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The Mediating Role of Psychological Empowerment in The Effect of Organizational Justice and Psychological Safety on Employee Silence

Cilt: 22 Sayı: 3 28 Aralık 2025
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The Mediating Role of Psychological Empowerment in The Effect of Organizational Justice and Psychological Safety on Employee Silence

Öz

Employe silence, especially in safety-critical industries like aviation, poses significant risks to operational safety and communication flow. Understanding the psychological mechanisms behind silence behaviors is therefore crucial for both academic and managerial perspectives. This research explores how psychological empowerment influences the relationship between organizational justice, psychological safety, and employee silence, based on data from 300 cabin crew members working in İstanbul. Findings reveal that perceptions of unfairness and psychological unsafety significantly increase employee silence. Psychological empowerment serves as a key mediator, showing that when employess feel competent and autonomous, they are more likely to voice concerns. The study emphasizes the need for fair and psychologically safe work enviroments, especially in safety- critical sectors like aviation, to promote employee engagement, operational efficiency, and organizational resilience. These findings contribute to the literature by highlighting psychological empowerment as a key mechanism in reducing silence, and offer actionable insights for human resources practces in regulated sectors.

Anahtar Kelimeler

Organizational Justice, Psychological Safety, Psychological Empowerment, Employee Silence, Aviation

Etik Beyan

Ethics approval was obtained from University Ethics Committee with the decision dated 22.04.2025 and numbered 2025-04.

Kaynakça

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  2. Amah, O. E., & Okafor, C. A. (2008). Relationships among silence climate, employee silence behaviour and work attitudes: The role of self-esteem and locus of control. Asian Journal of Scientific Research, 1(1), 1–11. https://doi.org/10.3923/ajsr.2008.1.11
  3. Bakan, İ., & Kefe, İ. (2012). The relationship between organizational justice and organizational commitment: Research on the banking sector. Journal of Business Research-Turk, 4(1), 23–42.
  4. Black, S. A., & Porter, L. J. (1996). Identification of the critical factors of TQM. Decision sciences, 27(1), 1-21.
  5. Brinsfield, C. T., & Kuechler, J. L. (2020). Employee silence: Integrative review and future research directions. Academy of Management Annals, 14(2), 694–726. https://doi.org/10.4337/9781788971188.00013
  6. Colbert, A. E., Kristof-Brown, A. L., Bradley, B. H., & Barrick, M. R. (2000). Personality and leadership composition in top management teams: Implications for organizational effectiveness*. Personnel Psychology, 53(1), 1–25. https://doi.org/10.1111/j.1744-6570.2000.tb00189.x
  7. Cohen, J. (2003). A power primer. https://doi.org/10.1002/0471722227.ch14
  8. Conger, J. A., & Kanungo, R. N. (1988). The empowerment process: Integrating theory and practice. Academy of Management Review, 13(3), 471–482. https://doi.org/10.2307/258093
  9. Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
  10. Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open?. Academy of Management Journal, 50(4), 869–884. https://doi.org/10.5465/amj.2007.26279183

Kaynak Göster

APA
Soyer, M. (2025). The Mediating Role of Psychological Empowerment in The Effect of Organizational Justice and Psychological Safety on Employee Silence. Seyahat ve Otel İşletmeciliği Dergisi, 22(3), 800-816. https://doi.org/10.24010/soid.1717432
AMA
1.Soyer M. The Mediating Role of Psychological Empowerment in The Effect of Organizational Justice and Psychological Safety on Employee Silence. SOİD. 2025;22(3):800-816. doi:10.24010/soid.1717432
Chicago
Soyer, Melis. 2025. “The Mediating Role of Psychological Empowerment in The Effect of Organizational Justice and Psychological Safety on Employee Silence”. Seyahat ve Otel İşletmeciliği Dergisi 22 (3): 800-816. https://doi.org/10.24010/soid.1717432.
EndNote
Soyer M (01 Aralık 2025) The Mediating Role of Psychological Empowerment in The Effect of Organizational Justice and Psychological Safety on Employee Silence. Seyahat ve Otel İşletmeciliği Dergisi 22 3 800–816.
IEEE
[1]M. Soyer, “The Mediating Role of Psychological Empowerment in The Effect of Organizational Justice and Psychological Safety on Employee Silence”, SOİD, c. 22, sy 3, ss. 800–816, Ara. 2025, doi: 10.24010/soid.1717432.
ISNAD
Soyer, Melis. “The Mediating Role of Psychological Empowerment in The Effect of Organizational Justice and Psychological Safety on Employee Silence”. Seyahat ve Otel İşletmeciliği Dergisi 22/3 (01 Aralık 2025): 800-816. https://doi.org/10.24010/soid.1717432.
JAMA
1.Soyer M. The Mediating Role of Psychological Empowerment in The Effect of Organizational Justice and Psychological Safety on Employee Silence. SOİD. 2025;22:800–816.
MLA
Soyer, Melis. “The Mediating Role of Psychological Empowerment in The Effect of Organizational Justice and Psychological Safety on Employee Silence”. Seyahat ve Otel İşletmeciliği Dergisi, c. 22, sy 3, Aralık 2025, ss. 800-16, doi:10.24010/soid.1717432.
Vancouver
1.Melis Soyer. The Mediating Role of Psychological Empowerment in The Effect of Organizational Justice and Psychological Safety on Employee Silence. SOİD. 01 Aralık 2025;22(3):800-16. doi:10.24010/soid.1717432