İŞ TATMİNİ BOYUTLARI İLE ÖRGÜTSEL VATANDAŞLIK BOYUTLARI İLİŞKİSİNDE ÖRGÜTSEL BAĞLILIK BOYUTLARININ ARA DEĞİŞKENLİK ROLÜ

Asst.Prof.Ömer Faruk Ünal

Relationship Between The Facets of Job Satisfaction and The Dimensions Of Organizational Citizenship Behavior: Mediating Role of Organizational Commitment

Yıl 2013, Cilt: 18 Sayı: 1, 243 - 269, 01.03.2013

Öz

The purpose of this study is to examine mediating role of affective commitment and continuance commitment on the relationship between the facets of job satisfaction and the dimensions of organizational citizenship behavior. The sample data are derived from a questionnaire survey of 199 in a group of companies in Istanbul in Turkey. Hierarchical regression analysis is used to analyze the data. The results indicate that affective commitment has a partial mediating role on the relationship between job satisfaction with work itself and altruism, and affective commitment has a perfect mediating role on the relationship between job satisfaction with fellow workers and altruism. Affective commitment has a perfect mediating role on the relationship between job satisfaction with company policies, supervisors and promotion, with work itself and with fellow worker, and civic virtue. Continuance commitment has a perfect mediating role on the relationship between job satisfaction with company policies, supervisors and promotion and sportsmanship. yöneticiler, terfi, işin kendisi ve iş arkadaşlarından memnuniyet ile örgütsel erdem arasındaki ilişkide tam ara değişken rolüne sahiptir. Devam bağlılığı; şirket politikaları, yöneticiler ve terfiden memnuniyet ile centilmenlik arasındaki ilişkide tam ara değişken rolü oynamaktadır

Anahtar Kelimeler

job satisfaction, organizational commitment, organizational citizenship behavior, mediating effect

Kaynakça

1. ALLEN, N. J. and Mayer, J. P. (1990), “The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization”, Journal of Occupational Psychology, 63:1-18.
2. AWAD, T. A. and Alhashemi, S. E. (2012), “Assessing the Effect of Interpersonal Communications on Employees' Commitment and Satisfaction”, International Journal of Islamic and Middle Eastern Finance and Management, 58(2), 134-156.
3. BARON, M. R. and Kenny D. A. (1986), “The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations”, Journal of Personality and Social Psychology, 51(6), 1173-1182.
4. BATEMAN, T. S. and Strasser, S. (1984), “A Longitudinal Analysis of the Antecedents of Organizational Commitment”, The Academy of Management Journal, l(27): 95-112.
5. BROWN, S. P and Peterson, R. A. (1993), “Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects”, Journal of Marketing Research, 30(1): 63-77.
6. ÇEKMECELİOĞLU, H. G. (2011), “Algılanan Örgüt İkliminin Çalışanların İş Tatmini, Duygusal ve Örgütsel Vatandaşlık Davranışları Üzerine Etkilerinin İncelenmesi”, İstanbul Üniversitesi İşletme Fakültesi İşletme İktisadı Enstitüsü Dergisi-Yönetim, 22(68), 30-47.
7. CETİN, M. O. (2006), “The Relationship between Job Satisfaction, Occupational and Organizational Commitments of Academics”, Journal of American Academy of Business, Cambridge, 8(1), 78-88.
8. CHIRCHILL, G. A., Ford, N. M. and Walker, O. C. (1976), Organizational Climate and Job Satisfaction in the Salesforce”, Journal of Marketing Research, 13(4): 323-332.
9. CULLEN, J. B., Victor, B. and Stephens, C. (1989) “An Ethical Weather Report: Assessing the Organization’s Ethical Climate”, Organizational Dynamics, 18(2), 50-62.
10. DEMİRCAN ÇAKAR, N. and Yıldız, S., 2009, “Örgütsel Adaletin İş Tatmini Üzerindeki Etkisi: “Algılanan Örgütsel Destek” Bir Ara Değişken Mi?”, The Effects of Organizational Justice on Job Satisfaction: is “Perceived Organizational Support” A Mediator?, Electronic Journal of Social Sciences, 8(28), 68-90.
11. DESHPANDE, S. P. (1996), “The Impact of Ethical Climate Types on Facet of Job Satisfaction: An Emprical Investigation”, Journal of Business Ethics, 15: 655-660.
12. DESSLER, G. (2008), Human Resource Management, 11th Edition, Prentice Hall, New Jersey.
13. DILEK, H. (2005), “Liderlik Tarzlarının ve Adalet Algısının; Örgütsel Bağlılık, İş Tatmini Ve Örgütsel Vatandaşlık Davranışı Üzerine Etkilerine Yönelik Bir Araştırma”, Unpublished PhD Thesis, Gebze Yüksek Teknoloji Enstitüsü Sosyal Bilimler Enstitüsü, Gebze.
14. DUBIN, R., Champoux, J. E. and Porter, L. W. (1975) “Central Life Interests and Organizational Commitment of Blue-Collar and Clerical Workers” Administrative Science Quarterly, September (20), 411-421.
15. EHRHART, M. G. (2004), “Leadership and Procedural Justice Climate Cıtızenship Behavior as Antecedents of Unit-Level Organizational”, Personnel Psychology, 57, 61-94
16. EHRHART, M. G. and Naumann, S. E. (2004), “Organizational Citizenship Behavior in Work Groups: A Group Norms Approach”, Journal of Applied Psychology, 89(6), 960-974.
17. ERKUŞ, A., Turunç, Ö. and Yücel, R. (2011), “Örgütsel Adalet ve Örgütsel Bağlılık Arasındaki İlişkilerde İçsel ve Dışsal İş Tatmininin Aracılık Rolü: Bankacılık Sektöründe Bir Araştırma”, Eskişehir Osmangazi Üniversitesi İİBF Dergisi, 6(1), 245-270.
18. ERTÜRK, A., Yılmaz, C. and Ceylan, A. (2004), “Promoting Organizational Citizenship Behaviors: Relative Effects of Job Satisfaction, Organizational Commitment, and Perceived Managerial Fairness”, METU Studies in Development, 31(December), 89-210.
19. FEINSTEIN, A. H. and Vondrasek, D. (2001), “A Study of Relationships between Job Satisfaction and Organizational Commitment Among Restaurant Employees”, Journal of Hospitality, Tourism, and Leisure Science, http://hotel.unlv.edu/pdf/jobSatisfaction.pdf, (accessed at September 22, 2011).
20. GARETH, R. J. (2007), Organizational Theory, Design and Change, Fifth Edition, Pearson Education, New Jersey.
21. GUNLU, E. Aksarayli, M. and Perçin, N. S. (2010), “Job Satisfaction and Organizational Commitment of Hotel Managers in Turkey”, International Journal of Contemporary Hospitality Management, 22(5), 693-717.
22. HARRISON, J. K. and Hubbard, R. (1998), “Antecedents to Organizational Commitment Among Mexican Employees of a U.S. Firm in Mexico”, The Journal of Social Psychology, 138(5): 609-623.
23. HENNE, D. and Locke, E. A. (1985), “Job Dissatisfaction: What Are Consequences?”, International Journal of Psychology, 20: 221-240.
24. HUANG, C. C., You, C. S. and Tsai, M. T. (2012), “A Multidimensional Analysis of Ethical Climate, Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behaviors”, Nursing Ethics,19(4) 513-529.
25. HUNT, S. D., Vood, V. R. and Chonko, L. B. (1989), “Corporate Ethical Values and Organizational Commitment in Marketing”, The Journal of Marketing, 53(3): 79-90
26. JACKSON, S. E. and Schuler, R. S. (2000), Managing Human Resources, 7th Edition, Sauth-Western Collage Publishing, New York.
27. JAHANGIR, N., Akbar, M. and Begum, N. (2006), “The Role of Social Power, Procedural Justice, Organizational Commitment, and Job Satisfaction to Engender Organizational Citizenship Behavior”, ABAC Journal, 26(3), 21- 36.
28. JAROS, S. J. (1997), “An Assessment of Meyer and Allen’s (1991) Three-Component Model of Organizational Commitment and Turnover Intentions”, Journal of Vocational Behavior, 51, 319–337.
29. JUN, M., Cai, S. and Shin, H. (2006) “TQM Practice in Maquiladora: Antecedents of Employee satisfaction and Loyalty”, Journal of Operations Management, 24: 791-812.
30. KELLEY, S. W and Dorsch, M. J. (1991), “Ethical Climate, Organizational Commitment, and Indebtedness Among Purchasing Executives”. Journal of Personal Selling and Sales Manage, 11(4): 55- 66.
31. KELLY, D. M. and Cullen, J. B. (2006), “Continuities and Extensions of Ethical Climate Theory: A Meta-Analytic Review, 69(2): 175-194.
32. KHAN, M. A. (2012), “Ethical Values and Work Related Outcomes: An Empirical Study of Pakistani Organizations”, African Journal of Business Management, 6(11), 3977-3987.
33. KOH, H. C. and Boo, E. H. Y. (2001), “The Link between Organizational Ethics and Job Satisfaction: A Study of Managers in Singapore”, Journal of Business Ethics, 29: 309-324.
34. KOH, H. C. and Boo, E. H. Y. (2004), “Organisational ethics and employee satisfaction and commitment", Management Decision, 42(5), 677-693.
35. MAYER, J. P., Allen, N. J. and Gellatly, I. R. (1990), “Affective and Continuance Commitment to the Organization: Evaluation of Measures and Analysis of Concurrent and Time-Lagged Relations”, Journal of Applied Psychology, 75(6): 710-720.
36. MAYER, R. C. and Schoorman, F. D. (1992), “Predicting Participation and Production Outcomes through a Two-Dimensional Model of Organizational Commitment”, The Academy of Management Journal, 35(3): 671-684.
37. MOWDAY, R. T. (1998), “Reflection on the Study and Relevance of Organizational Commitment”, Human Resource Management, 8(4): 387-401.
38. NAMASIVAYAM, K and Zhao, X, (2007), “An Investigation of the Moderating Effects of Organizational Commitment on the Relationships between Work–Family Conflict and Job Satisfaction among Hospitality Employees in India”, Tourism Management, 28, 1212–1223.
39. NEBEKER, D., Busso, L., Werenfels, P. D., Diallo, H., Czekajewski, A. and Ferdman, B (2001), “Airline Station Performance as a Function of Employee Satisfaction”, Journal of Quality Management, 6: 29-45.
40. NEWMAN, A., Thanacoody, R. ve Hui, W. (2011), “The Impact of Employee Perceptions of Training on Organizational Commitment and Turnover Intentions: A Study of Multinationals in the Chinese Service Sector”, The International Journal of Human Resource Management, 22(8), 1765-1787
41. OSHAGBEMI, T. (1999), “Overall Job Satisfaction: How Good are Single Versus Multiple-Item Measures?”, Journal of Managerial Psychology, 14(5): 388-403.
42. OSHAGBEMI, T. (2000), “Gender Differences in the Job Satisfaction of University Teachers”, Women in Management Review, 5(7): 331- 343.
43. OSHAGBEMI, T. (2003), “Personal Correlates of Job Satisfaction: Empirical Evidence from UK Universities”, International Journal of Social Economics, 30(12): 1210-1232.
44. OSHAGBEMI, T. and Hickson, C. (2003), “Some Aspects of Overall Job Satisfaction: a Binomial Logit Model”, Journal of Managerial Psychology, 18(4): 357-367.
45. RANDALL, D. M. (1987), “Commitment and the Organization: the Organization Man Revisited”, The Academy of Management Review, 12(3): 460–471.
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İŞ TATMİNİ BOYUTLARI İLE ÖRGÜTSEL VATANDAŞLIK BOYUTLARI İLİŞKİSİNDE ÖRGÜTSEL BAĞLILIK BOYUTLARININ ARA DEĞİŞKENLİK ROLÜ

Yıl 2013, Cilt: 18 Sayı: 1, 243 - 269, 01.03.2013

Asst.Prof.Ömer Faruk Ünal

Öz

Bu çalışmanın amacı “iş tatmini boyutları ile örgütsel vatandaşlık boyutları arasındaki ilişkide duygusal bağlılık ve devam bağlığının aracılık rolünü araştırmaktır. Veriler anket yöntemi ile İstanbul’da faaliyet gösteren 8 firmanın bağlı bulunduğu bir şirketler topluluğundan 199 çalışanın katılımı ile elde edilmiştir. Verilerin analizinde hiyerarşik regresyon analizinden yararlanılmıştır. Araştırmada şu sonuçlar elde edilmiştir: Duygusal bağlılık, işin kendisinden memnuniyet ile diğerkamlık (özgecilik) arasındaki ilişkide kısmi ara değişken rolüne sahiptir. Duygusal bağlılık; şirket politikaları, yöneticiler, terfi, işin kendisi ve iş arkadaşlarından memnuniyet ile örgütsel erdem arasındaki ilişkide tam ara değişken rolüne sahiptir. Devam bağlılığı; şirket politikaları, yöneticiler ve terfiden memnuniyet ile centilmenlik arasındaki ilişkide tam ara değişken rolü oynamaktadır

Anahtar Kelimeler

İş tatmini, örgütsel adanmışlık, örgüt vatandaşlığı, ara değişken etkisi

Kaynakça

1. ALLEN, N. J. and Mayer, J. P. (1990), “The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization”, Journal of Occupational Psychology, 63:1-18.
2. AWAD, T. A. and Alhashemi, S. E. (2012), “Assessing the Effect of Interpersonal Communications on Employees' Commitment and Satisfaction”, International Journal of Islamic and Middle Eastern Finance and Management, 58(2), 134-156.
3. BARON, M. R. and Kenny D. A. (1986), “The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations”, Journal of Personality and Social Psychology, 51(6), 1173-1182.
4. BATEMAN, T. S. and Strasser, S. (1984), “A Longitudinal Analysis of the Antecedents of Organizational Commitment”, The Academy of Management Journal, l(27): 95-112.
5. BROWN, S. P and Peterson, R. A. (1993), “Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects”, Journal of Marketing Research, 30(1): 63-77.
6. ÇEKMECELİOĞLU, H. G. (2011), “Algılanan Örgüt İkliminin Çalışanların İş Tatmini, Duygusal ve Örgütsel Vatandaşlık Davranışları Üzerine Etkilerinin İncelenmesi”, İstanbul Üniversitesi İşletme Fakültesi İşletme İktisadı Enstitüsü Dergisi-Yönetim, 22(68), 30-47.
7. CETİN, M. O. (2006), “The Relationship between Job Satisfaction, Occupational and Organizational Commitments of Academics”, Journal of American Academy of Business, Cambridge, 8(1), 78-88.
8. CHIRCHILL, G. A., Ford, N. M. and Walker, O. C. (1976), Organizational Climate and Job Satisfaction in the Salesforce”, Journal of Marketing Research, 13(4): 323-332.
9. CULLEN, J. B., Victor, B. and Stephens, C. (1989) “An Ethical Weather Report: Assessing the Organization’s Ethical Climate”, Organizational Dynamics, 18(2), 50-62.
10. DEMİRCAN ÇAKAR, N. and Yıldız, S., 2009, “Örgütsel Adaletin İş Tatmini Üzerindeki Etkisi: “Algılanan Örgütsel Destek” Bir Ara Değişken Mi?”, The Effects of Organizational Justice on Job Satisfaction: is “Perceived Organizational Support” A Mediator?, Electronic Journal of Social Sciences, 8(28), 68-90.
11. DESHPANDE, S. P. (1996), “The Impact of Ethical Climate Types on Facet of Job Satisfaction: An Emprical Investigation”, Journal of Business Ethics, 15: 655-660.
12. DESSLER, G. (2008), Human Resource Management, 11th Edition, Prentice Hall, New Jersey.
13. DILEK, H. (2005), “Liderlik Tarzlarının ve Adalet Algısının; Örgütsel Bağlılık, İş Tatmini Ve Örgütsel Vatandaşlık Davranışı Üzerine Etkilerine Yönelik Bir Araştırma”, Unpublished PhD Thesis, Gebze Yüksek Teknoloji Enstitüsü Sosyal Bilimler Enstitüsü, Gebze.
14. DUBIN, R., Champoux, J. E. and Porter, L. W. (1975) “Central Life Interests and Organizational Commitment of Blue-Collar and Clerical Workers” Administrative Science Quarterly, September (20), 411-421.
15. EHRHART, M. G. (2004), “Leadership and Procedural Justice Climate Cıtızenship Behavior as Antecedents of Unit-Level Organizational”, Personnel Psychology, 57, 61-94
16. EHRHART, M. G. and Naumann, S. E. (2004), “Organizational Citizenship Behavior in Work Groups: A Group Norms Approach”, Journal of Applied Psychology, 89(6), 960-974.
17. ERKUŞ, A., Turunç, Ö. and Yücel, R. (2011), “Örgütsel Adalet ve Örgütsel Bağlılık Arasındaki İlişkilerde İçsel ve Dışsal İş Tatmininin Aracılık Rolü: Bankacılık Sektöründe Bir Araştırma”, Eskişehir Osmangazi Üniversitesi İİBF Dergisi, 6(1), 245-270.
18. ERTÜRK, A., Yılmaz, C. and Ceylan, A. (2004), “Promoting Organizational Citizenship Behaviors: Relative Effects of Job Satisfaction, Organizational Commitment, and Perceived Managerial Fairness”, METU Studies in Development, 31(December), 89-210.
19. FEINSTEIN, A. H. and Vondrasek, D. (2001), “A Study of Relationships between Job Satisfaction and Organizational Commitment Among Restaurant Employees”, Journal of Hospitality, Tourism, and Leisure Science, http://hotel.unlv.edu/pdf/jobSatisfaction.pdf, (accessed at September 22, 2011).
20. GARETH, R. J. (2007), Organizational Theory, Design and Change, Fifth Edition, Pearson Education, New Jersey.
21. GUNLU, E. Aksarayli, M. and Perçin, N. S. (2010), “Job Satisfaction and Organizational Commitment of Hotel Managers in Turkey”, International Journal of Contemporary Hospitality Management, 22(5), 693-717.
22. HARRISON, J. K. and Hubbard, R. (1998), “Antecedents to Organizational Commitment Among Mexican Employees of a U.S. Firm in Mexico”, The Journal of Social Psychology, 138(5): 609-623.
23. HENNE, D. and Locke, E. A. (1985), “Job Dissatisfaction: What Are Consequences?”, International Journal of Psychology, 20: 221-240.
24. HUANG, C. C., You, C. S. and Tsai, M. T. (2012), “A Multidimensional Analysis of Ethical Climate, Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behaviors”, Nursing Ethics,19(4) 513-529.
25. HUNT, S. D., Vood, V. R. and Chonko, L. B. (1989), “Corporate Ethical Values and Organizational Commitment in Marketing”, The Journal of Marketing, 53(3): 79-90
26. JACKSON, S. E. and Schuler, R. S. (2000), Managing Human Resources, 7th Edition, Sauth-Western Collage Publishing, New York.
27. JAHANGIR, N., Akbar, M. and Begum, N. (2006), “The Role of Social Power, Procedural Justice, Organizational Commitment, and Job Satisfaction to Engender Organizational Citizenship Behavior”, ABAC Journal, 26(3), 21- 36.
28. JAROS, S. J. (1997), “An Assessment of Meyer and Allen’s (1991) Three-Component Model of Organizational Commitment and Turnover Intentions”, Journal of Vocational Behavior, 51, 319–337.
29. JUN, M., Cai, S. and Shin, H. (2006) “TQM Practice in Maquiladora: Antecedents of Employee satisfaction and Loyalty”, Journal of Operations Management, 24: 791-812.
30. KELLEY, S. W and Dorsch, M. J. (1991), “Ethical Climate, Organizational Commitment, and Indebtedness Among Purchasing Executives”. Journal of Personal Selling and Sales Manage, 11(4): 55- 66.
31. KELLY, D. M. and Cullen, J. B. (2006), “Continuities and Extensions of Ethical Climate Theory: A Meta-Analytic Review, 69(2): 175-194.
32. KHAN, M. A. (2012), “Ethical Values and Work Related Outcomes: An Empirical Study of Pakistani Organizations”, African Journal of Business Management, 6(11), 3977-3987.
33. KOH, H. C. and Boo, E. H. Y. (2001), “The Link between Organizational Ethics and Job Satisfaction: A Study of Managers in Singapore”, Journal of Business Ethics, 29: 309-324.
34. KOH, H. C. and Boo, E. H. Y. (2004), “Organisational ethics and employee satisfaction and commitment", Management Decision, 42(5), 677-693.
35. MAYER, J. P., Allen, N. J. and Gellatly, I. R. (1990), “Affective and Continuance Commitment to the Organization: Evaluation of Measures and Analysis of Concurrent and Time-Lagged Relations”, Journal of Applied Psychology, 75(6): 710-720.
36. MAYER, R. C. and Schoorman, F. D. (1992), “Predicting Participation and Production Outcomes through a Two-Dimensional Model of Organizational Commitment”, The Academy of Management Journal, 35(3): 671-684.
37. MOWDAY, R. T. (1998), “Reflection on the Study and Relevance of Organizational Commitment”, Human Resource Management, 8(4): 387-401.
38. NAMASIVAYAM, K and Zhao, X, (2007), “An Investigation of the Moderating Effects of Organizational Commitment on the Relationships between Work–Family Conflict and Job Satisfaction among Hospitality Employees in India”, Tourism Management, 28, 1212–1223.
39. NEBEKER, D., Busso, L., Werenfels, P. D., Diallo, H., Czekajewski, A. and Ferdman, B (2001), “Airline Station Performance as a Function of Employee Satisfaction”, Journal of Quality Management, 6: 29-45.
40. NEWMAN, A., Thanacoody, R. ve Hui, W. (2011), “The Impact of Employee Perceptions of Training on Organizational Commitment and Turnover Intentions: A Study of Multinationals in the Chinese Service Sector”, The International Journal of Human Resource Management, 22(8), 1765-1787
41. OSHAGBEMI, T. (1999), “Overall Job Satisfaction: How Good are Single Versus Multiple-Item Measures?”, Journal of Managerial Psychology, 14(5): 388-403.
42. OSHAGBEMI, T. (2000), “Gender Differences in the Job Satisfaction of University Teachers”, Women in Management Review, 5(7): 331- 343.
43. OSHAGBEMI, T. (2003), “Personal Correlates of Job Satisfaction: Empirical Evidence from UK Universities”, International Journal of Social Economics, 30(12): 1210-1232.
44. OSHAGBEMI, T. and Hickson, C. (2003), “Some Aspects of Overall Job Satisfaction: a Binomial Logit Model”, Journal of Managerial Psychology, 18(4): 357-367.
45. RANDALL, D. M. (1987), “Commitment and the Organization: the Organization Man Revisited”, The Academy of Management Review, 12(3): 460–471.
46. ROBBINS, S. P. (2000), Essentials of Organizational Behavior, Sixth Edition, Prentice Hall, New Jersey.
47. SALEHI, M. and Gholtash, A. (2011), “The Relationship between Job Satisfaction, Job Burnout and Organizational Commitment with the Organizational Citizenship Behavior among Members of Faculty in the Islamic Azad University –First District Branches, in order to Provide the Appropriate Model”, Procedia Social and Behavioral Sciences 15, 306- 310.
48. SCARPELLO, V. (1992), “Generalizing the Importance of Occupational and Career Views to Job Satisfaction Attitudes”, Journal of Organizational Behavior, 13: 125-140.
49. SCHAPPE, S. P. (1998), “The Influence of Job Satisfaction, Organizational Commitment, and Fairness Perceptions on Organizational Citizenship Behavior”, The Journal of Psychology, 132(3), 277-290.
50. SCHNEIDER, B., Brief, A. P. and Guzzo, R. A. (1996), “Creating a Climate and Culture for Sustainable Organizational Change”, Organizational Dynamics, 24 (4): 6-19
51. SCHWEPKER, C. H. (2001), “Ethical Climate’s Relationship to Job Satisfaction, Organizational Commitment, and Turnover Intention in Salesforce”, Journal of Business Research, 54: 39-72.
52. SCHWEPKER, C. H. and Good, D. J. (2004), “Marketing Control and Sales Force Customer Orientation”, Journal of Personal Selling & Sales Management, 24(3): 167–179.
53. SCHWEPKER, C. H. and Good, D. J. (2009) “Ethical Climate’s Influence on Sales Management Practices” Journal of Selling & Major Account Management,9(1):8-24
54. SCHWEPKER, C. H., Ferrell, O. C. and Ingram, T. N. (1997), “The Influence of Ethical Climate and Ethical Conflict on Role Stress in the Sales Force”, Journal of the Academy of Marketing Science, 25(2): 99- 108.
55. SHAFER, W. E. (2009), “Ethical Climate, Organizational-professional Conflict and Organizational Commitment, A study of Chinese auditors”, Accounting, Auditing & Accountability Journal, 22(7), 1087-1110.
56. SINGHAPAKDI, A., Sirgy, M. J., Lee, D. L. and Vitell, J. S. (2010), “The Effects of Ethics Institutionalization on Marketing Managers: The Mediating Role of Implicit Institutionalization and the Moderating Role of Socialization”, Journal of Macromarketing, 30(1), 77-92
57. STEER, M. R. (1977), “Antecedents and Outcomes of Organizational Commitment”, Administrative Sciences Quarterly, 22(1): 46-56
58. TSUI, M. T. and Huang, C. C. (2008), “The Relationship among Ethical Climate Types, Facets of Job Satisfaction, and the Three Components of Organizational Commitment: A Study of Nurses in Taiwan”, Journal of Business Ethics, 80:565–581.
59. ÜNÜVAR, T. G., (2006), “An Integrative Model Of Job Characteristics, Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behavior”, Unpublished PhD Thesis, The Graduate School Of Social Sciences Of Middle East Technical University, Ankara.
60. VALENTINE, S., Godkin, L. and Lucero, M. (2002), “Ethical Context, Organizational Commitment, and Person-Organization Fit”, Journal of Business Ethics, 41: 349-360.
61. VICTOR, B. and Cullen, J. B. (1988), “The Organizational Bases of Ethical Work Climates”, Administrative Science Quarterly, 33(1): 101- 125.
62. VITELL, S. J. and Hidalgo, E. R. (2006), “The Impact of Corporate Ethical Values and Enforcement of Ethical Codes on the Perceived Importance of Ethics in Business”, Journal of Business Ethics, 64(1): 31-43.
63. WASTI, S. A. (2000), “Meyer ve Allen’in Üç Boyutlu Örgütsel Bağlılık Ölçeğinin Geçerlilik ve Güvenilirlik Analizi”, Proceedings of 8. Ulusal Yönetim ve Organizasyon Kongresi, Nevşehir, 401-410.
64. WASTI, S. A. (2002), “Affective and Continuance Commitment to the Organization: Test of an Integrated Model in the Turkish Context, International Journal of Intercultural Relations”, 26, 525-550
65. ZEHİR, C., Elçi, M., and Savi, F. Z. (2003), ”Ethical Climate’s Relationship to Job Satisfaction, Organizational Commitment And Turnover Intention” Ethics 2003 Business and Professional Ethics Conference Proceeding, Hacettepe University, Ankara.
66. ZEHİR, C., Erdogan, E. and Basar, D. (2011), “The Relatonship Among Charismatic Leadership, Ethical Climate, Job Satisfaction and Organizational Commitment in Companies”, Journal of Global Strategic Management, December(10), 49-59
67. ZEHİR, C., Müceldili, B. and Zehir, S. (2012), “The Moderating Effect of Ethical Climate on the Relationship between Job Satisfaction and Organizational Commitment: Evidence from Large Companies in Turkey”, Procedia-Social and Behavioral Sciences, 58, 734-743.
68. ZEINABADI, H. and Salehi, K. (2011 ). “Role of procedural justice, trust, job satisfaction, and organizational commitment in Organizational Citizenship Behavior (OCB) of teachers: Proposing a modified social exchange model”, Procedia - Social and Behavioral Sciences 29, 1472- 1481.

Toplam 68 adet kaynakça vardır.

Ayrıntılar

Birincil Dil	Türkçe
Bölüm	Makaleler
Yazarlar	Asst.Prof.Ömer Faruk Ünal Bu kişi benim
Yayımlanma Tarihi	1 Mart 2013
Yayımlandığı Sayı	Yıl 2013 Cilt: 18 Sayı: 1

Kaynak Göster

APA	Ünal, .A.F. (2013). İŞ TATMİNİ BOYUTLARI İLE ÖRGÜTSEL VATANDAŞLIK BOYUTLARI İLİŞKİSİNDE ÖRGÜTSEL BAĞLILIK BOYUTLARININ ARA DEĞİŞKENLİK ROLÜ. Süleyman Demirel Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 18(1), 243-269.

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