Kamu Liderliğinin Kamu Hizmet Motivasyonuna Etkisinde Örgütsel Bürokrasinin Rolü: Diyarbakır İlinde Bir Araştırma

Yıl 2025, Cilt: 9 Sayı: 4, 1476 - 1492, 23.12.2025

Müslüm Kayacı

https://doi.org/10.30586/pek.1658768

Öz

Bu çalışma, kamu liderliğinin alt boyutlarının kamu hizmet motivasyonu (KHM) üzerindeki etkisini ve kurumsal bürokrasinin bu ilişkideki rolünü incelemektedir. Araştırma, Diyarbakır’daki kamu kurumlarında görev yapan 314 kamu çalışanından anket yoluyla toplanan verilerle gerçekleştirilmiştir. Kullanılan anket, kamu liderliği, KHM ve kurumsal bürokrasiye ilişkin ölçekleri içermektedir. Verilerin analizinde keşfedici faktör analizi ve regresyon analizleri kullanılmıştır. Elde edilen bulgular, hesap verebilir ve kural odaklı liderliğin KHM üzerinde olumlu bir etkiye sahip olduğunu ortaya koymaktadır. Bu tür liderlik anlayışları, çalışanların kamu hizmetine yönelik motivasyonlarını artırarak daha yüksek bir bağlılık ve sorumluluk duygusu geliştirmelerine katkıda bulunmaktadır. Öte yandan, politik sadakat liderliği KHM’yi olumsuz yönde etkilemekte ve çalışan motivasyonunu azaltmaktadır. Bunun yanı sıra, kurumsal bürokrasinin kamu liderliğinin alt boyutları ile KHM arasındaki ilişkiyi zayıflatmadığı tespit edilmiştir. Bu durum, çalışanların bürokratik süreçleri işin doğal bir parçası olarak kabul ettiklerini ve bu süreçlerin motivasyonlarını olumsuz yönde etkilemediğini düşündürmektedir. Sonuç olarak, kamu liderlerinin hesap verebilirlik ve kurallara dayalı yönetim anlayışını benimsemeleri, çalışanların motivasyonlarını artırmada önemli bir rol oynamaktadır. Araştırma, Türkiye bağlamında kamu liderliği ve KHM arasındaki ilişkiye odaklanan sınırlı sayıdaki çalışmalara katkı sunarak literatüre önemli bir ekleme yapmaktadır. Bulgular, kamu yönetiminde etkili liderlik anlayışlarının benimsenmesi gerektiğine dair önemli çıkarımlar sunmaktadır.

Anahtar Kelimeler

Kamu liderliği , kamu hizmet motivasyonu , örgütsel bürokrasi

The Role of Organized Bureaucracy in The Impact of Public Leadership on Public Service Motivation: A Study in Diyarbakır

Öz

This study examines the impact of sub-dimensions of public leadership on public service motivation (PSM) and the role of institutional bureaucracy in this relationship. The research was conducted using survey data collected from 314 public employees working in public institutions in Diyarbakır. The survey included scales measuring public leadership, PSM, and institutional bureaucracy. Exploratory factor analysis and regression analyses were employed to analyze the data. The findings reveal that accountability-oriented and rule-based leadership positively influence PSM. These leadership approaches enhance employees' motivation for public service, fostering a greater sense of commitment and responsibility. On the other hand, political loyalty leadership negatively affects PSM, reducing employee motivation. Furthermore, institutional bureaucracy was not found to weaken the relationship between public leadership sub-dimensions and PSM. This suggests that employees perceive bureaucratic processes as a natural part of their work and do not consider these processes detrimental to their motivation. In conclusion, the adoption of accountability and rule-based management approaches by public leaders plays a crucial role in enhancing employee motivation. By focusing on the relationship between public leadership and PSM in the Turkish context, this study contributes to the limited body of literature on the subject. The findings provide significant insights into the necessity of adopting effective leadership approaches in public administration.

Anahtar Kelimeler

Public leadership , public service motivation , Organized Bureaucracy

Kaynakça

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