Evaluation of Patient–Physician Orientation and Empathy Levels of Research Assistant Physicians Working in a University Hospital

Öz

This study aimed to examine the orientations of physicians working as research assistants regarding the patient-physician relationship, to investigate some variables thought to be related, and to evaluate their empathy levels. Research assistant physicians working at Eskisehir Osmangazi University Health, Practice, and Research Hospital were included in the study. A questionnaire comprising the Patient-Practitioner Orientation Scale (PPOS), the Jefferson Empathy Scale (JES), and questions about sociodemographic characteristics was used. A total of 264 (73.3%) research assistants who agreed to complete the questionnaire participated in the study. The data obtained were analyzed using the SPSS statistical package program (version 31.0). The mean age of the study group was 30.2 ± 5.07 years. Among the participants, 145 (54.9%) were female, and 173 (65.5%) were working in the department of internal medical sciences. Additionally, 192 (72.7%) of the physicians reported not having participated in any activities related to patient-physician orientation. The median total score of the physicians on the PPOS was 50. Multivariate analysis revealed that physicians who were married, had fewer patients per day, and exhibited higher levels of empathy demonstrated a more patient-centered approach. This study reveals that research assistant physicians tend to adopt a patient-centered approach. This approach can be enhanced by reducing physicians' daily workload and increasing the time allocated to each patient. It is recommended to provide training for physicians on this topic.

Anahtar Kelimeler

• Patient–practitioner orientation
• research assistant
• empathy
• communication

Bir Üniversite Hastanesinde Çalışan Araştırma Görevlisi Hekimlerin Hasta-Hekim Yönelimi ve Empati Düzeylerinin Değerlendirilmesi

Öz

Bu çalışma, araştırma görevlisi olarak çalışan hekimlerin hasta-hekim ilişkisine yönelik yönelimlerini incelemek, ilişkili olabileceği düşünülen bazı değişkenleri araştırmak ve empati düzeylerini değerlendirmek amacıyla yapılmıştır. Çalışmaya Eskişehir Osmangazi Üniversitesi Sağlık, Uygulama ve Araştırma Hastanesi’nde görev yapan araştırma görevlisi hekimler dâhil edilmiştir. Katılımcılara, Hasta-Hekim Yönelim Ölçeği (Patient-Practitioner Orientation Scale, PPOS), Jefferson Empati Ölçeği (Jefferson Empathy Scale, JES) ve sosyodemografik özellikleri içeren sorulardan oluşan bir anket uygulanmıştır. Anketi doldurmayı kabul eden toplam 264 (%73,3) araştırma görevlisi çalışmaya katılmıştır. Elde edilen veriler SPSS istatistik paket programı (sürüm 31.0) kullanılarak analiz edilmiştir. Çalışma grubunun yaş ortalaması 30,2 ± 5,07 yıldır. Katılımcıların 145’i (%54,9) kadın olup, 173’ü (%65,5) dahili tıp bilimleri bölümünde çalışmaktadır. Ayrıca hekimlerin 192’si (%72,7) hasta-hekim yönelimiyle ilgili herhangi bir etkinliğe katılmadığını bildirmiştir. Hekimlerin PPOS toplam puanının ortancası 50’dir. Çok değişkenli analiz sonuçlarına göre, evli olan, günlük hasta sayısı daha az olan ve empati düzeyi yüksek hekimlerin daha hasta odaklı bir yaklaşım sergilediği belirlenmiştir. Bu çalışma, araştırma görevlisi hekimlerin genel olarak hasta odaklı bir yaklaşımı benimsediğini ortaya koymaktadır. Bu yaklaşımın güçlendirilmesi için hekimlerin günlük iş yükünün azaltılması ve her hastaya ayrılan sürenin artırılması önerilmektedir. Ayrıca hekimlere bu konuda eğitim verilmesi tavsiye edilmektedir.

Anahtar Kelimeler

• hasta-hekim yönelimi
• araştırma görevlisi
• empati
• iletişim

Kaynakça

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