BibTex RIS Kaynak Göster

Personel Devrinin Nedenlerine İlişkin Geliştirilen Modellerin İncelenmesi

Yıl 2014, Cilt: 19 Sayı: 3, 289 - 311, 01.09.2014

Öz

To lose qualified personnel that is one of the most precious entities of organizations may affect not only organizations itself but also the working personnel. Therefore, organizations should accurately determine the reasons leading to personnel turnover and take necessary precautions. However, studies show that it is very hard to explain the concept of personnel turnover with a single model. This is because of the fact that personnel turnover process is very complex and consists of various behaviors, attitudes and decision-making components. This study aims to investigate the models developed towards personnel turnover processes in organizations and within this framework, models developed by March and Simon (1958), Mobley (1977), Price (1977), Steers and Mowday (1981), Rusbult and Farrell (1983), Hom and Griffeth (1995), Price (2001), Allen Shore and Griffeth (2003) and Peterson (2004) which commonly take place in foreign literature were included in the research. According to the research results, it was found that main variables of most of the models developed towards personnel turnover consist of work satisfaction, organizational commitment and organizational justice

Kaynakça

  • ALLEN, D.G., SHORE, L.M. and GRIFFETH, R.W. (2003). The Role of Perceived Organizational Support and Supportive Human Resource Practices in the Turnover Process. Journal of Management, 29(1): 99-118.
  • ARORA, R. (2000).Encyclopaedic Dictionary of Organization Behaviour. New Delhi: Sarup & Sons.
  • ASWATHAPPA, K. (2007). Human Resource and Personnel Management. New Delhi: Tata McGraw-Hill Education.
  • BARAK, M.E., NISSLY, J.A. ve LEVIN, A. (2001). Antecedents to Retention and Turnover among Child Welfare, Social Work, and Other Human Service Employees: What Can We Learn from Past Research? A Review and Metanalysis. Social Service Review, 75(4): 625-661.
  • BOZEMAN, D.P. ve PERREWE, P.L. (2001). The Effect of Item Content Overlap an Organizational Commitment Questionnaire- Turnover Cognitions Relationships. Journal of Applied Psychology, 86(1): 161-173.
  • BRANHAM, L. (2001). Keeping the People who Keep You in Business. New York: Amacom Books.
  • CHISHOLM, M., RUSSELL, D. ve HUMPHREYS, J. (2011). Measuring Rural Allied Health Workforce Turnover and Retention: What are the Patterns, Determinants and Costs? Australian Journal of Rural Health, 19: 81-88.
  • DEB, T. (2009). Compensation Management. New Delhi: Excel Books.
  • EĞİNLİ, A.T. (2009). Çalışanlarda İş Doyumu: Kamu ve Özel Sektör Çalışanlarının İş Doyumuna Yönelik Bir Araştırma. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 23(3): 35- 52.
  • EISENBERGER, R., HUNTINGTON, R., HUTCHISON, S. ve SOWA, D. (1986). Perceived Organizational Support. Journal of Applied Psychology, 71(3): 500-507.
  • EKİN, N.M. (1960). Memleketimizde İşçi Devir Mevzuunda Yapılan Araştırmalar ve Ortaya Koydukları Neticeler. Sosyal Siyaset Konferansları Dergisi, 9-10-11, 123- 192.
  • EREN, E. (2000). Örgütsel Davranış ve Yönetim Psikolojisi. İstanbul: Beta Basım Yayım Dağıtım.
  • FARRELL, D. ve RUSBULT, C.E. (1981). Exchange Variables as Predictors of Job Satisfaction, Job Commitment, and Turnover: The Impact of Rewards, Costs, Alternatives, and Investments. Organizational Behavior and Human Performance, 28(1): 78-95.
  • FAULKS, R.H. (1968). A Study of Employee Turnover Rates Associated with Four Different Training Procedures. Ms Thesis, Chapman College.
  • FRANK, F.D., FINNEGAN, R.P.ve TAYLOR, C.R. (2004). The Race for Talent: Retaining and Engaging Workers in the 21st Century. Human Resource Planning, 27(3): 12-25.
  • GEYLAN, R. (2009). İnsan Kaynakları Yönetimi, İnsan Kaynakları Yönetimi İşlevleri. G.N. Zeytinoğlu (Ed.). Genel İşletme. Eskişehir: Anadolu Üniversitesi Yayınları.
  • GÜRBÜZ, S. (2006). Örgütsel Vatandaşlık Davranışı ile Duygusal Bağlılık Arasındaki İlişkilerin Belirlenmesine Yönelik Bir Araştırma. Ekonomik ve Sosyal Araştırmalar Dergisi, 3(1): 48- 75.
  • HEILMANN, S.G. (2005). The Impact of Community Embeddedness on Turnover: An Investigation of the Moderating Effects of Career Plateauing, Occupational Portability, and Occupational Commutability. PhD Thesis, Indiana University.
  • HESS, C.E. (2007). The Moderating Effects of Teacher Self-Efficacy on the Relationship Between Job Satisfaction and Intent to Turnover. Ms Thesis, North Carolina State University.
  • HOLTOM, B.C., MITCHELL, T.R., LEE, T.W. ve EBERLY, M.B. (2008). Turnover and Retention Research: A Glance at the Past, a Closer Review of the Present, and a Venture into the Future. The Academy of Management Annals, 2(1): 231-274.
  • JEX, S.M. ve BRITT, T.W. (2008). Organizational Psychology: A Scientist-Practitioner Approach. New Jersey: John Wiley and Sons.
  • JOSEPH, D., NG, K.Y., KOH, C. ve ANG, S. (2007). Turnover of Information Technology Professionals: A Narrative Review, Meta-Analytic Structural Equation Modeling, and Model Development. Mis Quarterly, 31(3): 547-577.
  • KAYA, F. (2010). Hastanelerde Sözleşmeli Hemşirelerin İş Gücü Devrinin Hizmet Kalitesine Etkisi. Yüksek Lisans Tezi, Beykent Üniversitesi, İstanbul.
  • KIM, H. (2013). Meta-Analysis of Turnover Intention among Child Welfare Workers. PhD Thsesis, Houston University.
  • LAKER, D.R. (1991). Jop Search, Perceptions of Alternative Employment and Turnover. The Journal of Applied Business Research, 7(1): 6-15.
  • LEE, T.W. ve MOWDAY, R.T. (1987). Voluntarily Leaving an Organization: An Empirical Investigation of Steers and Mowday’s Model of Turnover. Academy of Management, 30(4): 721-743.
  • LEE, T.W. (1988). How Job Dissatisfaction Leads to Employee Turnover. Journal of Business and Psychology, 2(3): 263-271.
  • LEE, T.W. (1994). An Alternative Approach: The Unfolding Model of Voluntary Employee Turnover. Academy of Management Review,19(1): 51-89.
  • LONG, C.S., AJAGBE, M.A., NOR, K.M. ve SULEIMAN, E.S. (2012). The Approaches to Increase Employees’ Loyalty: A Review on Employees’ Turnover Models. Australian Journal of Basic and Applied Sciences, 6(10): 282-291.
  • MARCH, J.G. ve SIMON, H.A. (1958). Organizations. New York: John Wiley and Sons.
  • MCCORMICK, S.A. (2000). Effect of Information Obtained During the Interview Process on Employee Turnover. PhD Thesis, Bowling Green State University.
  • MİCHAUD, L. (2000). Turn the Tables on Employee Turnover: Five Keys to Maksimum Employee Retention. Manage, 52: 26-27.
  • MILLER, M.M. (1985). An Investigation into How Job Satisfaction and Organizational Commitment Affect Retention Decisions of Company Grade Officers in the Supply Career Field. Ms Thesis, Air University.
  • MOBLEY, W.H. (1977). Intermediate Linkages in the Relationship Between Job Satisfaction and Employee Turnover. Journal of Applied Psychology, 62(2), 237- 240.
  • MOBLEY, W.H. (1982). Employee Turnover, Causes, Consequences and, Control. Addison- Wesley.
  • NICHOLS, J.C. (1987). Turnover among Air Force Nurses. Ms Thesis, University of Utah.
  • PALSHA, S.A. (1989). A Study of Personal and Organizational Factors Contributing to Employee Turnover of Early Childhood Interventionists. PhD Thesis, University of North Carolina.
  • PETERSON, S.L. (2004). Toward a Theoretical Model of Employee Turnover: A Human Resource Development Perspective. Human Resource Development Review, 3(3): 209-227.
  • PRICE, J.L. and Mueller, C.W. (1986). Absenteeism and Turnover of Hospital Employees. Greenwich: JAI Press.
  • PRICE, J.L. (1977). The Study of Turnover. Ames: Iowa State University Press.
  • PRICE, J.L. (2001). Reflections on the Determinants of Voluntary Turnover. International Journal of Manpower, 22(7): 600-624.
  • RAMESH, A. (2007). Replicating and Extending Job Embeddedness Across Cultures: Employee Turnover in India and the United States. PhD Thesis, University of Maryland.
  • RHOADES, L., EISENBERGER, R. ve ARMELI, S. (2001). Affective Commitment to the Organization: The Contribution of Perceived Organizational Support. Journal of Applied Psychology, 86(5): 825-836.
  • RINGO, W.K.L. (2011). A Study of Job Satisfaction and Work Attitude Toward Post-80s Clothing Merchandisers In Hong Kong. Hong Kong Polytechnic University.
  • RODRIGUES, W. (2008). An Investigation Into Staff Retention Issues in a New Zealand District Health Board. Ms Thesis, Unitec New Zealand.
  • SABUNCUOĞLU, Z. (2011). İnsan Kaynakları Yönetimi. İstanbul: Beta Basım Yayım Dağıtım.
  • SHORE, L.M. ve SHORE, T.H. (1995). Perceived Organizational Support and Organizational Justice. R.S. Cropanzano and K.M. Kacmar (Eds.). Organizational Politics, Justice, and Support: Managing Social Climate at Work (p. 149-164). New York: Quorum Press.
  • SILVA, J.I. ve TOLEDO, M. (2009). Labor Turnover Costs and the Cyclical Behavior of Vacancies and Unemployment. Macroeconomic Dynamics,13(1): 76-96.
  • STEEL, R.P. and Mento, A.J. (1987). The Participation- Performance Controversy Reconsidered: Subordinate Competence as a Mitigating Factor. Group & Organization Studies, 12(4): 411-423.
  • STEERS, R.M. ve MOWDAY, R. (1981). Employee Turnover and Post- Decision Accommodation Processes. Research in Organizational Behavior, 3: 235-283.
  • ŞİMŞEK, M.Ş., AKGEMCİ, T. ve ÇELİK, A. (2001). Davranış Bilimlerine Giriş ve Örgütlerde Davranış. Ankara: Nobel Yayın Dağıtım.
  • TAMBAY, A. (2006). İşgören Devrinin Yönetimine İlişkin Tekstil Sektöründe Yapılan Bir Araştırma. Yüksek Lisans Tezi, Sütçü İmam Üniversitesi, Kahramanmaraş.
  • TANOVA, C. and Holtom, B.C. (2008). Using Job Embeddedness Factors to Explain Voluntary Turnover in Four European Countries. The International Journal of Human Resource Management, 19(9): 1553- 1568.
  • TAYLOR, S. (2010). Understanding Intent to Leave: A Quantitative Study of the Relationship between Job Satisfaction and Turnover Intent Of Clinical and Administrative Employees in Federal Health Care. PhD Thesis, Capella University.
  • TÜZÜN, İ.K. (2013). Konaklama İşletmelerinde İnsan Kaynakları Yönetimi Uygulamalarının Farklılıkları ve İşgücü Devir Hızıyla İlişkileri. İstanbul Üniversitesi İşletme Fakültesi Dergisi, 42(1): 61-76.
  • veterans Health Administration (VHA). (2002). The Business Case for Workforce Stability. VHA Research Series, USA, http://www.healthleadersmedia.com/pdf/white_papers/wp_vha_120103.pdf
  • WAYNE, S.J., SHORE, L.M. ve LINDEN, R.C. (1997). Perceived Organizational Support and Leader-Member Exchange: A Social Exchange Perspective. Akademy of Management Journal, 40(1): 82-111.
  • WEISS, H.M., MACDERMID, S.M., STRAUSS, R., KUREK, K.E., LE, B. ve ROBBINS, D. (2003). Retention in the Armed Forces: Past Approaches and New Research Directions. Purdue University, Military Family Research Insitute, https://www.mfri.purdue.edu/resources/public/reports/Retention%20in%20the%20 Armed%20Forces.pdf
  • WEST, M.S. (2000). Employee Turnover in Mexico: A Cultural Investigation of Causes. PhD Thesis, Arizona State University.
  • WESTLUND, S.G. (2007). Retaining Talent: Assessing Relationships Among Project Leadership Styles, Software Developer Job Satisfaction, and Turnover Intentions. PhD Thesis, Capella University.
  • WHITE, W.R. (2001). An Investigation and Analysis of Volunttary Emplyee Turnover in an Industrial Setting. PhD Thesis, Walden University.
  • YILMAZ, B. ve HALICI, A. (2010). İşgücü Devir Hızını Etkileyen Etmenler: Sekreterlik Mesleğinde Bir Araştırma. Uluslararası İktisadi ve İdari İncelemeler Dergisi. 2(4): 93-108.

PERSONEL DEVRİNİN NEDENLERİNE İLİŞKİN GELİŞTİRİLEN MODELLERİN İNCELENMESİ

Yıl 2014, Cilt: 19 Sayı: 3, 289 - 311, 01.09.2014

Öz

Örgütlerin, en değerli varlıkları olan nitelikli personelini kaybetmeleri, hem örgütleri hem de çalışan personeli olumsuz olarak etkileyebilmektedir. Bu nedenden dolayı örgütlerin, personel devrine neden olan faktörleri doğru bir şekilde belirlemeleri ve gerekli önlemleri almaları gerekmektedir. Ancak yapılan çalışmalar göstermektedir ki personel devri kavramını tek bir modelle açıklamak çok zordur. Çünkü personel devir süreci oldukça karmaşıktır ve çeşitli davranışları, tutumları ve karar verme bileşenlerini içermektedir. Bu çalışmayla örgütlerdeki personel devir süreçlerine ilişkin olarak geliştirilen modellerin incelenmesi amaçlanmış ve bu çerçevede, yabancı literatürde sıkça yer alan March ve Simon (1958), Mobley (1977), Price (1977), Steers ve Mowday (1981), Rusbult ve Farrell (1983), Hom ve Griffeth (1995), Price (2001), Allen Shore ve Griffeth (2003) ile Peterson (2004) modelleri araştırmaya dahil edilmiştir. Araştırma sonucunda personel devrine ilişkin olarak geliştirilen modellerin çoğunun ana değişkenlerini iş tatmini, örgütsel bağlılık ve örgütsel adaletin oluşturduğu görülmüştür

Kaynakça

  • ALLEN, D.G., SHORE, L.M. and GRIFFETH, R.W. (2003). The Role of Perceived Organizational Support and Supportive Human Resource Practices in the Turnover Process. Journal of Management, 29(1): 99-118.
  • ARORA, R. (2000).Encyclopaedic Dictionary of Organization Behaviour. New Delhi: Sarup & Sons.
  • ASWATHAPPA, K. (2007). Human Resource and Personnel Management. New Delhi: Tata McGraw-Hill Education.
  • BARAK, M.E., NISSLY, J.A. ve LEVIN, A. (2001). Antecedents to Retention and Turnover among Child Welfare, Social Work, and Other Human Service Employees: What Can We Learn from Past Research? A Review and Metanalysis. Social Service Review, 75(4): 625-661.
  • BOZEMAN, D.P. ve PERREWE, P.L. (2001). The Effect of Item Content Overlap an Organizational Commitment Questionnaire- Turnover Cognitions Relationships. Journal of Applied Psychology, 86(1): 161-173.
  • BRANHAM, L. (2001). Keeping the People who Keep You in Business. New York: Amacom Books.
  • CHISHOLM, M., RUSSELL, D. ve HUMPHREYS, J. (2011). Measuring Rural Allied Health Workforce Turnover and Retention: What are the Patterns, Determinants and Costs? Australian Journal of Rural Health, 19: 81-88.
  • DEB, T. (2009). Compensation Management. New Delhi: Excel Books.
  • EĞİNLİ, A.T. (2009). Çalışanlarda İş Doyumu: Kamu ve Özel Sektör Çalışanlarının İş Doyumuna Yönelik Bir Araştırma. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 23(3): 35- 52.
  • EISENBERGER, R., HUNTINGTON, R., HUTCHISON, S. ve SOWA, D. (1986). Perceived Organizational Support. Journal of Applied Psychology, 71(3): 500-507.
  • EKİN, N.M. (1960). Memleketimizde İşçi Devir Mevzuunda Yapılan Araştırmalar ve Ortaya Koydukları Neticeler. Sosyal Siyaset Konferansları Dergisi, 9-10-11, 123- 192.
  • EREN, E. (2000). Örgütsel Davranış ve Yönetim Psikolojisi. İstanbul: Beta Basım Yayım Dağıtım.
  • FARRELL, D. ve RUSBULT, C.E. (1981). Exchange Variables as Predictors of Job Satisfaction, Job Commitment, and Turnover: The Impact of Rewards, Costs, Alternatives, and Investments. Organizational Behavior and Human Performance, 28(1): 78-95.
  • FAULKS, R.H. (1968). A Study of Employee Turnover Rates Associated with Four Different Training Procedures. Ms Thesis, Chapman College.
  • FRANK, F.D., FINNEGAN, R.P.ve TAYLOR, C.R. (2004). The Race for Talent: Retaining and Engaging Workers in the 21st Century. Human Resource Planning, 27(3): 12-25.
  • GEYLAN, R. (2009). İnsan Kaynakları Yönetimi, İnsan Kaynakları Yönetimi İşlevleri. G.N. Zeytinoğlu (Ed.). Genel İşletme. Eskişehir: Anadolu Üniversitesi Yayınları.
  • GÜRBÜZ, S. (2006). Örgütsel Vatandaşlık Davranışı ile Duygusal Bağlılık Arasındaki İlişkilerin Belirlenmesine Yönelik Bir Araştırma. Ekonomik ve Sosyal Araştırmalar Dergisi, 3(1): 48- 75.
  • HEILMANN, S.G. (2005). The Impact of Community Embeddedness on Turnover: An Investigation of the Moderating Effects of Career Plateauing, Occupational Portability, and Occupational Commutability. PhD Thesis, Indiana University.
  • HESS, C.E. (2007). The Moderating Effects of Teacher Self-Efficacy on the Relationship Between Job Satisfaction and Intent to Turnover. Ms Thesis, North Carolina State University.
  • HOLTOM, B.C., MITCHELL, T.R., LEE, T.W. ve EBERLY, M.B. (2008). Turnover and Retention Research: A Glance at the Past, a Closer Review of the Present, and a Venture into the Future. The Academy of Management Annals, 2(1): 231-274.
  • JEX, S.M. ve BRITT, T.W. (2008). Organizational Psychology: A Scientist-Practitioner Approach. New Jersey: John Wiley and Sons.
  • JOSEPH, D., NG, K.Y., KOH, C. ve ANG, S. (2007). Turnover of Information Technology Professionals: A Narrative Review, Meta-Analytic Structural Equation Modeling, and Model Development. Mis Quarterly, 31(3): 547-577.
  • KAYA, F. (2010). Hastanelerde Sözleşmeli Hemşirelerin İş Gücü Devrinin Hizmet Kalitesine Etkisi. Yüksek Lisans Tezi, Beykent Üniversitesi, İstanbul.
  • KIM, H. (2013). Meta-Analysis of Turnover Intention among Child Welfare Workers. PhD Thsesis, Houston University.
  • LAKER, D.R. (1991). Jop Search, Perceptions of Alternative Employment and Turnover. The Journal of Applied Business Research, 7(1): 6-15.
  • LEE, T.W. ve MOWDAY, R.T. (1987). Voluntarily Leaving an Organization: An Empirical Investigation of Steers and Mowday’s Model of Turnover. Academy of Management, 30(4): 721-743.
  • LEE, T.W. (1988). How Job Dissatisfaction Leads to Employee Turnover. Journal of Business and Psychology, 2(3): 263-271.
  • LEE, T.W. (1994). An Alternative Approach: The Unfolding Model of Voluntary Employee Turnover. Academy of Management Review,19(1): 51-89.
  • LONG, C.S., AJAGBE, M.A., NOR, K.M. ve SULEIMAN, E.S. (2012). The Approaches to Increase Employees’ Loyalty: A Review on Employees’ Turnover Models. Australian Journal of Basic and Applied Sciences, 6(10): 282-291.
  • MARCH, J.G. ve SIMON, H.A. (1958). Organizations. New York: John Wiley and Sons.
  • MCCORMICK, S.A. (2000). Effect of Information Obtained During the Interview Process on Employee Turnover. PhD Thesis, Bowling Green State University.
  • MİCHAUD, L. (2000). Turn the Tables on Employee Turnover: Five Keys to Maksimum Employee Retention. Manage, 52: 26-27.
  • MILLER, M.M. (1985). An Investigation into How Job Satisfaction and Organizational Commitment Affect Retention Decisions of Company Grade Officers in the Supply Career Field. Ms Thesis, Air University.
  • MOBLEY, W.H. (1977). Intermediate Linkages in the Relationship Between Job Satisfaction and Employee Turnover. Journal of Applied Psychology, 62(2), 237- 240.
  • MOBLEY, W.H. (1982). Employee Turnover, Causes, Consequences and, Control. Addison- Wesley.
  • NICHOLS, J.C. (1987). Turnover among Air Force Nurses. Ms Thesis, University of Utah.
  • PALSHA, S.A. (1989). A Study of Personal and Organizational Factors Contributing to Employee Turnover of Early Childhood Interventionists. PhD Thesis, University of North Carolina.
  • PETERSON, S.L. (2004). Toward a Theoretical Model of Employee Turnover: A Human Resource Development Perspective. Human Resource Development Review, 3(3): 209-227.
  • PRICE, J.L. and Mueller, C.W. (1986). Absenteeism and Turnover of Hospital Employees. Greenwich: JAI Press.
  • PRICE, J.L. (1977). The Study of Turnover. Ames: Iowa State University Press.
  • PRICE, J.L. (2001). Reflections on the Determinants of Voluntary Turnover. International Journal of Manpower, 22(7): 600-624.
  • RAMESH, A. (2007). Replicating and Extending Job Embeddedness Across Cultures: Employee Turnover in India and the United States. PhD Thesis, University of Maryland.
  • RHOADES, L., EISENBERGER, R. ve ARMELI, S. (2001). Affective Commitment to the Organization: The Contribution of Perceived Organizational Support. Journal of Applied Psychology, 86(5): 825-836.
  • RINGO, W.K.L. (2011). A Study of Job Satisfaction and Work Attitude Toward Post-80s Clothing Merchandisers In Hong Kong. Hong Kong Polytechnic University.
  • RODRIGUES, W. (2008). An Investigation Into Staff Retention Issues in a New Zealand District Health Board. Ms Thesis, Unitec New Zealand.
  • SABUNCUOĞLU, Z. (2011). İnsan Kaynakları Yönetimi. İstanbul: Beta Basım Yayım Dağıtım.
  • SHORE, L.M. ve SHORE, T.H. (1995). Perceived Organizational Support and Organizational Justice. R.S. Cropanzano and K.M. Kacmar (Eds.). Organizational Politics, Justice, and Support: Managing Social Climate at Work (p. 149-164). New York: Quorum Press.
  • SILVA, J.I. ve TOLEDO, M. (2009). Labor Turnover Costs and the Cyclical Behavior of Vacancies and Unemployment. Macroeconomic Dynamics,13(1): 76-96.
  • STEEL, R.P. and Mento, A.J. (1987). The Participation- Performance Controversy Reconsidered: Subordinate Competence as a Mitigating Factor. Group & Organization Studies, 12(4): 411-423.
  • STEERS, R.M. ve MOWDAY, R. (1981). Employee Turnover and Post- Decision Accommodation Processes. Research in Organizational Behavior, 3: 235-283.
  • ŞİMŞEK, M.Ş., AKGEMCİ, T. ve ÇELİK, A. (2001). Davranış Bilimlerine Giriş ve Örgütlerde Davranış. Ankara: Nobel Yayın Dağıtım.
  • TAMBAY, A. (2006). İşgören Devrinin Yönetimine İlişkin Tekstil Sektöründe Yapılan Bir Araştırma. Yüksek Lisans Tezi, Sütçü İmam Üniversitesi, Kahramanmaraş.
  • TANOVA, C. and Holtom, B.C. (2008). Using Job Embeddedness Factors to Explain Voluntary Turnover in Four European Countries. The International Journal of Human Resource Management, 19(9): 1553- 1568.
  • TAYLOR, S. (2010). Understanding Intent to Leave: A Quantitative Study of the Relationship between Job Satisfaction and Turnover Intent Of Clinical and Administrative Employees in Federal Health Care. PhD Thesis, Capella University.
  • TÜZÜN, İ.K. (2013). Konaklama İşletmelerinde İnsan Kaynakları Yönetimi Uygulamalarının Farklılıkları ve İşgücü Devir Hızıyla İlişkileri. İstanbul Üniversitesi İşletme Fakültesi Dergisi, 42(1): 61-76.
  • veterans Health Administration (VHA). (2002). The Business Case for Workforce Stability. VHA Research Series, USA, http://www.healthleadersmedia.com/pdf/white_papers/wp_vha_120103.pdf
  • WAYNE, S.J., SHORE, L.M. ve LINDEN, R.C. (1997). Perceived Organizational Support and Leader-Member Exchange: A Social Exchange Perspective. Akademy of Management Journal, 40(1): 82-111.
  • WEISS, H.M., MACDERMID, S.M., STRAUSS, R., KUREK, K.E., LE, B. ve ROBBINS, D. (2003). Retention in the Armed Forces: Past Approaches and New Research Directions. Purdue University, Military Family Research Insitute, https://www.mfri.purdue.edu/resources/public/reports/Retention%20in%20the%20 Armed%20Forces.pdf
  • WEST, M.S. (2000). Employee Turnover in Mexico: A Cultural Investigation of Causes. PhD Thesis, Arizona State University.
  • WESTLUND, S.G. (2007). Retaining Talent: Assessing Relationships Among Project Leadership Styles, Software Developer Job Satisfaction, and Turnover Intentions. PhD Thesis, Capella University.
  • WHITE, W.R. (2001). An Investigation and Analysis of Volunttary Emplyee Turnover in an Industrial Setting. PhD Thesis, Walden University.
  • YILMAZ, B. ve HALICI, A. (2010). İşgücü Devir Hızını Etkileyen Etmenler: Sekreterlik Mesleğinde Bir Araştırma. Uluslararası İktisadi ve İdari İncelemeler Dergisi. 2(4): 93-108.
Toplam 62 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

   Dr.Mustafa Demirkıran Bu kişi benim

Doç.Dr.Ramazan Erdem Bu kişi benim

Yayımlanma Tarihi 1 Eylül 2014
Yayımlandığı Sayı Yıl 2014 Cilt: 19 Sayı: 3

Kaynak Göster

APA Demirkıran, .D., & Erdem, D. (2014). PERSONEL DEVRİNİN NEDENLERİNE İLİŞKİN GELİŞTİRİLEN MODELLERİN İNCELENMESİ. Süleyman Demirel Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 19(3), 289-311.