Kazakistan'da Sağlık Hizmetlerinde Akreditasyon; Metodoloji ve Etkileri

Yıl 2016, Cilt: 3 Sayı: 2, 57 - 63, 01.04.2016

A. F. Al-assaf H. Seval Akgün

Öz

OzetGünümüzde sağlık arenasında sağlık hizmeti kullanıcıları ya da media tarafından sağlık alanında farklı tartışmalar gündeme getirilmektedir. İster sağlık hizmeti sunan, ister hizmet kullanıcısı ya da hizmeti sağlayan kurum olsun hepsinin de ortak amacı sağlık çıktılarının doğru bir biçimde ölçülmesi, raporlanması dolayısıyla kanıta dayalı bu çabalarla hizmetin iyileştirilmesidir. Bu alanda yıllardır Dünya Sağlık Örgütü kalite değerlendirme, performans iyileştirme ve çıktı değerlendirmeleri ile ilgili sayısız aktiviteler yerine getirirken, son yıllarda pek çok ülke ve kuruluşlarda bu çabalara ortak olmakta ve sağlık hizmetlerinde kaliteyi objektif olarak değerlendirmeye uğraşmaktadırlar.Bu bağlamda karşımıza tüm bunları gerçekleştirmede anahtar oluşumların sertifikasyon, ruhsatlandırma ve akreditasyon olduğu gerçeği çıkmaktadır. Bu makalede sağlık hizmetlerinde kalite yaklaşımı, kavramlar, tarihçesi ve sağlık kuruluşlarında uygulanan akreditasyon çalışmaları tartışılacaktır. Sağlık hizmetlerinde akreditasyon ve bazı akreditasyon modelleri Kazakistanda kurulan sağlık hizmetlerinde akreditasyon sistemi örnek alınarak detaylarıyla tartışılacaktır.

Anahtar Kelimeler

Akreditasyon, Sertifikasyon, Ruhsatlandırma, Sağlık Hizmetleri

Healthcare Accreditation in Kazakhstan: Methods and Impact

Öz

AbstractIn today’s health care arena, a number of issues are being raised that have received more attention either from the health care consumers or the media. Whether as a provider, a consumer or a purchaser, each was looking for ways to satisfy the other through measuring and reporting on care outcomes. All of these activities were done in the effort to measure performance. WHO organized and facilitated a number of activities related to quality assessment, performance improvement and outcome measurement. A large number of countries and institutions participated in these activities and initiatives. And at the end, all agreed that there had to be an organized mechanism to account for quality, continuous measurement and improved performance in health care organizations. In order to do this a mechanism for certification, licensure or accreditation should be put in place. In this article we will discuss the importance and the components of quality in health care and accreditation. A detailed exploration of accreditation will take the majority of discussion of this article. The process and the methodology of accreditation will be discussed and a system for its implementation is presented as a case study of Republic of Kazakhstan.

Anahtar Kelimeler

Accreditation, Certification, Licensing, Health Services

Kaynakça

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