The Effect of Perception of Safety Against Violence and Resilience on Emotional Exhaustion

Öz

Abstract Violence against healthcare workers has become a significant problem in Türkiye and around the world. Violence in the health sector puts healthcare professionals in a difficult situation physically, psychologically, and socially and can cause emotional burnout. The aim of this study was to determine the effect of perception of safety against violence and psychological resilience on emotional exhaustion in nurses. A cross-sectional quantitative research design was used in the study, using the perception of safety against violence, psychological resilience, and emotional exhaustion scales. The universe of the research consists of nurses working in public hospitals in Türkiye. An online survey form created in Google Forms was sent to nurses who agreed to participate in the study voluntarily. Research data were obtained from 298 nurses. Research hypotheses were tested using structural equation modelling. According to the research results, perception of safety against violence and psychological resilience among nurses have a statistically significant and negative effect on emotional exhaustion. As a result, nurses' perception of safety and psychological resilience against violence should be improved to prevent and reduce emotional exhaustion.

Anahtar Kelimeler

• Perception of Safety Against Violence
• Emotional Exhaustion
• Resilience
• Nurses

Şiddete Karşı Güvenlik Algısı ve Psikolojik Sağlamlığın Duygusal Tükenme Üzerine Etkisi

Öz

Türkiye’de ve dünyada sağlık çalışanlarına yönelik şiddet önemli bir sorun haline gelmiştir. Sağlık sektöründeki şiddet, sağlık çalışanlarını fiziksel, psikolojik ve sosyal açıdan zor duruma sokuyor ve duygusal tükenmişliğe yol açabiliyor. Bu çalışmanın amacı hemşirelerde, şiddete karşı güvenlik algısı ve psikolojik sağlamlığın duygusal tükenme üzerindeki etkisinin tespit edilmesidir. Araştırmada şiddete karşı güvenlik algısı, psikolojik sağlamlık ve duygusal tükenme ölçeği kullanılarak, kesitsel tipte nicel bir araştırma tasarımı kullanılmıştır. Araştırmanın evrenini Türkiye’de kamu hastanelerinde görev yapan hemşireler oluşturmaktadır. Araştırmaya gönüllü olarak katılmayı kabul eden hemşirelere Google Forms’ta oluşturulan çevrimiçi anket formu gönderilmiştir. Araştırma verileri 298 hemşireden elde edilmiştir. Araştırma hipotezleri yapısal eşitlik modellemesi kullanılarak test edilmiştir. Araştırma sonuçlarına göre, hemşirelerde şiddete karşı güvenlik algısı ve psikolojik sağlamlık, duygusal tükenme üzerinde istatistiksel olarak anlamlı ve negatif bir etkiye sahiptir. Sonuç olarak hemşirelerin duygusal olarak tükenmelerin önlenmesi ve azaltılması için şiddete karşı güvenlik algısı ve psikolojik sağlamlıkları geliştirilmelidir.

Anahtar Kelimeler

• Şiddete Karşı Güvenlik Algısı
• Duygusal Tükenme
• Psikolojik Sağlamlık
• Hemşireler

Kaynakça

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