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DECISION SUPORT SYSTEM FOR PERSONNEL EVALUATION SYSTEM

Yıl 2018, Cilt: 23 Sayı: 3, 937 - 960, 30.07.2018

Öz

In this study; the development of a decision support system for the design of a personnel appraisal system consisting of job appraisal, personal characteristics and performance appraisals for jobs done by blue-collar personnel in a medium-sized business and effective use of this system. Performance appraisal system is composed of three main components: a) Job Appraisal b) Personal Characteristics and c) Performance Appraisal. As part of this study, a personnel appraisal system including these three components and a decision support system that will help in running the system have been designed. When the decision suport system is activated, initially a home screen appears and helps direct the user to access all modules of the system. Seven buttons appear on the home screen as Job Appraisal System, Job Appraisal, Employee Info, Performance Appraisal System, Performance Appraisal, Parameters, and Payment. Through the buttons on the home screen, decision maker is able to access to any module and continue onwards. Using these buttons, decision maker can reach any of the systems and organize data, update the system, save personnel info and evaluate the personnel and the job. The changes made by decision makers, data entries, and data needed to calculate the payment could be uploaded to the database. While calculating the payments, all data of personnel appraisal system is extracted and stored in payment database for each personnel and decision maker can finalize each personnel’s payment clicking on single button by using inserted formulas and calculations.

Kaynakça

  • AHMED, N.U.(1989). ”An Analytic Technique To Develop Factor Weights In Job Evaluation”. The Mid-Atlantic Journal of Business, 25(5): 1-6.
  • AKYILDIZ, H. ve GÜNGÖR, İ. (2007). “Analysis Of The Practice Of Job Evaluation In The Meta Industry In Turkey”, International Journal of Human Resources Management, 18(8): 1539-1556.
  • BATEMAN, T.S. ve ORGAN, D.W. (1983). “Job satisfaction and the good soldier : The relationship between affect and employee citizenship”. Academy of Management Journal, 26: 587-595.
  • BENDER, A.F. ve PİGEYRE, F. (2016). “Job Evaluation And Gender Pay Equity : A French Example”, Equality, Diversity and Inclusion : An International Journal, 36 (4): 267-279.
  • BORMAN, W.C. ve MOTOWİDLO, S.J. (1993). “Expanding The Criterion Domain To Include Elements Of Contextual Performance”, In N.Schmitt and W.C. Borman (Eds), Personnel Selection in Organizations (pp. 71-98), New York, Jossey-Bass.
  • CHARNES, A., COOPER, W.W. ve FERGUSON, R.O. (1955). “Optimal estimation of executive compensation by linear programming”, Management Science, 1(1): 138-151.
  • CHEN, L.F. ve JİANG, W.D. (2011). “Managerial job evaluation based on point-factor method and IAHP in enterprises”, Soft Science, 11(4): 100-105.
  • ÇETİNYOKUŞ, T. ve GÖKÇEN, H.(2002). “Borsada Teknik Göstergelerle Analiz İçin Bir Karar Destek Sistemi”, Gazi Üni. Müh. Mim. Fak. Dergisi, 17(1): 43-58.
  • COLEMAN, V.I. ve BORMAN, W.C. (2000). “Investigating The Underlying Structure Of The Citizenship Performance Domain”, Human Resource Management Review, 10 (1): 25-44.
  • CONYON, M., PECK, S. ve READ, L. (2001). “Performance Pay And Corporate Structure In UK Firms”, European Management Journal, 19 (1): 73-82.
  • DAS, B. ve GARCIA-DIAZ, A. (2001). “Factor selection guidelines for job evaluation : A computerized statistical procedure”, Computers and Industrial Engineering, 40: 259-272.
  • DAĞDEVİREN, M. AKAY D. Ve KURT, M. (2004). “İş değerlendirme sürecinde analitic hiyerarşi prosesi ve uygulaması”, Gazi Üniversitesi Mühendislik Mimarlık Fakültesi Dergisi, 19(2): 100-105.
  • DOĞAN, A., ONDER, E. ve DEMİR, R. (2014). “Assessment Turkish HR professionals on determining the importance of factors in point factor as a method of job evaluation”, European Journal of Business and Management, 6(29): 1-13.
  • DOHMEN TJ. (2004). “Performance, Seniority, And Wages: Formal Salary Systems And Individual Earnings Profiles”. Labour Economics, 11(6): 741-763.
  • GOODMAN, S.A. ve SVYANTEK D.J. (1999). “Person-Organization Fit And Contextual Performance: Do Shared Values Matter”, Journal of Vocational Behavior, (55): 254-275.
  • GÖKÇEN, H. (2011). Yönetim Bilgi / Bilişim Sistemleri : Analiz ve Tasarım, Afşar Matbaacılık, Ankara.
  • GUPTA, J.N.D. ve AHMED, N.U. (1988). “A goal programming approach to job evaluation”, Computers and Engineering, 14: 147-152.
  • GUPTA, S. ve CHAKRABORTY, M. (1998). “Job Evaluation In Fuzzy Environment”, Fuzzy Sets and Systems, (100): 71-76.
  • HENEMAN, R.L. (2000). “The Changing Nature Of Pay Systems And The Need For New Midrange Theories of Pay”, Human Resource Management Review, 10(3): 245-247.
  • ISMAİL, A., RAZAK, M.R.A. ve IBRAHİM, Z. (2016). “Performance based pay management as a determinant of extrinsic and intrinsic job satisfaction”, International Conference on Ethics of Business, Economics and Social Science, 104-114.
  • KAHYA, E. (2006a). “Metal İş Kolunda Bir İşletme İçin İşdeğerleme Sisteminin Geliştirilmesi”, Endüstri Mühendisliği Dergisi, 17(4): 2-21.
  • KAHYA, E. (2006b). “Revising the Metal Industry Job Evaluation System for blue-collar jobs”, Compensation & Benefits Review, 38(6): 49-63.
  • KAHYA, E. (2018). Personel (İş ve Performans) Değerlemesi, Eskişehir Osmangazi Üniversitesi Endüstri Müh. Bölümü, Eskişehir.
  • KAHYA, E. (2018). “A wage model consisted of job evaluation, employee characteristics and job performance”. Pamukkale Üniversitesi Mühendislik Bilimleri Dergisi, 24(4) : 720-729.
  • KAHYA, E. (baskıda b). “A Wage Scheme Based on Job and Performance Evaluations”. Eskişehir Osmangazi Üniversitesi İİBF Dergisi.
  • KAREEM, B., OKE, P.K., ATETEDAYE, A.F. ve LAWAL, A.S. (2011). “Development of a point rating model for job-manpower evaluation in an organization”, Journal of Applied Mathematics & Bioinformatics, 1(1): 195-206.
  • KUTLU, A.C., EKMEKÇİOĞLU, M. ve KAHRAMAN, C. (2013). “A fuzzy multi-criteria approach to point-factor method for job evaluation”, Journal of Intelligent & Fuzzy Systems, 25: 659-671.
  • KUTLU, A.C., BEHRET, H. ve KAHRAMAN, C. (2014). “A fuzzy inference sysrtem for multiple criteria job evaluation using fuzzy AHP”, Journal of Multiple-Volued Logic & Soft Computing, 23(1/2): 113-133.
  • LAWLER III, E.E. (2003). “Reward Practices And Performance Management System Effectiveness”, Organizational Dynamics, 32(4): 396-404.
  • Metal Sanayii İş Gruplandırma Sistemi, Türk Metal Sanayiciler Sendikası Yayını, 1996.
  • MORGESON, F.P., CAMPİON, M. A. ve MAERTZ, C.P. (2001). “Understanding Pay Satisfaction : The Limits Of A Compensation System Implementation”, Journal of Business and Psychology, 16(1): 133-149.
  • OLSON, C.A., SCHWAB, D.P. ve RAU, B. L. (2000). “The Effects Of Local Market Conditions On Two Pay-Setting Systems In The Federal Sector”, Industrial&Labor Relations Review, 53(2): 272-289.
  • PİTTEL, M. (1999). “Recalibrating Point Factor Job Evaluation Plans To Reflect Labor Market Pay Levels”, Workspan, (42): 29-33.
  • ROTUNDO, M. ve SACKETT, P.R. (2004). “Specific Versus General Skills And Abilities: A Job Level Examination Of Relationships With Wage”, Journal of Occupational and Organizational Psychology, (77): 127-148.
  • SANDBERG, P.K. (2017). “Intertwining Gender İnequalities And Gender-Neutral Legitimacy In Job Evaluation And Performance-Related Pay”, Gender, Work & Organization, 24(2): 156-170.
  • SHİBATA, H. (2000). “The transformation of the wage and performance appraisal system in a Japanese firm”, International Journal of Human Resource Management, 11(2): 294-313.
  • SHUNKUN, Y. ve HONG, T. (2011). “Application of point method in job evaluation”, IEEE Conference Publications of the International Conference on Management and Service Science (MASS), China, August 12-14.
  • SUN, X. ve LUO, N. (2013). “Study on the effectiveness of point-factor job evaluation system in operation position”, Communiciation in Information Science and Management Engineering, 3(3): 154-160.
  • VAN SCOTTER, J.R. (2000). “Relationships Of Task Performance And Contextual Performance With Turnover, Job Satisfaction, And Affective Commitment”, Human Resource Management Review, 10(1): 79-95.
  • WALDMAN, D.A. ve SPANGLAR, W.D. (1989). “Putting together the pieces : A closer look at the determinants of job performance”. Human Performance, 2(1): 29-59.
  • VİSWESVARAN, C. ve ONES, D. S. (2000). “Perspectives On Models Of Job Performance”, International Journal of Selection and Assessment, 8(4): 216–226.
  • WERNER, J.M. (2000). “Implications Of OCB And Contextual Performance For Human Resource Management”, Human Resource Management Review, 10(1): 3-24.
  • WİLDE E. (1992). “A Job Evaluation Case History”. Work Study, 41(2): 6-11.
  • YILDIZ, O., DAĞDEVİREN, M. ve ÇETİNTOKUŞ, T. (2008). “İşgören Performansının Değerlendirilmesi İçin Bir Karar Destek Sistemi ve Uygulaması”, Gazi Üniversitesi Mühendislik Mimarlık Dergisi, 23(1): 239-248.

PERSONEL DEĞERLEME SİSTEMİ İÇİN KARAR DESTEK SİSTEMİ TASARIMI

Yıl 2018, Cilt: 23 Sayı: 3, 937 - 960, 30.07.2018

Öz

Bu çalışmada; orta ölçekli bir işletmede mavi yakalı personelin yaptığı işler için iş değerlemesi, kişisel özellikler ve performans değerlemesinden oluşan personel değerleme sisteminin tasarımı ve bu sistemin etkin şekilde kullanımı için bir karar destek sisteminin geliştirilmesi ele alınmıştır. Personel değerleme sistemi 3 ana bileşenden oluşmaktadır: a) İş Değerlemesi, b) Kişisel Özellikler ve c) Performans Değerlemesi. Bu üç ana bileşeni toplayan bir personel değerleme sistemi oluşturulmuş ve bu sistemin kolay yönetimini sağlamak amacıyla bir karar destek sistemi geliştirilmiştir. Karar destek sistemi çalıştırıldığında her modüle ulaşmayı sağlayacak bir ana ekran görülmektedir. Ana ekranda İş Değerlemesi Sistemi, İş Değerlemesi, İşçi Bilgileri, Performans Değerlemesi Sistemi, Performans Değerlemesi, Parametreler ve Ücretlendirme olmak üzere 7 seçenek bulunmaktadır. Seçenekler aracılığıyla karar verici herhangi bir modüle ulaşabilmekte ve bu modüle giriş yapılarak, sistem verileri düzenlenebilmekte, güncellemeler yapabilmektedir. Bu modüllerde karar vericinin yaptığı değişiklikler, veri girişleri ile ücret hesabı için gerekli veriler sistemin veritabanına eklenebilmektedir. Karar destek sisteminde yeni dönem ücretlendirmede, sisteme girilen yeni dönem verileri ve sistemin eklenmiş formüller kullanılarak yeni dönem bütçesine bağlı olarak, tüm personelin yeni dönem maaşları tesbit edilebilmektedir.

Kaynakça

  • AHMED, N.U.(1989). ”An Analytic Technique To Develop Factor Weights In Job Evaluation”. The Mid-Atlantic Journal of Business, 25(5): 1-6.
  • AKYILDIZ, H. ve GÜNGÖR, İ. (2007). “Analysis Of The Practice Of Job Evaluation In The Meta Industry In Turkey”, International Journal of Human Resources Management, 18(8): 1539-1556.
  • BATEMAN, T.S. ve ORGAN, D.W. (1983). “Job satisfaction and the good soldier : The relationship between affect and employee citizenship”. Academy of Management Journal, 26: 587-595.
  • BENDER, A.F. ve PİGEYRE, F. (2016). “Job Evaluation And Gender Pay Equity : A French Example”, Equality, Diversity and Inclusion : An International Journal, 36 (4): 267-279.
  • BORMAN, W.C. ve MOTOWİDLO, S.J. (1993). “Expanding The Criterion Domain To Include Elements Of Contextual Performance”, In N.Schmitt and W.C. Borman (Eds), Personnel Selection in Organizations (pp. 71-98), New York, Jossey-Bass.
  • CHARNES, A., COOPER, W.W. ve FERGUSON, R.O. (1955). “Optimal estimation of executive compensation by linear programming”, Management Science, 1(1): 138-151.
  • CHEN, L.F. ve JİANG, W.D. (2011). “Managerial job evaluation based on point-factor method and IAHP in enterprises”, Soft Science, 11(4): 100-105.
  • ÇETİNYOKUŞ, T. ve GÖKÇEN, H.(2002). “Borsada Teknik Göstergelerle Analiz İçin Bir Karar Destek Sistemi”, Gazi Üni. Müh. Mim. Fak. Dergisi, 17(1): 43-58.
  • COLEMAN, V.I. ve BORMAN, W.C. (2000). “Investigating The Underlying Structure Of The Citizenship Performance Domain”, Human Resource Management Review, 10 (1): 25-44.
  • CONYON, M., PECK, S. ve READ, L. (2001). “Performance Pay And Corporate Structure In UK Firms”, European Management Journal, 19 (1): 73-82.
  • DAS, B. ve GARCIA-DIAZ, A. (2001). “Factor selection guidelines for job evaluation : A computerized statistical procedure”, Computers and Industrial Engineering, 40: 259-272.
  • DAĞDEVİREN, M. AKAY D. Ve KURT, M. (2004). “İş değerlendirme sürecinde analitic hiyerarşi prosesi ve uygulaması”, Gazi Üniversitesi Mühendislik Mimarlık Fakültesi Dergisi, 19(2): 100-105.
  • DOĞAN, A., ONDER, E. ve DEMİR, R. (2014). “Assessment Turkish HR professionals on determining the importance of factors in point factor as a method of job evaluation”, European Journal of Business and Management, 6(29): 1-13.
  • DOHMEN TJ. (2004). “Performance, Seniority, And Wages: Formal Salary Systems And Individual Earnings Profiles”. Labour Economics, 11(6): 741-763.
  • GOODMAN, S.A. ve SVYANTEK D.J. (1999). “Person-Organization Fit And Contextual Performance: Do Shared Values Matter”, Journal of Vocational Behavior, (55): 254-275.
  • GÖKÇEN, H. (2011). Yönetim Bilgi / Bilişim Sistemleri : Analiz ve Tasarım, Afşar Matbaacılık, Ankara.
  • GUPTA, J.N.D. ve AHMED, N.U. (1988). “A goal programming approach to job evaluation”, Computers and Engineering, 14: 147-152.
  • GUPTA, S. ve CHAKRABORTY, M. (1998). “Job Evaluation In Fuzzy Environment”, Fuzzy Sets and Systems, (100): 71-76.
  • HENEMAN, R.L. (2000). “The Changing Nature Of Pay Systems And The Need For New Midrange Theories of Pay”, Human Resource Management Review, 10(3): 245-247.
  • ISMAİL, A., RAZAK, M.R.A. ve IBRAHİM, Z. (2016). “Performance based pay management as a determinant of extrinsic and intrinsic job satisfaction”, International Conference on Ethics of Business, Economics and Social Science, 104-114.
  • KAHYA, E. (2006a). “Metal İş Kolunda Bir İşletme İçin İşdeğerleme Sisteminin Geliştirilmesi”, Endüstri Mühendisliği Dergisi, 17(4): 2-21.
  • KAHYA, E. (2006b). “Revising the Metal Industry Job Evaluation System for blue-collar jobs”, Compensation & Benefits Review, 38(6): 49-63.
  • KAHYA, E. (2018). Personel (İş ve Performans) Değerlemesi, Eskişehir Osmangazi Üniversitesi Endüstri Müh. Bölümü, Eskişehir.
  • KAHYA, E. (2018). “A wage model consisted of job evaluation, employee characteristics and job performance”. Pamukkale Üniversitesi Mühendislik Bilimleri Dergisi, 24(4) : 720-729.
  • KAHYA, E. (baskıda b). “A Wage Scheme Based on Job and Performance Evaluations”. Eskişehir Osmangazi Üniversitesi İİBF Dergisi.
  • KAREEM, B., OKE, P.K., ATETEDAYE, A.F. ve LAWAL, A.S. (2011). “Development of a point rating model for job-manpower evaluation in an organization”, Journal of Applied Mathematics & Bioinformatics, 1(1): 195-206.
  • KUTLU, A.C., EKMEKÇİOĞLU, M. ve KAHRAMAN, C. (2013). “A fuzzy multi-criteria approach to point-factor method for job evaluation”, Journal of Intelligent & Fuzzy Systems, 25: 659-671.
  • KUTLU, A.C., BEHRET, H. ve KAHRAMAN, C. (2014). “A fuzzy inference sysrtem for multiple criteria job evaluation using fuzzy AHP”, Journal of Multiple-Volued Logic & Soft Computing, 23(1/2): 113-133.
  • LAWLER III, E.E. (2003). “Reward Practices And Performance Management System Effectiveness”, Organizational Dynamics, 32(4): 396-404.
  • Metal Sanayii İş Gruplandırma Sistemi, Türk Metal Sanayiciler Sendikası Yayını, 1996.
  • MORGESON, F.P., CAMPİON, M. A. ve MAERTZ, C.P. (2001). “Understanding Pay Satisfaction : The Limits Of A Compensation System Implementation”, Journal of Business and Psychology, 16(1): 133-149.
  • OLSON, C.A., SCHWAB, D.P. ve RAU, B. L. (2000). “The Effects Of Local Market Conditions On Two Pay-Setting Systems In The Federal Sector”, Industrial&Labor Relations Review, 53(2): 272-289.
  • PİTTEL, M. (1999). “Recalibrating Point Factor Job Evaluation Plans To Reflect Labor Market Pay Levels”, Workspan, (42): 29-33.
  • ROTUNDO, M. ve SACKETT, P.R. (2004). “Specific Versus General Skills And Abilities: A Job Level Examination Of Relationships With Wage”, Journal of Occupational and Organizational Psychology, (77): 127-148.
  • SANDBERG, P.K. (2017). “Intertwining Gender İnequalities And Gender-Neutral Legitimacy In Job Evaluation And Performance-Related Pay”, Gender, Work & Organization, 24(2): 156-170.
  • SHİBATA, H. (2000). “The transformation of the wage and performance appraisal system in a Japanese firm”, International Journal of Human Resource Management, 11(2): 294-313.
  • SHUNKUN, Y. ve HONG, T. (2011). “Application of point method in job evaluation”, IEEE Conference Publications of the International Conference on Management and Service Science (MASS), China, August 12-14.
  • SUN, X. ve LUO, N. (2013). “Study on the effectiveness of point-factor job evaluation system in operation position”, Communiciation in Information Science and Management Engineering, 3(3): 154-160.
  • VAN SCOTTER, J.R. (2000). “Relationships Of Task Performance And Contextual Performance With Turnover, Job Satisfaction, And Affective Commitment”, Human Resource Management Review, 10(1): 79-95.
  • WALDMAN, D.A. ve SPANGLAR, W.D. (1989). “Putting together the pieces : A closer look at the determinants of job performance”. Human Performance, 2(1): 29-59.
  • VİSWESVARAN, C. ve ONES, D. S. (2000). “Perspectives On Models Of Job Performance”, International Journal of Selection and Assessment, 8(4): 216–226.
  • WERNER, J.M. (2000). “Implications Of OCB And Contextual Performance For Human Resource Management”, Human Resource Management Review, 10(1): 3-24.
  • WİLDE E. (1992). “A Job Evaluation Case History”. Work Study, 41(2): 6-11.
  • YILDIZ, O., DAĞDEVİREN, M. ve ÇETİNTOKUŞ, T. (2008). “İşgören Performansının Değerlendirilmesi İçin Bir Karar Destek Sistemi ve Uygulaması”, Gazi Üniversitesi Mühendislik Mimarlık Dergisi, 23(1): 239-248.
Toplam 44 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

Emin Kahya Bu kişi benim 0000-0001-9763-2714

Merve Türkoğlu Bu kişi benim 0000-0002-7010-138X

Yayımlanma Tarihi 30 Temmuz 2018
Yayımlandığı Sayı Yıl 2018 Cilt: 23 Sayı: 3

Kaynak Göster

APA Kahya, E., & Türkoğlu, M. (2018). PERSONEL DEĞERLEME SİSTEMİ İÇİN KARAR DESTEK SİSTEMİ TASARIMI. Süleyman Demirel Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 23(3), 937-960.