Bankacılık Sektöründe Mükemmeliyetçilik ve Tükenmişlik Arasındaki İlişkiyi İnceleyen Bir Çalışma

Yıl 2015, Cilt: 3 Sayı: 3, 107 - 128, 01.07.2015

Aygül Kakırman Melek Birsel

Öz

Bu çalışmanın başlıca amacı mükemmeliyetçilik ve tükenmişlik arasındaki ilişkiyi araştırmaktır. Bu bağlamda, mükemmeliyetçiliğin alt boyutlarının tükenmişliğin alt boyutları üzerindeki etkisi araştırılmıştır. Çalışma, Türkiye' de bulunan farklı bankalarda yürütülmüştür. Katılımcılar, araştırmanın örneklem grubu için gönüllülük esasına dayalı olarak bu bankalardan seçilmiştir. 212 banka çalışanına; Çok Boyutlu Mükemmeliyetçilik Ölçeği, Maslach Tükenmişlik Ölçeği ve demografik bilgi formu uygulanmıştır. Araştırma sonuçlarına göre, mükemmeliyetçiliğin tükenmişlik üzerinde anlamlı bir etkisi olmadığı görülmüştür. Bununla birlikte, bulgular başarı odaklı mükemmeliyetçilik ile tükenmişlik arasında negatif anlamlı bir ilişki olduğunu göstermiştir. Araştırma sonuçlarının, özellikle banka çalışanlarının mükemmeliyetçilik ve tükenmişlik arasındaki ilişki bağlamında literatür için yararlı olması beklenmektedir.

Anahtar Kelimeler

Mükemmeliyetçilik, Tükenmişlik, Bankacılık Sektörü, Banka

An Study Applied In Banking Sector About The Relationship Between Perfectionism And Burnout

Öz

The main aim of this study was to investigate the association between perfectionism and burnout. In this context, the impact of perfectionism dimensions on burnout dimensions was explored. The study was carried out in different banks which were located in Turkey. Participants were selected from these banks on a voluntary basis for the sample of the research. Multidimensional Perfectionism Scale, Maslach Burnout Inventory and demographic information form were administered 212 banking sector employees. According to results, perfectionism was seen to have no significant influence on burnout. However, the findings show that negative significant relationship between achievement-oriented perfectionism and burnout. The research is expected to be beneficial for the literature, especially in the context of the relationship between perfectionism and burnout for banking sector employees

Anahtar Kelimeler

Perfectionism, Burnout, Banking Sector, Banking Sector Employees.

Kaynakça

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