THE ROLE OF JOB SATISFACTION AND SUBJECTIVE FATIGUE PERCEPTION ON THE EFFECT OF PERCEIVED WORK STRESS ON THE INTENTION TO QUIT OF THE AIR TRAFFIC CONTROLLERS

Yıl 2019, Cilt: 24 Sayı: 4, 901 - 920, 30.10.2019

Tahsin Akçakanat

Öz

This study has been carried out on air traffic controllers who are known for experiencing high work stress. In the study, the role of the levels of job satisfaction and subjective fatigue perceptions in the effect of work stress on intention to quit of the air traffic controllers have been examined. The study has been conducted with the participation of 222 air traffic controllers. According to the results of the study, work stress has predicted intention to quit positively and internal and external job satisfaction negatively and significantly. The significant effect of work stress on subjective fatigue perception hasn’t been determined. Besides, in the study, it has been found that internal and external job satisfaction has predicted the intention to quit positively and significantly. The subjective fatigue perception has predicted the intention to quit positively and significantly. Finally, the internal and external job satisfaction has a mediator role in the relationship between perceived work stress and the intention to quit is one of the results obtained in the study.

Anahtar Kelimeler

Perceived Work Stress, Intention to Quit, Job Satisfaction, Subjective Fatigue Perception, Air Traffic Controllers

HAVA TRAFİK KONTROLÖRLERİNDE ALGILANAN İŞ STRESİNİN İŞTEN AYRILMA NİYETİ ÜZERİNE ETKİSİNDE İŞ TATMİNİ VE ÖZNEL YORGUNLUK ALGISININ ROLÜ

Öz

Bu çalışma iş stresi yüksek bir meslek grubu olarak bilinen hava trafik kontrolörleri üzerinde gerçekleştirilmiştir. Çalışmada, hava trafik kontrolörlerinin algıladıkları iş streslerinin işten ayrılma niyetleri üzerine etkisinde, iş tatmin seviyelerinin ve öznel yorgunluk algılarının oynadığı rol araştırılmıştır. Çalışma 222 hava trafik kontrolörünün katılımıyla gerçekleştirilmiştir. Çalışma sonuçlarına göre iş stresi; işten ayrılma niyetini pozitif, içsel ve dışsal tatmini ise negatif ve anlamlı şekilde yordamaktadır. İş stresinin öznel yorgunluk algısı üzerine anlamlı bir etkisi tespit edilememiştir. Çalışmada ayrıca içsel ve dışsal tatminin, işten ayrılma niyetini negatif ve anlamlı şekilde yordadığı da bulunmuştur. Öznel yorgunluk algısı da işten ayrılma niyetini pozitif ve anlamlı bir şekilde yordamaktadır. Çalışmada son olarak algılanan iş stresi ile işten ayrılma niyeti ilişkisinde, içsel ve dışsal tatminin aracılık rolü üstlendiği de ulaşılan bulgular arasındadır.

Anahtar Kelimeler

Algılanan İş Stresi, İşten Ayrılma Niyeti, İş Tatmini, Öznel Yorgunluk Algısı, Hava Trafik Kontrolörleri

Kaynakça

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