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Algılanan Örgütsel Destek İle Örgütsel Bağlılık Arasındaki İlişkinin Analizi: Otel İşletmelerinde Bir Uygulama

Yıl 2012, Cilt: 17 Sayı: 1, 387 - 401, 01.03.2012

Öz

Kaynakça

  • 1. ALLEN, David G., Lynn M. Shore and Rodger W. Griffeth, (2003), The Role of Organizational Support and Supportive Human Resource Practices in the Turnover Processž, Journal of Management, Vol. 29, No. 1, p. 99-118.
  • 2. ARIKAN, Rauf (2000), Araştırma Teknikleri ve Rapor Yazma (3. Baskı), Ankara: Gazi Kitabevi.
  • 3. ASA, Yurdanur ve Nilþfer Dalkılıé (2008), Örgþtsel Bağlılıkta Üé Bileşen ve Yan Unsurlar Teorisine Yønelik Kþtahya Kamu Sektørþ Araştırmasıž, 16. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, 16-18 Mayıs, Antalya: İstanbul Kþltþr Üniversitesi, s. 852-857.
  • 4. AUBE, Caroline, Vincent Rousseau and Etselle M. Morin (2007), Perceived Organizational Support and Organizational Commitment the Moderating Effect of Locus of Control and Work Autonomyž, Journal of Managerial Psychology, Vol. 22, No. 5, p. 479-495.
  • 5. BECKER, Thomas E. (1992), Foci and Bases of Commitment: Are They Distinctions Worth Making?ž, Academy of Management Journal, Vol. 35, No. 1, p. 232-244.
  • 6. BERGMAN, Mindy E. (2006), The Relationship Between Affective and Normative Commitment: Review and Research Agendaž, Journal of Organizational Behavior, Vol. 27, p. 645-663.
  • 7. BISHOP, James W., Dow K. Scott and Susan M. Burroughs (2000), Support, Commitment, and Employee Outcomes in A Team Environmentž, Journal of Management, Vol. 26, No. 6, p. 1113-1132.
  • 8. BULUT, Ñağrı, Osman Ñulha, Melih Tþtþncþoğlu ve Ersoy Aksoy (2009), İésel ve Dışsal Ödþllerin Duygusal Bağlılık Üzerindeki Etkisi: İzmir İli ve Ñevresindeki Kobilerde Bir Araştırmaž, 17. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, 21-23 Mayıs. Eskişehir: Eskişehir Osmangazi Üniversitesi, s. 120-127.
  • 9. CHURCHILL Jr., Gilbert A. (1996), Basic Marketing Research (Third Edition), USA: The Dryden Press.
  • 10. CURRIE, Paul and Brian Dollery (2006), Organizational Commitment and Perceived Organizational Support in the NSW Policež, Policing: An International Journal of Police Strategies & Management, Vol. 29, No. 4, p. 741-756.
  • 11. ÑAKAR, Nigar Demircan ve Sibel Yıldız (2009), Örgþtsel Adaletin İş Tatmini Üzerindeki Etkisi: Algılanan Örgþtsel Destek Bir Ara Değişken mi?ž, Elektronik Sosyal Bilimler Dergisi, Cilt 8, Sayı 28, s. 68-90.
  • 12. EISENBERGER, R., Armeli, S., Rexwinkel, B., Lynch, P. D. and Rhoades, L. (2001), Reciprocation of Perceived Organizational Supportž, Journal of Applied Psychology, Vol. 86, No. 1, p. 42-51. 13. EISENBERGER, Robert, Jim Cummings, Stephen Armeli and Patrick Lynch (1997), Perceived Organizational Support, Discretionary Treatment, and Job Satisfactionž, Journal of Applied Psychology, Vol. 82, No. 5, p. 812-820.
  • 14. EISENBERGER, Robert, Peter Fasolo and Valerie Davis-LaMastro (1990), Perceived Organizational Support and Employee Diligence, Commitment, and Innovationž, Journal of Applied Psychology, Vol. 75, No. 1, p. 51-59.
  • 15. FERRIS, Kenneeth R. and Nıssım Aranya (1983), A Comparison of Two Organizational Commitment Scalesž, Personel Psychology, Vol. 36, p. 87-98.
  • 16. GAKOVIC, Anika and Lois E. Tetrick (2003), Perceived organizational support and work status: a comparison of the employment relationships of part-time and full-time employees attending university classesž, Journal of Organizational Behavior, Vol. 24, p. 649-666.
  • 17. HELLMAN, Chan M., Dale R. Fuqua and Jody Worley (2006), A Reliability Generalization Study on The Survey of Perceived Organizational Support: The Effects of Mean Age and Number of Items on Score Reliabilityž, Educational and Psychological Measurement, Vol. 66, No. 4, p. 631-642.
  • 18. HOCHWATER, Wayne A., Charles Kacmar, Pamela L. Perrewe and Diane Johnson (2003), Perceived Organizational Support as A Mediator of The Relationship Between Politics Perceptions and Work Outcomesž, Journal of Vocational Behavior, Vol. 63, p. 438-456.
  • 19. İBİCİOĞLU, Hasan (2000), Örgþtsel bağlılıkta paradigmatik uyumun yeriž, D.E.Ü.İ.İ.B.F. Dergisi, Cilt. 15, Sayı. 1, s. 13-22.
  • 20. LYNCH, D. Patrick, Robert Eisenberger and Stephen Armeli (1999), Perceived Organizational Support: Inferior Versus Superior Performance by Wary Employeesž, Journal of Applied Psychology, Vol. 84, No. 4, p. 467-483.
  • 21. MAKANJEE, Chandra Rekha, Yolanda F. Hartzer and Ilse L. Uys (2006), The Effect of Perceived Organizational Support on Organizational Commitment of Diagnostic Imaging Radiographersž, Radiography, Vol. 12, p. 118-126.
  • 22. MAXWELL, Gillian and Gordan Steele (2003), Organizational Commitment: A Study of Managers in Hotelsž, International Journal of Contemporary Hospitality Management, Vol. 15, No. 7, p. 362-369.
  • 23. MEYER, John P. and Natallia J. Allen (1997), Commitment in the Workplace Theory Research and Application, Sage Publications, California.
  • 24. MIZE, J. Kelly, Nancy Stanforth and Christine Johnson (2000), Perception of Retail Supervisorœs Ethical Behavior and Front-line Managersœ Organizational Commitmentž, Clothing and Textiles Research Journal, Vol. 18, No. 2, p. 100-110.
  • 25. MOIDEENKUTTY, Unnikammu, Gary Blau, Ravi Kumar and Ahamedali Nalakath (2001), Perceived Organisational Support as A Mediator of The Relationship of Perceived Situational Factors to Affective Organisational Commitmentž, Applied Psychology: An International Review, Vol. 50, No. 4, p. 615-634.
  • 26. OœDRISCOLL, Michael P. and Donna M. Randall (1999), Perceived Organizational Support, Satisfaction with Rewards, and Employee Job Involvement and Organizational Commitmentž, Applied Psychology: An International Review, Vol. 48, No. 2, p. 197-209.
  • 27. ÖZDEVECİOĞLU, Mahmut (2003), Algılanan ørgþtsel destek ile ørgþtsel bağlılık arasındaki ilişkilerin belirlenmesine yønelik bir araştırmaž, D.E.Ü.İ.İ.B.F. Dergisi, Cilt 18, Sayı 2, s. 113-130.
  • 28. PANACCIO, Alexandra and Christian Vandenberghe (2009), Perceived Organizational Support, Organizational Commitment and Ppsychological Well-being: A Longitudinal Studyž, Journal of Vocational Behavior, Vol. 75, p. 224-236.
  • 29. PIERCE, Margaret Anne and John W. Henry (1996), Computer Ethics: The Role of Personal, Informal, and Formal Codesž, Journal of Business Ethics, Vol. 15, p. 425-437.
  • 30. PIERCY, Nigel F., Dawid W. Cravens, Nikala Lane and Douglas W. Vorhies (2006), Driving Organizational Citizenship Behaviors and Salesperson in-role Behavior Performance: The Role of Management Control and Perceived Organizational Supportž, Journal of The Academy of Marketing Science, Vol. 34, No. 2, p. 244-262.
  • 31. RHOADES, Linda, Robert Eisenberger and Stephen Armeli (2001), Affective Commitment to The Organization: The Contribution of Perceived Organizational Supportž, Journal of Applied Psychology, Vol. 86, No. 5, p. 825-836.
  • 32. SERPER, Özer ve Mustafa Aytaé (2000), Örnekleme, (2. Baskı), Ezgi Kitabevi, Bursa.
  • 33. SHORE, L. M. and Tetrick, L. E. (1991), A Construct Validity of The Survey of Perceived Organizational Supportž, Journal of Applied Psychology, Vol. 76, No.5, p. 637-643.
  • 34. SHORE, Lynn McFarlane and Sandy J. Wayne (1993), Commitment and Employee Behavior: Comparison of Affective Commitment and Continuance Commitment with Perceived Organizational Supportž, Journal of Applied Psychology, Vol. 78, No. 5, p. 774-780.
  • 35. SLUSS, David M., Klimchak, Malayka and Jeanne J. Holmes (2008), Perceived Organizational Support as A Mediator Between Relational Exchange and Organizational Identificationž, Journal of Organizational Behavior, Vol. 73, p. 457-464.
  • 36. STAMPER, Christiana L. and Mark C. Johlke (2003), The Impact of Perceived Organizational Support on The Relationship Between Boundary Spanner Role Stress and Work Outcomesž, Journal of Management, Vol. 29, No. 4, p. 569-588.
  • 37. STINGLHAMBER, Florence and Christian Vandenberghe (2003), Organizations and Supervisors As Source of Support and Targets of Commitment: A Longitudinal Studyž, Journal of Organizational Behavior, Cilt 24, s. 251-270.
  • 38. WAYNE, Sandy J., Lynn M. Shore and Robert C. Liden (1997), Perceived Organizational Support and Leader-member Exchange: A Social Exchange Perspectivež, Academy of Management Journal, Vol. 40, No. 1, p. 82-111.
  • 39. YAZICIOĞLU, Yahşi ve Samiye Erdoğan (2004), SPSS Uygulamalı Bilimsel Araştırma Yöntemleri, Ankara: Detay Yayıncılık.
  • 40. YILDIRIM, M. Halit ve Yavuz Demirel (2009), Örgþtsel Gþven ile Örgþtsel Bağlılık Arasındaki İlişkinin İncelenmesi: Otomotiv Yan Sanayi Ñalışanlarına Yønelik Bir Araştırmaž, 17. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, 21-23 Mayıs, Eskişehir: Eskişehir Osmangazi Üniversitesi, s. 585-589.
  • 41. YOON, Jeongkoo and Shane R. Thye (2002), A Dual Process Model of Organizational Commitmentž, Work and Occupations, Vol. 29, No. 1, p. 97-124.
  • 42. YOZGAT, Uğur ve A. Fatma Şişman (2007), Yeniden Yapılanma Sþreci ve Bunun Ñalışanların İş Tatmini ve Örgþte Bağlılıkları Üzerindeki Etkisi Bir Kamu Kurumunda Araştırmaž, 15. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, 25-27 Mayıs, Sakarya: Sakarya Üniversitesi, s. 745-752.

ALGILANAN ÖRGÜTSEL DESTEK İLE ÖRGÜTSEL BAĞLILIK ARASINDAKİ İLİŞKİNİN ANALİZİ: OTEL İŞLETMELERİNDE BİR UYGULAMA

Yıl 2012, Cilt: 17 Sayı: 1, 387 - 401, 01.03.2012

Öz

Nevşehir ilinde bulunan 4 ve 5 yıldızlı otel işletmelerinde çalışan işgörenlerin örgütsel destek algılamaları ile örgütsel bağlılıkları arasındaki ilişkiyi irdelemeyi amaçlayan bu araştırma sonucunda; algılanan örgütsel destek ile duygusal ve normatif bağlılık arasında pozitif yönlü bir ilişki izlenirken, algılanan örgütsel destek ile devam bağlılığı arasında negatif yönlü bir ilişki bulunmuştur. Ayrıca, örgütsel destek algılamalarının duygusal, normatif ve devam bağlılığını etkilediği bulgusuna ulaşılmıştır

Kaynakça

  • 1. ALLEN, David G., Lynn M. Shore and Rodger W. Griffeth, (2003), The Role of Organizational Support and Supportive Human Resource Practices in the Turnover Processž, Journal of Management, Vol. 29, No. 1, p. 99-118.
  • 2. ARIKAN, Rauf (2000), Araştırma Teknikleri ve Rapor Yazma (3. Baskı), Ankara: Gazi Kitabevi.
  • 3. ASA, Yurdanur ve Nilþfer Dalkılıé (2008), Örgþtsel Bağlılıkta Üé Bileşen ve Yan Unsurlar Teorisine Yønelik Kþtahya Kamu Sektørþ Araştırmasıž, 16. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, 16-18 Mayıs, Antalya: İstanbul Kþltþr Üniversitesi, s. 852-857.
  • 4. AUBE, Caroline, Vincent Rousseau and Etselle M. Morin (2007), Perceived Organizational Support and Organizational Commitment the Moderating Effect of Locus of Control and Work Autonomyž, Journal of Managerial Psychology, Vol. 22, No. 5, p. 479-495.
  • 5. BECKER, Thomas E. (1992), Foci and Bases of Commitment: Are They Distinctions Worth Making?ž, Academy of Management Journal, Vol. 35, No. 1, p. 232-244.
  • 6. BERGMAN, Mindy E. (2006), The Relationship Between Affective and Normative Commitment: Review and Research Agendaž, Journal of Organizational Behavior, Vol. 27, p. 645-663.
  • 7. BISHOP, James W., Dow K. Scott and Susan M. Burroughs (2000), Support, Commitment, and Employee Outcomes in A Team Environmentž, Journal of Management, Vol. 26, No. 6, p. 1113-1132.
  • 8. BULUT, Ñağrı, Osman Ñulha, Melih Tþtþncþoğlu ve Ersoy Aksoy (2009), İésel ve Dışsal Ödþllerin Duygusal Bağlılık Üzerindeki Etkisi: İzmir İli ve Ñevresindeki Kobilerde Bir Araştırmaž, 17. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, 21-23 Mayıs. Eskişehir: Eskişehir Osmangazi Üniversitesi, s. 120-127.
  • 9. CHURCHILL Jr., Gilbert A. (1996), Basic Marketing Research (Third Edition), USA: The Dryden Press.
  • 10. CURRIE, Paul and Brian Dollery (2006), Organizational Commitment and Perceived Organizational Support in the NSW Policež, Policing: An International Journal of Police Strategies & Management, Vol. 29, No. 4, p. 741-756.
  • 11. ÑAKAR, Nigar Demircan ve Sibel Yıldız (2009), Örgþtsel Adaletin İş Tatmini Üzerindeki Etkisi: Algılanan Örgþtsel Destek Bir Ara Değişken mi?ž, Elektronik Sosyal Bilimler Dergisi, Cilt 8, Sayı 28, s. 68-90.
  • 12. EISENBERGER, R., Armeli, S., Rexwinkel, B., Lynch, P. D. and Rhoades, L. (2001), Reciprocation of Perceived Organizational Supportž, Journal of Applied Psychology, Vol. 86, No. 1, p. 42-51. 13. EISENBERGER, Robert, Jim Cummings, Stephen Armeli and Patrick Lynch (1997), Perceived Organizational Support, Discretionary Treatment, and Job Satisfactionž, Journal of Applied Psychology, Vol. 82, No. 5, p. 812-820.
  • 14. EISENBERGER, Robert, Peter Fasolo and Valerie Davis-LaMastro (1990), Perceived Organizational Support and Employee Diligence, Commitment, and Innovationž, Journal of Applied Psychology, Vol. 75, No. 1, p. 51-59.
  • 15. FERRIS, Kenneeth R. and Nıssım Aranya (1983), A Comparison of Two Organizational Commitment Scalesž, Personel Psychology, Vol. 36, p. 87-98.
  • 16. GAKOVIC, Anika and Lois E. Tetrick (2003), Perceived organizational support and work status: a comparison of the employment relationships of part-time and full-time employees attending university classesž, Journal of Organizational Behavior, Vol. 24, p. 649-666.
  • 17. HELLMAN, Chan M., Dale R. Fuqua and Jody Worley (2006), A Reliability Generalization Study on The Survey of Perceived Organizational Support: The Effects of Mean Age and Number of Items on Score Reliabilityž, Educational and Psychological Measurement, Vol. 66, No. 4, p. 631-642.
  • 18. HOCHWATER, Wayne A., Charles Kacmar, Pamela L. Perrewe and Diane Johnson (2003), Perceived Organizational Support as A Mediator of The Relationship Between Politics Perceptions and Work Outcomesž, Journal of Vocational Behavior, Vol. 63, p. 438-456.
  • 19. İBİCİOĞLU, Hasan (2000), Örgþtsel bağlılıkta paradigmatik uyumun yeriž, D.E.Ü.İ.İ.B.F. Dergisi, Cilt. 15, Sayı. 1, s. 13-22.
  • 20. LYNCH, D. Patrick, Robert Eisenberger and Stephen Armeli (1999), Perceived Organizational Support: Inferior Versus Superior Performance by Wary Employeesž, Journal of Applied Psychology, Vol. 84, No. 4, p. 467-483.
  • 21. MAKANJEE, Chandra Rekha, Yolanda F. Hartzer and Ilse L. Uys (2006), The Effect of Perceived Organizational Support on Organizational Commitment of Diagnostic Imaging Radiographersž, Radiography, Vol. 12, p. 118-126.
  • 22. MAXWELL, Gillian and Gordan Steele (2003), Organizational Commitment: A Study of Managers in Hotelsž, International Journal of Contemporary Hospitality Management, Vol. 15, No. 7, p. 362-369.
  • 23. MEYER, John P. and Natallia J. Allen (1997), Commitment in the Workplace Theory Research and Application, Sage Publications, California.
  • 24. MIZE, J. Kelly, Nancy Stanforth and Christine Johnson (2000), Perception of Retail Supervisorœs Ethical Behavior and Front-line Managersœ Organizational Commitmentž, Clothing and Textiles Research Journal, Vol. 18, No. 2, p. 100-110.
  • 25. MOIDEENKUTTY, Unnikammu, Gary Blau, Ravi Kumar and Ahamedali Nalakath (2001), Perceived Organisational Support as A Mediator of The Relationship of Perceived Situational Factors to Affective Organisational Commitmentž, Applied Psychology: An International Review, Vol. 50, No. 4, p. 615-634.
  • 26. OœDRISCOLL, Michael P. and Donna M. Randall (1999), Perceived Organizational Support, Satisfaction with Rewards, and Employee Job Involvement and Organizational Commitmentž, Applied Psychology: An International Review, Vol. 48, No. 2, p. 197-209.
  • 27. ÖZDEVECİOĞLU, Mahmut (2003), Algılanan ørgþtsel destek ile ørgþtsel bağlılık arasındaki ilişkilerin belirlenmesine yønelik bir araştırmaž, D.E.Ü.İ.İ.B.F. Dergisi, Cilt 18, Sayı 2, s. 113-130.
  • 28. PANACCIO, Alexandra and Christian Vandenberghe (2009), Perceived Organizational Support, Organizational Commitment and Ppsychological Well-being: A Longitudinal Studyž, Journal of Vocational Behavior, Vol. 75, p. 224-236.
  • 29. PIERCE, Margaret Anne and John W. Henry (1996), Computer Ethics: The Role of Personal, Informal, and Formal Codesž, Journal of Business Ethics, Vol. 15, p. 425-437.
  • 30. PIERCY, Nigel F., Dawid W. Cravens, Nikala Lane and Douglas W. Vorhies (2006), Driving Organizational Citizenship Behaviors and Salesperson in-role Behavior Performance: The Role of Management Control and Perceived Organizational Supportž, Journal of The Academy of Marketing Science, Vol. 34, No. 2, p. 244-262.
  • 31. RHOADES, Linda, Robert Eisenberger and Stephen Armeli (2001), Affective Commitment to The Organization: The Contribution of Perceived Organizational Supportž, Journal of Applied Psychology, Vol. 86, No. 5, p. 825-836.
  • 32. SERPER, Özer ve Mustafa Aytaé (2000), Örnekleme, (2. Baskı), Ezgi Kitabevi, Bursa.
  • 33. SHORE, L. M. and Tetrick, L. E. (1991), A Construct Validity of The Survey of Perceived Organizational Supportž, Journal of Applied Psychology, Vol. 76, No.5, p. 637-643.
  • 34. SHORE, Lynn McFarlane and Sandy J. Wayne (1993), Commitment and Employee Behavior: Comparison of Affective Commitment and Continuance Commitment with Perceived Organizational Supportž, Journal of Applied Psychology, Vol. 78, No. 5, p. 774-780.
  • 35. SLUSS, David M., Klimchak, Malayka and Jeanne J. Holmes (2008), Perceived Organizational Support as A Mediator Between Relational Exchange and Organizational Identificationž, Journal of Organizational Behavior, Vol. 73, p. 457-464.
  • 36. STAMPER, Christiana L. and Mark C. Johlke (2003), The Impact of Perceived Organizational Support on The Relationship Between Boundary Spanner Role Stress and Work Outcomesž, Journal of Management, Vol. 29, No. 4, p. 569-588.
  • 37. STINGLHAMBER, Florence and Christian Vandenberghe (2003), Organizations and Supervisors As Source of Support and Targets of Commitment: A Longitudinal Studyž, Journal of Organizational Behavior, Cilt 24, s. 251-270.
  • 38. WAYNE, Sandy J., Lynn M. Shore and Robert C. Liden (1997), Perceived Organizational Support and Leader-member Exchange: A Social Exchange Perspectivež, Academy of Management Journal, Vol. 40, No. 1, p. 82-111.
  • 39. YAZICIOĞLU, Yahşi ve Samiye Erdoğan (2004), SPSS Uygulamalı Bilimsel Araştırma Yöntemleri, Ankara: Detay Yayıncılık.
  • 40. YILDIRIM, M. Halit ve Yavuz Demirel (2009), Örgþtsel Gþven ile Örgþtsel Bağlılık Arasındaki İlişkinin İncelenmesi: Otomotiv Yan Sanayi Ñalışanlarına Yønelik Bir Araştırmaž, 17. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, 21-23 Mayıs, Eskişehir: Eskişehir Osmangazi Üniversitesi, s. 585-589.
  • 41. YOON, Jeongkoo and Shane R. Thye (2002), A Dual Process Model of Organizational Commitmentž, Work and Occupations, Vol. 29, No. 1, p. 97-124.
  • 42. YOZGAT, Uğur ve A. Fatma Şişman (2007), Yeniden Yapılanma Sþreci ve Bunun Ñalışanların İş Tatmini ve Örgþte Bağlılıkları Üzerindeki Etkisi Bir Kamu Kurumunda Araştırmaž, 15. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, 25-27 Mayıs, Sakarya: Sakarya Üniversitesi, s. 745-752.
Toplam 41 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

  Yrd.doç.dr.metin Kaplan Bu kişi benim

Prof.dr.adem Öğüt Bu kişi benim

Yayımlanma Tarihi 1 Mart 2012
Yayımlandığı Sayı Yıl 2012 Cilt: 17 Sayı: 1

Kaynak Göster

APA Kaplan, .Y., & Öğüt, P. (2012). ALGILANAN ÖRGÜTSEL DESTEK İLE ÖRGÜTSEL BAĞLILIK ARASINDAKİ İLİŞKİNİN ANALİZİ: OTEL İŞLETMELERİNDE BİR UYGULAMA. Süleyman Demirel Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 17(1), 387-401.