Araştırma Makalesi
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Illegitimate Tasks in Academia: A Phenomenological Study on the Experiences of Social Science Academics

Yıl 2024, Cilt: 5 Sayı: 4, 498 - 532, 31.12.2024
https://doi.org/10.54733/smar.1588172

Öz

The concept of “illegitimate tasks” (ILT) refers to tasks assigned to employees that fall outside their professional role definitions and are perceived as unnecessary or unreasonable. ILT has gained attention as a stress-inducing factor affecting employees’ well-being and sense of self, distinguishing it from other occupational stress sources. This study explores how social science academics in Türkiye perceive and experience ILT, their coping mechanisms, and the individual and organizational implications. A phenomenological study was conducted with 40 academics from various levels and institutions through semi-structured, in-depth interviews. Findings reveal that most participants view their profession as encompassing lecturing and research, with irrational tasks being more frequent than unnecessary ones. Research assistants and assistant professors bear the heaviest burden of such tasks. ILT causes were categorized into two groups: those related to human resource capacity and those stemming from organizational processes. ILT results in relational issues (deteriorating relationships, reduced tolerance), physiological effects (sleep problems, fatigue), psychological impacts (anger, worthlessness, depressive moods), and work-related consequences (role conflict, diminished reputation, reduced commitment). Addressing ILT requires supervisors to offer social support through clear communication, define job roles at the institutional level, and ensure fair task distribution. This study contributes to the ILT literature by examining its antecedents, effects, and mitigation strategies in academia.

Kaynakça

  • Akyürek, S. S. (2020). A cultural & relational approach to illegitimate tasks: A study from education sector [Unpublished Doctoral Dissertation]. Yaşar University.
  • Akyürek, S. S. (2024). Teachers' political skills diminish the negative effects of illegitimate tasks on professional identification: The case of Türkiye. Sosyal Mucit Academic Review, 5(2), 195-222.
  • Akyürek, S. S., & Can, Ö. (2021). Illegitimate tasks as a new concept: A literature review. Pamukkale University Journal of Social Sciences Institute, 42, 238-260
  • Alicke, M. D., & Sedikides, C. (2009) Self enhancement & self-protection: What they are & what they do. European Review of Social Psychology, 20(1), 1-48.
  • Anskär, E., Lindberg, M., Falk, M., & Andersson, A. (2019). Legitimacy of work tasks, psychosocial work environment and time utilization among primary care staff in Sweden. Scandinavian Journal of Primary Health Care, 37(4), 476-483.
  • Basinska, B. A., & Dåderman, A. M. (2023). Psychometric properties of the Bern illegitimate tasks scale using classical test and item response theories. Scientific Reports, 13, 7211.
  • Biddle, B. J. (1986). Recent development in role theory. Annual Review of Sociology, 12, 67-92.
  • Björk, L., Bejerot, E., Jacobshagen, N., & Härenstam, A. (2013). I shouldn't have to do this: Illegitimate tasks as a stressor in relation to organizational control and resource deficits. Work & Stress, 27(3), 262-277.
  • Eatough, E. M., Meier, L. L., Igic, I., Elfering, A., Spector, P. E., & Semmer, N. K. (2016). You want me to do what? Two daily diary studies of illegitimate tasks and employee well‐being. Journal of Organizational Behavior, 37(1), 108-127.
  • Ertürk, E. (2014). The impact of power distance and organizational justice perceptions on the organizational citizenship behaviour in the context of social exchange theory [Unpublished Doctoral Dissertation]. Selçuk University.
  • Faupel, S., Otto, K., Krug, H., & Kottwitz, M. U. (2016). Stress at school? A qualitative study on illegitimate tasks during teacher training. Frontiers in Psychology, 7, 1410.
  • Fila, M. J., & Eatough, E. (2020). Extending the boundaries of illegitimate tasks: The role of resources. Psychological reports, 123(5), 1635-1662.
  • Güğerçin, U., & Sığırcıkoğlu, E. B. (2019). Role ambiguity and cyberslacking: An empirical study. Journal of Academic Researches and Studies, 11(20), 152-161.
  • Haslam, S. A., & Ellemers, N. (2005). Social identity in industrial & organizational psychology: Concepts, controversies, & contributions. International Review of Industrial & Organizational Psychology, 20, 39-118.
  • Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resources theory. Applied Psychology, 50(3), 337-421.
  • Hobfoll, S. E., & Lilly, R. S. (1993). Resource conservation as a strategy for community psychology. Journal of Community Psychology, 21(2), 128-148.
  • Jacobshagen, N. (2006). Illegitimate tasks, illegitimate stressors: Testing a new stressor-strain concept [Unpublished Doctoral Dissertation]. Bern University.
  • Kottwitz, M. U., Otto, K., Elfering, A., Vásquez, M. E. G., Braun, S., & Kälin, W. (2021). Why do illegitimate tasks cause pain? Qualitative job insecurity as an underlying mechanism. Scandinavian Journal of Work & Organizational Psychology, 6(1), 1-12.
  • Ma, J., & Peng, Y. (2019). The performance costs of illegitimate tasks: The role of job identity and flexible role orientation. Journal of Vocational Behavior, 110, 144-154.
  • Meier, L. L. & Semmer, N. K. (2018) Illegitimate tasks as assessed by incumbents and supervisors: Converging only modestly but predicting strain as assessed by incumbents, supervisors, and partners. European Journal of Work & Organizational Psychology, 27(6), 764-776.
  • Minei, E. M., Eatough, E. M. & Cohen-Charash, Y. (2018) Managing illegitimate task requests through explanation and acknowledgment: A discursive leadership approach. Management Communication Quarterly, 32(3), 374-397.
  • Munir, H., Jamil, A., & Ehsan, A. (2017) Illegitimate tasks & their impact on work stress: The mediating role of anger. International Journal of Business & Society, 18(S3), 545-566.
  • Öztürk, N. A., & Duygulu, E. (2023). A systematic literature review on illegitimate tasks: A proposed conceptual model. Sosyal Mucit Academic Review, 4(2), 133-163.
  • Pindek, S., Demircioğlu, E., Howard, D. J., Eatough, E. M., & Spector, P. E. (2019). Illegitimate tasks are not created equal: Examining the effects of attributions on unreasonable and unnecessary tasks. Work & Stress, 33(3), 231-246.
  • Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15(2) 150-163.
  • Semmer, N. K., Jacobshagen, N., Meier, L. L., Elfering, A., Beehr, T. A., Kälin, W., & Tschan, F. (2015). Illegitimate tasks as a source of work stress. Work & Stress, 29(1), 32-56
  • Semmer, N. K., Tschan, F., Meier, L. L., Facchin, S., & Jacobshagen, N. (2010). Illegitimate tasks and counterproductive work behavior. Applied Psychology, 59(1), 70-96.
  • Semmer, N. K., Jacobshagen, N., Meier, L., & Elfering, A. (2007). Occupational stress research: The stress-as-offense-to-self perspective. In J. Houdmont, & S. McIntyre (Eds.), Occupational health psychology: European perspectives on research, education and practice (Vol. 2) (pp. 43-60). Nottingham University Press.
  • Sığrı, Ü. (2018). Nitel araştırma yöntemleri. Beta Basım.
  • Sluss, D. M., & Ashforth, B. E. (2007). Relational identity & identification: Defining ourselves through work relationships. Academy of Management Review, 32(1), 9-32
  • Stocker, D., Jacobshagen, N., Semmer, N. K., & Annen, H. (2010). Appreciation at work in the Swiss armed forces. Swiss Journal of Psychology, 69(2), 117-124.
  • Strauss, A., & Corbin, J. (1998). Basics of qualitative research techniques. Sage Publishing.
  • Thoits, P. A. (1991). On merging identity theory and stress research. Social Psychology Quarterly, 54(2), 101-112.
  • Thun, S., Halsteinli, V., & Løvseth, L. (2018). A study of unreasonable illegitimate tasks, administrative tasks, and sickness presenteeism amongst Norwegian physicians: An everyday struggle?. BMC Health Services Research, 18, 407.
  • Uğuz Arsu, Ş., Sunman, G., Oruç, Ş. & Tekindal, M., (2020). Experience of research assistant at the developing university in Turkey: A qualitative research. Beyond the Horizon of Scientific Journal, 20(1), 109-152.
  • van Schie, S., Güntert, S. T., & Wehner, T. (2014). How dare to demand this from volunteers! The impact of illegitimate tasks. VOLUNTAS: International Journal of Voluntary & Nonprofit Organizations, 25, 851-868.
  • Yılmaz, K., & Şahin, T. (2016). An examination of the professional experience of research assistants serving in college of education: a phenomenological study of the meaning of being a research assistant. Marmara University Atatürk Education Faculty Journal of Educational Sciences, 44(44), 143-168.
  • Yürür, Ş. (2011). The role of learned resourcefulness, seniority, and marital status in emotional exhaustion: An analysis within the framework of the conservation of resources theory. Atatürk University Journal of Economics and Administrative Sciences, 25(1), 107-126.

Akademide Meşru Olmayan Görevler: Sosyal Bilimler Akademisyenlerinin Deneyimleri Üzerine Fenomenolojik Bir İnceleme

Yıl 2024, Cilt: 5 Sayı: 4, 498 - 532, 31.12.2024
https://doi.org/10.54733/smar.1588172

Öz

Meşru olmayan görevler (MOG) kavramı, çalışanların mesleki rol tanımlarının dışında kalan, gereksiz veya mantıksız olarak algıladıkları görevleri ifade eder. Bu kavram, son yıllarda işle ilgili stres faktörleri üzerine tartışmalarda öne çıkmıştır. Kısaca, MOG çalışanlardan mesleki sorumluluklarının dışında üstlenmeleri beklenen görevleri kapsar ve bu durum, çalışanların iyi oluşlarını etkileyen, benlik algılarına zarar verebilen bir stres faktörüdür. Bu araştırma, Türkiye’deki sosyal bilimler akademisyenlerinin MOG’a bakış açılarını, bu görevleri nasıl deneyimlediklerini, tepkilerini ve başa çıkma yollarını incelemeyi amaçlamaktadır. Ayrıca, bu görevlerin bireysel ve kurumsal etkileri araştırılmıştır. Büyükşehir, bölgesel, devlet ve vakıf üniversitelerinden farklı unvanlardaki 40 akademisyenle yarı yapılandırılmış görüşmelere dayalı fenomenolojik bir araştırma yapılmıştır. Bulgular, katılımcıların çoğunun mesleği ders verme ve araştırma olmak üzere iki boyutta gördüğünü ve mantıksız görevlerle gereksiz görevlere göre daha sık karşılaştığını göstermiştir. En ağır yük ise araştırma görevlileri ve doktor öğretim üyelerinin üzerindedir. MOG’un nedenleri insan kaynağı kapasitesi ile örgütsel süreçlere bağlanmaktadır. MOG, ilişkilerin bozulması, toleransın azalması; uyku sorunları, yorgunluk; öfke, değersizlik hissi, depresif ruh hali gibi sonuçlara yol açmaktadır. Ayrıca rol çatışması, belirsizlik, mesleki itibar kaybı ve örgütsel bağlılıkta azalma gibi işle ilgili etkileri vardır. Amirlerin sosyal destek sunması, görev tanımlarının netleştirilmesi ve adil görev dağılımı, MOG’un etkilerini azaltmada önemlidir.

Kaynakça

  • Akyürek, S. S. (2020). A cultural & relational approach to illegitimate tasks: A study from education sector [Unpublished Doctoral Dissertation]. Yaşar University.
  • Akyürek, S. S. (2024). Teachers' political skills diminish the negative effects of illegitimate tasks on professional identification: The case of Türkiye. Sosyal Mucit Academic Review, 5(2), 195-222.
  • Akyürek, S. S., & Can, Ö. (2021). Illegitimate tasks as a new concept: A literature review. Pamukkale University Journal of Social Sciences Institute, 42, 238-260
  • Alicke, M. D., & Sedikides, C. (2009) Self enhancement & self-protection: What they are & what they do. European Review of Social Psychology, 20(1), 1-48.
  • Anskär, E., Lindberg, M., Falk, M., & Andersson, A. (2019). Legitimacy of work tasks, psychosocial work environment and time utilization among primary care staff in Sweden. Scandinavian Journal of Primary Health Care, 37(4), 476-483.
  • Basinska, B. A., & Dåderman, A. M. (2023). Psychometric properties of the Bern illegitimate tasks scale using classical test and item response theories. Scientific Reports, 13, 7211.
  • Biddle, B. J. (1986). Recent development in role theory. Annual Review of Sociology, 12, 67-92.
  • Björk, L., Bejerot, E., Jacobshagen, N., & Härenstam, A. (2013). I shouldn't have to do this: Illegitimate tasks as a stressor in relation to organizational control and resource deficits. Work & Stress, 27(3), 262-277.
  • Eatough, E. M., Meier, L. L., Igic, I., Elfering, A., Spector, P. E., & Semmer, N. K. (2016). You want me to do what? Two daily diary studies of illegitimate tasks and employee well‐being. Journal of Organizational Behavior, 37(1), 108-127.
  • Ertürk, E. (2014). The impact of power distance and organizational justice perceptions on the organizational citizenship behaviour in the context of social exchange theory [Unpublished Doctoral Dissertation]. Selçuk University.
  • Faupel, S., Otto, K., Krug, H., & Kottwitz, M. U. (2016). Stress at school? A qualitative study on illegitimate tasks during teacher training. Frontiers in Psychology, 7, 1410.
  • Fila, M. J., & Eatough, E. (2020). Extending the boundaries of illegitimate tasks: The role of resources. Psychological reports, 123(5), 1635-1662.
  • Güğerçin, U., & Sığırcıkoğlu, E. B. (2019). Role ambiguity and cyberslacking: An empirical study. Journal of Academic Researches and Studies, 11(20), 152-161.
  • Haslam, S. A., & Ellemers, N. (2005). Social identity in industrial & organizational psychology: Concepts, controversies, & contributions. International Review of Industrial & Organizational Psychology, 20, 39-118.
  • Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resources theory. Applied Psychology, 50(3), 337-421.
  • Hobfoll, S. E., & Lilly, R. S. (1993). Resource conservation as a strategy for community psychology. Journal of Community Psychology, 21(2), 128-148.
  • Jacobshagen, N. (2006). Illegitimate tasks, illegitimate stressors: Testing a new stressor-strain concept [Unpublished Doctoral Dissertation]. Bern University.
  • Kottwitz, M. U., Otto, K., Elfering, A., Vásquez, M. E. G., Braun, S., & Kälin, W. (2021). Why do illegitimate tasks cause pain? Qualitative job insecurity as an underlying mechanism. Scandinavian Journal of Work & Organizational Psychology, 6(1), 1-12.
  • Ma, J., & Peng, Y. (2019). The performance costs of illegitimate tasks: The role of job identity and flexible role orientation. Journal of Vocational Behavior, 110, 144-154.
  • Meier, L. L. & Semmer, N. K. (2018) Illegitimate tasks as assessed by incumbents and supervisors: Converging only modestly but predicting strain as assessed by incumbents, supervisors, and partners. European Journal of Work & Organizational Psychology, 27(6), 764-776.
  • Minei, E. M., Eatough, E. M. & Cohen-Charash, Y. (2018) Managing illegitimate task requests through explanation and acknowledgment: A discursive leadership approach. Management Communication Quarterly, 32(3), 374-397.
  • Munir, H., Jamil, A., & Ehsan, A. (2017) Illegitimate tasks & their impact on work stress: The mediating role of anger. International Journal of Business & Society, 18(S3), 545-566.
  • Öztürk, N. A., & Duygulu, E. (2023). A systematic literature review on illegitimate tasks: A proposed conceptual model. Sosyal Mucit Academic Review, 4(2), 133-163.
  • Pindek, S., Demircioğlu, E., Howard, D. J., Eatough, E. M., & Spector, P. E. (2019). Illegitimate tasks are not created equal: Examining the effects of attributions on unreasonable and unnecessary tasks. Work & Stress, 33(3), 231-246.
  • Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15(2) 150-163.
  • Semmer, N. K., Jacobshagen, N., Meier, L. L., Elfering, A., Beehr, T. A., Kälin, W., & Tschan, F. (2015). Illegitimate tasks as a source of work stress. Work & Stress, 29(1), 32-56
  • Semmer, N. K., Tschan, F., Meier, L. L., Facchin, S., & Jacobshagen, N. (2010). Illegitimate tasks and counterproductive work behavior. Applied Psychology, 59(1), 70-96.
  • Semmer, N. K., Jacobshagen, N., Meier, L., & Elfering, A. (2007). Occupational stress research: The stress-as-offense-to-self perspective. In J. Houdmont, & S. McIntyre (Eds.), Occupational health psychology: European perspectives on research, education and practice (Vol. 2) (pp. 43-60). Nottingham University Press.
  • Sığrı, Ü. (2018). Nitel araştırma yöntemleri. Beta Basım.
  • Sluss, D. M., & Ashforth, B. E. (2007). Relational identity & identification: Defining ourselves through work relationships. Academy of Management Review, 32(1), 9-32
  • Stocker, D., Jacobshagen, N., Semmer, N. K., & Annen, H. (2010). Appreciation at work in the Swiss armed forces. Swiss Journal of Psychology, 69(2), 117-124.
  • Strauss, A., & Corbin, J. (1998). Basics of qualitative research techniques. Sage Publishing.
  • Thoits, P. A. (1991). On merging identity theory and stress research. Social Psychology Quarterly, 54(2), 101-112.
  • Thun, S., Halsteinli, V., & Løvseth, L. (2018). A study of unreasonable illegitimate tasks, administrative tasks, and sickness presenteeism amongst Norwegian physicians: An everyday struggle?. BMC Health Services Research, 18, 407.
  • Uğuz Arsu, Ş., Sunman, G., Oruç, Ş. & Tekindal, M., (2020). Experience of research assistant at the developing university in Turkey: A qualitative research. Beyond the Horizon of Scientific Journal, 20(1), 109-152.
  • van Schie, S., Güntert, S. T., & Wehner, T. (2014). How dare to demand this from volunteers! The impact of illegitimate tasks. VOLUNTAS: International Journal of Voluntary & Nonprofit Organizations, 25, 851-868.
  • Yılmaz, K., & Şahin, T. (2016). An examination of the professional experience of research assistants serving in college of education: a phenomenological study of the meaning of being a research assistant. Marmara University Atatürk Education Faculty Journal of Educational Sciences, 44(44), 143-168.
  • Yürür, Ş. (2011). The role of learned resourcefulness, seniority, and marital status in emotional exhaustion: An analysis within the framework of the conservation of resources theory. Atatürk University Journal of Economics and Administrative Sciences, 25(1), 107-126.
Toplam 38 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Örgütsel Davranış
Bölüm Araştırma Makaleleri
Yazarlar

Nur Ayça Öztürk 0000-0003-1682-7558

Ethem Duygulu 0000-0001-5054-5795

Yayımlanma Tarihi 31 Aralık 2024
Gönderilme Tarihi 19 Kasım 2024
Kabul Tarihi 24 Aralık 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 5 Sayı: 4

Kaynak Göster

APA Öztürk, N. A., & Duygulu, E. (2024). Illegitimate Tasks in Academia: A Phenomenological Study on the Experiences of Social Science Academics. Sosyal Mucit Academic Review, 5(4), 498-532. https://doi.org/10.54733/smar.1588172