YÜKSEKÖĞRETİME DUYULAN GÜVEN ALGISI: KAPSAMLI BİR KESİTSEL ANKET ARAŞTIRMASI

Yıl 2026, Cilt: 17 Sayı: 1, 83 - 96, 30.01.2026

M. Mithat Uner , Özge Çamalan , Ceyhan Çiğdemoğlu

Öz

Güven, etkili yükseköğretim sistemlerinin temel dayanaklarından biridir; yükseköğretime kayıt kararlarını, kurumsal meşruiyeti ve toplumsal desteği önemli ölçüde etkiler. Küresel ölçekte yükseköğretime duyulan güvenin azaldığı günümüzde, güven dinamiklerini anlamak, politika geliştirme ve kurumsal sürdürülebilirlik açısından hayati önem taşımaktadır. Yükseköğretim kurumlarına yönelik algılanan güven; sosyal, ekonomik, politik ve kurumsal etkenler tarafından sarsılmış olup, bu durum öğrenciler, üniversiteler ve toplum açısından geniş kapsamlı sonuçlara yol açmaktadır. Bu kurumlara duyulan güven, toplumsal sorunların kalıcılığı nedeniyle zayıfladığında, yükseköğretime olan ilgi tehlikeye girebilir. Bu nedenle, kamuoyunun yükseköğretim kurumlarına duyduğu güven düzeyinin belirlenmesi kritik bir önem taşımaktadır.
Bu çalışma, yükseköğretim kurumlarına yönelik algılanan güveni çeşitli demografik değişkenler açısından incelemektedir. Tanımlayıcı kesitsel bir araştırma deseni kullanılarak, uygun örnekleme yöntemiyle seçilen 483 katılımcıdan, geçerliği ve güvenirliği önceden kanıtlanmış bir araç aracılığıyla veri toplanmıştır. Veriler, IBM SPSS 26 programı kullanılarak betimsel ve çıkarımsal istatistiklerle analiz edilmiştir. Bulgular, cinsiyet, gelir, yaş ve sektör gibi tüm demografik gruplarda güven düzeylerinin genel olarak düşük olduğunu göstermektedir. Ayrıca, belirli bir yaş grubunda anlamlı bir fark ortaya çıkmıştır. Ancak, cinsiyet, gelir ve sektör değişkenleri açısından ortalama güven puanları arasında anlamlı bir farklılık gözlenmemiştir. Elde edilen bulgular doğrultusunda, paydaşlara yönelik öneriler sunulmuş ve yükseköğretim kurumlarına duyulan güveni artırmaya yönelik stratejiler önerilmiştir.

Anahtar Kelimeler

Güven , Yükseköğretim Kurumları , Gelir , Cinsiyet , Yaş , Sektör

PERCEIVED TRUST IN HIGHER EDUCATION: A CROSS-SECTIONAL SURVEY INVESTIGATION

Öz

Trust serves as a fundamental pillar of effective higher education systems, influencing enrollment decisions, institutional legitimacy, and societal support. Amid declining global confidence in higher education, understanding trust dynamics becomes essential for policy development and institutional sustainability. Perceived trust in higher education institutions has been challenged by social, economic, political, and institutional factors, leading to a wide range of consequences for students, universities, and society. When trust in these institutions weakens due to persistent social issues, interest in higher education may be jeopardized. Therefore, determining the level public trust to higher education institutions becomes critical. This study examines perceived trust in higher education institutions across various demographic variables. Using a descriptive cross-sectional survey design, we collected data from a conveniently selected sample of 483 participants with an already established, valid, and reliable instrument. We analyzed the data using descriptive and inferential statistics with IBM SPSS 26. Results indicate that trust levels are generally low across all demographic groups such as gender, income, age, and sector. Additionally, a significant difference emerges within a specific age category. However, the average trust scores across gender, income, and sector do not show significant differences. Based on these findings, we provide recommendations for stakeholders and propose strategies to enhance trust in higher education institutions.

Anahtar Kelimeler

Trust , Higher Education Institutions , Income , Gender , Age , Sector

Kaynakça

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