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Bilgi Yönetimi Uygulamalarının Hasta Güvenliğine Katkısı: Kavramsal Bir Çerçeve

Yıl 2010, Cilt: 15 Sayı: 3, 325 - 352, 01.09.2010

  Dr.Selma Altındiş

Öz

Anahtar Kelimeler

-

Kaynakça

  • 1. Renshaw, M., Vaughan, C., Ottewill, M., Ireland, A., Carmody, J. Clinical Incident Reporting: Wrong Time, Wrong Place. International Journal of Health Care Quality Assurance Vol. 21 No. 4, 2008, pp. 380- 384, 2007.
  • 2. Joshi, M.S., Anderson, J.F., Marwaha, S. A Systems Approach To Improving Error Reporting. Journal of Healthcare Information Management. Vol. 16 (1). pp.40-45, 2002.
  • 3. Beasley J.W., Escoto, K.H., Karsh B.T. Design Elements For A Primary Care Medical Error Reporting Sisytem.Wisconsin Medical Journal. Volume 103,N.1. pp.56-59, 2004.
  • 4. Vincent, C. Patient Safety. 1.edition. London: Elsevier, 2006.
  • 5. Vincent, C. & Coulter, A. Patient Safety: What About The Patient? Qual. Saf. Health Care. 11:76-80, 2002.
  • 6. Reynard J., Reynolds, J, Stevenson P., Practical Patient Safety. (1) New York, Oxford University Press, 2009.
  • 7. Kilbridge, M. P., Classen,D. C. The Informatics Opportunities At The Intersection Of Patient Safety And Clinical Informatics. Journal of the American Medical Informatics Association. Vol.15 (4), pp. 397-407, 2008.
  • 8. Ford, N., Mıller, D., Booth, A., O’rourke, A., Ralph J.,And Turnock , E. Information Retrieval For Evidence-Based Decision Makıng. Journal of Documentation, Vol. 55, No. 4, September, 1999.
  • 9. Abidi, S.S.R. Healthcare Knowledge Sharing: Purpose, Practices and Prospects. In R.K. Bali, Dwivedi, A. (Ed.), Healthcare Knowledge Management: Issues, Advances And Successes, İçinde (65–86). Springer, Heidelberg, 2006.
  • 10. Abidi, S.S.R. Healthcare Knowledge Management: The Art of The Possible. D. Riano, (Ed.) In Knowledge Management For Health Care Procedures: From Knowledge To Global Care. (1-20). Springer, 2008.
  • 11. Akgün, S. & Assaf, A.F. Sağlık Kuruluşlarında Hasta Güvenliği Kültürünü Nasıl Oluşturabiliriz? Hastane Yönetimi, Sayı: 11, 1-8, 2007.
  • 12. Alavi, M. & Leidner D.E. Knowledge Management And Knowledge Management Systems: Conceptual Foundations And Research Issues. MIS Quarterly, Vol. 25, No. 1 pp 107-136, 2001.
  • 13. Altındiş, S. Hasta Güvenliği Sağlamada Hastanın Rolü. Sağlık Düşüncesi Ve Tıp Kültürü Dergisi, Sayı.10, 98-101, 2009.
  • 14. Aydın, B. Akreditasyon Ve Hasta Güvenliği. H., Sur. (Ed.), Hasta Güvenliği Yaklaşımları (1) İçinde (231-264). İstanbul: Medipolitan Eğitim Ve Sağlık Vakfı Yayınları,2008.
  • 15.Bali, R.K., & Dwivedi, A.N., (Ed.). Healthcare Knowledge Management: Issues, Advances and Successes. Healthcare Knowledge Management: Issues, Advances And Successes. New York: Springer, 2007.
  • 16.Bali, R. K., Dwivedi, K., Naguib, A.R. Issues In Clinical Knowledge Management: Revisiting Healthcare Management. In R.K. Bali, Clinical Kowledge Management: Opportunities and Challenges, (1-10). Hershey, PA: Idea Group Publishing, 2005.
  • 17.Barutçugil, I. Bilgi Yönetimi (Birinci Baskı). İstanbul: Kariyer Yayınları, 2002.
  • 18.Beglaryan,, H., & Wong, J. Strategies For Hospitals To Improve Patient Safety: A Review Of The Research, 05.10.2005, www.Changefoundation.Com.
  • 19.Bhatt, G. D. Knowledge Management in Organizations: Examing The Interaction Bettween Technologies, Techniques, And People. Journal of Knowledge Management, Vol:5, No:1, 68-75, 2001.
  • 20.Botwinick L., Bisognano M., Haraden C. Leadership Guide To Patient Safety: Innovation Series. White Paper. Cambridge, Massachusetts: Institute For Healthcare Improvement.(14.8.2009).http://www. patientsafetyboard.org/desktopmodules/documents/documentsview.aspx? Tabid=0&Itemid=31896&Mid=5204&Wversion=Staging.
  • 21.Brooking Annie. Corporate Memory: Strategies For Knowledge Management, London: International Thomson Business Pres, 1999.
  • 22.Bruce S., Prior H, Katz A, Taylor M, Latosinsky S., Martens P.,De Coster C, Brownel M., Soodeen R.A..Application of Patient Safety Indicators In Manitoba: A First Look. (6. 8. 2009). http://www.umanitoba.ca/centres/ mchp/reports.html.
  • 23.Comité Européen De Normalisation, (CEN). Workshop Agreement. European Guide To Good Practice İn Knowledge Management. Part 1. Knowledge Management Framework. 22.3.2009. ftp://cenftp1.cenorm.be/ PUBLIC/CWAs/e-Europe/KM/CWA14924-01-2004-Mar.pdf.
  • 24.Chase, R, L. Knowledge Management Benchmarks. The Journal of Knowledge Management, Volume 1, Number 1, September, pp. 83-92, 1997.
  • 25.Cohen, M.M., Eustis, M.A., Gribbins, R.E. Changing The Culture Of Patient Safety: Leadership’s Role İn Health Care Quality İmprovement. Joint Commission Journal on Quality & Safety, 29(7), 329-335, 2003.
  • 26.Connelly, L.M. & Power, J.L. On-Line Patient Safety Climate Survey: Tool Development And Lessons Learned.(15.7.2009). Http://Www.Ncbi. Nlm.Nih.Gov/Books/Bv.Fcgi?Rid=Aps.Section.8013.
  • 27.Cooper, J.B., Gaba, DM, Liang, B., Woods, D., Blum, L.N. National Patient Safety Foundation Agenda For Research And Development In Patient Safety. Medgenmed. 11;2(3):E38. 14.5.2008. Available At; www.medscapc.com/medgenmed/patientsafety.
  • 28.Coulter, A. & Ellins, J. Improving Patient Safety. QQUIP(Quest For Quality And Improved Performance ) Patient-Focued Interventions A Review of The Evidence. (143-179). London: The Health Foundaiton, 2000.
  • 29. Davenport, T. H. Ve Prusak, L. İş Dünyasında Bilgi Yönetimi (Birinci Baskı). (G. Günay, Çev.). İstanbul: Rota Yayınları. (1998).
  • 30. Entwistle, V.A., Mello, M.M., Brennan, T.A. Advising Patients About Patient Safety: Current Initiatives Risk Shifting Responsibility. Joint Commission Journal On Quality And Patient Safety. 31 (9): 483–94, 2005.
  • 31. Firestone J., Mcelroy M. Doing Knowledge Management. The Learning Organization Journal, Vol. 12, No2, 2005.
  • 32. Ersoy, K. ve Çolak, M. Sağlık Yönetiminde Karar Verme ve Bilgi Gereksinimi. Yeni Türkiye Dergisi Sağlık Özel Sayısı, Cilt II: 1736–1740, 2001.
  • 33. Giles,S., Fletcher, M., Baker, M., Thomson, R. Incident Reporting And Analysis. In K., Walshe, R., Boaden, (Ed.). Patient Safety Research Into Practice.(1)(108-117). Berkshire: Open University Press, 2006.
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  • 35. Hindle, H., Braithwait, J., Iedem, R. Patient Safety Research: A Review of The Technical Literature. Sydney: University of New South Wale., (21.5.2008). http://www.med.unsw.edu.au/medweb.nsf/resources/Projects4/$file/cec_ patient_safety_30111.pdf.
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BİLGİ YÖNETİMİ UYGULAMALARININ HASTA GÜVENLİĞİNE KATKISI: KAVRAMSAL BİR ÇERÇEVE

Yıl 2010, Cilt: 15 Sayı: 3, 325 - 352, 01.09.2010

  Dr.Selma Altındiş

Öz

Hastane çalışanları, önemli miktarda veri yönetmek, hızla değişen tıbbi enformasyonu güncellemek, güncel bilgiyi sağlamak, hastalar için tüm uygun bakım değişikliklerini benimsemek zorundadır. Büyük miktarlardaki bilgi, değişen teknoloji, yeni ilaçlar ve tıbbi bakımın karmaşıklığı gibi unsurların tümü, tıbbi hatalar için elverişli bir ortama katkıda bulunur. Bu yüzden hasta güvenliği için bilgi yönetimi, dikkate alınması gereken bir konudur. Bilgi yönetimi, sağlık hizmetlerinin değerlendirilmesi, hizmet planlaması, bütünleştirilmiş bakım planları, hastalık yönetimi ve güvenli bakım verilmesi için temel anahtardır. Bu çalışmanın temel amacı, bilgi yönetimi ve hasta güvenliği kavramları çerçevesinde hastanelerdeki bilgi yönetimi faaliyetlerinin hasta güvenliğine katkısını vurgulamaktır. Çalışmada hasta güvenliği; sağlık hizmeti sunumu sırasında hastaya zarar verebilecek güvenli olmayan eylemlerin azaltılmasının yanı sıra en iyi uygulamaların kullanımı aracılığıyla optimal bakım sonuçlarına ulaşma olarak, bilgi yönetimi ise; organizasyon amaçlarını gerçekleştirmeye çalışan birey ve gruplar aracılığıyla bilgi toplama, yaratma, paylaşma ve dağıtmaya yönelik aktiviteleri organizasyon çapında koordine eden sistematik ve bütünleştirici bir süreç olarak tanımlanmaktadır

Anahtar Kelimeler

Bilgi Bilgi Yönetimi Hasta Güvenliği

Kaynakça

  • 1. Renshaw, M., Vaughan, C., Ottewill, M., Ireland, A., Carmody, J. Clinical Incident Reporting: Wrong Time, Wrong Place. International Journal of Health Care Quality Assurance Vol. 21 No. 4, 2008, pp. 380- 384, 2007.
  • 2. Joshi, M.S., Anderson, J.F., Marwaha, S. A Systems Approach To Improving Error Reporting. Journal of Healthcare Information Management. Vol. 16 (1). pp.40-45, 2002.
  • 3. Beasley J.W., Escoto, K.H., Karsh B.T. Design Elements For A Primary Care Medical Error Reporting Sisytem.Wisconsin Medical Journal. Volume 103,N.1. pp.56-59, 2004.
  • 4. Vincent, C. Patient Safety. 1.edition. London: Elsevier, 2006.
  • 5. Vincent, C. & Coulter, A. Patient Safety: What About The Patient? Qual. Saf. Health Care. 11:76-80, 2002.
  • 6. Reynard J., Reynolds, J, Stevenson P., Practical Patient Safety. (1) New York, Oxford University Press, 2009.
  • 7. Kilbridge, M. P., Classen,D. C. The Informatics Opportunities At The Intersection Of Patient Safety And Clinical Informatics. Journal of the American Medical Informatics Association. Vol.15 (4), pp. 397-407, 2008.
  • 8. Ford, N., Mıller, D., Booth, A., O’rourke, A., Ralph J.,And Turnock , E. Information Retrieval For Evidence-Based Decision Makıng. Journal of Documentation, Vol. 55, No. 4, September, 1999.
  • 9. Abidi, S.S.R. Healthcare Knowledge Sharing: Purpose, Practices and Prospects. In R.K. Bali, Dwivedi, A. (Ed.), Healthcare Knowledge Management: Issues, Advances And Successes, İçinde (65–86). Springer, Heidelberg, 2006.
  • 10. Abidi, S.S.R. Healthcare Knowledge Management: The Art of The Possible. D. Riano, (Ed.) In Knowledge Management For Health Care Procedures: From Knowledge To Global Care. (1-20). Springer, 2008.
  • 11. Akgün, S. & Assaf, A.F. Sağlık Kuruluşlarında Hasta Güvenliği Kültürünü Nasıl Oluşturabiliriz? Hastane Yönetimi, Sayı: 11, 1-8, 2007.
  • 12. Alavi, M. & Leidner D.E. Knowledge Management And Knowledge Management Systems: Conceptual Foundations And Research Issues. MIS Quarterly, Vol. 25, No. 1 pp 107-136, 2001.
  • 13. Altındiş, S. Hasta Güvenliği Sağlamada Hastanın Rolü. Sağlık Düşüncesi Ve Tıp Kültürü Dergisi, Sayı.10, 98-101, 2009.
  • 14. Aydın, B. Akreditasyon Ve Hasta Güvenliği. H., Sur. (Ed.), Hasta Güvenliği Yaklaşımları (1) İçinde (231-264). İstanbul: Medipolitan Eğitim Ve Sağlık Vakfı Yayınları,2008.
  • 15.Bali, R.K., & Dwivedi, A.N., (Ed.). Healthcare Knowledge Management: Issues, Advances and Successes. Healthcare Knowledge Management: Issues, Advances And Successes. New York: Springer, 2007.
  • 16.Bali, R. K., Dwivedi, K., Naguib, A.R. Issues In Clinical Knowledge Management: Revisiting Healthcare Management. In R.K. Bali, Clinical Kowledge Management: Opportunities and Challenges, (1-10). Hershey, PA: Idea Group Publishing, 2005.
  • 17.Barutçugil, I. Bilgi Yönetimi (Birinci Baskı). İstanbul: Kariyer Yayınları, 2002.
  • 18.Beglaryan,, H., & Wong, J. Strategies For Hospitals To Improve Patient Safety: A Review Of The Research, 05.10.2005, www.Changefoundation.Com.
  • 19.Bhatt, G. D. Knowledge Management in Organizations: Examing The Interaction Bettween Technologies, Techniques, And People. Journal of Knowledge Management, Vol:5, No:1, 68-75, 2001.
  • 20.Botwinick L., Bisognano M., Haraden C. Leadership Guide To Patient Safety: Innovation Series. White Paper. Cambridge, Massachusetts: Institute For Healthcare Improvement.(14.8.2009).http://www. patientsafetyboard.org/desktopmodules/documents/documentsview.aspx? Tabid=0&Itemid=31896&Mid=5204&Wversion=Staging.
  • 21.Brooking Annie. Corporate Memory: Strategies For Knowledge Management, London: International Thomson Business Pres, 1999.
  • 22.Bruce S., Prior H, Katz A, Taylor M, Latosinsky S., Martens P.,De Coster C, Brownel M., Soodeen R.A..Application of Patient Safety Indicators In Manitoba: A First Look. (6. 8. 2009). http://www.umanitoba.ca/centres/ mchp/reports.html.
  • 23.Comité Européen De Normalisation, (CEN). Workshop Agreement. European Guide To Good Practice İn Knowledge Management. Part 1. Knowledge Management Framework. 22.3.2009. ftp://cenftp1.cenorm.be/ PUBLIC/CWAs/e-Europe/KM/CWA14924-01-2004-Mar.pdf.
  • 24.Chase, R, L. Knowledge Management Benchmarks. The Journal of Knowledge Management, Volume 1, Number 1, September, pp. 83-92, 1997.
  • 25.Cohen, M.M., Eustis, M.A., Gribbins, R.E. Changing The Culture Of Patient Safety: Leadership’s Role İn Health Care Quality İmprovement. Joint Commission Journal on Quality & Safety, 29(7), 329-335, 2003.
  • 26.Connelly, L.M. & Power, J.L. On-Line Patient Safety Climate Survey: Tool Development And Lessons Learned.(15.7.2009). Http://Www.Ncbi. Nlm.Nih.Gov/Books/Bv.Fcgi?Rid=Aps.Section.8013.
  • 27.Cooper, J.B., Gaba, DM, Liang, B., Woods, D., Blum, L.N. National Patient Safety Foundation Agenda For Research And Development In Patient Safety. Medgenmed. 11;2(3):E38. 14.5.2008. Available At; www.medscapc.com/medgenmed/patientsafety.
  • 28.Coulter, A. & Ellins, J. Improving Patient Safety. QQUIP(Quest For Quality And Improved Performance ) Patient-Focued Interventions A Review of The Evidence. (143-179). London: The Health Foundaiton, 2000.
  • 29. Davenport, T. H. Ve Prusak, L. İş Dünyasında Bilgi Yönetimi (Birinci Baskı). (G. Günay, Çev.). İstanbul: Rota Yayınları. (1998).
  • 30. Entwistle, V.A., Mello, M.M., Brennan, T.A. Advising Patients About Patient Safety: Current Initiatives Risk Shifting Responsibility. Joint Commission Journal On Quality And Patient Safety. 31 (9): 483–94, 2005.
  • 31. Firestone J., Mcelroy M. Doing Knowledge Management. The Learning Organization Journal, Vol. 12, No2, 2005.
  • 32. Ersoy, K. ve Çolak, M. Sağlık Yönetiminde Karar Verme ve Bilgi Gereksinimi. Yeni Türkiye Dergisi Sağlık Özel Sayısı, Cilt II: 1736–1740, 2001.
  • 33. Giles,S., Fletcher, M., Baker, M., Thomson, R. Incident Reporting And Analysis. In K., Walshe, R., Boaden, (Ed.). Patient Safety Research Into Practice.(1)(108-117). Berkshire: Open University Press, 2006.
  • 34. Gupta, S., Sharma, S.L., Dutta, K. Using Knowledge Mapping To Support Knowledge Management in Health Organizations. (24.8.2009). http://library.igcar.gov.in/readit2007/conpro/htmls/s2.html.
  • 35. Hindle, H., Braithwait, J., Iedem, R. Patient Safety Research: A Review of The Technical Literature. Sydney: University of New South Wale., (21.5.2008). http://www.med.unsw.edu.au/medweb.nsf/resources/Projects4/$file/cec_ patient_safety_30111.pdf.
  • 36. Hirakis, O. & Karakounos, S. Goals And Benefits of Knowledge Management In Healthcare. In A. Lazakidou (Ed.). Handbook Of Research On Informatics In Healthcare And Biomedicine. (193-200). İdea Grup Inc, 2006.
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  • 46. Lau, F. Toward A Conceptual Knowledge Management Framework In Health. Perspectives İn Health Information Management, 1:8 (September 20, 2004).
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  • 48. Lee, C.Y.F. Improving Patient Safety Through A Total Quality Culture. Yüksek Lisans Tezi, University Of Bradford, Bradford, UK, 2006.
  • 49. Lehaney, B., Clarke, S., Coakes, E., Jack, G.,(Ed.). Beyond Knowledge Management. Hershey, PA: Idea Group Publishing, 2004.
  • 50. Malhotra, Y. Knowledge Management For The New World of Business. 15.4.2008. http://www.brint.com/km/whatis.html.
  • 51. Malhotra, Y. Is Knowledge the Ultimate Competitive Advantage? Business Management Asia. September, Q ¾, 66-69, 2003.
  • 52. Metaxiotis, K., Healtcare Knowledge Mnagement. Murray E. Jennex (Ed.), Knowledge Management: Concepts, Methodologies, Tools, And Applications. (1871-1880). Information Science Reference, 2008.
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  • 54. Nieva, V. F., Sorra, J. “Safety Culture Assessment: A Tool For Improving Patient Safety In Healthcare Organizations” Quality and Safety in Health Care.12. 17-23, 2003.
  • 55. Nonaka, Ikujiro. A Dynamic Theory of Organizational Knowledge Creation. Organization Science (5:1), February, pp. 14-37, 1994.
  • 56. Nonaka, I. & Takeuchi, H. The Knowledge-Creating Company. Oxford: Oxford University Press, 1995.
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  • 60. Parker, D. & Lawton, R. Inident Reporting And Analysis. In K., Walshe, R., Boaden, (Ed.). Patient Safety Research Into Practice.(1). (31-40). Berkshire: Open University Press, 2004.
  • 61. Parker, D. Root Cause Analysis: İs İt The Answer?. In M Mccarthy, M Brookes (Eds). Patient Safety Research: European Research Reviews. London: UK Faculty Of Public Health, 2008.
  • 62. Persson, A. Stirna J., Aggestam, L. How To Disseminate Professional Knowledge İn Healthcare: The Case Of Skaraborg Hospital. Journal of Cases On Information Technology, 10 (4), 41-64, 2008.
  • 63. Price, S. & Summers, R. Clinical Knowledge Management: The Role Of An Integrated Drug Delivery System. In R. K. Bali, (Ed.), Clinical Knowledge Management: Opportunities And Challenges (Pp. 182-195). Hershey, PA: Idea Group Publishing, 2005.
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  • 65.Raschke, R.A., Gollihare, B., Wunderlich, T.A., Guidry, J.R., Leibowitz, A.I., Peirce, J.C., Et Al. A Computer Alert System To Prevent Injury From Adverse Drug Events: Development And Evaluation İn A Community Teaching Hospital. JAMA, 280(15):1317–20, 1998.
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  • 72. Soar, Jeffrey. Improving Health And Public Safety Through Knowledge Management. In Thailand International Conference On Knowledge Management. 24-25 November 2004, Bangkok, Thailand.
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  • 78.Walsh, K. & Jiju, A. Improving Patient Safety And Quality. International Journal Of Health Care Quality Assurance. Vol:20, pp. 107-115, 2007.
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  • 81.Wickramasinghe N. & Geisler, E. The Adoption And Implementation of Knowledge Management ın Healthcare Operations. In M. Khosrow-Pour, (Ed.) Managing Worldwide Operations & Communications With Information Technology, (91-95). New York: Idea Group Inc, 2007.
  • 82.Wiig K.M. Knowledge Management: An Introduction And Perspective. The Journal of Knowledge Management. Vol. 1 No. 1, pp. 6-14, 1997a.
  • 83.Wiig K.M. Integrating Intellectual Capital And Knowledge Management. Long Range Planning, Vol.30(3), 399-405, 1997b.
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  • 86.Zack, H.M. Developing A Knowledge Strategy. California Management Review, 41(3), 125–145, 2007.
Toplam 86 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

  Dr.Selma Altındiş Bu kişi benim

Yayımlanma Tarihi 1 Eylül 2010
Yayımlandığı Sayı Yıl 2010 Cilt: 15 Sayı: 3

Kaynak Göster

APA Altındiş, .D. (2010). BİLGİ YÖNETİMİ UYGULAMALARININ HASTA GÜVENLİĞİNE KATKISI: KAVRAMSAL BİR ÇERÇEVE. Süleyman Demirel Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 15(3), 325-352.