The Role of Organizational Cynicism as a Mediator in the Relationship between Perceived Organizational Support and Counter Productive Work Behavior for Public Employees

Yıl 2020, Cilt: Cilt 10, Sayı 1 Sayı: Sayı 1, 145 - 164, 19.06.2020

Tolga Bal

https://doi.org/10.32331/sgd.753051

Cited By: 2

Öz

Public organizations in Turkey adopted working principles such as citizen-orientation, transparency, accountability, efficiency and effectiveness with Law No. 5018 Public Financial Management and Control Law in parallel with the new development trends of giving up the traditional understanding of public administration. The most important factor is human capital in public organizations aiming at ensuring citizen satisfaction. The aim of this study is to examine (and measure) the (inter)relationships between organizational cynicism, perceived organizational support (POS) and counterproductive work behaviors (CWB) and the mediation role of organizational cynicism in predicting CWB by considering the POS premise. The research was carried out with the participation of 419 public employees. The results of this study show that these variables correlate with each other, POS and organizational cynicism predicted CWB and organizational cynicism as a mediator predicts CWB approximately three times stonger with the POS premise and has a mediation role. The results of this research indicates that should take measures to increase POS and reduce organizational cynicism in order to reduce and/or eliminate the CWB. Otherwise, organizational cynicism and CWB will come up there, and the process may result in employees leaving their jobs, which means that to disappear investment of organizations in terms of human resources.

Anahtar Kelimeler

Perceived organizational support (POS), organizational cynicism, counter productive work behaviors (CWB), structural equation mode (SEM), civil servants

Kaynakça

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