Work Behavior and Turnover Intention: A Quantitative Study in the Technology Sector Employees. OPUS Journal of Society Research, 22(4), 718-733. https://doi.org/10.26466/opusjsr.1698070
AMA
1.Al B. The Mediating Role of Organizational Culture in the Effect of Attitudes Toward Artificial Intelligence on Innovative Work Behavior and Turnover Intention: A Quantitative Study in the Technology Sector Employees. OPUS TAD. 2025;22(4):718-733. doi:10.26466/opusjsr.1698070
Chicago
Al, Begüm. 2025. “The Mediating Role of Organizational Culture in the Effect of Attitudes Toward Artificial Intelligence on Innovative Work Behavior and Turnover Intention: A Quantitative Study in the Technology Sector Employees”. OPUS Journal of Society Research 22 (4): 718-33. https://doi.org/10.26466/opusjsr.1698070.
EndNote
Al B (01 Ağustos 2025) The Mediating Role of Organizational Culture in the Effect of Attitudes Toward Artificial Intelligence on Innovative Work Behavior and Turnover Intention: A Quantitative Study in the Technology Sector Employees. OPUS Journal of Society Research 22 4 718–733.
IEEE
[1]B. Al, “The Mediating Role of Organizational Culture in the Effect of Attitudes Toward Artificial Intelligence on Innovative Work Behavior and Turnover Intention: A Quantitative Study in the Technology Sector Employees”, OPUS TAD, c. 22, sy 4, ss. 718–733, Ağu. 2025, doi: 10.26466/opusjsr.1698070.
ISNAD
Al, Begüm. “The Mediating Role of Organizational Culture in the Effect of Attitudes Toward Artificial Intelligence on Innovative Work Behavior and Turnover Intention: A Quantitative Study in the Technology Sector Employees”. OPUS Journal of Society Research 22/4 (01 Ağustos 2025): 718-733. https://doi.org/10.26466/opusjsr.1698070.
JAMA
1.Al B. The Mediating Role of Organizational Culture in the Effect of Attitudes Toward Artificial Intelligence on Innovative Work Behavior and Turnover Intention: A Quantitative Study in the Technology Sector Employees. OPUS TAD. 2025;22:718–733.
MLA
Al, Begüm. “The Mediating Role of Organizational Culture in the Effect of Attitudes Toward Artificial Intelligence on Innovative Work Behavior and Turnover Intention: A Quantitative Study in the Technology Sector Employees”. OPUS Journal of Society Research, c. 22, sy 4, Ağustos 2025, ss. 718-33, doi:10.26466/opusjsr.1698070.
Vancouver
1.Begüm Al. The Mediating Role of Organizational Culture in the Effect of Attitudes Toward Artificial Intelligence on Innovative Work Behavior and Turnover Intention: A Quantitative Study in the Technology Sector Employees. OPUS TAD. 01 Ağustos 2025;22(4):718-33. doi:10.26466/opusjsr.1698070