THE MEDIATING ROLE OF JOB SATISFACTION IN THE EFFECT OF PSYCHOLOGICAL EMPOWERMENT ON ORGANIZATIONAL CITIZENSHIP

Yıl 2023, , 428 - 451, 20.10.2023

Ayşe Meriç Yazıcı

https://doi.org/10.33723/rs.1342741

Öz

The study aims to examine the relationships between psychological empowerment, organizational citizenship, and job satisfaction and test whether job satisfaction plays a mediating role between psychological empowerment and organizational citizenship. A quantitative research design was used in this study, and online survey data were collected from employees of retail firms in Istanbul. Structural equation modeling using AMOS 23 computer software was used to analyze the data and test the proposed mediation model. As a result of the analysis of the study, it was observed that the model did not show adequate fit, and therefore, model improvement studies were carried out. When the modification index values were analyzed, it was observed that there was a high level of correlation between the error variables. In this study, weak positive relationships were found between the variables. According to the results of the structural equation model, job satisfaction has no mediating role. In addition, this response discusses the limitations of the study and suggests areas for future research.

Anahtar Kelimeler

Psychological Empowerment, Organizational Citizenship, Job Satisfaction

Psikolojik Güçlendirmenin Örgütsel Vatandaşlık Üzerindeki Etkisinde İş Tatmininin Aracı Rolü

Öz

Çalışmanın amacı, psikolojik güçlendirme, örgütsel vatandaşlık ve iş tatmini arasındaki ilişkileri incelemek ve iş tatmininin psikolojik güçlendirme ve örgütsel vatandaşlık arasında aracı bir rol oynayıp oynamadığını test etmektir. Çalışmada nicel bir araştırma tasarımı kullanılmış ve İstanbul’da perakende alanında faaliyet gösteren firma çalışanları üzerinde çevrimiçi yoluyla anket verileri toplanmıştır. Verileri analiz etmek ve önerilen aracılık modelini test etmek için AMOS 23 bilgisayar yazılımı kullanılarak yapısal eşitlik modeli kullanılmıştır. Çalışmanın analiz sonucunda, modelin yeterli uyumu göstermediği görülmüş ve bu nedenle model iyileştirme çalışmaları yapılmıştır. Modifikasyon indeks değerleri incelendiğinde, hata değişkenleri arasında yüksek düzeyde korelasyon olduğu görülmüştür. Çalışmada, değişkenler arasında zayıf pozitif yönlü ilişkiler bulunmuştur. Yapısal eşitlik modelinin sonucuna göre, iş tatmininin aracılık rolü bulunmamaktadır. Ek olarak, bu yanıt çalışmanın sınırlılıklarını tartışmakta ve gelecekteki araştırmalar için alanlar önermektedir.

Anahtar Kelimeler

Psikolojik Güçlendirme, Örgütsel Vatandaşlık, İş Tatmini

Kaynakça

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