Relationship Between The Facets of Job Satisfaction and The Dimensions Of Organizational Citizenship Behavior: Mediating Role of Organizational Commitment

Öz

The purpose of this study is to examine mediating role of affective commitment and continuance commitment on the relationship between the facets of job satisfaction and the dimensions of organizational citizenship behavior. The sample data are derived from a questionnaire survey of 199 in a group of companies in Istanbul in Turkey. Hierarchical regression analysis is used to analyze the data. The results indicate that affective commitment has a partial mediating role on the relationship between job satisfaction with work itself and altruism, and affective commitment has a perfect mediating role on the relationship between job satisfaction with fellow workers and altruism. Affective commitment has a perfect mediating role on the relationship between job satisfaction with company policies, supervisors and promotion, with work itself and with fellow worker, and civic virtue. Continuance commitment has a perfect mediating role on the relationship between job satisfaction with company policies, supervisors and promotion and sportsmanship. yöneticiler, terfi, işin kendisi ve iş arkadaşlarından memnuniyet ile örgütsel erdem arasındaki ilişkide tam ara değişken rolüne sahiptir. Devam bağlılığı; şirket politikaları, yöneticiler ve terfiden memnuniyet ile centilmenlik arasındaki ilişkide tam ara değişken rolü oynamaktadır

Anahtar Kelimeler

• job satisfaction, organizational commitment, organizational citizenship behavior, mediating effect

İŞ TATMİNİ BOYUTLARI İLE ÖRGÜTSEL VATANDAŞLIK BOYUTLARI İLİŞKİSİNDE ÖRGÜTSEL BAĞLILIK BOYUTLARININ ARA DEĞİŞKENLİK ROLÜ

Öz

Bu çalışmanın amacı “iş tatmini boyutları ile örgütsel vatandaşlık boyutları arasındaki ilişkide duygusal bağlılık ve devam bağlığının aracılık rolünü araştırmaktır. Veriler anket yöntemi ile İstanbul’da faaliyet gösteren 8 firmanın bağlı bulunduğu bir şirketler topluluğundan 199 çalışanın katılımı ile elde edilmiştir. Verilerin analizinde hiyerarşik regresyon analizinden yararlanılmıştır. Araştırmada şu sonuçlar elde edilmiştir: Duygusal bağlılık, işin kendisinden memnuniyet ile diğerkamlık (özgecilik) arasındaki ilişkide kısmi ara değişken rolüne sahiptir. Duygusal bağlılık; şirket politikaları, yöneticiler, terfi, işin kendisi ve iş arkadaşlarından memnuniyet ile örgütsel erdem arasındaki ilişkide tam ara değişken rolüne sahiptir. Devam bağlılığı; şirket politikaları, yöneticiler ve terfiden memnuniyet ile centilmenlik arasındaki ilişkide tam ara değişken rolü oynamaktadır

Anahtar Kelimeler

• İş tatmini, örgütsel adanmışlık, örgüt vatandaşlığı, ara değişken etkisi

Kaynakça

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