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THE EXAMINATION OF THE IMPACT OF WORKPLACE ENVY ON INDIVIDUAL OUTCOMES OF COUNTERPRODUCTIVE WORK BEHAVIOR AND CONTEXTUAL PERFORMANCE: THE ROLE OF SELF-CONTROL

Yıl 2019, Cilt: 24 Sayı: 3, 735 - 766, 30.07.2019

Öz

In this study, the predispositions of counterproductive work behaviors (CPWBs) in the workplace and contextual performance of employees were examined in terms of individual psychosocial variables. As a result of the literature research and theoretical background evaluations, it can be seen that there may be a sense of envy perceived in the workplace as a psychosocial structure among the variables that can explain the CPWBs and contextual performancs. On the other hand, it is assumed that the effect of envy perception in the workplace on CPWBs and contextual performance may vary according to some situational factors and it can be assumed that degree of employees' self-control may have a contingent (moderating) role. The research was carried out on the individuals working in health, education, higher education (academic), sales-marketing and bank-finance institutions in Istanbul. Exploratory factor analyses were performed on the data obtained (N = 330) and multiple regression analyses were performed to test hypotheses. According to the findings, the sense of envy (malicious and benign) at the workplace felt by the employees has a significant effect on the counterproductive work behaviors and contextual performance in the workplace. In addition, it was observed that the degree of self-control in the workplace had a moderating role on the influence of individuals’ malicious feeling of envy on CPWBs. As such, it was seen that as the degree of self-control of employees increases, the influence of the sense of malicious envy on CPWBs decreases

Kaynakça

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İŞYERİNDE KISKANÇLIK DUYGUSUNUN BİREYSEL SONUÇLAR OLARAK ÜRETKENLİĞE AYKIRI ÇALIŞMA DAVRANIŞLARI VE BAĞLAMSAL PERFORMANS ÜZERİNDEKİ ETKİLERİNİN İNCELENMESİ: ÖZ-DENETİM ALGISININ ROLÜ

Yıl 2019, Cilt: 24 Sayı: 3, 735 - 766, 30.07.2019

Öz

Bu çalışmada, işyerinde üretkenliğe aykırı çalışma davranışlarının (ÜAÇD) ve çalışanların bağlamsal performanslarının öncelleri bireysel psikososyal değişkenler bağlamında incelenmiştir. Literatür araştırması ve kuramsal arka plan değerlendirmeleri neticesinde, ÜAÇD’nı ve bağlamsal performansı açıklayabilecek değişkenler arasında bir psikososyal yapı olarak çalışanların işyerinde algıladığı kıskançlık duygusunun olabileceği görülmüştür. Bununla birlikte, işyerinde kıskançlık algısın ÜAÇD üzerindeki etkisinin birtakım durumsal faktörlere göre değişebileceği öne sürülerek, çalışanların öz-denetim düzeylerinin şartlı (düzenleyici) bir değişken olarak rolünün olabileceği varsayılmıştır. Araştırma İstanbul ilinde sağlık, eğitim, yüksek öğretim (akademik), satış-pazarlama ve banka-finans kurumlarında çalışmakta olan bireyler üzerinde gerçekleştirilmiştir. Elde edilen verilere (N=330) keşfedici faktör analizi uygulanmış ve hipotezleri test etmek üzere çoklu regresyon analizi yapılmıştır. Bulgulara göre çalışanların hissettiği iş yerinde kıskançlık duygusunun (haset ve gıpta olmak üzere) üretkenlik karşıtı çalışma davranışları ve bağlamsal performansları üzerinde anlamlı bir etkisi bulunmaktadır. Bunun yanı sıra, bireylerin öz-denetim düzeyinin işyerinde kıskançlık duygusunun alt boyutu olan haset ile ÜAÇD üzerindeki etkisinde düzenleyici rolü olduğu, öz-denetim düzeyi yükseldikçe, haset duygusunun ÜAÇD üzerindeki etkisinin azaldığı görülmüştür

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  • PENNEY, L. M., & SPECTOR, P. E. (2008). “Emotions and counterproductive work behavior”. In N. M. Ashkanasy & C. L. Cooper (Eds.), New horizons in management. Research companion to Emotion in Organizations 183-196. Northampton, MA, US: Edward Elgar Publishing.
  • PETERSON, D. (2002). “The Relationship Between Unethical Behavior and the Dimensions of the Ethical Climate Questionnaire”. Journal of Business Ethics, 41, 313-326
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  • POGGI, I., & GERMANI, M. (2003). “Emotions at Work.” In Proc. 8th Intl. Conf. on Human Aspects of Advanced Manufacturing: Agility and Hybrid Automation (HAAMAHA’03), 461-468.
  • POLATCI, S., & AKDOGAN, A. (2014). “Psychological Capital And Performance: The Mediating Role of Work Family Spillover And Psychological Well-Being”. Business and Economics Research Journal, 5(1), 1.
  • PUFFER, S. M. (1987). “Prosocial Behavior, Noncompliant Behavior, and Work Performance among Commission Salespeople”. Journal of Applied Psychology, 72(4), 615.
  • RAMZY, O., EL BEDAWY, R., & MAHER, A. (2018). “Dysfunctional Behavior at the Workplace and Its Impact on Employees’ Job Performance”. International Journal of Business Administration, 9(4), 224-233.
  • RAWLS J (1971). “A Theory of Justice”. Harvard University Press,Cambridge
  • ROBBINS, S. P., & JUDGE, T. A. (2005). “Organizational Behavior/ Örgütsel Davranış” (2012). Translation Editor: İnci Erdem, 4. Edition, Ankara, Nobel Yayıncılık.
  • ROBINSON, S. L., & BENNETT, R. J. (1995). “A Typology of Deviant Workplace Behaviors: A Multidimensional Scaling Study”, Academy of Management Journal, 38(2): 555-572.
  • ROE, R. A. (1999). “Work Performance: A Multiple Regulation Perspective”. In C. L. Cooper, & I. T. Robertson (Eds), International Review of Industrial and Organizational Psychology, 14, 231-335, Chichester: Wiley
  • RUSTEMEYER, R., & WILBERT, C. (2001). “Jealousy within the Perspective of a Self-Evaluation Maintenance Theory”. Psychological Report, 88, 799–804.
  • SACKETT, P. R., & DEVORE, C. J. (2001). “Counterprooductive Behaviors at work”. In N. Anderson, D. S. Ones, H. K. Sinangil, & C. Viswesvaran (Eds.). Handbook of Industrial, Work, & Organizational Psychology, 1, 145-164, London, UK: Sage.
  • SALANCIK, G. R., & PFEFFER, J. (1978). “A Social Information Processing Approach to Job Attitudesand Task Design”, Administrative Science Quarterly, 224-253.
  • SEZİCİ, E. (2015). “Üretkenlik Karşiti İş Davranişlari Üzerinde Kişilik”. Uluslararası İktisadi ve İdari İncelemeler Dergisi, (14).
  • SHU, C. Y., & LAZATKHAN, J. (2017). “Effect of Leader-Member Exchange on Employee Envy and Work Behavior Moderated by Self-Esteem and Neuroticism”. Revista de Psicología del Trabajo y de las Organizaciones, 33(1), 69-81.
  • SITU, Q. M., LI, J. B., & DOU, K. (2016). “Reexamining the Linear and U‐Shaped Relationships between Self‐Control and Emotional and Behavioral Problems”. Asian Journal of Social Psychology, 19(2), 177-185.
  • SKARLICKI, D. P., & FOLGER, R. (1997). “Retaliation in the workplace: The roles of distributive, Procedural, and Interactional Justice”. Journal of Applied Psychology, 82(3), 434.
  • SKINNER, G. W. (1971). “Chinese Peasants and The Closed Community: An Open and Shut Case”, Comparative Studies in Society and History, 13(3): 270-281.
  • SMITH, C. A., ORGAN, D. W., & NEAR, J. P. (1983). “Organizational Citizenship Behavior: Its Nature and Antecedents”. Journal of Applied Psychology, 68(4), 653.
  • SMITH, R. H., & KIM, S. H. (2007). “Comprehending Envy”. Psychological Bulletin, 133(1), 46.
  • SONG, L. J., TSUI, A. S., & LAW, K. S. (2009). “Unpacking Employee Responses to Organizational Exchange Mechanisms: The Role of Social and Economic Exchange Perceptions”. Journal of Management, 35(1), 56-93.
  • SONNENTAG, J., VOLMER, J., & SPYCHALA, A. (2010). “Sage Handbook of Organizational Behavior”. Yearly Bulletin Publication for Nurses, 37, 423-426.
  • SPECTOR, P. E. (2011). “The Relationship of Personality to Counterproductive Work Behavior (CWB): An Integration of Perspectives”. Human Resource Management Review, 21(4), 342-352.
  • SPECTOR, P. E., & FOX, S. (2002). “An Emotion-Centered Model of Voluntary Work Behavior: Some Parallels between Counterproductive Work Behavior and Organizational Citizenship Behavior”. Human Resource Management Review, 12(2), 269-292.
  • SPECTOR, P. E., & FOX, S. (2005). “The Stressor-Emotion Model of Counterproductiv
  • SPECTOR, P. E., & FOX, S. (2010). “Counterproductive Work Behavior and Organizational Citizenship Behavior: Are They Opposite Forms Of Active Behavior?” Applied Psychology, 59(1), 21-39.
  • SPECTOR, P. E., FOX, S., & DOMAGALSKI, T. (2006). “Emotions, Violence and Counterproductive Work Behavior”. Handbook of Workplace Violence, 29-46.
  • .SPIELMAN, P. M. (1971). “Envy and Jealousy an Attempt at Clarification”. The Psychoanalytic Quarterly, 40(1), 59-82.
  • STERLING, C. M., VAN DE VEN, N., & SMITH, R. H. (2016). “Studying Benign and Malicious Envy in the Workplace”. Envy at Work and in Organizations, Oxford University Press, 57-84.
  • STERLING, C.M. AND LABIANCA, G. (2015), “Costly Comparisons: Managing Envy in the Workplace”, Organizational Dynamics, 44, 4, 296-305
  • SULS, J., MARTIN, R. & WHEELER, L. (2002). “Social comparison: Why, with Whom and with What Effect?” Current Direction Psychology Science, 11, 159 –163. (doi:10.1111/1467-8721.00191)
  • TAI K., NARAYANAN J., MCALLISTER D. J. (2012) “Envy as Pain: Rethinking The Nature of Envy and Its Implictions for Employees and Organizations”. Academy of Management Review 37 (1),107-129
  • TANGNEY, J., BAUMEISTER, R. F., & BOONE, A. L. (2004). “High Self-Control Predicts Good Adjustment, Less Pathology, Better Grades, and Interpersonal Success”. Journal of Personality, 72, 271–324
  • TAŞTAN, S. B. (2014). “Workplace Anger As A Personal and Behavioral Response to Psychosocial and Situational Characteristics of Work Environment: An Appraisal of Social Cognitive Theory”. Uluslararası İktisadi ve İdari İncelemeler Dergisi, (12).
  • TESSER, A. (1988). “Toward a Self-Evaluation Maintenance Model of Social Behavior”. In L. Berkowitz (Eds.), Advances in Experimental Social Psychology, 21, 181–229, New York: Academic.
  • TESSER, A. (1991). “Emotion in Social Comparison And Reflection Processes”. In J. Suls & T. A. Wills (Eds.), Social comparison: Contemporary Theory and Research, 115-14, . Hillsdale, NJ: Erlbaum.
  • TESSER, A., & COLLINS, J. E. (1988). “Emotion in Social Reflection and Comparison Situations: Intuitive, Systematic, And Exploratory Approaches”. Journal of Personality and Social Psychology, 55(5), 695.
  • TUNA AND YAHYAGIL (2014). “The Influence of Person-Organization Fit on Contextual Performance and Its Impact on Organizational Effectiveness: The Moderating Role of Organizational Climate”, Yüksek Lisans Tezi, Yeditepe Üniversitesi, Sosyal Bilimler Enstitüsü. İstanbu,l
  • UÇAR, M. E. (2017). “Relationships between Vertical And Horizontal Individualism/Collectivism Self Construal’s and Autonomous, Relatedness, Autonomous-Related Self At University Student”, Journal of Human Sciences, 14(2), 1865-1878.
  • UNGER, A., BI, C., XIAO, Y. Y., & YBARRA, O. (2016). “The revising of the Tangney Self‐control Scale for Chinese Students”, PsyCh Journal, 5(2), 101-116.
  • VAN DE VEN, N., ZEELENBERG, M., & PIETERS, R. (2009). “Leveling Up and Down: The Experiences of Benign and Malicious Envy. Emotion, 9(3), 419.
  • VAN FLEET, D. D., & VAN FLEET, E. W. (2012). “Towards a Behavioral Description of Managerial Bullying”, Employee Responsibilities and Rights Journal, 24(3), 197-215.
  • VAN SCOTTER, J. R., & MOTOWIDLO, S. J. (1996). “Interpersonal Facilitation and Job Dedication as Separate Facets of Contextual Performance”, Journal of Applied Psychology, 81(5), 525.
  • VARDI, Y., & WIENER, Y. (1996). “Misbehavior in Organizations: A Motivational Framework”. Organization Science, 7(2), 151-165.
  • VECCHIO, R. (2005). “Explorations in Employee Envy: Feeling Envious and Feeling Envied”, Cognition & Emotion, 19(1), 69-81.
  • VECCHIO, R. P. (2000). “Negative Emotion in the Workplace: Employee Jealousy and Envy”, International Journal of Stress Management, 7(3), 161-179.
  • VEIGA, J. F., BALDRIDGE, D. C., & MARKÓCZY, L. (2014). “Toward Greater Understanding of The Pernicious Effects of Workplace Envy”, The International Journal of Human Resource Management, 25(17), 2364-2381.
  • VRABEL, J. K., ZEIGLER-HILL, V., & SOUTHARD, A. C. (2018). “Self-Esteem and Envy: Is State Self-Esteem Instability Associated with The Benign And Malicious Forms of Envy?”. Personality and Individual Differences, 123, 100-104.
  • VROOM, V. H. (1964). “Work and Motivation”, 54, New York: Wiley.
  • WARREN, D. E. & SMITH-CROWE, K. (2008). “Deciding What’s Right: The Role Of External Sanctions and Embarrassment in Shaping Moral Judgments in The Workplace”, Research in Organizational Behavior, 28, 81–105
  • WEISS, H. M., & CROPANZANO, R. (1996). “Affective Events Theory: A Theoretical Discussion of the Structure, Causes and Consequences of Affective Experiences At Work”. In B. M. Staw, & L. L. Cummings (Eds.), Research in Organizational Behavior: An Annual Series of Analytical Essays and Critical Reviews, 1-74, Greenwich, CT: JAI Press.
  • WILLIAMS, L. J., & ANDERSON, S. E. (1991). “Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors”. Journal of management, 17(3), 601-617.
  • WOBKER, I. (2015). “The Price of Envy: An Experimental Investigation of Spiteful Behavior”. Managerial and Decision Economics, 36(5), 326-335.
  • YAN, Y., ZHOU, E., LONG, L., & JI, Y. (2014). The Influence of Workplace Ostracism on Counterproductive Work Behavior: The Mediating Effect of State Self-Control”. Social Behavior and Personality: An International Journal, 42(6), 881-890.
  • YILDIZ, B. (2017). “The Role of Envy in Employees Abusive Supervision Perception and Contextual Performance”. Pressacademia Procedia, 3(1), 541-547.
Toplam 158 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Burcu Aydın Küçük Bu kişi benim 0000-0001-9081-2536

Seçil Taştan Bu kişi benim 0000-0003-3243-3989

Yayımlanma Tarihi 30 Temmuz 2019
Yayımlandığı Sayı Yıl 2019 Cilt: 24 Sayı: 3

Kaynak Göster

APA Aydın Küçük, B., & Taştan, S. (2019). THE EXAMINATION OF THE IMPACT OF WORKPLACE ENVY ON INDIVIDUAL OUTCOMES OF COUNTERPRODUCTIVE WORK BEHAVIOR AND CONTEXTUAL PERFORMANCE: THE ROLE OF SELF-CONTROL. Süleyman Demirel Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 24(3), 735-766.