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Bankacılık Sektöründe Mükemmeliyetçilik ve Tükenmişlik Arasındaki İlişkiyi İnceleyen Bir Çalışma

Yıl 2015, Cilt: 3 Sayı: 3, 107 - 128, 01.07.2015

Öz

Bu çalışmanın başlıca amacı mükemmeliyetçilik ve tükenmişlik arasındaki ilişkiyi araştırmaktır. Bu bağlamda, mükemmeliyetçiliğin alt boyutlarının tükenmişliğin alt boyutları üzerindeki etkisi araştırılmıştır. Çalışma, Türkiye' de bulunan farklı bankalarda yürütülmüştür. Katılımcılar, araştırmanın örneklem grubu için gönüllülük esasına dayalı olarak bu bankalardan seçilmiştir. 212 banka çalışanına; Çok Boyutlu Mükemmeliyetçilik Ölçeği, Maslach Tükenmişlik Ölçeği ve demografik bilgi formu uygulanmıştır. Araştırma sonuçlarına göre, mükemmeliyetçiliğin tükenmişlik üzerinde anlamlı bir etkisi olmadığı görülmüştür. Bununla birlikte, bulgular başarı odaklı mükemmeliyetçilik ile tükenmişlik arasında negatif anlamlı bir ilişki olduğunu göstermiştir. Araştırma sonuçlarının, özellikle banka çalışanlarının mükemmeliyetçilik ve tükenmişlik arasındaki ilişki bağlamında literatür için yararlı olması beklenmektedir.

Kaynakça

  • Angerer, J. M. (2003). Job burnout. Journal of Employment Counseling, 40, (3), 98.
  • Appleton, P. R., Hall, H. K., & Hill, A. P. (2009). Relations between multidimensional perfectionism and burnout in junior-elite male athletes. Psychology of Sport and Exercise,10(4), 457-465.
  • Arabacı, B. (2010). The effects of depersonalization and organizational cynicism levels on the job satisfaction of educational inspectors. African Journal of Business Management, Vol. 4(13), pp. 2802- 2811, 4 October.
  • Bieling, P. J., Israeli, A. L., & Antony, M. M. (2004). Is perfectionism good, bad, or both? Examining models of the perfectionism construct.Personality and individual differences,36(6), 1373- 1385.
  • Childs, J. H., & Stoeber, J. (2012). Do you want me to be perfect? Two longitudinal studies on socially prescribed perfectionism, stress and burnout in the workplace.Work & Stress,26(4), 347-364.
  • Cordes, C., Dougherty, T.W. (1993). A Review and an Integration of Research on Job Burnout. Academy of Management Review, Vol. 18, No. 4, 621-656.
  • Frost, R. O., Marten, P., Lahart, C., & Rosenblate, R. (1990). The dimensions research,14(5), 449-468. therapy and
  • Hewitt, P. L., & Flett, G. L. (1991a). Perfectionism in the self and social contexts: conceptualization, assessment, and association with psychopathology.Journal psychology,60(3), 456. of personality and social
  • Hewitt, P. L., & Flett, G. L. (1991b). Dimensions of perfectionism in unipolar depression.Journal of abnormal psychology,100(1), 98.
  • Hewitt, P. L., Flett, G. L., Besser, A., Sherry, S. B., & McGee, B. (2003). Perfectionism Is Multidimensional: a reply to Shafran, Cooper and Fairburn (2002).Behaviour Research and Therapy,41(10), 1221-1236.
  • Hewitt, P. L., Flett, G. L., Turnbull-Donovan, W., & Mikail, S. F. (1991). The Multidimensional Perfectionism Scale: Reliability, validity, and samples.Psychological Assessment: A Journal of Consulting and Clinical Psychology,3(3), 464. in psychiatric
  • Leiter, M., Hakanen, J., Ahola, K., Tanner, S., Koskinen, A., Vaananen, A. (2013). Organizational Predictors and Health Consequences of Changes in Burnout: A 12-year cohort study. Journal of Organizational Behavior, 34, 959-973.
  • Maslach C., Jackson S.E. (1981). The Measurement of Experienced Burnout. Journal of Occupational Behaviour, 2: 99-113.
  • Maslach, C., Leiter, M. (1988). The impact of interpersonal environment on burnout Organizational Behavior, Vol.9, 297-308. commitment. Journal of
  • Maslach, C., Leiter, M. (2008). Early Predictors of Job Burnout and Engagement. Journal of Applied Psychology, Vol. 93, No. 3, 498–512.
  • Maslach, C., Leiter, M., & Jackson, S. (2012). Making a significant difference with burnout
  • interventions: Researcher and practitioner collaboration. Journal of Organizational Behavior, 33, 296-300.
  • Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job
  • burnout.Annual review of psychology,52(1), 397-422.
  • Ok, Sibel (2004). Banka Çalışanlarının Tükenmişlik Düzeylerinin İş Doyumu, Rol Çatışması, Rol Belirsizliği ve Bazı Bireysel Özelliklere Göre İncelenmesi, Türk Psikolojik Danışma ve Rehberlik Dergisi, III, 21,57-68.
  • Schaufeli, W. B., Leiter, M. P, and Maslach C. (2009). Burnout: 35 Years of Research and Practice.Career Development International, 14.3, 204-220.
  • Schaufeli, W. B., Taris, T. W., & Van Rhenen, W. (2008). Workaholism, Burnout, and Work Engagement: Three of a Kind or Three Different Psychology,57(2), 173-203. of Employee Well‐being?.Applied
  • Schaufeli,W. B. & Buunk, B. P. (1996). Professional Burnout. Handbook of Work and Health Psychology, Chapter 15.
  • Siliğ, A., & Ceyhan, A. A. (2005). Banka Çalışanlarının Tükenmişlik Düzeyleri ile Uyum Düzeyleri Arasındaki İlişkiler. Anadolu Üniversitesi Sosyal Bilimler Dergisi, 5(2), 43-56.
  • Stoeber, J. (2014). How other-oriented perfectionism differs from self- oriented and socially prescribed perfectionism. Journal of Psychopathology and Behavioral Assessment, 36(2), 329-338.
  • Stoeber, J., & Damian, L. E. (2015). Perfectionism in employees: Work engagement, workaholism, and burnout. In F. M. Sirois & D. S. Molnar (Eds.), Perfectionism, health, and wellbeing. New York: Springer.
  • Stoeber, J., & Otto, K. (2006). Positive conceptions of perfectionism: Approaches, evidence, challenges.Personality and social psychology review,10(4), 295-319.
  • Stoeber, J., & Stoeber, F. S. (2009). Domains of perfectionism: Prevalence and relationships with perfectionism, gender, age, and satisfaction Differences,46(4), 530-535. life. Personality and Individual
  • Stoeber, J., Otto, K., Pesheck, E., Becker, C., & Stoll, O. (2007). Perfectionism and competitive anxiety in athletes: differentiating striving for perfection and negative reactions to imperfection. Personality and Individual Differences, 42, 959–969.
  • Stoeber, J., Stoll, O., Pesheck, E., & Otto, K. (2008). Perfectionism and goal orientations in athletes: relations with approach and avoidance orientations in mastery and performance goals. Psychology of Sport and Exercise, 9, 102–121.
  • Stoll, O., Lau, A., & Stoeber, J. (2008). Perfectionism and performance in a new basketball training task: does striving for perfection enhance or undermine performance? Psychology of Sport and Exercise, 9, 620–629.
  • Swider, B. W., & Zimmerman, R. D. (2010). Born to burnout: A meta- analytic path model of personality, job burnout, and work outcomes.Journal of Vocational Behavior,76(3), 487-506.
  • Weber, A., Jaekel-Reinhard, A. (2000). Burnout Syndrome: a disease of modern societies? Occupational Medicine, Vol: 50. No:7. 512- 517.

An Study Applied In Banking Sector About The Relationship Between Perfectionism And Burnout

Yıl 2015, Cilt: 3 Sayı: 3, 107 - 128, 01.07.2015

Öz

The main aim of this study was to investigate the association between perfectionism and burnout. In this context, the impact of perfectionism dimensions on burnout dimensions was explored. The study was carried out in different banks which were located in Turkey. Participants were selected from these banks on a voluntary basis for the sample of the research. Multidimensional Perfectionism Scale, Maslach Burnout Inventory and demographic information form were administered 212 banking sector employees. According to results, perfectionism was seen to have no significant influence on burnout. However, the findings show that negative significant relationship between achievement-oriented perfectionism and burnout. The research is expected to be beneficial for the literature, especially in the context of the relationship between perfectionism and burnout for banking sector employees

Kaynakça

  • Angerer, J. M. (2003). Job burnout. Journal of Employment Counseling, 40, (3), 98.
  • Appleton, P. R., Hall, H. K., & Hill, A. P. (2009). Relations between multidimensional perfectionism and burnout in junior-elite male athletes. Psychology of Sport and Exercise,10(4), 457-465.
  • Arabacı, B. (2010). The effects of depersonalization and organizational cynicism levels on the job satisfaction of educational inspectors. African Journal of Business Management, Vol. 4(13), pp. 2802- 2811, 4 October.
  • Bieling, P. J., Israeli, A. L., & Antony, M. M. (2004). Is perfectionism good, bad, or both? Examining models of the perfectionism construct.Personality and individual differences,36(6), 1373- 1385.
  • Childs, J. H., & Stoeber, J. (2012). Do you want me to be perfect? Two longitudinal studies on socially prescribed perfectionism, stress and burnout in the workplace.Work & Stress,26(4), 347-364.
  • Cordes, C., Dougherty, T.W. (1993). A Review and an Integration of Research on Job Burnout. Academy of Management Review, Vol. 18, No. 4, 621-656.
  • Frost, R. O., Marten, P., Lahart, C., & Rosenblate, R. (1990). The dimensions research,14(5), 449-468. therapy and
  • Hewitt, P. L., & Flett, G. L. (1991a). Perfectionism in the self and social contexts: conceptualization, assessment, and association with psychopathology.Journal psychology,60(3), 456. of personality and social
  • Hewitt, P. L., & Flett, G. L. (1991b). Dimensions of perfectionism in unipolar depression.Journal of abnormal psychology,100(1), 98.
  • Hewitt, P. L., Flett, G. L., Besser, A., Sherry, S. B., & McGee, B. (2003). Perfectionism Is Multidimensional: a reply to Shafran, Cooper and Fairburn (2002).Behaviour Research and Therapy,41(10), 1221-1236.
  • Hewitt, P. L., Flett, G. L., Turnbull-Donovan, W., & Mikail, S. F. (1991). The Multidimensional Perfectionism Scale: Reliability, validity, and samples.Psychological Assessment: A Journal of Consulting and Clinical Psychology,3(3), 464. in psychiatric
  • Leiter, M., Hakanen, J., Ahola, K., Tanner, S., Koskinen, A., Vaananen, A. (2013). Organizational Predictors and Health Consequences of Changes in Burnout: A 12-year cohort study. Journal of Organizational Behavior, 34, 959-973.
  • Maslach C., Jackson S.E. (1981). The Measurement of Experienced Burnout. Journal of Occupational Behaviour, 2: 99-113.
  • Maslach, C., Leiter, M. (1988). The impact of interpersonal environment on burnout Organizational Behavior, Vol.9, 297-308. commitment. Journal of
  • Maslach, C., Leiter, M. (2008). Early Predictors of Job Burnout and Engagement. Journal of Applied Psychology, Vol. 93, No. 3, 498–512.
  • Maslach, C., Leiter, M., & Jackson, S. (2012). Making a significant difference with burnout
  • interventions: Researcher and practitioner collaboration. Journal of Organizational Behavior, 33, 296-300.
  • Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job
  • burnout.Annual review of psychology,52(1), 397-422.
  • Ok, Sibel (2004). Banka Çalışanlarının Tükenmişlik Düzeylerinin İş Doyumu, Rol Çatışması, Rol Belirsizliği ve Bazı Bireysel Özelliklere Göre İncelenmesi, Türk Psikolojik Danışma ve Rehberlik Dergisi, III, 21,57-68.
  • Schaufeli, W. B., Leiter, M. P, and Maslach C. (2009). Burnout: 35 Years of Research and Practice.Career Development International, 14.3, 204-220.
  • Schaufeli, W. B., Taris, T. W., & Van Rhenen, W. (2008). Workaholism, Burnout, and Work Engagement: Three of a Kind or Three Different Psychology,57(2), 173-203. of Employee Well‐being?.Applied
  • Schaufeli,W. B. & Buunk, B. P. (1996). Professional Burnout. Handbook of Work and Health Psychology, Chapter 15.
  • Siliğ, A., & Ceyhan, A. A. (2005). Banka Çalışanlarının Tükenmişlik Düzeyleri ile Uyum Düzeyleri Arasındaki İlişkiler. Anadolu Üniversitesi Sosyal Bilimler Dergisi, 5(2), 43-56.
  • Stoeber, J. (2014). How other-oriented perfectionism differs from self- oriented and socially prescribed perfectionism. Journal of Psychopathology and Behavioral Assessment, 36(2), 329-338.
  • Stoeber, J., & Damian, L. E. (2015). Perfectionism in employees: Work engagement, workaholism, and burnout. In F. M. Sirois & D. S. Molnar (Eds.), Perfectionism, health, and wellbeing. New York: Springer.
  • Stoeber, J., & Otto, K. (2006). Positive conceptions of perfectionism: Approaches, evidence, challenges.Personality and social psychology review,10(4), 295-319.
  • Stoeber, J., & Stoeber, F. S. (2009). Domains of perfectionism: Prevalence and relationships with perfectionism, gender, age, and satisfaction Differences,46(4), 530-535. life. Personality and Individual
  • Stoeber, J., Otto, K., Pesheck, E., Becker, C., & Stoll, O. (2007). Perfectionism and competitive anxiety in athletes: differentiating striving for perfection and negative reactions to imperfection. Personality and Individual Differences, 42, 959–969.
  • Stoeber, J., Stoll, O., Pesheck, E., & Otto, K. (2008). Perfectionism and goal orientations in athletes: relations with approach and avoidance orientations in mastery and performance goals. Psychology of Sport and Exercise, 9, 102–121.
  • Stoll, O., Lau, A., & Stoeber, J. (2008). Perfectionism and performance in a new basketball training task: does striving for perfection enhance or undermine performance? Psychology of Sport and Exercise, 9, 620–629.
  • Swider, B. W., & Zimmerman, R. D. (2010). Born to burnout: A meta- analytic path model of personality, job burnout, and work outcomes.Journal of Vocational Behavior,76(3), 487-506.
  • Weber, A., Jaekel-Reinhard, A. (2000). Burnout Syndrome: a disease of modern societies? Occupational Medicine, Vol: 50. No:7. 512- 517.
Toplam 33 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Research Article
Yazarlar

Aygül Kakırman Bu kişi benim

Melek Birsel Bu kişi benim

Yayımlanma Tarihi 1 Temmuz 2015
Yayımlandığı Sayı Yıl 2015 Cilt: 3 Sayı: 3

Kaynak Göster

ISNAD Kakırman, Aygül - Birsel, Melek. “Bankacılık Sektöründe Mükemmeliyetçilik Ve Tükenmişlik Arasındaki İlişkiyi İnceleyen Bir Çalışma”. Siyaset, Ekonomi ve Yönetim Araştırmaları Dergisi 3/3 (Temmuz 2015), 107-128.