BİLGİ YOĞUN SEKTÖRLERDE YÖNETİMSEL LİDERLİĞİN KARŞILAŞTIRILMASI: LİDERLİK BECERİLERİ VE TARZLARI YÖNETİM KADEMELERİNE GÖRE NASIL DEĞİŞİKLİK GÖSTERİR?

Yıl 2019, Cilt: 2 Sayı: 5, 149 - 160, 30.04.2019

Mustafa Doruk Mutlu

https://doi.org/10.33723/rs.550439

Öz

Günümüzün küreselleşmiş dünyasında, yenilikçi olmak birçok kuruluş için
en önemli öncelik haline gelmiştir. Bilgi odaklı sektörler, rekabet eden ülke
ekonomileri için daha önemli olmaya başlamıştır. Bu gelişmeler, “bilgi yoğun
firmalar (BYF)” olarak adlandırılan yeni örgütlenme biçimlerinin yanı sıra
“bilgi işçisi” olarak adlandırılan yeni bir çalışan türü ortaya çıkarmıştır. Bu
tür çalışanlar beyin güçlerini kullanır ve çoğunlukla fiziksel görevlere dayalı
olan el işçiliğinden farklı bir yaşam şekli olarak düşünerek geçimlerini
sağlarlar. Bilgi işçileri genellikle bilgi yoğun firmalarda çalışırlar. Ayrıca
teorik ve analitik becerilerini karmaşık sorunlara yaratıcı çözümler bulmak ve
yeni ürün veya hizmet geliştirme süreçlerindeki belirsizliklerle başa çıkmak
için kullanırlar. Aslında, bilgi işçilerinin ortaya çıkardıkları yeni bilgileri
ve ürünleri, kurum içinde ve dışında çoğaltmak kolay değildir.Bu sebeple bu
bilgili çalışanlar bilgi yoğun kuruluşların en değerli kaynaklarıdır.
Konularında uzman olmaları, bilgi çalışanlarına işlerinde özerklik ve kontrol
gücü verir. Bu açıdan bakıldığında bilgi yoğun ortamlarda geleneksel yönetim
yaklaşımları ve yöneticilerin liderlik stilleri sorgulanır. Bu nedenle, çağdaş
bilgi odaklı organizasyonların niteliği ve değişen odakları, üst düzey
yöneticiler için yeni liderlik becerileri ve stilleri ve ortaya çıkarmıştır.
Hem yöneticiler hem de bilgi çalışanları ile yapılan görüşmeler, bilgi yoğun
firmalara liderlik yapan yöneticilerin örgüt kademelerine bağlı olarak, farklı
liderlik beceri ve tarzlarına sahip olmaları gerektiğini göstermiştir.

Anahtar Kelimeler

Liderlik, Yöneticiler, Bilgi Işçileri ve Bilgi Yoğun Iş, Bilgi Işçileri ve Bilgi Yoğun Iş

COMPARING MANAGERIAL LEADERSHIP IN KNOWLEDGE INTENSIVE CONTEXT: HOW LEADERSHIP SKILLS AND STYLES DIFFERS AMONG ORGANIZATIONAL LEVELS?

Öz

In today's globalized world,
being innovative has become a top priority for many organizations. The knowledge-oriented
sectors have started to gain much power and attention for the competing
economies. Such developments give rise to new form of organizations named as
“knowledge intensive firms (KIFs)” along with a new type of employee called as
“knowledge worker.” Such workers use their brain power and think for a living
unlike manual workers whose work is mostly based on physical tasks. Knowledge
workers are generally work in knowledge intensive firms and use their
theoretical and analytical skills to find   creative solutions to
complex problems and dealing with uncertainty of knowledge creation through new
product or service development. İn fact, the new knowledge and the products
they create is not easy to replicate both inside and outside of organization. These
workers are the most valuable assets of knowledge intensive organizations.
Being expert and skillful gives knowledge workers the autonomy and control
power on their job. Traditional approaches and leadership styles of
managers are questioned and not welcomed in such settings. Therefore, the
changing focus and the nature of these contemporary organizations unearthed new
leadership styles and approaches for the executive officers. Interviews with
managers and knowledge workers revealed that different managerial skills and
leadership styles are favored depending on the organizational levels of
managers doing leadership in knowledge intensive setting.

Anahtar Kelimeler

Leadership, Managers, Knowledge Workers, And Knowledge Intensive Work

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