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DO WE BURNOUT BY BEING OVERCOMMITTED TESTING AN EXTENDED EFFORT-REWARD IMBALANCE MODEL

Yıl 2024, Cilt: 14 Sayı: 27, 77 - 96, 24.06.2024

Öz

Based on the transactional stress approach, which predicts that employees' negative stress experiences will occur within the framework of their cognitive evaluations of stressors and in a dynamic process, this study evaluates the effects of role stressors on emotional exhaustion within the framework of an extended effort-reward imbalance model. Within the scope of the study, 705 participants consisting of academic staff, physicians and nurses across Turkey were included in the sample. The study aimed to reveal the moderating effects of overcommitment on the indirect effect of role stressors on emotional exhaustion through effort-reward imbalance. The findings obtained through multiple linear regression analysis show that overcommitment moderates the indirect effect of role stressors on emotional exhaustion through effort-reward imbalance, but contrary to expectations, the indirect effect is weaker at higher levels of overcommitment and stronger at lower levels. It was found that overcommitment acts as a buffer in the relationship between effort-reward imbalance and emotional exhaustion.

Etik Beyan

The study was carried out in accordance with the permission received by Gümüşhane University Scientific Research and Publication Ethics Board, with its decision dated 23.02.2022 and numbered 2022/1.

Kaynakça

  • Abbas, S. G., Roger, A., & Asadullah, M. A. (2012). Impact of organizational role stressors on faculty stress and burnout (An exploratory analysis of a public sector university of Pakistan). 4ème colloque inter- national (ISEOR - AOM), 5-6 June 2012, Lyon, France, ss. 1-18.
  • Acker, G. M. (2003). Role conflict and ambiguity: Do they predict burnout among mental health service providers?. Social Work in Mental Health, 1(3), 63-80.
  • American Psychological Association (APA) (2020). Stress in America™ 2020: A National Mental Health Crisis. Retrieved March 13, 2021, from https://www.apa.org/news/press/releases/stress/2020/sia-mental-health-crisis.pdf.
  • Bagaajav, A., Myagmarjav, S., Nanjid, K., Otgon, S., & Chae, Y. M. (2011). Burnout and Job Stress among Mongolian Doctors and Nurses. Industrial Health, 49(5), 582–588.
  • Bakker, A. B., Killmer, C. H., Siegrist, J., & Schaufeli, W. B. (2000). Effort-reward imbalance and burnout among nurses. Journal of Advanced Nursing, 31(4), 884–891. https://doi.org/10.1046/j.1365-2648.2000.01361.x
  • Barnett, R. C., Brennan, R. T., & Gareis, K. C. (1999). A closer look at the measurement of burnout. Journal of Applied Biobehavioral Research, 4(2), 65–78. https://doi.org/10.1111/j.1751-9861.1999.tb00055.x
  • Burke, R. J., Greenglass, E. R., & Schwarzer, R. (1996). Predicting teacher burnout over time: Effects of work stress, social support, and self-doubts on burnout and its consequences. Anxiety, Stress and Coping, 9(3), 261–275.
  • Buunk, B. P. & Schaufeli, W. B. (1993). Burnout: A Perspective from Social Comparison Theory. In W. B. Schaufeli, C, Maslach and T. Marek (Eds.), Professional burnout: Recent developments in theory and research (pp. 53–69). London: Taylor & Francis.
  • Buunk, B. P., Van der Zee, K., & VanYperen, N. W. (2001). Neuroticism and social comparison orientation as moderators of affective responses to social comparison at work. Journal of Personality, 69(5), 745-762.
  • Cherniss, C. (1980). Staff burnout: Job stress in the human services. London: Sage Publications
  • Clinchamps, M., Auclair, C., Prunet, D., Pfabigan, D., Lesage, F. X., Baker, J. S., ... Dutheil, F. (2021). Burnout among hospital non-healthcare staff: influence of job Demand-Control-Support, and Effort-Reward imbalance. Journal of Occupational and Environmental Medicine, 63(1), 13-20.
  • Cordes, C. L. & Dougherty, T. (1993). A review and an integration of research on job burnout. The Academy of Management Review, 18(4), 621–656.
  • De Jonge, J., Bosma, H., Peter, R., & Siegrist, J. (2000). Job strain, effort-reward imbalance and employee well-being: A large- scale cross-sectional study. Social Science and Medicine, 50(9), 1317–1327. https://doi.org/10.1016/S0277-9536(99)00388-3
  • Dewe, P. J., O’Driscoll, M. P., & Cooper, C. L. (2012). Theories of Psychological Stress at Work. In R. J. Gatchel and I. Z. Schultz (Eds.), Handbook of Occupational Health and Wellness (pp. 23–38). Berlin: Springer Science+Business Media.
  • du Prel, J. B., Runeson-Broberg, R., Westerholm, P., Alfredsson, L., Fahlén, G., Knutsson, A., ...Peter, R. (2018). Work overcommitment: Is it a trait or a state?. International Archives of Occupational And Environmental Health, 91(1), 1-11.
  • European Agency for Safety and Health at Work (EU-OSHA). (2019). Third European Survey of Enterprises on New and Emerging Risks (ESENER-3). Luxembourg: Publications Office of the European Union.
  • Feldt, T., Huhtala, M., Kinnunen, U., Hyvönen, K., Mäkikangas, A., & Sonnentag, S. (2013). Long-term patterns of effort-reward imbalance and over-commitment: Investigating occupational well-being and recovery experiences as outcomes. Work and Stress, 27(1), 64–87.
  • Feldt, T., Hyvönen, K., Mäkikangas, A., Rantanen, J., Huhtala, M., & Kinnunen, U. (2016). Overcommitment as a predictor of effort—reward imbalance: evidence from an 8-year follow-up study. Scandinavian Journal of Work, Environment & Health, 42(4), 309-319.
  • Feuerhahn, N., Kühnel, J., & Kudielka, B. M. (2012). Interaction effects of effort–reward imbalance and overcommitment on emotional exhaustion and job performance. International Journal of Stress Management, 19(2), 105-131.
  • Fogarty, T. J., Singh, J., Rhoads, G. K., & Moore, R. K. (2000). Antecedents and consequences of burnout in accounting: Beyond the role stress model. Behavioral Research in Accounting, 12, 31-68.
  • Folkman, S., Lazarus, R. S., Gruen, R. J., & DeLongis, A. (1986). Appraisal, coping, health status, and psychological symptoms. Journal of Personality and Social Psychology, 50(3), 571–579.
  • Franche, R. L., Williams, A., Ibrahim, S., Grace, S. L., Mustard, C., Minore, B., & Stewart, D. E. (2006). Path analysis of work conditions and work-family spillover as modifiable workplace factors associated with depressive symptomatology. Stress and Health, 22(2), 91–103. https://doi.org/10.1002/smi.1087
  • Freudenberger, H. J. (1974). Staff burn-out. Journal of Social Issues, 30(1), 159–165.
  • Freudenberger, H. J. (1975). The staff burn out syndrome in alternative institutions. Psychotherapy, 12(1), 73–82. https://doi.org/10.1037/h0086411
  • Freudenberger, H. J. & Richelson, G. (1980). Burn-out: The High Cost of High Achievement. Garden City, N.Y.: Anchor Press.
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AŞIRI BAĞLANARAK MI TÜKENİYORUZ? GENİŞLETİLMİŞ BİR ÇABA-ÖDÜL DENGESİZLİĞİ MODELİ TESTİ

Yıl 2024, Cilt: 14 Sayı: 27, 77 - 96, 24.06.2024

Öz

Çalışanların olumsuz stres deneyimlerinin stres unsurlarına yönelik bilişsel değerlendirmeleri çerçevesinde ve dinamik bir süreç içerisinde ortaya çıkacağını öngören işlemsel stres yaklaşımını temel alan bu çalışmada, rol stresörlerinin duygusal tükenme üzerindeki etkileri geliştirilen genişletilmiş bir çaba-ödül dengesizliği modeli çerçevesinde değerlendirilmektedir. Araştırma kapsamında Türkiye genelinde öğretim elemanları, hekim ve hemşirelerden oluşan 705 katılımcı örnekleme dahil edilmiştir. Araştırmada rol stresörlerinin çaba-ödül dengesizliği aracılığıyla duygusal tükenme üzerindeki endirekt etkisinde aşırı bağlılığın düzenleyici etkilerinin ortaya konulması amaçlanmıştır. Çoklu doğrusal regresyon analiziyle elde edilen bulgular, aşırı bağlılığın rol stresörlerinin çaba-ödül dengesizliği aracılığı ile duygusal tükenme üzerindeki dolaylı etkisini düzenlediği ancak beklenenin aksine endirekt etkinin aşırı bağlılığın daha yüksek düzeylerinde daha zayıf, daha düşük düzeylerinde daha güçlü olduğunu göstermektedir. Bu duruma aşırı bağlılığın çaba-ödül dengesizliği ile duygusal tükenme arasındaki ilişkide tampon görevi görmesinin neden olduğu tespit edilmiştir.

Etik Beyan

Çalışmanın araştırma kısmı Gümüşhane Üniversitesi Bilimsel Araştırma ve Yayın Etiği Kurulu’nun 23.02.2022 tarih ve 2022/1 sayılı Kararı ile alınan izin doğrultusunda gerçekleştirilmiştir

Kaynakça

  • Abbas, S. G., Roger, A., & Asadullah, M. A. (2012). Impact of organizational role stressors on faculty stress and burnout (An exploratory analysis of a public sector university of Pakistan). 4ème colloque inter- national (ISEOR - AOM), 5-6 June 2012, Lyon, France, ss. 1-18.
  • Acker, G. M. (2003). Role conflict and ambiguity: Do they predict burnout among mental health service providers?. Social Work in Mental Health, 1(3), 63-80.
  • American Psychological Association (APA) (2020). Stress in America™ 2020: A National Mental Health Crisis. Retrieved March 13, 2021, from https://www.apa.org/news/press/releases/stress/2020/sia-mental-health-crisis.pdf.
  • Bagaajav, A., Myagmarjav, S., Nanjid, K., Otgon, S., & Chae, Y. M. (2011). Burnout and Job Stress among Mongolian Doctors and Nurses. Industrial Health, 49(5), 582–588.
  • Bakker, A. B., Killmer, C. H., Siegrist, J., & Schaufeli, W. B. (2000). Effort-reward imbalance and burnout among nurses. Journal of Advanced Nursing, 31(4), 884–891. https://doi.org/10.1046/j.1365-2648.2000.01361.x
  • Barnett, R. C., Brennan, R. T., & Gareis, K. C. (1999). A closer look at the measurement of burnout. Journal of Applied Biobehavioral Research, 4(2), 65–78. https://doi.org/10.1111/j.1751-9861.1999.tb00055.x
  • Burke, R. J., Greenglass, E. R., & Schwarzer, R. (1996). Predicting teacher burnout over time: Effects of work stress, social support, and self-doubts on burnout and its consequences. Anxiety, Stress and Coping, 9(3), 261–275.
  • Buunk, B. P. & Schaufeli, W. B. (1993). Burnout: A Perspective from Social Comparison Theory. In W. B. Schaufeli, C, Maslach and T. Marek (Eds.), Professional burnout: Recent developments in theory and research (pp. 53–69). London: Taylor & Francis.
  • Buunk, B. P., Van der Zee, K., & VanYperen, N. W. (2001). Neuroticism and social comparison orientation as moderators of affective responses to social comparison at work. Journal of Personality, 69(5), 745-762.
  • Cherniss, C. (1980). Staff burnout: Job stress in the human services. London: Sage Publications
  • Clinchamps, M., Auclair, C., Prunet, D., Pfabigan, D., Lesage, F. X., Baker, J. S., ... Dutheil, F. (2021). Burnout among hospital non-healthcare staff: influence of job Demand-Control-Support, and Effort-Reward imbalance. Journal of Occupational and Environmental Medicine, 63(1), 13-20.
  • Cordes, C. L. & Dougherty, T. (1993). A review and an integration of research on job burnout. The Academy of Management Review, 18(4), 621–656.
  • De Jonge, J., Bosma, H., Peter, R., & Siegrist, J. (2000). Job strain, effort-reward imbalance and employee well-being: A large- scale cross-sectional study. Social Science and Medicine, 50(9), 1317–1327. https://doi.org/10.1016/S0277-9536(99)00388-3
  • Dewe, P. J., O’Driscoll, M. P., & Cooper, C. L. (2012). Theories of Psychological Stress at Work. In R. J. Gatchel and I. Z. Schultz (Eds.), Handbook of Occupational Health and Wellness (pp. 23–38). Berlin: Springer Science+Business Media.
  • du Prel, J. B., Runeson-Broberg, R., Westerholm, P., Alfredsson, L., Fahlén, G., Knutsson, A., ...Peter, R. (2018). Work overcommitment: Is it a trait or a state?. International Archives of Occupational And Environmental Health, 91(1), 1-11.
  • European Agency for Safety and Health at Work (EU-OSHA). (2019). Third European Survey of Enterprises on New and Emerging Risks (ESENER-3). Luxembourg: Publications Office of the European Union.
  • Feldt, T., Huhtala, M., Kinnunen, U., Hyvönen, K., Mäkikangas, A., & Sonnentag, S. (2013). Long-term patterns of effort-reward imbalance and over-commitment: Investigating occupational well-being and recovery experiences as outcomes. Work and Stress, 27(1), 64–87.
  • Feldt, T., Hyvönen, K., Mäkikangas, A., Rantanen, J., Huhtala, M., & Kinnunen, U. (2016). Overcommitment as a predictor of effort—reward imbalance: evidence from an 8-year follow-up study. Scandinavian Journal of Work, Environment & Health, 42(4), 309-319.
  • Feuerhahn, N., Kühnel, J., & Kudielka, B. M. (2012). Interaction effects of effort–reward imbalance and overcommitment on emotional exhaustion and job performance. International Journal of Stress Management, 19(2), 105-131.
  • Fogarty, T. J., Singh, J., Rhoads, G. K., & Moore, R. K. (2000). Antecedents and consequences of burnout in accounting: Beyond the role stress model. Behavioral Research in Accounting, 12, 31-68.
  • Folkman, S., Lazarus, R. S., Gruen, R. J., & DeLongis, A. (1986). Appraisal, coping, health status, and psychological symptoms. Journal of Personality and Social Psychology, 50(3), 571–579.
  • Franche, R. L., Williams, A., Ibrahim, S., Grace, S. L., Mustard, C., Minore, B., & Stewart, D. E. (2006). Path analysis of work conditions and work-family spillover as modifiable workplace factors associated with depressive symptomatology. Stress and Health, 22(2), 91–103. https://doi.org/10.1002/smi.1087
  • Freudenberger, H. J. (1974). Staff burn-out. Journal of Social Issues, 30(1), 159–165.
  • Freudenberger, H. J. (1975). The staff burn out syndrome in alternative institutions. Psychotherapy, 12(1), 73–82. https://doi.org/10.1037/h0086411
  • Freudenberger, H. J. & Richelson, G. (1980). Burn-out: The High Cost of High Achievement. Garden City, N.Y.: Anchor Press.
  • Fornell, C. & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
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  • Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. New York, NY: The Guilford Press
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  • Kunz, C. (2019). The influence of working conditions on health satisfaction, physical and mental health: testing the effort-reward imbalance (ERI) model and its moderation with over-commitment using a representative sample of German employees (GSOEP). BMC Public Health, 19(1), 1-11.
  • Lau, B. (2008). Effort-reward imbalance and overcommitment in employees in a Norwegian municipality: A cross sectional study. Journal of Occupational Medicine and Toxicology, 3(1), 1-11. https://doi.org/10.1186/1745-6673-3-9
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  • LePine, J. A., Podsakoff, N. P., & LePine, M. A. (2005). A meta-analytic test of the challenge Stressor-hindrance stressor framework: An explanation for inconsistent relationships among Stressors and performance. Academy of Management Journal, 48(5), 764–775. https://doi.org/10.5465/AMJ.2005.18803921
  • Li, N., Zhang, L., Li, X., & Lu, Q. (2021). The influence of operating room nurses’ job stress on burnout and organizational commitment: The moderating effect of over‐commitment. Journal of Advanced Nursing, 77(4), 1772-1782.
  • Maslach, C. (1982). Understanding Burnout: Definitional Issues in Analyzing a Complex Phenomenon. In W.S. Paine (Ed.). Job Stress and Burnout: Research, Theory and Intervention Perspectives (pp. 29-40). Beverly Hills: Sage Focus Editions.
  • Maslach, C., Jackson, S. E., & Leiter, M. P. (1996). Maslach Burnout Inventory manual. Palo Alto, CA: Consulting Psychologists Press.
  • Maslach, C., Leiter, M. P., & Schaufeli, W.B. (2008). Measuring burnout. S. Cartwright and C.L. Cooper (Eds.), In the Oxford handbook of organizational well being (pp. 86-108). Oxford: Oxford University Press.
  • Meier, S. T. (1983). Toward a theory of burnout. Human Relations, 36(10), 899–910. https://doi.org/10.1177/001872678303601003
  • Miller, T. A. & McCool, S. F. (2003). Coping with stress in outdoor recreational settings: An application of transactional stress theory. Leisure Sciences, 25(2-3), 257-275.
  • Muller, D., Judd, C. M., & Yzerbyt, V. Y. (2005). When moderation is mediated and mediation is moderated. Journal of Personality and Social Psychology, 89(6), 852-863.
  • Nuebling, M., Seidler, A., Garthus-Niegel, S., Latza, U., Wagner, M., Hegewald, J., … Liebers, F. (2013). The Gutenberg Health Study: measuring psychosocial factors at work and predicting health and work-related outcomes with the ERI and the COPSOQ questionnaire. BMC Public Health, 13, 1–13.
  • Örtqvist, D. & Wincent, J. (2006). Prominent consequences of role stress: A meta-analytic review. International Journal of Stress Management, 13(4), 399–422. https://doi.org/10.1037/1072-5245.13.4.399
  • Parkes, K. R. (1994). Personality and coping as moderators of work stress processes: Models, methods, and measures. Work and Stress, 8(2), 110–129. https://doi.org/10.1080/02678379408259984
  • Peacock, E. J. & Wong, P. T. (1990). The stress appraisal measure (SAM): A multidimensional approach to cognitive appraisal. Stress Medicine, 6(3), 227-236.
  • Perrewé, P. L. & Zellars, K. L. (1999). An examination of attributions and emotions in the transactional approach to the organizational stress process. Journal of Organizational Behavior, 20(5), 739-752.
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  • Preckel, D., Meinel, M., Kudielka, B. M., Haug, H. J., & Fischer, J. E. (2007). Effort-reward-imbalance, overcommitment and self-reported health: Is it the interaction that matters? Journal of Occupational and Organizational Psychology, 80(1), 91–107. https://doi.org/10.1348/096317905X80183.
  • Rasmussen, V., Turnell, A., Butow, P., Juraskova, I., Kirsten, L., Wiener, L., ... IPOS Research Committee. (2016). Burnout among psychosocial oncologists: an application and extension of the effort–reward imbalance model. Psycho‐Oncology, 25(2), 194-202.
  • Schadenhofer, P., Kundi, M., Abrahamian, H., Blasche, G., Stummer, H., & Kautzky-Willer, A. (2018). Job-related meaningfulness moderates the association between over-commitment and emotional exhaustion in nurses. Journal of Nursing Management, 26(7), 820–832. https://doi.org/10.1111/jonm.12602
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  • Tavakol, M. & Dennick, R. (2011). Making sense of Cronbach's alpha. International journal of medical education, 2, 53.
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  • Van Vegchel, N., de Jonge, J., Bosma, H., & Schaufeli, W. B. (2005). Reviewing the effort-reward imbalance model: drawing up the balance of 45 empirical studies. Social Science and Medicine, 60, 1117–1131.
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  • Wright, T. A. & Cropanzano, R. (1998). Emotional exhaustion as a predictor of job performance and voluntary turnover. Journal of Applied Psychology, 83, 486–493.
  • Yan, J., Kim, S., Zhang, S. X., Foo, M. D., Alvarez-Risco, A., Del-Aguila-Arcentales, S., & Yáñez, J. A. (2021). Hospitality workers’ COVID-19 risk perception and depression: A contingent model based on transactional theory of stress model. International Journal of Hospitality Management, 95, 102935.
  • Zohar, D. (1997). Predicting burnout with a hassle‐based measure of role demands. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 18(2), 101-115.
Toplam 86 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Örgütsel Davranış
Bölüm Makaleler
Yazarlar

Şerife Örs 0000-0002-3055-9492

Orkun Demirbağ 0000-0001-9889-3406

Yayımlanma Tarihi 24 Haziran 2024
Gönderilme Tarihi 2 Ocak 2024
Kabul Tarihi 23 Şubat 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 14 Sayı: 27

Kaynak Göster

APA Örs, Ş., & Demirbağ, O. (2024). DO WE BURNOUT BY BEING OVERCOMMITTED TESTING AN EXTENDED EFFORT-REWARD IMBALANCE MODEL. Karadeniz Teknik Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Dergisi, 14(27), 77-96.
AMA Örs Ş, Demirbağ O. DO WE BURNOUT BY BEING OVERCOMMITTED TESTING AN EXTENDED EFFORT-REWARD IMBALANCE MODEL. KTÜSBD. Haziran 2024;14(27):77-96.
Chicago Örs, Şerife, ve Orkun Demirbağ. “DO WE BURNOUT BY BEING OVERCOMMITTED TESTING AN EXTENDED EFFORT-REWARD IMBALANCE MODEL”. Karadeniz Teknik Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Dergisi 14, sy. 27 (Haziran 2024): 77-96.
EndNote Örs Ş, Demirbağ O (01 Haziran 2024) DO WE BURNOUT BY BEING OVERCOMMITTED TESTING AN EXTENDED EFFORT-REWARD IMBALANCE MODEL. Karadeniz Teknik Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Dergisi 14 27 77–96.
IEEE Ş. Örs ve O. Demirbağ, “DO WE BURNOUT BY BEING OVERCOMMITTED TESTING AN EXTENDED EFFORT-REWARD IMBALANCE MODEL”, KTÜSBD, c. 14, sy. 27, ss. 77–96, 2024.
ISNAD Örs, Şerife - Demirbağ, Orkun. “DO WE BURNOUT BY BEING OVERCOMMITTED TESTING AN EXTENDED EFFORT-REWARD IMBALANCE MODEL”. Karadeniz Teknik Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Dergisi 14/27 (Haziran 2024), 77-96.
JAMA Örs Ş, Demirbağ O. DO WE BURNOUT BY BEING OVERCOMMITTED TESTING AN EXTENDED EFFORT-REWARD IMBALANCE MODEL. KTÜSBD. 2024;14:77–96.
MLA Örs, Şerife ve Orkun Demirbağ. “DO WE BURNOUT BY BEING OVERCOMMITTED TESTING AN EXTENDED EFFORT-REWARD IMBALANCE MODEL”. Karadeniz Teknik Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Dergisi, c. 14, sy. 27, 2024, ss. 77-96.
Vancouver Örs Ş, Demirbağ O. DO WE BURNOUT BY BEING OVERCOMMITTED TESTING AN EXTENDED EFFORT-REWARD IMBALANCE MODEL. KTÜSBD. 2024;14(27):77-96.

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